Deutsche Post : CEO Virtual Roadshow (Europe), 29 March 2021

Content

DPDHL Group Highlights

Page 3

Strategy 2025

Page 15

Divisional Deep-Dives

DHL Express (page 23), DHL Global Forwarding, Freight (page 29), DHL Supply Chain (page 36), DHL eCommerce Solutions (page 43), P&P Germany (page 49)

Financial Backup

Page 55

Content

DPDHL Group Highlights

Page 3

Divisional Deep-Dives

DHL Express (page 23), DHL Global Forwarding, Freight (page 29), DHL Supply Chain (page 36), DHL eCommerce Solutions (page 43), P&P Germany (page 49)

Strategy 2025

Page 15

Financial Backup

Page 55

CONSISTENT & SUSTAINABLE STRATEGIC FOCUS

LEADER IN E-COMMERCE LOGISTICS

DIGITALIZING GLOBAL

SUPPLY CHAINS

ATTRACTIVE & RELIABLE DIVIDEND POLICY

GROUP REVENUE, FY 2020

€66,806m

yoy: +€3,465m (+5.5%)Divisional revenue growth yoy

in €m

-996

DHL ExpressDHL Global Forwarding, Freight

DHL Supply ChainDHL eCommerce

SolutionsP&P GermanyOrganic Growth Group: +8.5%

+15.6%

+7.9%

-1.8%

+22.3%

+6.9%

GROUP EBIT, FY 2020

€4,847m

yoy: +€719m (+17.4%)

in €m

B2B decline outweighed by B2C acceleration. Global network constantly adapted to market circumstances to maintain high utilization and profitability

EBIT includes €-33m special bonus

DGF GP up yoy as strong GP/unit more than offset volume declines in AFR and OFR

GP-EBIT conversion supported by strong cost focus. IT-roll-out successfully continued

EBIT includes €-13m special bonus

EBIT decline reflects 2019 China disposal and reduced customer activity - although recovering since end of Q2

EBIT includes €-62m asset impairment (Q2) and €-52m special bonus

2019 included €+275m net one-offs

First profit contribution higher than initially expected driven by stronger e-commerce growth

EBIT includes €-30m asset impairment (Q2) and €-10m special bonus

2019 included €-80m restructuring charges

EBIT increase mainly driven by e-commerce related parcel growth. Mail-to-parcel mix shift addressed by disciplined network, cost and yield measures

EBIT includes €-51m special bonus

StreetScooter

FY 2020: €-318m. FY 2019: €-115m

EBIT includes €-7m asset impairment (Q2), €-4m special bonus

DPDHL Group: Strategy 2020 delivered Leading to better mix …

Revenue, in €bn

FY 2013

*includes DSC China and Williams Lea Tag disposal

DHL ExpressDHL Global Forwarding, Freight (DGFF)

DHL Supply Chain* (DSC)

DHL eCommerce Solutions (DeCS)

Post & Parcel Germany

t/o Parcel Germany

FY 2020

•  Consistent growth in DHL Express core TDI product

•  DGFF and DSC development reflects selective growth approach over the period as well as China and Williams Lea Tag disposals in DSC

•  New division DeCS contributes €5bn in 2020

•  P&P Germany revenue up as Parcel growth offset mail decline

DPDHL Group: Strategy 2020 delivered … and higher profitability

EBIT Margin, in %

14,4% DHL Express

EBIT Margin: DSC adjusted for 2019 one-offs, DGFF for NFE write-down in 2015 Until 2017: P&P values include business activities which are now under DeCS

Post & Parcel GermanyGROUPDGFF DSC DeCS

Group margin up >200bps under Strategy 2020

•  Strong increase in DHL Express

•  P&P Germany fully recovered

•  DGFF started upward trend

•  DSC impacted by 2020 circumstances

•  Profitable DeCS contribution; division created in 2019

Further improvement embedded in 2021/23 guidance

2020 summary: Operating EBIT growth of 34% - setting underlying base for 2021-23 growth guidance

