The following discussion should be read in conjunction with the condensed
consolidated financial statements and the footnotes thereto included elsewhere
in this report, as well as the financial and other information included in our
Annual Report on Form 10-K for the year ended February 1, 2020.

EXECUTIVE OVERVIEW



In March 2020, the World Health Organization declared the outbreak of a novel
coronavirus (COVID-19) as a pandemic, which continues to spread throughout the
United States and the world. The COVID-19 pandemic has had and continues to have
a significant impact on the Company's business, results of operations and
financial position. The Company began closing stores on March 19, 2020 as
mandated by state and local governments, and by April 9, 2020, all
brick-and-mortar store locations were temporarily closed to the public.

During the month ended May 30, 2020 (fiscal May), we re-opened most of our
full-line stores:  45 stores on May 5th, 80 stores on May 12th, 115 stores on
May 19th and 20th and 8 stores on May 26th. All Dillard's store locations had
been re-opened by June 2, 2020 using the Centers for Disease Control and
Prevention ("CDC") guidelines to promote a safe environment for our customers
and employees. All stores are currently open and operating at reduced hours. A
very small number of our locations were temporarily closed to in-store shopping
due to government mandate. Other local mandates throughout the country require
occupancy limits with which we are required to comply. We continue to monitor
additional local government orders that may affect our operations.

During the three months ended October 31, 2020, total retail sales decreased
approximately 25% and comparable store sales decreased approximately 24%
compared to the three months ended November 2, 2019. Retail gross margin
increased 210 basis points of sales to 36.6% during the three months ended
October 31, 2020 compared to 34.5% during the three months ended November 2,
2019, primarily due to lower markdowns. The Company was able to reduce inventory
by approximately 22% compared to the prior year third quarter by reducing
purchases approximately 31%. Selling, general and administrative expenses
decreased to $318.2 million compared to $418.1 million from the prior year third
quarter primarily due to decreases in payroll expense partially as a result of
the Company's reduced operating hours. The Company reported net income of $31.9
million ($1.43 per share) compared to net income of $5.5 million ($0.22 per
share) for the prior year third quarter.

The Company expects to be in a net operating loss position for fiscal year 2020.
The Coronavirus Aid, Relief and Economic Security ("CARES") Act, signed into law
on March 27, 2020, allows for net operating loss carryback to years in which the
tax rate was 35%. Included in net income for the quarter ended October 31, 2020
is a net tax benefit of $32.4 million ($1.46 per share) related to this
provision. Also included in net income for the quarter is a pretax loss of $2.2
million ($1.4 million after tax or $0.06 per share) primarily related to the
sale of a store property.

Included in net income for the quarter ended November 2, 2019 is a pretax loss
on disposal of assets of $0.3 million ($0.2 million after tax or $0.01 per
share) related to the sale of a store property. Also included in net income for
the quarter is $2.8 million ($0.11 per share) in tax benefits related to amended
state tax return filings.

During the three months ended October 31, 2020, the Company purchased $19.5
million of its outstanding Class A Common Stock under its stock repurchase plan
authorized by the Company's Board of Directors in March 2018 (the "March 2018
Plan"). As of October 31, 2020, authorization of $173.1 million remained under
the March 2018 Plan.

As of October 31, 2020, the Company had working capital of $767.0 million
(including cash and cash equivalents of $61.1 million) and $580.8 million of
total debt outstanding, excluding finance lease liabilities and operating lease
liabilities. Cash flows used in operating activities were $62.9 million for the
nine months ended October 31, 2020.

The Company maintained 282 Dillard's stores, including 32 clearance centers, and an internet store at October 31, 2020.



On February 25, 2020, the Company provided estimates for certain financial
statement items, including depreciation and amortization, rentals, interest and
debt expense, net and capital expenditures, for the fiscal year
ending January 30, 2021 based upon current conditions at that time, which did
not include the impact of COVID-19. Due to heightened uncertainty relating to
the impacts of COVID-19 on the Company's business operations, including the
duration and impact on overall customer demand, the Company previously withdrew
its 2020 guidance.



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The Company believes that Dillard's is uniquely positioned, among U.S. department store retailers, to weather the COVID-19 pandemic for the following reasons:



?The Company owns approximately 90% of its retail store square footage and 100%
of its corporate headquarters, distribution and fulfillment facilities;
?Store rent obligations are small compared to the industry;
?Low long-term debt position with next payment due January 2023 ($45 million);
?Amended $800 million revolving credit facility with no financial covenants as
long as availability exceeds $100 million and no event of default occurs and is
continuing; and
?Strong eCommerce platform at dillards.com which includes ship-from-store
capability.

