This Quarterly Report on Form 10-Q contains "forward-looking statements"
relating to Encore Capital Group, Inc. ("Encore") and its subsidiaries (which we
may collectively refer to as the "Company," "we," "our" or "us") within the
meaning of the securities laws. The words "believe," "expect," "anticipate,"
"estimate," "project," "intend," "plan," "will," "may," and similar expressions
often characterize forward-looking statements. These statements may include, but
are not limited to, projections of collections, revenues, income or loss,
estimates of capital expenditures, plans for future operations, products or
services, financing needs or plans or the impacts of the COVID-19 pandemic, as
well as assumptions relating to these matters. Although we believe that the
expectations reflected in these forward-looking statements are reasonable, we
caution that these expectations or predictions may not prove to be correct or we
may not achieve the financial results, savings, or other benefits anticipated in
the forward-looking statements. These forward-looking statements are necessarily
estimates reflecting the best judgment of our senior management and involve a
number of risks and uncertainties, some of which may be beyond our control or
cannot be predicted or quantified, that could cause actual results to differ
materially from those suggested by the forward-looking statements. Many factors
including, but not limited to, those set forth in our Annual Report on Form 10-K
under "Part I, Item 1A-Risk Factors" and those set forth in "Part II, Item 1A,
Risk Factors" of this Quarterly Report could cause our actual results,
performance, achievements, or industry results to be very different from the
results, performance, achievements or industry results expressed or implied by
these forward-looking statements. Our business, financial condition, or results
of operations could also be materially and adversely affected by other factors
besides those listed. Forward-looking statements speak only as of the date the
statements were made. We do not undertake any obligation to update or revise any
forward-looking statements to reflect new information or future events, or for
any other reason, even if experience or future events make it clear that any
expected results expressed or implied by these forward-looking statements will
not be realized. In addition, it is generally our policy not to make any
specific projections as to future earnings, and we do not endorse projections
regarding future performance that may be made by third parties.

Our Business



We are an international specialty finance company providing debt recovery
solutions and other related services for consumers across a broad range of
financial assets. We purchase portfolios of defaulted consumer receivables at
deep discounts to face value and manage them by working with individuals as they
repay their obligations and work toward financial recovery. Defaulted
receivables are consumers' unpaid financial commitments to credit originators,
including banks, credit unions, consumer finance companies and commercial
retailers. Defaulted receivables may also include receivables subject to
bankruptcy proceedings. We also provide debt servicing and other portfolio
management services to credit originators for non-performing loans in Europe.

Encore Capital Group, Inc. ("Encore") has three primary business units: MCM,
which consists of Midland Credit Management, Inc. and its subsidiaries and
domestic affiliates; Cabot, which consists of Cabot Credit Management Limited
("CCM") and its subsidiaries and European affiliates, and LAAP, which is
comprised of our investments and operations in Latin America and Asia-Pacific.

MCM (United States)

Through MCM, we are a market leader in portfolio purchasing and recovery in the United States.



Cabot (Europe)

Through Cabot, we are one of the largest credit management services providers in
Europe and a market leader in the United Kingdom. Cabot, in addition to its
primary business of portfolio purchasing and recovery, also provides a range of
debt servicing offerings such as early stage collections, business process
outsourcing ("BPO"), and contingent collections, including through Wescot Credit
Services Limited ("Wescot"), a leading U.K. contingency debt collection and BPO
services company.

LAAP (Latin America and Asia-Pacific)



We have purchased non-performing loans in Mexico. Additionally, we have invested
in Encore Asset Reconstruction Company ("EARC") in India. We previously owned
non-performing loans in Colombia and Peru (sold in August 2021) and Brazil (sold
in April 2020).

To date, operating results from LAAP have not been significant to our total consolidated operating results. Our long-term growth strategy is focused on continuing to invest in our core portfolio purchasing and recovery business in the United States and United Kingdom and strengthening and developing our business in the rest of Europe.


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  Table of Contents

Government Regulation

MCM (United States)

As discussed in more detail under "Part I - Item 1 - Business - Government
Regulation" contained in our Annual Report on Form 10-K, our operations in the
United States are subject to federal, state and municipal statutes, rules,
regulations and ordinances that establish specific guidelines and procedures
that debt purchasers and collectors must follow when collecting consumer
accounts, including among others, specific guidelines and procedures for
communicating with consumers and prohibitions on unfair, deceptive or abusive
debt collection practices.

Cabot (Europe)

As discussed in more detail under "Part I - Item 1 - Business - Government
Regulation" contained in our Annual Report on Form 10-K, our operations in
Europe are affected by foreign statutes, rules and regulations regarding debt
collection and debt purchase activities. These statutes, rules, regulations,
ordinances, guidelines and procedures are modified from time to time by the
relevant authorities charged with their administration, which could affect the
way we conduct our business.

Portfolio Purchasing and Recovery

MCM (United States)



In the United States, the defaulted consumer receivable portfolios we purchase
are primarily charged-off credit card debt portfolios. A small percentage of our
capital deployment in the United States is comprised of receivable portfolios
subject to Chapter 13 and Chapter 7 bankruptcy proceedings.

We purchase receivables based on robust, account-level valuation methods and
employ proprietary statistical and behavioral models across our U.S. operations.
These methods and models allow us to value portfolios accurately (limiting the
risk of overpaying), avoid buying portfolios that are incompatible with our
methods or strategies and align the accounts we purchase with our business
channels to maximize future collections. As a result, we have been able to
realize significant returns from the receivables we acquire. We maintain strong
relationships with many of the largest financial service providers in the United
States.

Cabot (Europe)

In Europe, our purchased under-performing debt portfolios primarily consist of
paying and non-paying consumer loan accounts. We also purchase: (1) portfolios
that are in insolvency status, in particular, individual voluntary arrangements;
and (2) non-performing secured mortgage portfolios and real estate assets
previously securing mortgage portfolios. When we take possession of the
underlying real estate assets or purchase real estate assets, we refer to those
as real estate-owned assets, or REO assets.

We purchase paying and non-paying receivable portfolios using a proprietary
pricing model that utilizes account-level statistical and behavioral data. This
model allows us to value portfolios accurately and quantify portfolio
performance in order to maximize future collections. As a result, we have been
able to realize significant returns from the assets we have acquired. We
maintain strong relationships with many of the largest financial services
providers in the United Kingdom and continue to expand in the United Kingdom and
the rest of Europe with our acquisitions of portfolios.

Purchases and Collections

Portfolio Pricing, Supply and Demand

MCM (United States)



Issuers have continued to sell predominantly fresh portfolios. Fresh portfolios
are portfolios that are generally sold within six months of the consumer's
account being charged-off by the financial institution. Pricing in the first
quarter remained in line with the previous quarter. Issuers continue to sell
their volume in mostly forward flow arrangements that are often committed early
in the calendar year. We believe growth in lending and rising delinquency rates
will drive future supply increases.

We believe that smaller competitors continue to face difficulties in the
portfolio purchasing market because of the high cost to operate due to
regulatory pressure and because issuers are being more selective with buyers in
the marketplace. We believe this favors larger participants, like MCM, because
the larger market participants are better able to adapt to these pressures and
commit to larger forward flow agreements.

