Personal is the big buzzword in retail, whether it's an in-store experience or a digital interaction, and finding and hiring employees able to deliver a personalized customer experience is a critical business element.
And that's where employee training comes in at
"While training is always critical, the competition for talent has never been greater. Finding ways to train and develop in a rapidly evolving marketplace is essential,"
The small-box discount retailer, founded in 1939 and which operates 17,266 stores in 46 states, will deploy the Axonify technology to provide personalized business learning and development to its more than 157,000 frontline, supply chain and corporate employees.
It chose Axonify after evaluating several providers to find the right partner. Axonify will enable
"Axonify brought an expertise in retail and a forward-thinking approach to training that we believe will help us meaningfully serve our employees' needs both today and into the future," said Reardon.
In addition to boosting current staff skills, the technology will help
"At
The retailer's tagline is "come grow with us," Reardon noted, explaining it's much more than a branding message.
"We believe when it comes to both attracting and retaining great talent, that topnotch training and development is essential," she said.
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