DFCC Bank : Your protection is our top priority - How to transact securely using DFCC Credit/Debit Cards
July 12, 2021 at 08:33 am EDT
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Always remember 'Somethings are best not shared Personal details such as NIC/passport number, phone number, email address, residence address, Bank account, Credit/Debit Card details, PIN (Personal Identification Number), CVV number, passwords, expiry date, user IDs/usernames, Bank sent OTPs (One Time Password) with third or unknown parties at any given time.'
Safety Tips
Always keep the card in a safe place. Never let anyone else use the card. Immediately sign the reverse of the new card when received and destroy the expired or replacement cards
When shopping online, make sure the internet browsers and operating systems are up to date with the latest update of the anti-virus software
Place online orders on secured websites. (Websites with 'https' in their web addresses and the padlock icon on the address bar)
Use strong passwords with mix of letters, numbers and special characters to safeguard your account
Be careful with emails that you don't expect to get, even if you think you know the sender. Don't click on any links or attachments that are suspicious
Download financial applications only from verified sources. Don't download applications from unknown websites as attackers can collect sensitive data through malicious applications
Review your account statement on a timely basis and report any discrepancy immediately
Report lost/stolen cards immediately to the bank
Don't keep your card & PIN together or disclose the PIN to anyone
Change your PIN frequently
Always cover the PIN pad before entering your PIN, stay alert at all times when using ATMs
Do not continue with the ATM transaction if you suspect something went wrong and do not force your card into the card slot
Encourage merchants to use the Chip or the Tap to Pay contactless option on the Point of Sale machine when performing transactions from the card
In the event you require assistance, please call 011 2350035.
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Disclaimer
DFCC Bank plc published this content on 12 July 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 12 July 2021 12:32:03 UTC.
DFCC Bank PLC is a Sri Lanka-based financial solutions provider. The Company provides a range of financial services, such as accepting deposits, corporate credit and retail banking, personal financial services, project financing, investment banking, foreign currency operations, trade finance and dealing in government securities and treasury-related products. The Company operates through four segments: Corporate Banking, Retail Banking, Treasury and Other. Corporate Banking segment is involved in loans, deposits and other transactions and balances with corporate customers. Retail Banking segment is involved in loans, deposits and other transactions and balances with retail customers. Treasury segment is involved in funding and centralised risk management activities through borrowings, issues of debt securities, use of derivatives for risk management purposes and investing in liquid assets, such as short-term placements and corporate and government debt securities.
DFCC BANK PLC 
