EasyVista Inc. announced that it will be previewing its latest product release at EV Connect in Austin, TXOctober 1-2, 2019. Cobalt, the latest release of the EasyVista product portfolio, was developed to provide next-generation updates to their EV Self Help product that includes intelligent Service Bots technology that will enable customers to quickly deploy Virtual Support Agents that learn from the knowledge in Self Help. Cobalt uses AI-powered knowledge experiences to keep employees engaged and customers connected, supporting the digital-first world of today. Additional features included in Self Help enable rapid integration of knowledge, enhanced user experience for knowledge writers, and connectors to popular applications and integration platforms like Microsoft Flow. Together, these technologies allow organizations to easily capture knowledge and syndicate to users wherever they work – through websites, self-service portals, enterprise applications and Virtual Agents.