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Table of Contents

Cabot (Europe)



The U.K. market for charged-off portfolios has generally provided a relatively
consistent pipeline of opportunities over the past few years, despite a
historically low level of charge-off rates, as creditors have embedded debt
sales as an integral part of their business models and consumer indebtedness has
continued to grow since the financial crisis. An increasing amount of volume is
sold in multi-year forward flow arrangements.

The Spanish debt market continues to be one of the largest in Europe with
significant debt sales activity, and an expectation of a significant amount of
debt to be sold and serviced in the future. Additionally, financial institutions
continue to experience both market and regulatory pressure to dispose of
non-performing loans, which should continue to provide debt purchasing
opportunities in Spain.

Banks decreased portfolio sales at the beginning of the COVID-19 pandemic in
order to focus on customers' needs. While we have seen a resumption of sales
activity across many of our European markets, underlying default rates are
generally low by historic levels, and sales levels are expected to fluctuate
from quarter to quarter as banks seek to re-establish a more stable debt sales
strategy. In general, supply remains below pre-pandemic levels while portfolio
pricing has become more competitive across our European footprint.

Purchases by Geographic Location

The following table summarizes purchases by geographic location during the periods presented (in thousands):


                                               Three Months Ended
                                                   March 31,
                                              2022           2021
MCM (United States)                        $  94,309      $  92,352
Cabot (Europe)                                75,196         77,826

Total purchases of receivable portfolios $ 169,505 $ 170,178




During the three months ended March 31, 2022, we invested $169.5 million to
acquire receivable portfolios, with face values aggregating $1.2 billion, for an
average purchase price of 14.4% of face value. The amount invested in receivable
portfolios decreased $0.7 million, or 0.4%, compared with the $170.2 million
invested during the three months ended March 31, 2021, to acquire receivable
portfolios with face values aggregating $1.3 billion, for an average purchase
price of 12.8% of face value.

In the United States, portfolio purchases increased slightly during the three
months ended March 31, 2022 as compared to the corresponding period in the prior
year. The majority of our deployments in the U.S. came from forward flow
agreements, and the timing, contract duration, and volumes for each contract can
fluctuate leading to variation when comparing to prior periods. Portfolio
purchases in the U.S. are still lower than pre-pandemic levels as a result of a
decrease in supply, which we believe is temporary.

In Europe, portfolio purchases decreased slightly during the three months ended
March 31, 2022 as compared to the corresponding period in the prior year. The
decrease was attributable to the unfavorable impact from foreign currency
translation, primarily by the strengthening of the U.S. dollar against the
British Pound. Portfolio purchases in Europe are negatively impacted by a
relatively limited supply of portfolios as compared to the pre-pandemic levels.

The average purchase price, as a percentage of face value, varies from period to
period depending on, among other factors, the quality of the accounts purchased
and the length of time from charge-off to the time we purchase the portfolios.

During the three months ended March 31, 2022 and 2021, we invested $12.4 million and $2.4 million in REO assets, respectively.


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Table of Contents

Collections from Purchased Receivables by Channel and Geographic Location



We utilize three channels for the collection of our purchased receivables: call
center and digital collections; legal collections; and collection agencies. The
call center and digital collections channel consists of collections that result
from our call centers, direct mail program and online collections. The legal
collections channel consists of collections that result from our internal legal
channel or from our network of retained law firms. The collection agencies
channel consists of collections from third party collections agencies to whom we
pay a fee or commission. We utilize this channel to supplement capacity in our
internal call centers, to service accounts in regions where we do not have
collections operations or for accounts purchased where we maintain the
collection agency servicing relationship. The following table summarizes the
total collections by collection channel and geographic area during the periods
presented (in thousands):

                                                   Three Months Ended
                                                       March 31,
                                                  2022           2021
MCM (United States):
Call center and digital collections            $ 215,624      $ 267,984
Legal collections                                154,500        164,332
Collection agencies                                  488          3,257
Subtotal                                         370,612        435,573
Cabot (Europe):
Call center and digital collections               54,453         70,551
Legal collections                                 52,513         49,065
Collection agencies                               40,880         42,985
Subtotal                                         147,846        162,601

Other geographies:                                   956          8,287

Total collections from purchased receivables $ 519,414 $ 606,461

Gross collections from purchased receivables decreased by $87.0 million, or 14.4%, to $519.4 million during the three months ended March 31, 2022, from $606.5 million during the three months ended March 31, 2021.



The decrease in collections from purchased receivables in the United States
compared to the three months ended March 31, 2021, was primarily a result of an
unusually high level of collections in the year ago period resulting from
changes in consumer behavior during the COVID-19 pandemic. The decrease was also
a result of lower purchasing volumes in recent periods due to the COVID-19
pandemic. The changes in consumer behavior that resulted from the impacts of the
COVID-19 pandemic, while more prevalent a year ago, continued through the
quarter. Even though we believe the pandemic-related drivers of this changed
behavior are waning, in the first quarter we continued to see over-performance
compared to our collections expectations.

The decrease in collections from purchased receivables in Europe was primarily
due to lower purchasing volumes in recent periods due to the COVID-19 pandemic
and the unfavorable impact from foreign currency translation, primarily by the
strengthening of the U.S. dollar against the British Pound.





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Table of Contents

Results of Operations

Results of operations, in dollars and as a percentage of total revenues, were as follows (in thousands, except percentages):

Three Months Ended March 31,


                                                                        2022                                    2021

Revenues


Revenue from receivable portfolios                      $      304,105               60.8  %       $ 338,018               81.1  %
Changes in recoveries                                          167,223               33.5  %          44,537               10.7  %
Total debt purchasing revenue                                  471,328               94.3  %         382,555               91.8  %
Servicing revenue                                               26,146                5.2  %          32,516                7.8  %
Other revenues                                                   2,208                0.5  %           1,766                0.4  %
Total revenues                                                 499,682              100.0  %         416,837              100.0  %

Operating expenses
Salaries and employee benefits                                  96,956               19.4  %          96,456               23.1  %
Cost of legal collections                                       55,717               11.2  %          67,142               16.1  %
General and administrative expenses                             33,534                6.7  %          32,148                7.7  %
Other operating expenses                                        27,027                5.4  %          28,441                6.8  %
Collection agency commissions                                    9,605                1.9  %          12,824                3.1  %
Depreciation and amortization                                   11,829                2.4  %          11,512                2.8  %

Total operating expenses                                       234,668               47.0  %         248,523               59.6  %
Income from operations                                         265,014               53.0  %         168,314               40.4  %
Other expense
Interest expense                                               (34,633)              (6.9) %         (46,526)             (11.2) %

Other income (expense)                                             392                0.1  %             (55)               0.0  %
Total other expense                                            (34,241)              (6.8) %         (46,581)             (11.2) %
Income before income taxes                                     230,773               46.2  %         121,733               29.2  %
Provision for income taxes                                     (55,024)             (11.0) %         (26,968)              (6.5) %
Net income                                                     175,749               35.2  %          94,765               22.7  %
Net income attributable to noncontrolling interest                   -                  -  %            (135)              (0.1) %

Net income attributable to Encore Capital Group, Inc. stockholders

$      175,749               35.2  %       $  94,630               22.6  %


Comparison of Results of Operations

Revenues



Our revenues primarily include debt purchasing revenue, which is revenue
recognized from engaging in debt purchasing and recovery activities. We apply
our charge-off policy and fully write-off the amortized costs (i.e., face value
net of noncredit discount) of the individual receivables we acquire immediately
after purchasing the portfolio. We then record a negative allowance that
represents the present value of all expected future recoveries for pools of
receivables that share similar risk characteristics using a discounted cash flow
approach, which is presented as "Investment in receivable portfolios, net" in
our consolidated statements of financial condition. The discount rate is an
effective interest rate (or "purchase EIR") established based on the purchase
price of the portfolio and the expected future cash flows at the time of
purchase.

