The
Issues at Empire-operated pharmacies, including Sobeys pharmacies and Lawtons Drugs, were first reported over the weekend, and some locations in
Empire did not respond to questions Tuesday about the cause of the IT problem and has not said when it expects it to be resolved. In its Monday statement, the company said it remains “committed to the continuity of care for all its pharmacy patients.”
“The issue here is probably the same as what we saw last year in
Genge said the scale of Empire's system outage and the lack of public communication from the company lead her to believe that this type of cyberattack may be behind the technical problems.
She said it would not be surprising for Empire to keep relatively quiet about the IT problems if the company were working on a plan to restore the system or negotiate with a possible cyber attacker. “They tend to not talk about things until they’ve got it sorted out,” she said of organizations facing ransomware attacks.
With about
"Our sole focus right now is on getting this problem rectified and we will provide further updates as relevant information becomes available,"
This report by The Canadian Press was first published
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