Preliminary Statements

Forward Looking Statements

This document contains certain forward-looking statements. These statements are based on the company's current expectations as to the outcome and timing of future events. All statements, other than statements of historical facts, that address activities or results that the company plans, expects, believes, projects, estimates or anticipates will, should or may occur in the future are forward-looking statements. Actual results for future periods may differ materially from those expressed or implied by these forward-looking statements due to a number of uncertainties and other factors, including operating risks, liquidity risks, legislative or regulatory developments, market factors and current or future litigation. For a discussion of these and other factors affecting the company's business and prospects, see the company's annual, quarterly and other reports filed with the Securities and Exchange Commission. The company undertakes no obligation to update or revise forward-looking statements to reflect changed assumptions, the occurrence of unanticipated events or changes to future operating results over time.

Other Available Information

This information should be read in conjunction with, and not in lieu of, the company's annual, quarterly and other reports filed with the Securities and Exchange Commission. Those reports contain important information about the company's business and performance, including financial statements prepared in accordance with U.S. generally accepted accounting principles (GAAP), as well as a description of the important risk factors that may materially and adversely affect our business, financial condition or results of operations.

Adjusted Information

Unless otherwise specified, all amounts in this presentation reflect certain non-GAAP adjustments for various discrete items and constant currency. For a discussion of the comparable GAAP amounts, see "EZCORP GAAP Results" and "GAAP to Non-GAAP Reconciliation" in the Appendix.

Market Comparisons

All market comparisons are based on available information from similar publicly traded companies.

Defined Terms

See Appendix for definition of terms and acronyms used in this presentation.

I. The Path Forward To Strengthen And Grow The Core

  • II. Cost Reduction and Simplification

  • III. Strengthen the Core

  • IV. Innovate and Grow

  • V. Financial Results

  • VI. Q&A

3

1 Cost Reduction and Simplification

Continuous Process

  • • We continue to execute on the strategic initiatives implemented in Q4FY20 and have increased the targeted annual cost savings from $12M+ to $13M+, mostly related to G&A expenses

  • In Q1FY21, while increasing PLO on a sequential basis by $15.2M (11%) and increasing merchandise sales gross profit by 2% Y/Y, we achieved incremental store expense savings through improving productivity

  • • We anticipate adding back expenses in a cost effective manner as transactional demand increases

  • • Focusing on career paths, development programs, succession planning throughout the field organization

    • • Leveraging POS2 to automate product pricing, increasing transaction speed and improving price accuracy

  • • Driving effective conversations with team members and customers to build long-term relationships

  • • Test and Learn strategy to optimize lending values, digital marketing programs, and new products/services

    • • Developing a passion for pawnbroking by focusing on our customers' needs

  • • Reduced labor costs in US and LatAm in Q1 in line with lower transactional volume

  • • US hourly team member annualized turnover decreased 24% in Q1 compared to Q4 of FY20

    • • Continued digitization of pawn customer interactions through Lana

  • • Google Reviews used as a tool to improve customer service and drive team member engagement

    • • Enhancing BI and customer analytics for improved performance measurement

  • • Encouraging teams to have fun with contests and incentives

People, Pawn & Passion

Technology, Process Efficiency

  • • Online extensions through lana.com doubled in transaction count and tripled in the amount ofPSC collected when compared to Q4FY20

  • • Layaway payments now available in select stores, with all US stores participating by the end of Q2FY21

  • • Reduced administrative cost $1.0M YoY

  • • Continued development of online account management to save customers time

  • • Over 10,000 Google reviews in Q1, with an average rating of 4.7 stars. 95% of reviews were 4 stars or higher

  • • Store focus on creating enduring customer relationships

  • • Enhancing central customer support capability

  • • Developing complete digital marketing strategy, beginning with SEO and social media marketing

  • • Deploying traffic count technology to US stores to enhance campaign measurement

  • • Rapid prototyping with a disciplined test and learn approach to control marketing spend and drive maximum ROI

  • • Opened 2 new stores in LatAm in Q1FY21 and see opportunity for further expansion through both acquisitions and de novo openings

  • • Continuous discipline in market scanning for store acquisition opportunities in core markets

Financial Results - Consolidated

  • • PLO balance of $133.7M down 33%

    Y/Y largely related to the impact of stimulus payments depressing pawn loan demand and headwinds from COVID-19

  • • Merchandise sales up 1% Y/Y for the quarter, but up 11% for the year

    ◦ F4Q20 flat same store sales

    ◦ Merchandise sales gross profit down 7% due to lower margins related to ongoing efforts to reduce aged inventory in LatAm and increased inventory reserves

  • • Total inventory decreased $81.8M reflecting a 39% increase in inventory turns to 2.8x

  • • Merchandise sales gross margins declined by 290 bps Y/Y, coming from a decline in LatAm margins, partially offset by improvements in the US from reduced aged and higher velocity

  • • EBITDA down 38% for quarter, with biggest impact coming from lower PSC due to reduced PLO

All figures adjusted for discrete items and constant currency. See Appendix for reconciliations.