5.427

FY 2019 Reported EBIT

4.128

2019 One-offs & StreetScooter*

2019 excl. One-offs & StreetScooter

2020 Operating Performance

2020 EBIT excl.

One-offs & StreetScooter

2020 One-offs**

*2019 One-offs: €+426m DSC China disposal, €-151m DSC restructuring costs, €-80m DeCS restructuring costs, €-115m StreetScooter **2020 One-offs: €-163m special bonus payment (Q3); €-99m asset impairments triggered by lockdown (Q2)

2020 StreetScooter

4.847

FY 2020 Reported EBIT

Introduction of 2021 and 2023 guidance

in € bn

>6 7.5-8.5

P&P Germany ~1.6

Group Functions ~-0.4

Free Cash Flow 2021-2023 cumulative

Gross Capex (excl. leases) 2021-2023 cumulative

9.5-10.5

Free Cash Flow

~2.3

Gross Capex (excl. leases)

~3.4

Tax Rate

26-28%

Base assumptions:

•  B2C growth normalizing in course of 2021

•  Continued and gradual B2B recovery globally

Strong balance sheet and liquidity position

Leases

Related to multi-year commitment on operating assets

in €m

1.5x

Net Debt / EBITDA (Dec 31st, 2020)

Net Debt

LIQUIDITY

No financial covenants on bonds and syndicated credit facility

€4.5bn

Cash & cash equivalents (Dec 31st, 2020)

€750m

Early redemption of bond due in April in

January 2021

€2.0bn

Syndicated credit facility runs until 2025 (undrawn)

Maturity Profile, Senior Bonds

>€1.3bn

Bilateral uncommitted credit lines (undrawn)

Average time to maturity 5.4 years

€m

750
750	700	750	750	750
500	500	500	500

2021

2022

2023

2024

2025

EBITDA

New bonds issued on May 13th 2020

2026

2027

2028

Coupons: 0.375% (6-year), 0.75% (9-year), 1% (12-year)

2029

2030

2031

2032

Sustainable improvement in cash generation puts us in position to balance growth investments and shareholder returns

2010

2011

2012

2013

2014*

2015

2016*

2017*

2018

*2014: Adjusted for voluntary pension funding (€2bn) and non-recurring items; Adjusted for voluntary pension funding (2016: €1bn, 2017: €0.5bn)

• 1.422  In line with Finance Policy principles, new Share Buyback program announced on March 8th:

  •  Long-standing Finance Policy provides definition of excess liquidity and clear principles on its usage

  •  Strong 2020 FCF lead to significant excess liquidity generation in 2020

  •  Size: up to €1bn

•  Schedule: 12 months

•  Start: March 2021

2019

2020

Underlying Payout Ratio 1)

Shareholder return based on strong operating performance - Executing on our Finance Policy

Proposed dividend increase to €1.35 for FY 2020, up 17% yoy

€1,35

2010

60%

40%

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Dividend payment of €1.7bn to DPDHL shareholders, subject to approval of AGM on May 6th

1) Adjusted for non-recurring items when applicable

FINANCE POLICY

•  Target / maintain rating BBB+

•  Dividend payout ratio to remain between 40-60% of net profit (continuity and Cash Flow performance considered)

  FY20 dividend proposal: €1.35; 49% pay-out

•  Excess liquidity will be used for share buybacks and/or extraordinary dividends

  €1bn share buyback program announced

CONNECTING PEOPLE. IMPROVING LIVES.

Content

DPDHL Group Highlights

Page 3

Strategy 2025

Page 15

Divisional Deep-Dives

DHL Express (page 23), DHL Global Forwarding, Freight (page 29), DHL Supply Chain (page 36), DHL eCommerce Solutions (page 43), P&P Germany (page 49)

Financial Backup

Page 55

Strategy 2025 - Sustainability is integral along all dimensions

Our PurposeConnecting people, improving lives

Our Vision

We are THE logistics company for the world

Our Values

sustainable behavior

Respect & Results

Our Mission

Excellence. Simply delivered.

