ANNUAL RESULTS FY20
10 September 2020
ANNUAL RESULTS FY20
- FY20 review
- Financial review and outlook
- Accelerating our transition
- Q&A
A N N U A L R E S U L T S - F Y 2 0
FY20 REVIEW
Nick Wilkinson - CEO
A N N U A L R E S U L T S - F Y 2 0
F Y 2 0 R E V I E W
AN EXTRAORDINARY YEAR
Performance highlights | ||||
October | July and August | |||
Launched new digital | +6.8% | |||
February | Growth | |||
platform inc. C&C | Total sales growth | |||
Performing strongly | accelerates | 8 months to | ||
across all key metrics | ||||
February | +8.8% | |||
Unique active customers1 | ||||
Q4 | +105.6% | |||
24 March - 22 June | Online sales growth | |||
Impact of store | July +59% | |||
closures | June | |||
FY21 | August +24% | |||
Homewares market returns to | ||||
growth and Dunelm regains | Total sales growth | |||
market share |
Q1Q2Q3Q4
Digital % total sales2
20% | 21% | 27% | 31% | |||
FY19 | 8m to Feb | FY20 | FY21 QTD | |||
- 12 months to Feb-20: unique active customers who have shopped with us in the last 12 months, based on management estimates using Barclays data
- Digital sales defined as home delivery, Click & Collect (formerly Reserve & Collect) and tablet-based selling in store
4
A N N U A L R E S U L T S - F Y 2 0
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Dunelm Group plc published this content on 10 September 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 10 September 2020 09:54:09 UTC