Debt purchasing revenue includes two components:



(1)   Revenue from receivable portfolios, which is the accretion of the discount
on the negative allowance due to the passage of time (generally the portfolio
balance multiplied by the EIR), and

(2) Changes in recoveries, which includes



(a)   Recoveries above (below) forecast, which is the difference between (i)
actual cash collected/recovered during the current period and (ii) expected cash
recoveries for the current period, which generally represents over or under
performance for the period; and

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(b)   Changes in expected future recoveries, which is the present value change
of expected future recoveries, where such change generally results from (i)
collections "pulled forward from" or "pushed out to" future periods (i.e.
amounts either collected early or expected to be collected later) and (ii)
magnitude and timing changes to estimates of expected future collections (which
can be increases or decreases).

Certain pools already fully recovered their cost basis and became zero basis
portfolios ("ZBA") prior to our adoption of CECL. We did not establish a
negative allowance for these pools as we elected the Transition Resource Group
for Credit Losses' practical expedient to retain the integrity of these legacy
pools. Similar to how we treated ZBA collections prior to the adoption of CECL,
all subsequent collections to the ZBA pools are recognized as ZBA revenue, which
is included in revenue from receivable portfolios in our consolidated statements
of income.

Servicing revenue consists primarily of fee-based income earned on accounts collected on behalf of others, primarily credit originators. We earn fee-based income by providing debt servicing (such as early stage collections, BPO, contingent collections, trace services and litigation activities) to credit originators for non-performing loans in Europe.



Other revenues primarily include revenues recognized from the sale of real
estate assets that are acquired as a result of our investments in non-performing
secured residential mortgage portfolios and real estate assets in Europe and
LAAP.

The following table summarizes revenues for the periods presented (in thousands,
except percentages):

                                                                   Three Months Ended March 31,
                                                                                                         % Increase
                                               2022               2021             $ Change              (decrease)

Revenue recognized from portfolio basis $ 295,121 $ 324,254

      $ (29,133)                      (9.0) %
ZBA revenue                                    8,984             13,764             (4,780)                     (34.7) %
Revenue from receivable portfolios           304,105            338,018            (33,913)                     (10.0) %

Recoveries above forecast                     46,352             91,401            (45,049)                     (49.3) %
Changes in expected future recoveries        120,871            (46,864)           167,735                      357.9  %
Changes in recoveries                        167,223             44,537            122,686                      275.5  %
Debt purchasing revenue                      471,328            382,555             88,773                       23.2  %

Servicing revenue                             26,146             32,516             (6,370)                     (19.6) %
Other revenues                                 2,208              1,766                442                       25.0  %
Total revenues                             $ 499,682          $ 416,837          $  82,845                       19.9  %


Our operating results are impacted by foreign currency translation, which
represents the effect of translating operating results where the functional
currency is different than our U.S. dollar reporting currency. The strengthening
of the U.S. dollar relative to other foreign currencies has an unfavorable
impact on our international revenues, and the weakening of the U.S. dollar
relative to other foreign currencies has a favorable impact on our international
revenues. Our revenues were unfavorably impacted by foreign currency
translation, primarily by the strengthening of the U.S. dollar against the
British Pound by 2.8% during the three months ended March 31, 2022 compared to
the three months ended March 31, 2021.

The decreases in revenue recognized from portfolio basis during the three months
ended March 31, 2022 as compared to the three months ended March 31, 2021 were
primarily due to a lower portfolio basis (i.e., a lower investment in receivable
balance) driven by a lower volume of purchases and negative changes in expected
future recoveries in recent quarters.

As discussed above, ZBA revenue represents collections from our legacy ZBA pools. We expect our ZBA revenue to continue to decline as we collect on these legacy pools. We do not expect to have new ZBA pools in the future.



Recoveries above or below forecast represent over and under-performance in the
reporting period. Collections during the three months ended March 31, 2022
significantly outperformed the projected cash flows. We believe the collection
over-performance was a result of changes in consumer behavior and our
liquidation improvement initiatives.

When reassessing the forecasts of expected lifetime recoveries during the three
months ended March 31, 2022, management considered historical and current
collection performance, and believes that for certain static pools sustained
collections over-performance resulted in increased total expected recoveries. As
a result, we have updated our forecast, resulting in a net increase of total
estimated remaining collections which in turn, when discounted to present value,
resulted in a

                                       27
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positive change in expected future period recoveries of approximately $120.9
million during the three months ended March 31, 2022. During the three months
ended March 31, 2021, we recorded approximately $46.9 million in negative change
in expected future period recoveries.

The following tables summarize collections from purchased receivables, revenue
from receivable portfolios, end of period receivable balance and other related
supplemental data, by year of purchase (in thousands, except percentages):

                                                    Three Months Ended March 31, 2022                                    As of March 31, 2022
                                                                 Revenue from                                 Investment in
                                                                  Receivable            Changes in             Receivable
                                        Collections               Portfolios            Recoveries             Portfolios                Monthly EIR
United States:
ZBA                                 $      8,971               $       8,971          $          -          $            -                            -  %
2011                                       5,327                       3,901                 1,535                   1,628                         88.6  %
2012                                       5,407                       3,812                 2,121                   3,574                         42.0  %
2013                                      12,639                      12,072                   518                   9,902                         40.5  %
2014                                       7,064                       4,508                 1,077                  21,441                          6.7  %
2015                                       7,347                       4,180                (2,322)                 31,052                          3.9  %
2016                                      15,549                       7,987                 2,898                  61,928                          4.1  %
2017                                      26,169                      14,503                 9,174                  89,641                          5.5  %
2018                                      44,029                      19,070                33,676                 178,972                          3.9  %
2019                                      76,960                      33,420                62,112                 319,745                          3.8  %
2020                                      91,638                      38,893                61,930                 369,878                          3.7  %
2021                                      65,474                      44,241                  (929)                358,537                          3.9  %
2022                                       4,038                       3,682                 2,534                  96,431                          3.6  %
Subtotal                                 370,612                     199,240               174,324               1,542,729                          4.4  %
Europe:
ZBA                                           13                          13                     -                       -                            -  %
2013                                      19,465                      16,971                (1,938)                167,707                          3.2  %
2014                                      18,277                      13,861                (1,267)                147,268                          3.0  %
2015                                      11,770                       8,567                (1,350)                113,730                          2.4  %
2016(1)                                   10,800                       8,561                (1,473)                100,499                          2.8  %
2017                                      17,214                      11,379                (2,332)                193,534                          1.9  %
2018                                      17,478                      11,289                (1,308)                232,240                          1.6  %
2019                                      18,580                      10,721                   590                 185,357                          1.8  %
2020                                      13,224                       7,882                 2,600                 112,863                          2.3  %
2021                                      18,057                      13,195                (1,353)                228,117                          1.9  %
2022                                       2,968                       2,426                   730                  73,854                          1.9  %
Subtotal                                 147,846                     104,865                (7,101)              1,555,169                          2.2  %
Other geographies:(2)

All vintages                                 956                           -                     -                  39,488                            -  %
Subtotal                                     956                           -                     -                  39,488                            -  %
Total                               $    519,414               $     304,105          $    167,223          $    3,137,386                          3.3  %


_______________________

(1)Portfolio balance includes non-accrual pool groups. The EIR presented is only for pool groups that accrete portfolio revenue.