Along the three bottom lines in a sustainable way

Enabled by Common DNA

Our Business Unit focusStrengthening the profitable core

Supported by Group functions

Digitalization

Our purpose guides our efforts and sense of responsibility

Our values are in line withWe want to achieve our mission sustainably along the triple bottom lineWe aim to create long-term value in our businesses by focusing on our profitable core

Managing along integrated bottom lines since 2009 - Particularly important and successful in 2020

EMPLOYER OF CHOICE

•  Number of employees increased by +20k to 570k in 2020

•  Employee Opinion Survey (EOS) shows record employee engagement score

SUSTAINABLE DEVELOPMENT

•  37% improvement in Carbon Efficiency (2007 base year), up further 2 index points in 2020

PROVIDER OF CHOICE

•  Keeping our customers' supply chains running despite COVID-19 challenges

  •  Net Promoter Scores (NPS) further increasing

SBB announced

Broad range of e-commerce offerings across the Group

Domestic delivery

Germany

P&P Germany

>40%

Parcel Market Share

~5.9m

Parcels per day (2020)

>100k

Parcel Business customers

~6,650

Parcel Lockers

International

Cross-Border delivery

Deferred

DHL eCommerce Solutions

12

Countries with own domestic parcel delivery, t/o 8 in Europe (UK, NL, BE, SE, PL, CZ, ES, PT)

~1.1bn

parcels delivered in 2020

Focus

Non-TDI cross-border delivery to/from and within

Europe

European

destinations served through Parcel Connect platform - via own delivery and partners

eFulfillment

DHL Supply Chain

~50%

Growth in eCommerce new business signings

~30k

Employees active in eCommerce operations globally

Premium TDI

DHL Express

~1m

TDI shipments/Day

45%+

Express B2C Share

220+

countries & territories served with pick- up and delivery

ODD*

B2C-adapted recipient tool

* On-Demand-Delivery

What does it take to deliver 10bn vaccine doses worldwide?

Starting from Q4 2020 vaccines for emergency use are expected to be shipped around the globe; Emerging actors like governments and NGOs face similar challenges in orchestrating vaccine distribution as for PPE - yet the stakes are even higher.

10+ bn vaccines needed

7.8 bn

~70% ~1.8

global populationimmunization in population to achieve herd immunity

avg. doses/person needed for immunization

Source: World Bank; DHL; McKinsey

200,000

Movements by pallet shippers

15,000,000

Deliveries in cooling boxes

15,000

Flights

Vaccines' global supply chains show that globalization ispart of the solution

DIGITALIZATION @DPDHL GROUP

As seen at IR Virtual Tutorial…

DGF myDHLi

Further ongoing initiatives

Packstation expansion: 7000 by 2021

DSC Accelerated DigitalizationPostal mail notificationData AnalyticsParcel delivery: 15min notification & live trackingMobile stamps

Content

DPDHL Group Highlights

Page 3

Strategy 2025

Page 14

Divisional Deep-Dives

DHL Express (page 23), DHL Global Forwarding, Freight (page 29), DHL Supply Chain (page 36), DHL eCommerce Solutions (page 43), P&P Germany (page 49)

Financial Backup

Page 55

DHL EXPRESS

Profitable Core

Time Definite International (TDI) service for premium, cross-border delivery of time-critical parcels and documents

DHL Express: 2020 key numbers and 2021 outlook Continued B2C growth, B2B recovering

TDI Shipments/Day

in thousands

FY 2019

1.290

1.097

EBIT

in €m

2.751

Q4 2019

Q4 2020

FY 2020

EBIT Margin

14.4%

FY 2019

FY 2020

FY 2019

FY 2020

2021 topline drivers:

•  B2C volumes expected to continue to grow from higher 2020 base - growth rate expected to normalize in course of the year

•  B2B volume back to growth in Q4, expect gradual B2B recovery to continue in line with global trade/GDP trend

2021 Management focus & outlook:

•  Further gradual capacity extension to cater for expected continued growth

•  Yield increases and optimization based on well established mechanisms

•  Expect Express to deliver EBIT growth on top of 2020 record results

Express TDI volume growth, quarterly growth ranking

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FY 2020: +8.7%

FY 2016: +7.6%

FY 2017: +9.9%

FY 2018: +7.5%

FY 2019: +5.7%

E-commerce is a profitable growth driver for DHL Express

2013

B2C

volume Share

EBIT margin

Network CharacteristicsB2C CharacteristicsProfitability Impact
Shipments per Day Weight per Shipment Revenue per Kilo First mile Hub sort Airlift	Volume growth drives better utilization of existing network Lower weight per shipment Higher RpK related to lower WpS More pieces per stop at pickup Better utilization of existing infrastructure, with high degree Better utilization of existing capacity, with lower WpS being advantageous	     
Last Mile	Optimize residential delivery via On Demand Delivery & Drop Off Locations and increased delivery density due to B2C Growth	

