EL AL -Coronavirus - Policy and Updates.

General Information

As a result of the current situation, our offices are closed and we are working with minimum labor.

We apologize for the inconvenience and thank you for your understanding.

You can contact our service center via Watsapp chat >>

EL AL will not be responsible for any restriction imposed at any time by any party that will prevent you from boarding a flight or entering the destination country.

EL AL complies with the Ministry of Health instructions. For updates on the Ministry of Health Website

Following the decision of the Corona Cabinet, EL AL is updating its policy of changes and cancellations. Customers who wish to advance the date of their return flight to Israel for departure until 23.12.20, can do so at no extra charge. EL AL is preparing to add flights for the benefit of passengers staying abroad and seeking to advance their return flight to Israel.

In addition, customers who hold flight tickets for departures until 16.1.21 who wish to cancel their ticket, will be able to do so without paying a cancellation fee.

In view of the circumstances related to the guidelines of the Ministry of Health and the decisions of the Coronavirus Cabinet, there may be changes in the flight schedule and in the policy of changes and cancellations. Passengers holding a ticket for flights on which a change is made will be notified of this by EL AL or the travel agency.

To make changes to the card, you can contact the service center via WhatsApp chat >>

Credit for canceled flight tickets due to the Covid-19 crisis

In recent months, EL AL Israel Airlines has been facing the biggest crisis that has ever befallen the aviation industry against the backdrop of the Coronavirus pandemic. The directives and travel limitations of the State of Israel and other countries, along with public health concerns, have almost completely halted our activities.

As a result, we have had to take extreme but necessary steps that have impaired our ability to provide you with the service you rightly expect in all areas where you are used to being serviced. we apologize to you and thank you for your patience and understanding.

Due to the fact that the assistance plan of the State has commenced, we would like to update you on the refund policy for customers whose flight was canceled due to the Coronavirus pandemic. The credit process allows you to select the compensation you prefer instead of the canceled flight/future flight ticket - a credit or a refund (based on the conditions).

More information

Flight Renewal

EL AL announces a gradual return of passenger and cargo flights.

Passengers flying to/from France - until further notice, all flights (incoming and outgoing) at Charles de Gaulle Airport in Paris will be operated from Terminal E2.

EL AL operates under the guidelines of the Ministry of Health and the Blue Badge. The passengers are responsible and liable for getting the most updated information and regulations from the official bodies, for more information read here.

Flights Schedule (subject to change):

Origin - Destination

Days

remarks

Tel Aviv - Paris - Tel Aviv

Sunday to Thursday

Active

Tel Aviv - London Heathrow - Tel Aviv

Sundays, Tuesdays & Thursdays

Active

Tel Aviv - New York (JFK) - Tel Aviv

From TLV: Sunday to Friday

From NYC: Saturday night to Thursday

Active

Tel Aviv - Newark (EWR) - Tel Aviv

On Sundays, Tuesdays & Thursdays

Active

Tel Aviv - Miami - Tel Aviv

From TLV on Sundays

From Miami on Mondays	Active
Tel Aviv - Los Angeles - Tel Aviv	From TLV on Sundays

From L.A on Mondays Active

Tel Aviv - Frankfurt - Tel Aviv

From TLV on Sundays & Wednesdays

From Frankfurt on Mondays & Thursdays

Active

Tel Aviv - Berlin - Tel Aviv

From TLV on Sundays & Wednesdays

From BER on Mondays & Thursdays Active

Between: 20.12.20-28.1.21, the flight will make a short stopover in Frankfurt, without leaving the aircraft.

Tel Aviv - Amsterdam - Tel Aviv

From TLV: Sundays & Wednesdays

From AMS: Mondays & Thursdays

Active

With a short stopover in Berlin, without leaving the aircraft.

Between: 20.12.20-28.1.21, the flight will be a direct flight (without a stopover).

Tel Aviv - Kiev - Tel Aviv

On Mondays & Wednesdays?	Active

Tel Aviv - Zurich - Tel Aviv

On Thursdays

Active

Tel Aviv - Moscow - Tel Aviv

On Thursdays

Active

Tel Aviv - Brussels - Tel Aviv

From TLV on Sundays & Wednesdays

From BRU on Mondays & Thursdays

Active

With a short stopover in Frankfurt, without leaving the aircraft.

Between: 20.12.20-28.1.21, the stopover will be in Amsterdam.

Tel Aviv - Dubai - Tel Aviv

Departures on every day of the week

Active

Tel Aviv - Seychelles - Tel Aviv

From TLV on Mondays, Wednesdays & Fridays

From Seychelles on Mondays, Wednesdays & Saturdays night

Active

You can choose a class of service: Economy, Premium, and Business.

All other EL AL flights are canceled until December 31, 2020.

(C) 2020 Electronic News Publishing, source ENP Newswire