(2)All portfolios are on non-accrual basis. Annual pool groups for other geographies have been aggregated for disclosure purposes.


                                       28
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                                                  Three Months Ended March 31, 2021                                  As of March 31, 2021
                                                             Revenue from                                 Investment in
                                                              Receivable            Changes in             Receivable
                                      Collections             Portfolios            Recoveries             Portfolios                Monthly EIR
United States:
ZBA                                 $      12,501          $      12,501          $          -          $            -                            -  %
2011                                        6,187                  4,673                 1,484                   1,712                         88.6  %
2012                                        6,306                  5,011                   993                   3,735                         42.0  %
2013                                       13,600                 12,974                 1,351                  10,460                         40.5  %
2014                                        9,475                  6,671                  (726)                 30,417                          6.7  %
2015                                       12,994                  6,038                 2,617                  48,589                          3.9  %
2016                                       26,378                 11,181                 7,020                  89,806                          4.0  %
2017                                       43,518                 21,140                 9,601                 125,608                          5.3  %
2018                                       68,358                 29,587                10,694                 238,022                          3.8  %
2019                                      114,690                 51,761                 9,482                 415,502                          3.8  %
2020                                      113,142                 54,252                21,108                 457,785                          3.7  %
2021                                        8,424                  3,829                 4,061                  91,748                          4.3  %
Subtotal                                  435,573                219,618                67,685               1,513,384                          4.4  %
Europe:
ZBA                                            34                     34                     -                       -                            -  %
2013                                       24,748                 22,383               (13,588)                216,432                          3.2  %
2014                                       22,477                 17,590                (7,411)                185,531                          3.1  %
2015                                       14,996                 10,891                (5,407)                143,115                          2.4  %
2016(1)                                    13,996                 10,679                  (939)                125,215                          2.8  %
2017                                       23,146                 14,584                (2,160)                249,313                          1.8  %
2018                                       21,712                 14,296                (3,007)                294,406                          1.6  %
2019                                       23,979                 13,443                 1,438                 234,835                          1.8  %
2020                                       15,121                  8,703                 5,801                 124,989                          2.3  %
2021                                        2,392                  2,013                   864                  76,456                          1.9  %
Subtotal                                  162,601                114,616               (24,409)              1,650,292                          2.2  %
Other geographies(1), (2):

All vintages                                8,287                  3,784                 1,261                  62,002                          7.9  %
Subtotal                                    8,287                  3,784                 1,261                  62,002                          7.9  %
Total                               $     606,461          $     338,018          $     44,537          $    3,225,678                          3.4  %


______________________

(1)Portfolio balance includes non-accrual pool groups. The EIR presented is only for pool groups that accrete portfolio revenue.

(2)Annual pool groups for other geographies have been aggregated for disclosure purposes.



Servicing revenues during the three months ended March 31, 2022 decreased as
compared to servicing revenues during the three months ended March 31, 2021. The
decrease was primarily attributable to reduced service demand from BPO clients
and the unfavorable impact of foreign currency translation, which was primarily
the result of the strengthening of the U.S. dollar against the British Pound.

Other revenues increased during the three months ended March 31, 2022 as
compared to the three months ended March 31, 2021, primarily driven by the
increased sale of real estate assets, the increase was partially offset by the
unfavorable impact of foreign currency translation, which was primarily the
result of the strengthening of the U.S. dollar against the British Pound and
Euro.

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Table of Contents

Operating Expenses

The following table summarizes operating expenses for the periods presented (in thousands, except percentages):


                                                    Three Months Ended 

March 31,


                                          2022           2021         $ Change       % Change
Salaries and employee benefits         $  96,956      $  96,456      $     500          0.5  %
Cost of legal collections                 55,717         67,142        (11,425)       (17.0) %
General and administrative expenses       33,534         32,148          1,386          4.3  %
Other operating expenses                  27,027         28,441         (1,414)        (5.0) %
Collection agency commissions              9,605         12,824         (3,219)       (25.1) %
Depreciation and amortization             11,829         11,512            317          2.8  %
Total operating expenses               $ 234,668      $ 248,523      $ (13,855)        (5.6) %


Our operating results are impacted by foreign currency translation, which
represents the effect of translating operating results where the functional
currency is different than our U.S. dollar reporting currency. The strengthening
of the U.S. dollar relative to other foreign currencies has a favorable impact
on our international operating expenses, and the weakening of the U.S. dollar
relative to other foreign currencies has an unfavorable impact on our
international operating expenses. Our operating expenses were favorably impacted
by foreign currency translation, primarily by the strengthening of the U.S.
dollar against the British Pound by approximately 2.8% for the three months
ended March 31, 2022 as compared to the three months ended March 31, 2021.

Operating expenses are explained in more detail as follows:

Salaries and Employee Benefits



Salaries and employee benefits increased slightly during the three months ended
March 31, 2022 as compared to the three months ended March 31, 2021. The
increase was primarily due to the increase of stock-based compensation expense
attributable to increased stock price in recent periods. The increase was
partially offset by the favorable impact of foreign currency translation,
primarily by the strengthening of the U.S. dollar against the British Pound.

Cost of Legal Collections



Cost of legal collections primarily includes contingent fees paid to our
external network of attorneys and the cost of litigation. We pursue legal
collections using a network of attorneys that specialize in collection matters
and through our internal legal channel. Under the agreements with our contracted
attorneys, we advance certain out-of-pocket court costs. Cost of legal
collections does not include internal legal channel employee costs, which are
included in salaries and employee benefits in our consolidated statements of
income.

The following table summarizes our cost of legal collections during the periods presented (in thousands, except percentages):


                                                 Three Months Ended March 31,
                                        2022           2021        $ Change       % Change
Court costs                         $   30,836      $ 41,682      $ (10,846)       (26.0) %
Legal collection fees                   24,881        25,460          

(579) (2.3) % Total cost of legal collections $ 55,717 $ 67,142 $ (11,425) (17.0) %




Cost of legal collections decreased driven by decreased legal channel
collections as compared to the same period in the prior year. The decrease was a
result of decreased court costs due to fewer placements in the legal collection
channel in the three months ended March 31, 2022.

General and Administrative Expenses



The increase in general and administrative expense during the three months ended
March 31, 2022 compared to the three months ended March 31, 2021 was primarily
due to increased general and administrative expense associated with our return
to the office initiatives. The increase was partially offset by the favorable
impact of foreign currency translation, primarily by the strengthening of the
U.S. dollar against the British Pound.