Key Performance Indicators

We use a number of key indicators of financial condition and operating performance to evaluate our business, including the following:

Three Months Ended


                                                                          October 31,           November 2,
                                                                             2020                  2019
Net sales (in millions)                                                 $    1,024.9          $    1,388.3
Retail stores sales trend                                                        (25) %                 (1) %
Comparable retail stores sales trend                                             (24) %                  -  %
Gross profit (in millions)                                              $      366.2          $      461.5
Gross profit as a percentage of net sales                                       35.7  %               33.2  %
Retail gross profit as a percentage of net sales                                36.6  %               34.5  %

Selling, general and administrative expenses as a percentage of net sales

                                                                       31.0  %               30.1  %
Cash flow (used in) provided by operations (in millions)*               $      (62.9)         $       23.0
Total retail store count at end of period                                        282                   289
Retail sales per square foot                                            $         21          $         28
Retail store inventory trend                                                     (22) %                 (4) %
Annualized retail merchandise inventory turnover                                 1.8                   2.0


*Cash flow from operations data is for the nine months ended October 31, 2020 and November 2, 2019.

General

Net sales. Net sales includes merchandise sales of comparable and non-comparable
stores and revenue recognized on contracts of CDI Contractors, LLC ("CDI"), the
Company's general contracting construction company.  Comparable store sales
includes sales for those stores which were in operation for a full period in
both the current quarter and the corresponding quarter for the prior year,
including our internet store.  Comparable store sales excludes changes in the
allowance for sales returns.  Non-comparable store sales includes:  sales in the
current fiscal year from stores opened during the previous fiscal year before
they are considered comparable stores; sales from new stores opened during the
current fiscal year; sales in the previous fiscal year for stores closed during
the current or previous fiscal year that are no longer considered comparable
stores; sales in clearance centers; and changes in the allowance for sales
returns.

Sales occur as a result of interaction with customers across multiple points of
contact, creating an interdependence between in-store and online sales. Online
orders are fulfilled from both fulfillment centers and retail stores.
Additionally, online customers have the ability to buy online and pick up
in-store. Retail in-store customers have the ability to purchase items that may
be ordered and fulfilled from either a fulfillment center or another retail
store location. Online customers may return orders via mail, or customers may
return orders placed online to retail store locations. Customers who earn reward
points under the private label credit card program may earn and redeem rewards
through in-store or online purchases.

Service charges and other income. Service charges and other income includes
income generated through the long-term private label card alliance with Wells
Fargo Bank, N.A. ("Wells Fargo Alliance"). Other income includes rental income,
shipping and handling fees, gift card breakage and lease income on leased
departments.
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Cost of sales. Cost of sales includes the cost of merchandise sold (net of
purchase discounts, non-specific margin maintenance allowances and merchandise
margin maintenance allowances), bankcard fees, freight to the distribution
centers, employee and promotional discounts, shipping to customers and direct
payroll for salon personnel. Cost of sales also includes CDI contract costs,
which comprise all direct material and labor costs, subcontract costs and those
indirect costs related to contract performance, such as indirect labor, employee
benefits and insurance program costs.
Selling, general and administrative expenses. Selling, general and
administrative expenses include buying, occupancy, selling, distribution,
warehousing, store and corporate expenses (including payroll and employee
benefits), insurance, employment taxes, advertising, management information
systems, legal and other corporate level expenses.  Buying expenses consist of
payroll, employee benefits and travel for design, buying and merchandising
personnel.

Depreciation and amortization. Depreciation and amortization expenses include depreciation and amortization on property and equipment.

Rentals. Rentals includes expenses for store leases, including contingent rent, office space and data processing and other equipment rentals.



Interest and debt expense, net. Interest and debt expense includes interest, net
of interest income and capitalized interest, relating to the Company's unsecured
notes, subordinated debentures and borrowings under the Company's credit
facility.  Interest and debt expense also includes gains and losses on note
repurchases, if any, amortization of financing costs and interest on finance
lease liabilities.

Other expense. Other expense includes the interest cost and net actuarial loss components of net periodic benefit costs related to the Company's unfunded, nonqualified defined benefit plan and charges related to the write-off of deferred financing fees, if any.



Loss (gain) on disposal of assets. Loss (gain) on disposal of assets includes
the net gain or loss on the sale or disposal of property and equipment, as well
as gains from insurance proceeds in excess of the cost basis of insured assets,
if any.

LIBOR

The use of LIBOR is expected to be phased out by the end of 2021. At this time,
there is no definitive information regarding the future utilization of LIBOR
beyond 2021 or of any particular replacement rate. Going forward, we intend to
work with our lenders to use a suitable alternative reference rate for the
amended credit agreement, the Wells Fargo Alliance and any other applicable
agreements. We will continue to monitor, assess and plan for the phase out of
LIBOR.

Seasonality

Our business, like many other retailers, is subject to seasonal influences, with
a significant portion of sales and income typically realized during the last
quarter of our fiscal year due to the holiday season.  Because of the
seasonality of our business, results from any quarter are not necessarily
indicative of the results that may be achieved for a full fiscal year.