DHL Express:

To serve our global network, we run more than just an airline

Dedicated Air

Purchase Air

>2200 500

>280

aircrafts

15

partner airlines

>300

commercial airlines

Dedicated Air: Snapshot of DHL network flights

daily flightsairports

Dedicated fleet (without feeders)

21

air hubs

(3 global; 18 regional)

2010: ~150 planes

2020: >240 planes

OwnedLeased

DHL GLOBAL FORWARDING, FREIGHT

Profitable Core

International transportation of Air Freight, Ocean Freight and Road Freight including Customs Clearance and related value-added services like warehousing, cargo insurance, etc.

Market Position (2020)

Air Freight #1

Ocean Freight #2

Road Freight (EU)

Leading position in a highly fragmented market

Revenue Mix, FY 2020

Air FreightRoad Freight

39%27%

Ocean FreightOthers

22%12%

DGFF: 2020 key numbers & 2021 outlook B2B volumes starting to recover

All FY figures, yoy

Air Freight (AFR)

Volume

-11.0%

Gross Profit

+17.2%

Gross Profit/Unit

+31.6%

Ocean Freight (OFR)

Volume

-10.8%

Gross Profit

-1.5%

Gross Profit/Unit

+10.3%

EBIT

in €m

590

EBIT Margin

3.7%

FY 2019

FY 2020

FY 2019

FY 2020

2021 topline drivers:

•  Expect gradual volume recovery to continue in line with broader global GDP trend

•  Rebalancing of market capacities over time will eventually drive GP/unit towards normalization

2021 Management focus & outlook:

•  Use network strength to provide customers with capacity in tight AFR and OFR markets

•  Harvest efficiency gains for sustainable GP-EBIT conversion improvements as volumes recover

•  Expect DGFF to deliver EBIT growth on top of 2020 record results

DGFF - Emerging new rivals do not pose imminent risk of disruption

DigitalCapabilities

Digital Forwarders

Gaps to close

• • Back-end IT infrastructure

• • Own setup (physical) globally

• • Operational expertise

• • Global sales force

• • Carrier relationships

Gaps to close

• • Modern, fully-integrated IT infrastructure

• • Digital customer interaction tools

Incumbents

Global network

The lifecycle of a shipment is a complex process and technology investments are key to success

Manage documents for import compliance & customs process

Step in the lifecycle of a shipment

System or technology support

CargoWise1 Roll-out progressing very well Benefit realization started

Ocean Freight	Air Freight
considered	>80%
completed	completed

Complete CargoWise1 roll-out by 2021

With IRR & Digital Customer Interaction DGF is enhancingcustomer experience while increasing operational efficiency

myDHLi

360° VISIBILITY

COLLABORATION

FULL ACCESS

MANAGED BY CUSTOMER

External

DOCUMENTS

QUOTE + BOOK

TRACK

ANALYTICS

IT Renewal Roadmap (IRR): Our Digital Backbone established

Internal

Paperless forwarding

Quotation tool

Track + trace / shipment visibility

… and many more

DGFF FINANCIAL OUTLOOK

EBIT/GP Conversion improvement of 100-200 bps p.a. (with basis from 2018)

Long-term target: 30% DGF conversion. 5-6% DGFF EBIT Margin

Initial* market growth assumptions (2018-25): Air Freight +1-3%

Ocean Freight: +2-4% Road Freight: +3-4%

Market significant down in 2020. Return to initial assumption depending on recovery shape beyond 2020.

Capex: Flat / slightly increasing from FY 2020 levels (€104m)

Complete CargoWise1 roll-out by 2021. Ocean Freight considered completed. Air Freight >80% completed.