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Other Operating Expenses



Other operating expenses decreased during the three months ended March 31, 2022
as compared to the three months ended March 31, 2021, primarily due to reduced
expenditures for temporary services and direct collection expenses and the
favorable impact of foreign currency translation, primarily by the strengthening
of the U.S. dollar against the British Pound.

Collection Agency Commissions



Collection agency commissions are commissions paid to third-party collection
agencies. Collections through the collections agencies channel are predominately
in Europe and vary from period to period depending on, among other things, the
number of accounts placed with an agency versus accounts collected internally.
Commission rates vary depending on, among other things, the amount of time that
has passed since the charge-off of the accounts placed with an agency, the asset
class, and the geographic location of the receivables. Generally, freshly
charged-off accounts have a lower commission rate than accounts that have been
charged off for a longer period of time, and commission rates for purchased
bankruptcy portfolios are lower than the commission rates for charged-off credit
card accounts.

Depreciation and Amortization

The increase in depreciation and amortization expense during the three months
ended March 31, 2022 as compared to the three months ended March 31, 2021 was
primarily related to the increase in computer software equipment offset by the
favorable impact of foreign currency translation, primarily by the strengthening
of the U.S. dollar against the British Pound.

Interest Expense



The following tables summarize our interest expense (in thousands, except
percentages):
                                                   Three Months Ended March 31,
                                          2022           2021        $ Change       % Change
Stated interest on debt obligations   $   30,437      $ 41,776      $ (11,339)       (27.1) %
Amortization of debt issuance costs        3,851         4,397           (546)       (12.4) %
Amortization of debt discount                345           353             (8)        (2.3) %
Total interest expense                $   34,633      $ 46,526      $ (11,893)       (25.6) %

The decrease in interest expense during the three months ended March 31, 2022 compared to the three months ended March 31, 2021 was primarily due to the following reasons:

•Lower average debt balances;

•Decreased interest rates as a result of various refinancing transactions in recent periods;

•The favorable impact of foreign currency translation, primarily by the strengthening of the U.S. dollar against the British Pound and Euro.

Other Income (Expense)



Other income or expense consists primarily of foreign currency exchange gains or
losses, interest income, and gains or losses recognized on certain transactions
outside of our normal course of business. Other income was $0.4 million and
other expense was $0.1 million during the three months ended March 31, 2022 and
2021, respectively.

Provision for Income Taxes

Provision for income taxes and effective tax rate are as follows for the periods
presented ($ in thousands):
                                 Three Months Ended
                                     March 31,
                                2022           2021
Provision for income taxes   $ 55,024       $ 26,968
Effective tax rate               23.8  %        22.2  %


For the three months ended March 31, 2022 and March 31, 2021, the difference
between our effective tax rate and the federal statutory rate was primarily due
to the proportion of income earned in higher tax rate jurisdictions compared to
lower tax rate jurisdictions.

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Non-GAAP Disclosure



In addition to the financial information prepared in conformity with Generally
Accepted Accounting Principles ("GAAP"), we provide historical non-GAAP
financial information. Management believes that the presentation of such
non-GAAP financial information is meaningful and useful in understanding the
activities and business metrics of our operations. Management believes that
these non-GAAP financial measures reflect an additional way of viewing aspects
of our business that, when viewed with our GAAP results, provide a more complete
understanding of factors and trends affecting our business.

Management believes that the presentation of these measures provides investors
with greater transparency and facilitates comparison of operating results across
a broad spectrum of companies with varying capital structures, compensation
strategies, derivative instruments, and amortization methods, which provide a
more complete understanding of our financial performance, competitive position,
and prospects for the future. Readers should consider the information in
addition to, but not instead of, our financial statements prepared in accordance
with GAAP. This non-GAAP financial information may be determined or calculated
differently by other companies, limiting the usefulness of these measures for
comparative purposes.

Adjusted EBITDA. Management utilizes adjusted EBITDA (defined as net income
before interest income and expense, taxes, depreciation and amortization,
stock-based compensation expenses, acquisition, integration and restructuring
related expenses, and other charges or gains that are not indicative of ongoing
operations), in the evaluation of our operating performance. Adjusted EBITDA for
the periods presented is as follows (in thousands):
                                                                              Three Months Ended
                                                                                   March 31,
                                                                           2022                2021
GAAP net income, as reported                                           $  175,749          $   94,765
Adjustments:
Interest expense                                                           34,633              46,526
Interest income                                                              (437)               (474)
Provision for income taxes                                                 55,024              26,968
Depreciation and amortization                                              11,829              11,512

Stock-based compensation expense                                            3,921               3,405
Acquisition, integration and restructuring related expenses(1)                679                   -

Adjusted EBITDA                                                        $  281,398          $  182,702
Collections applied to principal balance(2)                            $   53,567          $  229,510


________________________

(1)Amount represents acquisition, integration and restructuring related
expenses. We adjust for this amount because we believe these expenses are not
indicative of ongoing operations; therefore, adjusting for these expenses
enhances comparability to prior periods, anticipated future periods, and our
competitors' results.

(2)Collections applied to principal balance is calculated in the table below:
                                                                       Three Months Ended
                                                                            March 31,
                                                                    2022                2021

Collections applied to investment in receivable portfolios, net $ 215,309

        $  268,443
Less: Changes in recoveries                                       (167,223)            (44,537)
REO proceeds applied to basis                                        5,481               5,604
Collections applied to principal balance                        $   53,567

$ 229,510


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Supplemental Performance Data

The tables included in this supplemental performance data section include detail for purchases, collections and ERC by year of purchase.



Our collection expectations are based on account characteristics and economic
variables. Additional adjustments are made to account for qualitative factors
that may affect the payment behavior of our consumers and servicing related
adjustments to ensure our collection expectations are aligned with our
operations. We continue to refine our process of forecasting collections both
domestically and internationally with a focus on operational enhancements. Our
collection expectations vary between types of portfolio and geographic location.
For example, in the U.K., due to the higher concentration of payment plans, as
compared to the U.S. and other locations in Europe, we expect to receive streams
of collections over longer periods of time. As a result, past performance of
pools in certain geographic locations or of certain types of portfolio are not
necessarily a suitable indicator of future results in other locations or for
other types of portfolio.

The supplemental performance data presented in this section is impacted by
foreign currency translation, which represents the effect of translating
financial results where the functional currency of our foreign subsidiary is
different than our U.S. dollar reporting currency. For example, the
strengthening of the U.S. dollar relative to other foreign currencies has an
unfavorable reporting impact on our international purchases, collections, and
ERC, and the weakening of the U.S. dollar relative to other foreign currencies
has a favorable impact on our international purchases, collections, and ERC.

We utilize proprietary forecasting models to continuously evaluate the economic life of each pool.