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RESULTS OF OPERATIONS

The following table sets forth the results of operations as a percentage of net sales for the periods indicated (percentages may not foot due to rounding):


                                                                           Three Months Ended                                      Nine Months Ended
                                                                 October 31,                   November 2,              October 31,              November 2,
                                                                     2020                          2019                     2020                     2019
Net sales                                                                   100.0  %                   100.0  %               100.0  %                   100.0  %
Service charges and other income                                              2.7                        2.5                    3.2                        2.3

                                                                            102.7                      102.5                  103.2                      102.3

Cost of sales                                                                64.3                       66.8                   72.8                       67.4
Selling, general and administrative expenses                                 31.0                       30.1                   32.1                     

28.8


Depreciation and amortization                                                 5.2                        4.0                    5.7                        3.8
Rentals                                                                       0.5                        0.4                    0.6                        0.4
Interest and debt expense, net                                                1.2                        0.8                    1.4                        0.8
Other expense                                                                 0.2                        0.1                    0.2                        0.1
Loss (gain) on disposal of assets                                             0.2                          -                    0.1                     

(0.3)



Income (loss) before income taxes                                               -                        0.2                   (9.6)                       1.2
Income taxes (benefit)                                                       (3.1)                      (0.2)                  (4.5)                       0.2

Net income (loss)                                                             3.1  %                     0.4  %                (5.1) %                     1.0  %



Net Sales
                                     Three Months Ended
                                October 31,      November 2,
(in thousands of dollars)          2020             2019           $ Change
Net sales:
Retail operations segment      $   994,588      $ 1,334,205      $ (339,617)
Construction segment                30,311           54,105         (23,794)
Total net sales                $ 1,024,899      $ 1,388,310      $ (363,411)



The percent change in the Company's sales by segment and product category for
the three months ended October 31, 2020 compared to the three months ended
November 2, 2019 as well as the sales percentage by segment and product category
to total net sales for the three months ended October 31, 2020 are as follows:
                                        % Change          % of
                                       2020 - 2019      Net Sales
Retail operations segment
Cosmetics                                  (20.4) %          14  %
Ladies' apparel                            (38.3)            20
Ladies' accessories and lingerie           (15.9)            15
Juniors' and children's apparel            (24.4)            10
Men's apparel and accessories              (24.7)            18
Shoes                                      (25.2)            16
Home and furniture                          (3.5)             4
                                                             97
Construction segment                       (44.0)             3
Total                                                       100  %


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Net sales from the retail operations segment decreased $339.6 million during the
three months ended October 31, 2020 compared to the three months ended
November 2, 2019, decreasing approximately 25% in total and approximately 24% in
comparable stores, primarily due to the impact of the COVID-19 pandemic. Sales
in all product categories decreased significantly over the third quarter last
year with the exception of home and furniture, which decreased moderately.

We recorded a return asset of $7.5 million and $11.1 million and an allowance
for sales returns of $12.5 million and $17.8 million as of October 31, 2020 and
November 2, 2019, respectively.

During the three months ended October 31, 2020, net sales from the construction
segment decreased $23.8 million or 44.0% compared to the three months ended
November 2, 2019 due to a decrease in construction activity. The remaining
performance obligations related to executed construction contracts totaled $97.2
million as of October 31, 2020 decreasing approximately 38% from February 1,
2020 and increasing approximately 35% from November 2, 2019, respectively. We
expect these remaining performance obligations to be earned over the next nine
to eighteen months.

                                       Nine Months Ended
                                  October 31,      November 2,
(in thousands of dollars)            2020             2019            $ Change
Net sales:
Retail operations segment        $ 2,638,831      $ 4,132,890      $ (1,494,059)
Construction segment                  91,767          147,724           (55,957)
Total net sales                  $ 2,730,598      $ 4,280,614      $ (1,550,016)



The percent change in the Company's sales by segment and product category for
the nine months ended October 31, 2020 compared to the nine months ended
November 2, 2019 as well as the sales percentage by segment and product category
to total net sales for the nine months ended October 31, 2020 are as follows:


                                        % Change          % of
                                       2020 - 2019      Net Sales
Retail operations segment
Cosmetics                                  (30.2) %          14  %
Ladies' apparel                            (45.4)            21
Ladies' accessories and lingerie           (31.3)            15
Juniors' and children's apparel            (35.7)            10
Men's apparel and accessories              (34.2)            18
Shoes                                      (37.4)            15
Home and furniture                         (19.7)             4
                                                             97
Construction segment                       (37.9)             3
Total                                                       100  %




Net sales from the retail operations segment decreased $1.5 billion, or
approximately 36% during the nine months ended October 31, 2020 compared to the
nine months ended November 2, 2019 primarily due to the impact of the COVID-19
pandemic. The Company reported no comparable store sales data for the period due
to the temporary closure of its brick-and-mortar stores as well as the
interdependence between in-store and online sales. Sales in all product
categories decreased significantly during the nine months ended October 31, 2020
compared to the nine months ended November 2, 2019.