*as introduced at Capital Markets Day in 2019

DHL

SUPPLY CHAIN

Profitable Core

Manage supply chains to reduce complexity for our customers. Our profitable core includes warehousing, transportation as well as key solutions like e-Commerce, Lead Logistics Partner (LLP), Service Logistics, packaging and real estate solutions

Market Position (2019)

Market share: Top 5 players in contract logistics

DHL: 5,9%XPO Logistics: 2,4%

Kuehne+Nagel: 2,2%CEVA: 1,7%

Hitachi

Transport System: 1,6%

Source: company estimates; Transport Intelligence. Market share is presented on the basis of divisional revenue.

Revenue Mix, FY 2020

Retail28%Consumer

23%

Technology

Auto-mobility

Life Sciences & Healthcare

Engineering & Manufacturing

Others

DHL Supply Chain: 2020 key numbers and 2021 outlook Gradual recovery of B2B customer activities

FY 2020 Revenue yoy by sector

TechnologyLife Sciences &

HealthcareRetailConsumerEngineering & ManufacturingAuto-mobility

1%

2021 topline drivers:

Organic revenue growth yoy

Q1

Q2

Q3

Q4 5%

-13%

•  Strong new business signings and gradual recovery of customer activities laying solid foundation for 2021 growth

•  Continued expansion of e-fulfillment capacities driven by customer requirements

EBIT

EBIT Margin

in €m

636

4.7%

FY 2019*FY 2020

2021 Management focus & outlook:

FY 2019*FY 2020

•  Collaborative Robotics and Data Analytics at core of digital roadmap

•  Expect DSC to show significant increase vs 2020 EBIT as global economic activity recovers

*excl. DSC China disposal & 2019 restructuring

DHL Supply Chain offering attractive strategic solutions across the whole supply chain

DHL Supply Chain portfolio of key solutions 1)

As the world's leading contract logistics provider we create competitive advantage for our customers by delivering exceptional operational

service as well as innovative and sustainable solutions across the supply chain.

We leverage thorough depth of knowledge of market and its dynamics, with highest standards and with a benefit of unrivaled environmental and safety credentials, along with state-of-the-art technology and an attractive portfolio of solutions.

Over 502)

12.537€m

Countries served

Revenue in 2020

~1,500 3)

~15 MIO3,4)

Locations

Square meters

1) Not exhaustive 2) Countries with significant Supply Chain revenue; 3) Data correct at December 2020; 4) Incl. DHL owned and leased warehouse space only and not customer owned facilities operated by DHL; as of December 2020

Offering globally consistent and innovative solutions to our customers through modular standardization

Best in class solutions

Flexibility to build end-to-end customized solutions at increased speed due to modular building blocks compromising solutions design, IT and Operations catering specific needs e.g. eCommerce

Operations Management System First Choice

Holistic approach to drive productivity and continuous improvement through processes, behaviors, infrastructure and tools including coaching and incentives.

Flexible automation solutions Focused deployment approach through Accelerated Digitalization Program and optimal orchestration of robotics and people resources through Robotics Hub.

High project management standards

Globally standard project management methodology ensuring smooth and fast setup of new operations

Data analytics for operational

improvements

Data is being collected in a coherent way and decisions are made by artificial intelligence e.g. warehouse labor optimization

End-to-end visibility across the whole Supply

Chain

Globally consistent operating standards Minimum standards for key processes and tools e.g. for labor management and quality defined for all operations.

Labor management Standards implemented incl. labor management tools, consistent introduction and training, allowing scaling in line with demand and labor sharing across operations.

Real time data based decision taking Standard reporting tools provide real time financial and operational insights for customers and operations enabling agility and decisions at the right level.