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Cumulative Collections from Purchased Receivables to Purchase Price Multiple



The following table summarizes our receivable purchases, related gross
collections, and cumulative collections money multiples (in thousands, except
multiples):
Year of                   Purchase                                                                                                                         Cumulative Collections through March 31, 2022
Purchase                  Price(1)               <2013                 2013                 2014                 2015                 2016                 2017                 2018                 2019                 2020                 2021                2022              Total(2)              CCMM(3)
United States:
<2013                  $  2,692,553          $ 4,931,172          $   904,731          $   650,989          $   470,442          $   320,000          $   229,963          $   170,377          $   136,627          $   104,898          $    92,172          $  19,685          $  8,031,056                3.0
2013                        551,865                    -              230,051              397,646              298,068              203,386              147,503              107,399               84,665               64,436               59,859             12,659             1,605,672                2.9
2014                        517,650                    -                    -              144,178              307,814              216,357              142,147               94,929               69,059               47,628               34,896              7,064             1,064,072                2.1
2015                        499,059                    -                    -                    -              105,610              231,102              186,391              125,673               85,042               64,133               42,774              7,347               848,072                1.7
2016                        553,138                    -                    -                    -                    -              110,875              283,035              234,690              159,279              116,452               87,717             15,549             1,007,597                1.8
2017                        528,009                    -                    -                    -                    -                    -              111,902              315,853              255,048              193,328              144,243             26,169             1,046,543                2.0
2018                        630,293                    -                    -                    -                    -                    -                    -              175,042              351,696              308,302              228,919             44,029             1,107,988                1.8
2019                        676,470                    -                    -                    -                    -                    -                    -                    -              174,693              416,315              400,250             76,960             1,068,218                1.6
2020                        538,824                    -                    -                    -                    -                    -                    -                    -                    -              213,450              430,514             91,638               735,602                1.4
2021                        406,033                    -                    -                    -                    -                    -                    -                    -                    -                    -              120,354             65,474               185,828                0.5
2022                         94,251                    -                    -                    -                    -                    -                    -                    -                    -                    -                    -              4,038                 4,038                  -
Subtotal                  7,688,145            4,931,172            1,134,782            1,192,813            1,181,934            1,081,720            1,100,941            1,223,963            1,316,109            1,528,942            1,641,698            370,612            16,704,686                2.2
Europe:
2013                        619,079                    -              134,259              249,307              212,129              165,610              146,993              132,663              113,228               93,203               93,907             19,465             1,360,764                2.2
2014                        623,129                    -                    -              135,549              198,127              156,665              137,806              129,033              105,337               84,255               84,169             18,277             1,049,218                1.7
2015                        419,941                    -                    -                    -               65,870              127,084              103,823               88,065               72,277               55,261               57,817             11,778               581,975                1.4
2016                        258,218                    -                    -                    -                    -               44,641               97,587               83,107               63,198               51,609               51,017             10,805               401,964                1.6
2017                        461,571                    -                    -                    -                    -                    -               68,111              152,926              118,794               87,549               86,107             17,214               530,701                1.1
2018                        433,302                    -                    -                    -                    -                    -                    -               49,383              118,266               78,846               80,629             17,478               344,602                0.8
2019                        273,354                    -                    -                    -                    -                    -                    -                    -               44,118               80,502               88,448             18,580               231,648                0.8
2020                        116,899                    -                    -                    -                    -                    -                    -                    -                    -               22,721               59,803             13,224                95,748                0.8
2021                        255,788                    -                    -                    -                    -                    -                    -                    -                    -                    -               43,082             18,057                61,139                0.2
2022                         75,196                    -                    -                    -                    -                    -                    -                    -                    -                    -                    -              2,968                 2,968                  -
Subtotal                  3,536,477                    -              134,259              384,856              476,126              494,000              554,320              635,177              635,218              553,946              644,979            147,846             4,660,727                1.3

Other geographies(4):



All vintages                340,283                    -               10,465               29,828               42,665              109,884              112,383              108,480               75,601               28,960               20,682                956               539,904                1.6
Subtotal                    340,283                    -               10,465               29,828               42,665              109,884              112,383              108,480               75,601               28,960               20,682                956               539,904                1.6
Total                  $ 11,564,905          $ 4,931,172          $ 1,279,506          $ 1,607,497          $ 1,700,725          $ 1,685,604          $ 1,767,644          $ 1,967,620          $ 2,026,928          $ 2,111,848          $ 2,307,359          $ 519,414          $ 21,905,317                1.9


________________________

(1)Adjusted for Put-Backs and Recalls. Put-Backs ("Put-Backs") and recalls ("Recalls") represent ineligible accounts that are returned by us or recalled by the seller pursuant to specific guidelines as set forth in the respective purchase agreement.

(2)Cumulative collections from inception through March 31, 2022, excluding collections on behalf of others.

(3)Cumulative Collections Money Multiple ("CCMM") through March 31, 2022 refers to cumulative collections as a multiple of purchase price.

(4)Annual pool groups for other geographies have been aggregated for disclosure purposes.


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Total Estimated Collections from Purchased Receivables to Purchase Price Multiple

The following table summarizes our purchases, resulting historical gross collections, and estimated remaining gross collections from purchased receivables (in thousands, except multiples):



                                                                                 Estimated                                          Total Estimated Gross
                                                         Historical              Remaining              Total Estimated                 Collections to
                           Purchase Price(1)           Collections(2)           Collections            Gross Collections                Purchase Price
United States:
<2012                    $        2,143,750          $     6,725,007          $     123,509          $        6,848,516                          3.2
2012                                548,803                1,306,049                 51,630                   1,357,679                          2.5
2013(3)                             551,865                1,605,672                147,585                   1,753,257                          3.2
2014(3)                             517,650                1,064,072                 69,436                   1,133,508                          2.2
2015                                499,059                  848,072                 69,660                     917,732                          1.8
2016                                553,138                1,007,597                141,922                   1,149,519                          2.1
2017                                528,009                1,046,543                244,975                   1,291,518                          2.4
2018                                630,293                1,107,988                378,888                   1,486,876                          2.4
2019                                676,470                1,068,218                684,890                   1,753,108                          2.6
2020                                538,824                  735,602                764,395                   1,499,997                          2.8
2021                                406,033                  185,828                806,212                     992,040                          2.4
2022                                 94,251                    4,038                212,656                     216,694                          2.3
Subtotal                          7,688,145               16,704,686              3,695,758                  20,400,444                          2.7
Europe:
2013(3)                             619,079                1,360,764                654,201                   2,014,965                          3.3
2014(3)                             623,129                1,049,218                498,160                   1,547,378                          2.5
2015(3)                             419,941                  581,975                317,684                     899,659                          2.1
2016                                258,218                  401,964                261,850                     663,814                          2.6
2017                                461,571                  530,701                427,751                     958,452                          2.1
2018                                433,302                  344,602                480,764                     825,366                          1.9
2019                                273,354                  231,648                396,755                     628,403                          2.3
2020                                116,899                   95,748                257,338                     353,086                          3.0
2021                                255,788                   61,139                498,383                     559,522                          2.2
2022                                 75,196                    2,968                165,134                     168,102                          2.2
Subtotal                          3,536,477                4,660,727              3,958,020                   8,618,747                          2.4
Other geographies(4):

All vintages                        340,283                  539,904                 59,058                     598,962                          1.8
Subtotal                            340,283                  539,904                 59,058                     598,962                          1.8
Total                    $       11,564,905          $    21,905,317          $   7,712,836          $       29,618,153                          2.6


________________________

(1)Purchase price refers to the cash paid to a seller to acquire a portfolio
less Put-backs, Recalls, and other adjustments. Put-Backs and Recalls represent
ineligible accounts that are returned by us or recalled by the seller pursuant
to specific guidelines as set forth in the respective purchase agreement.