During the nine months ended October 31, 2020, net sales from the construction
segment decreased $56.0 million or approximately 38% compared to the nine months
ended November 2, 2019 due to a decrease in construction activity.
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Service Charges and Other Income


                                                                    Three Months Ended                            Nine Months Ended                 

Three Months Nine Months


                                                                                     November 2,          October 31,           November 2,           $ Change             $ Change
(in thousands of dollars)                                   October 31, 2020             2019                2020                  2019               2020-2019           2020-2019
Service charges and other income:
Retail operations segment
Income from Wells Fargo Alliance                          $          16,472          $  23,879          $     51,958          $     66,219          $   (7,407)         $   (14,261)
Shipping and handling income                                          7,917              6,670                28,140                18,908               1,247                9,232
Leased department income                                                212                993                 1,075                 3,202                (781)              (2,127)
Other                                                                 2,562              2,482                 6,600                 8,604                  80               (2,004)
                                                                     27,163             34,024                87,773                96,933              (6,861)              (9,160)
Construction segment                                                     50              1,325                   500                 2,892              (1,275)              (2,392)
Total service charges and other income                    $          27,213          $  35,349          $     88,273          $     99,825          $   (8,136)         $   (11,552)



Service charges and other income is composed primarily of income from the Wells
Fargo Alliance. Income from the alliance decreased during the three and nine
months ended October 31, 2020 compared to the three and nine months ended
November 2, 2019 primarily due to decreases in finance charges. Shipping and
handling income increased during the three and nine months ended October 31,
2020 compared to the three and nine months ended November 2, 2019 primarily due
to the increase in online orders and ship-from-store capabilities.

Leased department income consisted primarily of commissions from a principal
licensed department of an upscale women's apparel vendor located in certain
stores. By the end of July 2020, our agreement with this principal licensed
department had been terminated. We expect future leased department income to be
minimal.

Gross Profit

(in thousands of dollars)         October 31, 2020       November 2, 2019        $ Change       % Change
Gross profit:
Three months ended
Retail operations segment        $         364,232      $         460,549      $  (96,317)       (20.9) %
Construction segment                         1,983                    979           1,004        102.6
Total gross profit               $         366,215      $         461,528      $  (95,313)       (20.7) %

Nine months ended
Retail operations segment        $         737,673      $       1,392,057      $ (654,384)       (47.0) %
Construction segment                         5,925                  1,994           3,931        197.1
Total gross profit               $         743,598      $       1,394,051      $ (650,453)       (46.7) %



                                                                    Three Months Ended                                     Nine Months Ended
                                                        October 31, 2020              November 2, 2019        October 31, 2020         November 2, 2019
Gross profit as a percentage of segment net
sales:
Retail operations segment                                              36.6  %                  34.5  %                 28.0  %                   33.7  %
Construction segment                                                    6.5                      1.8                     6.5                       1.3
Total gross profit as a percentage of net
sales                                                                  35.7                     33.2                    27.2                      32.6


Gross profit, as a percentage of sales, increased to 35.7% from 33.2% during the three months ended October 31, 2020 compared to the three months ended November 2, 2019, respectively.


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Gross profit from retail operations, as a percentage of sales, increased to
36.6% from 34.5% during the three months ended October 31, 2020 compared to the
three months ended November 2, 2019 primarily due to decreased markdowns. Gross
margin increased significantly in ladies' accessories and lingerie and home and
furniture. Gross margin increased moderately in ladies' apparel, men's apparel
and accessories, junior's and children's apparel and shoes. Gross margin was
essentially flat in cosmetics.

Gross profit from the construction segment increased 473 basis points of construction sales for the three months ended October 31, 2020 compared to the three months ended November 2, 2019, respectively.



Gross profit, as a percentage of sales, decreased to 27.2% from 32.6% during the
nine months ended October 31, 2020 compared to the nine months ended November 2,
2019.

Gross profit from retail operations, as a percentage of sales, decreased to
28.0% from 33.7% during the nine months ended October 31, 2020 compared to the
nine months ended November 2, 2019 primarily due to increased markdowns taken as
a result of the impact of the COVID-19 pandemic. Gross margin decreased
significantly in ladies' apparel and shoes. Gross margin decreased moderately in
men's apparel and accessories and junior's and children's apparel, while
decreasing slightly in cosmetics. Gross margin increased moderately in ladies'
accessories and lingerie, while increasing significantly in home and furniture.

Gross profit from the construction segment increased 511 basis points of construction sales for the nine months ended October 31, 2020 compared to the nine months ended November 2, 2019, respectively.



Inventory decreased 22% in total as of October 31, 2020 compared to November 2,
2019.  A 1% change in the dollar amount of markdowns would have impacted the net
loss by approximately $1 million and $5 million for the three and nine months
ended October 31, 2020, respectively.