DSC is uniquely positioned to cater for e-commerce growth

Fully integrated end-to-end IT solution for e-Fulfillment

•  eCommerce is a focus product for DSC with ~20% of its global staff already working in eFulfillment operations

•  The 53% YoY growth in eCommerce new business in 2020 was an acceleration of the growth over past years due to the pandemic

•  The growth is fueled by the priority areas that DSC is focusing on:

  • • Pure e-commerce for brand manufacturers

  • • Pure e-commerce retailers / etailers, marketplaces

  • • Omni-channel centralized and combined B2C/ B2B fulfillment

  • • Regional fulfillment networks across multi user locations

DHL Supply Chain is leveraging digitalization across all operations to increase efficiency and customer value add

Accelerated Digitalization and Data Analytics (as of 12/2020)

750+ Collaborative robots deployed

Examples below:

15.000+ smart wearable devices deployed

200+ analytics projects to optimize our operations

Standard IT-Robotics integration layer DHL Robotics Hub allowing plug-and-play robotics deployment and orchestrating labor and robotics in most efficient way

Business Model Digitalization

• • UK's first and Europe's largest truly digital freight platform (DFP)

• • DigiHaul matches customer demand for transport load and capacity through digital platform by artificial intelligence

DSC FINANCIAL OUTLOOK

EBIT margin at ~5%

Capex outlook: Slightly increasing from FY 2020 levels (€351m) driven by new business wins and including investments in digitalization

DHL ECOMMERCE SOLUTIONS

Profitable Core

Domestic last mile parcel delivery in selected countries outside of Germany (Europe, USA and selected Asian emerging markets).

Non-TDI cross-border services primarily to/from and within Europe.

Revenue Mix, FY 2020, in €m

EuropeAmericas

2.618

1.629

Asia

593

DeCS: 2020 key numbers and 2021 outlook Continued B2C growth

Revenue growth, FY 2020

DeCS

+19% (Q4: +34%)

Netherlands

>30%

United States

>40%

United Kingdom*

>25%

South East Asia

>35%

EBIT

EBIT Margin

in €m

158

3.3%

-1.3% FY 2019

-51 FY 2019

FY 2020

FY 2020

2021 topline drivers:

•  E-commerce volumes expected to continue to grow from higher 2020 base - growth rate expected to normalize in course of the year

•  Disciplined yield management based on GRI and ship-to-profile mechanism

*Parcel business only

2021 Management focus & outlook:

•  Further expand and optimize domestic and cross-border networks to maintain economies of scale from continued e-commerce growth

•  Expect DHL eCommerce Solutions to deliver EBIT growth on top of 2020 record results

DHL eCommerce Solutions: Regions and service portfolio

AMERICAS

•  Nationwide domestic delivery in the United States

•  Cross-border from US and Canada

EUROPE

•  Pan-European cross-border shipping

  via DHL Parcel Connect platform

•  Domestic delivery in 8 countries: United Kingdom, Netherlands, Belgium, Poland, Spain, Portugal, Czech Republic, Sweden

ASIA PACIFIC

•  Blue Dart in India: nationwide domestic courier delivery and integrated express parcel distribution

•  Nationwide domestic and cross-border delivery in Thailand, Malaysia and Vietnam.

•  Cross-border shipping from China, India, Australia and Singapore

DHL eCommerce Solutions: Key stats at a glance

Data as of 31.12.2020

E-commerce: Profitable expansion into international parcel markets

International Domestic and cross-border Parcel delivery - DHL eCommerce Solutions

1) Since 2019, international parcel operations are combined under the new eCommerce Solutions division. Prior to that, part of PeP division (DHL Parcel Europe + DHL eCommerce)

CONTRIBUTION

Expectation (CMD 2017, p.22)

•  Strong revenue growth driven by e-commerce trend and portfolio expansion

•  EBIT contribution by 2020 will also depend on trajectory of further portfolio expansion

•  Positive but not yet significant

  EBIT contribution in 2020

2020 results:

• • DeCS EBIT: €158m (3.3% margin)

• • Expect further growth on this base

DeCS FINANCIAL OUTLOOK

Positive EBIT contribution in 2020 (FY 2020: €158m) Mid-term: 5-10% sales growth with gradual margin expansion towards 5% long-term margin across all businesses

Average Capex spend of ~€200m p.a. over 2019-2022

POST & PARCEL GERMANY

Profitable Core

Transporting, sorting and delivering of documents and goods-carrying shipments in Germany and export.

