ANNUAL RESULTS FY20

10 September 2020

ANNUAL RESULTS FY20

  • FY20 review
  • Financial review and outlook
  • Accelerating our transition
  • Q&A

A N N U A L R E S U L T S - F Y 2 0

FY20 REVIEW

Nick Wilkinson - CEO

A N N U A L R E S U L T S - F Y 2 0

F Y 2 0 R E V I E W

AN EXTRAORDINARY YEAR

Performance highlights

October

July and August

Launched new digital

+6.8%

February

Growth

platform inc. C&C

Total sales growth

Performing strongly

accelerates

8 months to

across all key metrics

February

+8.8%

Unique active customers1

Q4

+105.6%

24 March - 22 June

Online sales growth

Impact of store

July +59%

closures

June

FY21

August +24%

Homewares market returns to

growth and Dunelm regains

Total sales growth

market share

Q1Q2Q3Q4

Digital % total sales2

20%

21%

27%

31%

FY19

8m to Feb

FY20

FY21 QTD

  1. 12 months to Feb-20: unique active customers who have shopped with us in the last 12 months, based on management estimates using Barclays data
  2. Digital sales defined as home delivery, Click & Collect (formerly Reserve & Collect) and tablet-based selling in store

4

A N N U A L R E S U L T S - F Y 2 0

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Dunelm Group plc published this content on 10 September 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 10 September 2020 09:54:09 UTC