Selling, General and Administrative Expenses ("SG&A")



(in thousands of dollars)         October 31, 2020       November 2, 2019        $ Change       % Change
SG&A:
Three months ended
Retail operations segment        $         316,738      $         416,707      $  (99,969)       (24.0) %
Construction segment                         1,480                  1,442              38          2.6
Total SG&A                       $         318,218      $         418,149      $  (99,931)       (23.9) %

Nine months ended
Retail operations segment        $         871,096      $       1,227,588      $ (356,492)       (29.0) %
Construction segment                         4,630                  4,846            (216)        (4.5)
Total SG&A                       $         875,726      $       1,232,434      $ (356,708)       (28.9) %



                                                                    Three Months Ended                                     Nine Months Ended
                                                        October 31, 2020              November 2, 2019        October 31, 2020         November 2, 2019
SG&A as a percentage of segment net sales:
Retail operations segment                                              31.8  %                  31.2  %                 33.0  %                   29.7  %
Construction segment                                                    4.9                      2.7                     5.0                       3.3
Total SG&A as a percentage of net sales                                31.0                     30.1                    32.1                      28.8



SG&A decreased by $99.9 million and increased 93 basis points of net sales
during the three months ended October 31, 2020 compared to the three months
ended November 2, 2019.  SG&A from retail operations decreased by $100.0 million
and increased 62 basis points of net sales during the three months ended
October 31, 2020 compared to the three months ended November 2, 2019. The
decrease in SG&A dollars was realized across all SG&A categories; however, it
was primarily due to decreases in payroll expense. Payroll expense and related
payroll taxes for the three months ended October 31, 2020 was $207.5 million
compared to $288.6 million for the three months ended November 2, 2019, a
decline of 28.1%, which was driven by retail store locations operating at
reduced hours, which required fewer sales associates.
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SG&A decreased by $356.7 million and increased 328 basis points of net sales
during the nine months ended October 31, 2020 compared to the nine months ended
November 2, 2019. SG&A from retail operations decreased by $356.5 million and
increased 331 basis points of net sales during the nine months ended October 31,
2020 compared to the nine months ended November 2, 2019. The decrease in SG&A
dollars was realized across all SG&A categories; however, the decrease was
primarily due to decreases in payroll expense.

Payroll expense and related payroll taxes for the nine months ended October 31,
2020 was $560.1 million compared to $854.0 million for the nine months ended
November 2, 2019, a decline of 34.4%. The Company furloughed store associates as
stores closed due to the COVID-19 pandemic, and furlough actions were also
implemented in certain corporate and support facility functions. Stores then
re-opened at reduced operating hours, requiring fewer sales associates. During
the nine months ended October 31, 2020, the Company was also able to reduce
payroll expense and related benefits by $6.1 million through the employee
retention credit available under the CARES Act.

Depreciation and Amortization

                                                              October 31,         November 2,
(in thousands of dollars)                                        2020                2019              $ Change              % Change
Depreciation and amortization:
Three months ended
Retail operations segment                                    $   53,290          $   55,963          $  (2,673)                    (4.8) %
Construction segment                                                 87                 180                (93)                   (51.7)
Total depreciation and amortization                          $   53,377          $   56,143          $  (2,766)                    (4.9) %

Nine months ended
Retail operations segment                                    $  154,806          $  162,364          $  (7,558)                    (4.7) %
Construction segment                                                423                 526               (103)                   (19.6)
Total depreciation and amortization                          $  155,229          $  162,890          $  (7,661)                    (4.7) %



Depreciation and amortization expense decreased $2.8 million and $7.7 million
during the three and nine months ended October 31, 2020 compared to the three
and nine months ended November 2, 2019, primarily due to the timing and
composition of capital expenditures.

Interest and Debt Expense, Net


                                                                  October 31,         November 2,
(in thousands of dollars)                                            2020                2019              $ Change               % Change
Interest and debt expense (income), net:
Three months ended
Retail operations segment                                        $   12,167          $   11,562          $      605                      5.2  %
Construction segment                                                     (5)                (26)                 21                     80.8
Total interest and debt expense, net                             $   12,162          $   11,536          $      626                      5.4  %

Nine months ended
Retail operations segment                                        $   37,343          $   35,104          $    2,239                      6.4  %
Construction segment                                                    (38)                (83)                 45                     54.2
Total interest and debt expense, net                             $   37,305          $   35,021          $    2,284                      6.5  %



Net interest and debt expense increased $0.6 million during the three months
ended October 31, 2020 compared to the three ended November 2, 2019 primarily
due to an increase in fees associated with the amendment of the credit facility.
Net interest and debt expense increased $2.3 million during the nine ended
October 31, 2020 compared to the nine months ended November 2, 2019 primarily
due to an increase in short term borrowings under the credit facility. Total
weighted average debt increased by $10.3 million and $111.8 million during the
three and nine months ended October 31, 2020, respectively, compared to the
three and nine months ended November 2, 2019 primarily due to the increase of
short term borrowings.