Market Position (2020)

~63%

Market share Mail Communication (business customers)

>40%

Market share for Parcel

Revenue Mix, FY 2020

Parcel

36%

Post

49%

International & Others

15%

P&P Germany: 2020 key numbers and 2021 outlook Parcel and Mail growth rates expected to normalize

Mail Communication &Dialogue Marketing, yoy

Volume

-9.5% (FY)

-7.1% (Q4)

Revenue

-1.2% (FY)

+1.3% (Q4)

Parcel Germany, yoy

Volume

+15.3% (FY)

+23.3% (Q4)

Revenue

+21.9% (FY)

+30.3% (Q4)

EBIT

in €m

1.592

EBIT Margin

9.7%

FY 2019

FY 2020

FY 2019

FY 2020

2021 topline drivers:

•  Continued Mail to Parcel mix shift - with Parcel growth rates to normalize in course of the year

•  E-commerce driven Parcel volumes expected to continue to grow from higher 2020 base

•  Ongoing yield measures for business customers in Parcel

2021 Management focus & outlook:

•  Business recovery fully accomplished, focus on margin stabilization through digitalization, network efficiency and yield measures to offset structural mix shift

•  2021 Guidance: ~€1.6bn

P&P Germany: Products and Pricing

Dialogue Marketing €1.8bn

International €2.4bn

Other €0.8bn

Ex-ante products - private customers (€1.0bn) - business customers (€1.6bn)

Partial services - business customers (€1.9bn)

Other (€0.9bn)1)

Addressed and undressed advertisement mailings, campaigns (both digital & physical)

In- and outbound Germany shipments

Press, pension services, retail

Top accounts (~470 customers) Middle accounts (~20k customers) Small accounts (~85k customers)

Private customers

1) e.g.: small items eCommerce, Philately, "Postzustellungsauftrag" Virtual Management Roadshow | Frank Appel | 29 MARCH 2021

Jul 2019: 10.6% increase for 2019-2021 period (incl. international)

2020: 3-4% through reduction of discounts

Partially increased in 2020/2021

Partially increased in 2020/2021

Depends on the product category: Partially increased in 2020/2021

Partially increased in 2020/2021

Pricing varies by contracts.

Stronger price increase than historically in 2020. Last increase: January 1st 2021.

Listed prices in retail outlets and online

Topline Germany: Standard letter stamp price development is based on regulated price cap

*implemented from July 1st 2019 onwards, taken into account in headroom calculation

NEXT REVIEW:

Expected by end of 2021 for the period starting January 2022

P&P Germany: Wage deals in Germany

Wage increases for P&P Germany employees, yoy in %

One-time payment

4.0

Current agreement applies to ~140,000 Deutsche Post tariff employees.

Contract period: Sep 1st 2020 - Dec 31st 2022

FINANCIAL OUTLOOK

P&P GERMANYStructural trend:

EBIT 2021

Guidance: ~€1.6bn

Mid-term: Slow topline growth with stable EBIT margin

Volume

Mail: -2% to -3% p.a. Parcel: +5% to +7% p.a.

Stronger Parcel growth and Mail decline seen in 2020. Expect growth rates to trend back to initial assumptions over time

Capex:

Flat / slightly increasing from FY 2020 levels (€590m)

Wage increase for tariff employees: 3% from Jan 1st 2021 and 2% from Jan 1st 2022.

Content

Divisional Deep-Dives

DHL Express (page 23), DHL Global Forwarding, Freight (page 29), DHL Supply Chain (page 36), DHL eCommerce Solutions (page 43), P&P Germany (page 49)

DPDHL Group Highlights

Page 3

Strategy 2025

Page 15

Financial Backup

Page 55

DPDHL Group at a glance

FY 2020

*average for the year

2020 Group P&L

FY 2019	FY 2020	vs. LY
in €m
Revenue	63,341	66,806	+5.5%
EBIT	4,128	4,847	+17.4%
Financial result	-654	-676	-3.4%
Taxes	-698	-995	-42.6%
Consolidated net profit*	2,623	2,979	+13.6%
EPS (in €)	2.13	2.41	+13.1%
*after minority interest

