Etisalat launches new Hajj and Omra roaming pack

Abu Dhabi, 24 September 2014

Starting today, customers travelling to Saudi Arabia for Hajj or thereafter for Omra, can take advantage of Etisalat's new and convenient Hajj and Omra roaming calls and data pack.

Abu Dhabi, 24 Sep 2014: Starting today, customers travelling to Saudi Arabia for Hajj or thereafter for Omra, can take advantage of Etisalat's new and convenient Hajj and Omra roaming calls and data pack. The two-week pack gives 200 minutes of incoming and outgoing voice calls and 1GB mobile data allowance during the pilgrimage.

The combined incoming and outgoing voice calls and data pack is the first and only of its kind in the UAE, affordably priced at AED 250. It is applicable to all Etisalat prepaid and post-paid customers, individuals or business accounts. Customers can use the new pack on any operator network in Saudi Arabia. It allows them to stay connected with their loved ones back home in the UAE and world without having to worry about operator selection.

Khaled ElKhouly, Chief Marketing Officer at Etisalat, said, "A lot of worshippers from the UAE are travelling to Saudi Arabia for performing Hajj. We recognise our customers' desire to stay in touch with their families and friends during one of the most important journeys of their lives. Etisalat has in the past, launched several promotions for Hajj pilgrims, offering great benefits and savings on roaming calls. We are extremely delighted to introduce the new voice and data pack that customers can use now during the Hajj season or anytime of the year thereafter for Omra and avoid huge roaming bills on calls or data.

" Before commencing their travel, customers are advised to view and opt for any of the existing packs on data and incoming calls by dialling *177# or by using Etisalat UAE mobile app that can be downloaded for free on all platforms. Customers can also purchase the new pack by sending an SMS - OMRA - to 1010, visiting any of Etisalat's Business Centres or calling Customer Care Centre at 8002300. Customers will receive an SMS when the pack expires, upon which they can re-purchase the pack if needed.

On added benefits of the new pack, ElKhouly said, "The new Hajj and Omra voice and data pack retains benefits of our existing incoming roaming calls and data, but adds the advantage of making outgoing roaming calls without burning a hole in the pocket. It ensures that pilgrims do not have to wait for incoming calls to talk to their loved ones; they can go right ahead and place a call as and when they need to.

"We wish our customers a blessed Hajj season and safe travels," ElKhouly concluded.

To get additional information on the Hajj and Omra pack, customers can visit www.etisalat.ae/roaming or call 8002300.

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