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Loss (Gain) on Disposal of Assets


                                                                            October 31,          November 2,
(in thousands of dollars)                                                       2020                2019              $ Change
Loss (gain) on disposal of assets:
Three months ended
Retail operations segment                                                  

$ 2,234 $ 303 $ 1,931 Construction segment

                                                               (13)                  1                (14)
Total loss (gain) on disposal of assets                                    

$ 2,221 $ 304 $ 1,917



Nine months ended
Retail operations segment                                                  

$ 2,261 $ (11,997) $ 14,258 Construction segment

                                                               (26)                  1                (27)
Total loss (gain) on disposal of assets                                    

$ 2,235 $ (11,996) $ 14,231





During the three and nine months ended October 31, 2020, the Company recorded
proceeds of $1.5 million primarily from the sale of one store property,
resulting in a loss of $2.2 million that was recorded in loss (gain) on disposal
of assets.

During the three months ended November 2, 2019, the Company recorded a loss of
$0.3 million primarily from the sale of one store property. that was recorded in
loss (gain) on disposal of assets.

During the nine months ended November 2, 2019, the Company recorded proceeds of
$22.0 million primarily from the sale of three store properties, resulting in a
gain of $12.0 million that was recorded in loss (gain) on disposal of assets.

Income Taxes



The Company expects to be in a net operating loss position for the fiscal year.
The CARES Act, signed into law on March 27, 2020, allows for net operating loss
carryback to years in which the statutory federal tax rate was 35% rather than
the current 21%. The Company's estimated federal and state effective income tax
rate was approximately 46.9% for the nine months ended October 31, 2020. During
the three and nine months ended October 31, 2020, income tax benefit differed
from what would be computed using the current statutory federal tax rate of 21%
primarily due to the recognition of a net tax benefit of $32.4 million and $64.6
million, respectively, related to the rate differential in the carryback year
including its impact on changes in estimates of temporary differences for the
current and prior year. Income tax benefit for the three and nine months also
included the effects of federal tax credits and state and local income taxes.

The Company's estimated federal and state effective income tax rate was
approximately -88.2% and 15.8% for the three and nine months ended November 2,
2019, respectively. During the three and nine months ended November 2, 2019,
income taxes differed from what would be computed using the statutory federal
tax rate primarily due to the effects of federal tax credits and state and local
income taxes which included tax benefits recognized of approximately $2.8
million for amended state income tax return filings and related decreases to
accrued state income taxes.

Due to uncertainty relating to the impacts of COVID-19 on the Company's business
operations, the Company is not providing an expected fiscal 2020 federal and
state effective income tax rate.

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FINANCIAL CONDITION

A summary of net cash flows for the nine months ended October 31, 2020 and November 2, 2019 follows:


                                                                                      Nine Months Ended
(in thousands of dollars)                                                October 31, 2020           November 2, 2019            $ Change
Operating Activities                                                   $         (62,938)         $          22,984          $   (85,922)
Investing Activities                                                             (50,352)                   (47,534)              (2,818)
Financing Activities                                                            (102,663)                   (11,427)             (91,236)
Total Decrease in Cash, Cash Equivalents and Restricted Cash           $    

(215,953) $ (35,977) $ (179,976)





Net cash flows from operations decreased $85.9 million during the nine months
ended October 31, 2020 compared to the nine months ended November 2, 2019 due to
significant decreases in net income, primarily due to decreases in sales, and
changes in working capital.

The Company took a number of actions to enhance liquidity during the nine months ended October 31, 2020 as the COVID-19 pandemic progressed, including the following:



?Extended vendor payment terms during the first quarter but restored most
vendors to standard payment terms by August 1, 2020
?Canceled, suspended and significantly delayed merchandise shipments
?Reduced merchandise purchases during the first, second and third quarters by
33%, 62% and 31%, respectively
?Reviewed and reduced discretionary operating and capital expenditures
?Reduced payroll expense
?Executed aggressive promotional markdowns to clear inventory

Wells Fargo owns and manages the Dillard's private label cards under the Wells
Fargo Alliance. Under the Wells Fargo Alliance, Wells Fargo establishes and owns
private label card accounts for our customers, retains the benefits and risks
associated with the ownership of the accounts, provides key customer service
functions, including new account openings, transaction authorization, billing
adjustments and customer inquiries, receives the finance charge income and
incurs the bad debts associated with those accounts.

Pursuant to the Wells Fargo Alliance, we receive on-going cash compensation from
Wells Fargo based upon the portfolio's earnings. The compensation received from
the portfolio is determined monthly and has no recourse provisions. The amount
the Company receives is dependent on the level of sales on Wells Fargo accounts,
the level of balances carried on Wells Fargo accounts by Wells Fargo customers,
payment rates on Wells Fargo accounts, finance charge rates and other fees on
Wells Fargo accounts, the level of credit losses for the Wells Fargo accounts as
well as Wells Fargo's ability to extend credit to our customers. We participate
in the marketing of the private label cards, which includes the cost of customer
reward programs. The Wells Fargo Alliance expires in fiscal 2024.

