Eurazeo, through its Growth team, announces its investment in Cognigy, a global leader in AI-driven customer services, for €50 million.

This is the second investment in Germany for the Eurazeo Growth Fund IV (EGF IV).

' Based in Düsseldorf and San Francisco, Cognigy, is revolutionizing the customer services sector, by integrating some of the most cutting-edge AI modalities on the market ' says the group.

Cognigy is already well established in Europe and is actively developing in the USA.

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