(2)Cumulative collections from inception through March 31, 2022, excluding collections on behalf of others.

(3)Includes portfolios acquired in connection with certain business combinations.

(4)Annual pool groups for other geographies have been aggregated for disclosure purposes.




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Estimated Remaining Gross Collections by Year of Purchase

The following table summarizes our estimated remaining gross collections from purchased receivable portfolios and estimated future cash flows from real estate-owned assets (in thousands):



                                                                                                 Estimated Remaining Gross Collections by Year of 

Purchase(1)


                         2022(3)                2023                 2024                2025               2026               2027               2028               2029               2030              >2030             

Total(2)

United States:
<2012                 $    31,723          $    30,671          $    21,215

$ 14,551 $ 9,940 $ 6,712 $ 4,378

$ 2,593 $ 1,350 $ 376 $ 123,509 2012

                       12,826               12,114                8,420              5,896              4,129              2,892              2,026              1,420                996                911               

51,630


2013(4)                    35,087               33,671               23,852             16,910             11,989              8,501              6,028              4,275              3,031              4,241              

147,585


2014(4)                    16,638               16,238               11,060              7,777              5,486              3,871              2,733              1,930              1,364              2,339               

69,436


2015                       17,719               16,566               11,061              7,420              5,136              3,618              2,553              1,805              1,279              2,503               

69,660


2016                       36,329               34,343               22,687             15,188             10,198              7,064              4,960              3,498              2,472              5,183              

141,922


2017                       63,375               57,200               38,205             26,120             18,269             12,619              8,866              6,253              4,422              9,646              

244,975


2018                      104,964               96,621               61,103             40,074             26,403             17,345             11,151              7,470              4,912              8,845              

378,888


2019                      179,250              168,884              113,726             74,974             49,813             33,293             22,158             14,578              9,842             18,372             

684,890


2020                      208,631              190,306              125,886             83,418             54,035             35,432             23,337             15,309              9,957             18,084             

764,395


2021                      182,155              222,681              132,106             84,128             57,792             39,111             27,257             19,251             13,677             28,054             

806,212


2022                       43,110               56,315               39,591             23,528             15,599             10,872              7,292              5,133              3,636              7,580              

212,656


Subtotal                  931,807              935,610              608,912            399,984            268,789            181,330            122,739             83,515             56,938            106,134           

3,695,758

Europe:


2013(4)                    58,236               71,942               65,964             60,047             54,824             49,551             44,756             40,977             36,995            170,909             

654,201


2014(4)                    49,982               59,866               54,007             48,242             42,222             36,860             33,013             29,447             26,756            117,765             

498,160


2015(4)                    33,144               40,219               34,821             30,733             27,937             23,633             20,949             18,459             16,583             71,206             

317,684


2016                       35,097               40,302               33,216             28,792             24,116             19,437             16,060             13,364             11,347             40,119             

261,850


2017                       53,157               62,020               51,838             43,549             37,006             31,913             26,774             23,008             19,778             78,708             

427,751


2018                       51,868               65,511               58,328             49,847             43,528             36,971             31,843             27,218             23,011             92,639             

480,764


2019                       51,534               59,249               50,739             42,567             35,352             28,405             23,681             20,100             17,089             68,039             

396,755


2020                       35,279               41,915               35,077             30,279             25,118             18,300             13,940             11,730              9,120             36,580             

257,338


2021                       59,446               75,643               63,230             53,244             45,527             38,715             33,290             28,132             22,917             78,239             

498,383


2022                       16,588               23,117               20,479             17,401             15,288             13,915             12,639             11,199              8,973             25,535             

165,134


Subtotal                  444,331              539,784              467,699            404,701            350,918            297,700            256,945            223,634            192,569            779,739            3,958,020
Other geographies(5):

All vintages                7,370                9,227                8,218              6,908              4,386              2,505              2,278              2,278              2,278             13,610               59,058
Subtotal                    7,370                9,227                8,218              6,908              4,386              2,505              2,278              2,278              2,278             13,610               59,058
Portfolio ERC           1,383,508            1,484,621            1,084,829            811,593            624,093            481,535            381,962            309,427            251,785            899,483            7,712,836
REO ERC(6)                 12,019               31,774               27,610             10,590              1,644              1,014              1,753                685                 14                  1               87,104
Total ERC             $ 1,395,527          $ 1,516,395          $ 1,112,439          $ 822,183          $ 625,737          $ 482,549          $ 383,715          $ 310,112          $ 251,799          $ 899,484          $ 7,799,940


________________________

(1)As of March 31, 2022, ERC for Zero Basis Portfolios include approximately
$75.1 million for purchased consumer and bankruptcy receivables in the United
States. ERC for Zero Basis Portfolios in Europe and other geographies was
immaterial. ERC also includes approximately $59.1 million from cost recovery
portfolios, primarily in other geographies.

(2)Represents the expected remaining gross cash collections over a 180-month period. As of March 31, 2022, ERC for 84-month and 120-month periods were:


                       84-Month ERC      120-Month ERC
  United States       $  3,473,130      $    3,635,692
  Europe                 2,822,065           3,386,164
  Other geographies         41,461              48,294
Portfolio ERC            6,336,656           7,070,150
REO ERC                     86,731              87,103
Total ERC             $  6,423,387      $    7,157,253

(3)Amount for 2022 consists of nine months data from April 1, 2022 to December 31, 2022.

(4)Includes portfolios acquired in connection with certain business combinations.


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(5)Annual pool groups for other geographies have been aggregated for disclosure purposes.

(6)Real estate-owned assets ERC includes approximately $85.7 million and $1.4 million of estimated future cash flows for Europe and Other Geographies, respectively.

Estimated Future Collections Applied to Investment in Receivable Portfolios

As of March 31, 2022, we had $3.1 billion in investment in receivable portfolios. The estimated future collections applied to the investment in receivable portfolios net balance is as follows (in thousands): Years Ending December 31,

                              United States             Europe             Other Geographies             Total

2022(1)                                              $      373,755          $   155,173          $            7,343          $   536,271
2023                                                        406,265              193,119                       8,324              607,708
2024                                                        259,442              168,849                       6,037              434,328
2025                                                        165,657              146,881                       4,941              317,479
2026                                                        109,995              129,444                       2,903              242,342
2027                                                         73,255              107,414                       1,652              182,321
2028                                                         48,999               92,712                       1,504              143,215
2029                                                         33,288               82,210                       1,504              117,002
2030                                                         22,861               71,052                       1,504               95,417
2031                                                         15,842               65,390                       1,504               82,736
2032                                                         11,068               60,915                       1,504               73,487
2033                                                          7,982               59,723                         768               68,473
2034                                                          5,761               61,821                           -               67,582
2035                                                          4,444               66,017                           -               70,461
2036                                                          3,248               74,299                           -               77,547
2037                                                            867               20,150                           -               21,017
Total                                                $    1,542,729          $ 1,555,169          $           39,488          $ 3,137,386


________________________

(1)Amount for 2022 consists of nine months data from April 1, 2022 to December 31, 2022.