The Company received income of $52.0 million and $66.2 million from the Wells
Fargo Alliance during the nine months ended October 31, 2020 and November 2,
2019, respectively. The Company is unable to quantify the impact of the COVID-19
pandemic on the portfolio's earnings and the on-going cash compensation from the
Wells Fargo Alliance.

During the nine months ended October 31, 2020, the Company received proceeds
from insurance of $8.7 million for claims filed for merchandise losses related
to storm damage incurred at two stores.

Capital expenditures were $52.1 million and $70.9 million for the nine months
ended October 31, 2020 and November 2, 2019, respectively. The capital
expenditures were primarily related to equipment purchases and the remodeling of
existing stores during the current year.

During the nine months ended October 31, 2020, the Company received cash proceeds of $1.5 million and recorded a related loss of $2.2 million, primarily for the sale of one store property in Slidell, Louisiana.



During the nine months ended November 2, 2019, the Company received cash
proceeds of $22.0 million and recorded a related gain of $12.0 million for the
sale of three store locations in Boardman, Ohio, Boynton Beach, Florida and
Cary, North Carolina. The proceeds from the Cary, North Carolina store sale were
being held in escrow for the acquisition of replacement property under a
like-kind exchange agreement. The escrow account was administered by an
intermediary. Pursuant to the like-
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kind exchange agreement, the cash was restricted for a maximum of 180 days from
the date of the property sale pending the acquisition of replacement property.
As of November 2, 2019, the acquisitions of a replacement property had not yet
occurred; therefore, the proceeds were classified as restricted cash on the
condensed consolidated balance sheet. The proceeds from the Boardman, Ohio store
sale were previously held in escrow prior to the acquisition of the replacement
property at Columbia Mall in Columbia, Missouri during the third quarter of
fiscal 2019.

During the nine months ended October 31, 2020, the Company opened an 85,000
square foot expansion at Columbia Mall in Columbia, Missouri (dual-anchor
location totaling 185,000 square feet). Additionally, the Company replaced a
100,000 square foot leased facility at Richland Fashion Mall in Waco, Texas with
a 125,000 square foot owned facility (dual-anchor location totaling 190,000
square feet).

During the nine months ended October 31, 2020, we permanently closed the
locations at Central Mall in Lawton, Oklahoma (100,000 square feet); Crossroads
Center in Waterloo, Iowa (150,000 square feet); and North Plains Mall in Clovis,
New Mexico (62,000 square feet). We announced the upcoming closure of the
Paradise Valley Mall location in Phoenix, Arizona (200,000 square feet). We
remain committed to closing under-performing stores where appropriate and may
incur future closing costs related to such stores when they close.

The Company had cash on hand of $61.1 million as of October 31, 2020.  As part
of our overall liquidity management strategy and for peak working capital
requirements, the Company maintained an unsecured credit facility that provided
a borrowing capacity of $800 million with a $200 million expansion option
("credit agreement") until the credit agreement was amended in April 2020 (the
"amended credit agreement"). After giving effect to the amendment, the amended
credit agreement became secured by certain deposit accounts of the Company and
certain inventory of certain subsidiaries. The amended credit agreement is
available to the Company for general corporate purposes including, among other
uses, working capital financing, the issuance of letters of credit, capital
expenditures and, subject to certain restrictions, the repayment of existing
indebtedness and share repurchases. The rate of interest on borrowings under the
amended credit agreement is the greater of LIBOR or 1.0% plus 1.750%, and the
commitment fee for unused borrowings is 0.30% per annum. So long as availability
exceeds $100 million and no event of default occurs and is continuing, there are
no financial covenant requirements under the amended credit agreement.  The
Company paid $3.2 million in issuance costs related to the amended credit
agreement, which were recorded in other assets on the condensed consolidated
balance sheet.

As part of the Company's liquidity strategy during the COVID-19 pandemic, in
March 2020, the Company borrowed $779 million under the credit agreement, which
was repaid concurrent with the execution of the amended credit agreement. At
October 31, 2020, borrowings of $15.0 million were outstanding, and letters of
credit totaling $21.1 million were issued under the amended credit agreement
leaving unutilized availability under the credit facility of $763.9 million. The
weighted average interest rate under the credit agreement for the borrowings
outstanding at October 31, 2020 was 2.75%.