2020 Cash Flow Statement

in €m	FY 2019	FY 2020	vs. LY
EBIT	4,128	4,847	+17.4%
Depreciation/amortization	3,684	3,830	+4.0%
Change in provisions	-506	73	>100%
Income taxes paid	-843	-754	+10.6%
Changes in working capital	4	-404	>-100%
Other	-418	107	>100%
Operating Cash Flow	6,049	7,699	+27.3%
Net capex	-3,474	-2,800	+19.4%
Net cash for leases	-2,278	-2,261	+0.7%
Net M&A	680	-8	>-100%
Net interest	-110	-95	+13.6%
Free Cash Flow	867	2,535	>100%

Cash Flow Outlook: Overview of major drivers

Main Drivers 2021 - 2023

• • 2021 EBIT guidance: >€5.6bn

• • 2023 EBIT guidance: >€6bn

• • Increase to be driven mainly by EBIT growth

• • D&A, working capital and taxes paid expected to trend slightly up in line with business growth

• • Provisions in line with historical trend, mainly <€-0.2bn for pension

• • No unusual meaningful other cash-outs expected

• • Capex guidance, 2021: ~€3.4bn (2020: €3.0bn); 2021-23 cum.: €9.5-10.5bn

• • FCF guidance, 2021: ~€2.3bn, 2021-23 cum.: €7.5-8.5bn

Capex: Only moderate increase from 2020 levels plannedto support higher volume base and expected growth, mainly in Parcel and Express

Group gross capex, in €m

3,617

2019

~3,400

~3,300

2020

2021 guidanceGuidance Yearly average 2022-2023

Group

DGFF

DSC, DecS Corp Functions

P&P, EXP

Note: Capex expectation includes full gross capex spend related to 2018 & 2020 Boeing 777 orders

Group ROCE trending further up: returns increasing on higher asset base

Increasing returns under Strategy 2015 / 2020 - positive trend continued after lease accounting rebasement

Group ROCE vs WACC 14,7% 14,1% 12,3% 11,1% 11,6% 11,9% 10,8% 6,8% 2010 2011 2012 2013 2014 2015* 2016 2017

Under IFRS16 as of FY18 12,4% 11,4% 9,0% WACC (8.5%) 2018 2019 2020

*2015 EBIT adjusted for NFE-write off

ROCE = EBIT / (Total assets - current liabilities)

Balance sheet continues to show healthy leverage ratios

47.9% Net Gearing

25.5% Equity Ratio

1.7x (2019) Net D	1.5x (2020) BITDA
Net Debt / EBITDA

9.9x

Net Interest Cover

All figures in €m, FY 2020

55,307

Total Equity & Liabilities 31.12.2020

Pension Provisions Other ProvisionsCurrent liabilitiesNon-current liabilitiesEquity

Net Debt

EBITDA

EBIT

Net interest paid

DPDHL Group Pensions - DB and DC plans

in €m

Defined Benefit ObligationDefined Benefits

Staff Costs* & Change in Provisions

* Excluding one-offs

Defined Contribution (Cash out ≈ staff costs in EBIT)

Civil Servants in Germany

*mainly outside Germany

Hourly workers & salaried employees*

Sep 30th 2020

2015 2016 2017 2018 2019 2020

Plan Assets

Dec 31st 2020

Net Pension ProvisionCurrent service costsChange in provisions

347

352

2015 2016 2017 2018 2019 2020

Discount Rate (DBO)

Sep 30th 2020

Dec 31st 2020

Germany 1.30% 0.80%

UK 1.40% 1.20%

Other

Total

1.41% 1.35%

1.06% 0.95%

Investor Relations Contact

Martin Ziegenbalg [phone]

Robert Schneider [phone]

Sebastian Slania [phone]

Agnes Putri [phone]

Disclaimer

This presentation contains certain statements that are neither reported results nor other historical information. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the forward-looking statements. Many of these risks and uncertainties relate to factors that are beyond Deutsche Post AG's ability to control or estimate precisely, such as future market and economic conditions, the behavior of other market participants, the ability to successfully integrate acquired businesses and achieve anticipated synergies and the actions of government regulators. Readers are cautioned not to place undue reliance on these forward-looking statements, which apply only as of the date of this presentation. Deutsche Post AG does not undertake any obligation to publicly release any revisions to these forward-looking statements to reflect events or circumstances after the date of this presentation.

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