Cash Efficiency Margin

Cash efficiency margin facilitates a comparison of cash receipts to operating expenses and enhances visibility into operating expense management. The following table summarizes our cash efficiency margin calculation for the periods indicated (in thousands, except for percentages):



                                                                Last Twelve Months Ended March 31,
                                                        2022                     2021                 Change
Collections                                     $       2,220,312           $ 2,191,030                       1.3%
Servicing revenue                               $         114,408           $   118,954                     (3.8)%
Cash receipts (A)                               $       2,334,720           $ 2,309,984                       1.1%
Operating expenses (B)                          $         967,372           $   974,482                     (0.7)%
LTM Cash Efficiency Margin (A-B)/A                           58.6   %              57.8  %                 +80 bps


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Purchases by Quarter

The following table summarizes the receivable portfolios we purchased by quarter, and the respective purchase prices and fair value (in thousands):


               # of                          Purchase
Quarter      Accounts       Face Value         Price
Q1 2020        943         $ 1,703,022      $ 214,113
Q2 2020        754           1,305,875        147,939
Q3 2020        735           1,782,733        170,131
Q4 2020        558           1,036,332        127,689
Q1 2021        749           1,328,865        170,178
Q2 2021        612           1,151,623        142,728
Q3 2021        767           1,403,794        168,188
Q4 2021        861           1,888,198        183,435
Q1 2022        652           1,176,749        169,505

Liquidity and Capital Resources

Liquidity



The following table summarizes our cash flow activities for the periods
presented (in thousands):
                                                    Three Months Ended March 31,
                                                        2022                    2021
                                                            (Unaudited)
Net cash provided by operating activities   $        54,530                  $  69,119
Net cash provided by investing activities            37,090                 

95,267


Net cash used in financing activities              (118,016)                  (160,110)


Operating Cash Flows

Cash flows from operating activities represent the cash receipts and disbursements related to all of our activities other than investing and financing activities.



Net cash provided by operating activities was $54.5 million and $69.1 million
during the three months ended March 31, 2022 and 2021, respectively. Operating
cash flows are derived by adjusting net income for non-cash operating items such
as depreciation and amortization, changes in recoveries, stock-based
compensation charges, and changes in operating assets and liabilities which
reflect timing differences between the receipt and payment of cash associated
with transactions and when they are recognized in results of operations.

Investing Cash Flows



Cash flows relating to investing activities is primarily affected by receivable
portfolio purchases offset by collection proceeds applied to the investment in
receivable portfolios.

Net cash provided by investing activities was $37.1 million and $95.3 million
during the three months ended March 31, 2022 and 2021, respectively. Receivable
portfolio purchases, net of put-backs, were $166.3 million and $167.0 million
during the three months ended March 31, 2022 and 2021, respectively. Collection
proceeds applied to the investment in receivable portfolios, were $215.3 million
and $268.4 million during the three months ended March 31, 2022 and 2021,
respectively.

Financing Cash Flows

Financing cash flows are generally affected by borrowings under our credit facilities and proceeds from various debt offerings, offset by repayments of amounts outstanding under our credit facilities and repayments of various notes.


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Net cash used in financing activities was $118.0 million and $160.1 million
during the three months ended March 31, 2022 and 2021, respectively. Borrowings
under our credit facilities were $328.3 million and $273.3 million during the
three months ended March 31, 2022 and 2021, respectively. Repayments of amounts
outstanding under our credit facilities were $180.6 million and $235.4 million
during the three months ended March 31, 2022 and 2021, respectively. We paid
$221.2 million and $161.0 million to settle our convertible senior notes using
cash on hand and drawings under our Global Senior Facility during the three
months ended March 31, 2022 and 2021, respectively.

Capital Resources



Historically, we have met our cash requirements by utilizing our cash flows from
operations, cash collections from our investment in receivable portfolios, bank
borrowings, debt offerings, and equity offerings. Depending on the capital
markets, we consider additional financings to fund our operations and
acquisitions. Our primary capital resources are cash collections from our
investment in receivable portfolios and bank borrowings. From time to time, we
may repurchase outstanding debt or equity and/or restructure or refinance debt
obligations. Our primary cash requirements have included the purchase of
receivable portfolios, entity acquisitions, operating expenses, the payment of
interest and principal on borrowings, and the payment of income taxes.

We are in material compliance with all covenants under our financing arrangements. See "Note 7: Borrowings" in the notes to our consolidated financial statements for a further discussion of our debt. Available capacity under our Global Senior Facility, after taking into account applicable debt covenants, was $559.9 million as of March 31, 2022.



Our Board of Directors has approved a $300.0 million share repurchase program.
Repurchases under this program are expected to be made from cash on hand and/or
a drawing from our Global Senior Facility and may be made from time to time,
subject to market conditions and other factors, in the open market, through
private transactions, block transactions, or other methods as determined by our
management and Board of Directors, and in accordance with market conditions,
other corporate considerations, and applicable regulatory requirements. The
program does not obligate us to acquire any particular amount of common stock,
and it may be modified or suspended at our discretion. During the three months
ended March 31, 2022, we repurchased 399,522 shares of our common stock for
approximately $25.6 million. Our practice is to retire the shares repurchased.

Our cash and cash equivalents as of March 31, 2022 consisted of $17.9 million
held by U.S.-based entities and $142.3 million held by foreign entities. Most of
our cash and cash equivalents held by foreign entities is indefinitely
reinvested and may be subject to material tax effects if repatriated. However,
we believe that our sources of cash and liquidity are sufficient to meet our
business needs in the United States and do not expect that we will need to
repatriate the funds.

Included in cash and cash equivalents is cash that was collected on behalf of, and remains payable to, third-party clients. The balance of cash held for clients was $26.2 million as of March 31, 2022.



Cash from operations could also be affected by various risks and uncertainties,
including, but not limited to, timing of cash collections from our consumers,
and other risks detailed in our Risk Factors. However, we believe that we have
sufficient liquidity to fund our operations for at least the next twelve months,
given our expectation of continued positive cash flows from operations, cash
collections from our investment in receivable portfolios, our cash and cash
equivalents, our access to capital markets, and availability under our credit
facilities. Our future cash needs will depend on our acquisitions of portfolios
and businesses.

Critical Accounting Policies and Estimates



Our consolidated financial statements are prepared in accordance with U.S. GAAP.
The preparation of these consolidated financial statements requires us to make
estimates and assumptions that affect the reported amounts of assets,
liabilities, revenue, costs and expenses, and related disclosures. On an ongoing
basis, we evaluate our estimates and assumptions based on historical experience
and on various other assumptions that we believe are reasonable under the
circumstances. Our actual results could differ from these estimates under
different assumptions or conditions. Refer to "Critical Accounting Policies and
Estimates" contained in Part II, Item 7 of our Annual Report on Form 10-K for
the year ended December 31, 2021 for a complete discussion of our critical
accounting policies and estimates. There have been no material changes to our
critical accounting policies and estimates since our Annual Report on Form 10-K
for the year ended December 31, 2021.

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