During the nine months ended October 31, 2020, the Company repurchased 2.2
million shares of Class A Common Stock at an average price of $42.83 per share
for $95.6 million under the Company's March 2018 Plan. Additionally, the Company
paid $7.3 million for share repurchases that had not yet settled but were
accrued at February 1, 2020. During the nine months ended November 2, 2019, the
Company repurchased 1.7 million shares of Class A Common Stock at an average
price of $60.96 per share for $101.5 million under the Company's March 2018
Plan. At October 31, 2020, $173.1 million of authorization remained under the
March 2018 Plan. The ultimate disposition of the repurchased stock has not been
determined.
The COVID-19 pandemic has had a significant negative effect on the Company's
liquidity and net sales. Due to heightened uncertainty relating to the impacts
of COVID-19 on the Company's business operations, including the duration and
impact on overall customer demand, our liquidity, net sales and profitability
may be further impacted if we are unable to appropriately manage our inventory
levels and expenses.
The Company expects to finance its operations during fiscal 2020 from cash on
hand, cash flows generated from operations and utilization of the credit
facility. Depending upon our actual and anticipated sources and uses of
liquidity, the Company will from time to time consider other possible financing
transactions, the proceeds of which could be used to fund working capital or for
other corporate purposes.
There have been no material changes in the information set forth under caption
"Contractual Obligations and Commercial Commitments" in Item 7,  Management's
Discussion and Analysis of Financial Condition and Results of Operations, in the
Company's Annual Report on Form 10-K for the fiscal year ended February 1, 2020.

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OFF-BALANCE-SHEET ARRANGEMENTS

The Company has not created, and is not party to, any special-purpose entities
or off-balance-sheet arrangements for the purpose of raising capital, incurring
debt or operating the Company's business.  The Company does not have any
off-balance-sheet arrangements or relationships that are reasonably likely to
materially affect the Company's financial condition, changes in financial
condition, revenues or expenses, results of operations, liquidity, capital
expenditures or the availability of capital resources.


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NEW ACCOUNTING STANDARDS

For information with respect to new accounting pronouncements and the impact of these pronouncements on our consolidated financial statements, see Note 2, Accounting Standards, in the "Notes to Condensed Consolidated Financial Statements," in Part I, Item I hereof.

FORWARD-LOOKING INFORMATION



This report contains certain forward-looking statements.  The following are or
may constitute forward looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995:  (a) statements including words such
as "may," "will," "could," "should," "believe," "expect," "future," "potential,"
"anticipate," "intend," "plan," "estimate," "continue," or the negative or other
variations thereof; (b) statements regarding matters that are not historical
facts; and (c) statements about the Company's future occurrences, plans and
objectives, including statements regarding management's expectations and
forecasts for the remainder of fiscal 2020 and beyond, statements concerning the
opening of new stores or the closing of existing stores, statements concerning
capital expenditures and sources of liquidity, statements regarding the expected
impact of the COVID-19 pandemic and related government responses, statements
concerning share repurchases, statements concerning pension contributions,
statements regarding the expected phase out of LIBOR and statements concerning
estimated taxes. The Company cautions that forward-looking statements contained
in this report are based on estimates, projections, beliefs and assumptions of
management and information available to management at the time of such
statements and are not guarantees of future performance. The Company disclaims
any obligation to update or revise any forward-looking statements based on the
occurrence of future events, the receipt of new information, or otherwise.
Forward-looking statements of the Company involve risks and uncertainties and
are subject to change based on various important factors. Actual future
performance, outcomes and results may differ materially from those expressed in
forward-looking statements made by the Company and its management as a result of
a number of risks, uncertainties and assumptions. Representative examples of
those factors include (without limitation) the COVID-19 pandemic and its effects
on public health, our supply chain, the health and well-being of our employees
and customers, and the retail industry in general; other general retail industry
conditions and macro-economic conditions; economic and weather conditions for
regions in which the Company's stores are located and the effect of these
factors on the buying patterns of the Company's customers, including the effect
of changes in prices and availability of oil and natural gas; the availability
of consumer credit; the impact of competitive pressures in the department store
industry and other retail channels including specialty, off-price, discount and
Internet retailers; changes in consumer spending patterns, debt levels and their
ability to meet credit obligations; changes in tax legislation; changes in
legislation, affecting such matters as the cost of employee benefits or credit
card income; adequate and stable availability and pricing of materials,
production facilities and labor from which the Company sources its merchandise;
changes in operating expenses, including employee wages, commission structures
and related benefits; system failures or data security breaches; possible future
acquisitions of store properties from other department store operators; the
continued availability of financing in amounts and at the terms necessary to
support the Company's future business; fluctuations in LIBOR and other base
borrowing rates; the elimination of LIBOR; potential disruption from terrorist
activity and the effect on ongoing consumer confidence; other epidemic, pandemic
or public health issues; potential disruption of international trade and supply
chain efficiencies; any government-ordered restrictions on the movement of the
general public or the mandated or voluntary closing of retail stores in response
to the COVID-19 pandemic; world conflict and the possible impact on consumer
spending patterns and other economic and demographic changes of similar or
dissimilar nature. The Company's filings with the Securities and Exchange
Commission, including its Annual Report on Form 10-K for the fiscal year ended
February 1, 2020, contain other information on factors that may affect financial
results or cause actual results to differ materially from forward-looking
statements.

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