GAAP to Non-GAAP Reconciliation

In addition to the financial information prepared in conformity with generally accepted accounting principles in the United States of America ("GAAP"), we provide certain other financial information that is adjusted to exclude the impact of restructuring and restatement charges and other discrete items and to reflect the results of our Latin America Pawn operations on a constant currency basis. We believe that presentation of the non-GAAP financial information is meaningful and useful in evaluating and comparing our operating results across accounting periods and understanding the operating and financial performance of our business. We believe that the non-GAAP financial information reflects an additional way of viewing aspects of our business that, when viewed with our GAAP results, provides a more complete understanding of factors and trends affecting our business. We provide non-GAAP financial information for informational purposes and to enhance understanding of our GAAP consolidated financial statements.

You should consider the non-GAAP information in addition to, but not instead of or superior to, our results prepared in accordance with GAAP. Non-GAAP financial information may be determined or calculated differently by other companies, limiting the usefulness of that information for comparative purposes.

Constant Currency Impact FY20

GAAP to Non-GAAP Reconciliation Q4 - Consolidated*

$ Millions Revenues PSC Revenue Merchandise Gross Profit

Merchandise Margin Scrap Gross Profit

Scrap Gross Margin Net Revenue Operations Expenses Administrative Expenses

Impairment of Goodwill, Intangibles and Other Assets Other Charges

Other Expenses EBITDA

Depreciation and Amortization EBIT

Interest

Profit Before Tax Income Tax Expense Non-Controlling Interest

Continuing Ops Net Income Attributable to EZCORP Diluted EPS

Diluted Shares Outstanding Pawn Loans Outstanding Inventory, Net

Net Earning Assets

Base FY20 166.9 55.2 32.3 31 % 1.7 28 % 89.6

Item Adjustments

FY20

Adjusted Base FY20

- - - -

-

78.2

(0.5) (A)

3.1

(0.2) (B)

7.6

(7.6) (C)

20.4

(20.4) (D)

(16.0) 7.7

(3.8)

0.4 (E) 28.2

(23.6) 5.1

- 28.2

(28.7)

(3.7) (F) 32.0

(5.4) - (23.3) 0.42 55.1

4.4 (G) - 27.6 0.50 55.1

131.3 95.9 227.2

- - -

Footnote * - Includes immaterial presentation reclassifications. Numbers may not foot or cross foot due to rounding. Footnote (A) Amounts include $0.6 million in COVID-19 related charges and $1.1 million in Mexico VAT, netted against $1.2 million severance and store closures costs moved to Other

Footnote (B) Amounts include $0.2 million in corporate training costs.

Footnote (C) Amounts included $5.0 million right of use asset impairment and $2.6 million of IT impairments..

Footnote (D) Amount includes $8.0 million of asset impairments and $6.4 million of labor reduction costs, $1.8 million in CASHMAX shut down costs, $1.8 million of store closure costs and $2.4 million of other.

Footnote (E) Amount includes $0.5 million FX impact, netted against $1.0 million IT write offs to Intangibles

Adjusted Constant Currency FY20

Base FY19

Item Adjustments

FY19

Adjusted Base FY19

166.9 55.2 32.3 31 % 1.7 28 % 89.6 77.7 2.9 - - (3.3) 12.3

4.0 1.1 0.6

170.9 56.4 32.9 31 % 1.7 28 % 91.3 79.3 3.2 - - (3.2) 12.0

214.3 - 214.3

83.1 - 83.1

1.7

34.9 33 % 2.3 10 % 120.9 91.5 14.2

0.3 (H) 35.2

33 %

-

-

2.3 10 %

0.3 121.1

1.6

(0.6) (I) 90.8

0.3 - -

(2.0) (J) 12.2

- - 3.2 12.0 7.7 4.4 4.0 0.3 1.0 - (0.6) 0.01 55.4

- -

- -

0.1

(4.4) (K) (1.2)

(0.2) 0.2

7.3 19.3

7.7 4.6 1.3 3.3

7.8 4.2 1.3 2.9

- 7.7

(0.4)

7.3 11.7

(0.1)

(2.4) (L) 1.6

(0.4) 0.1 - (0.4) (0.01) 55.1

9.6 10.0

(1.0) - 4.3

(0.9) - 3.8

1.5 (M) 2.6

-

-

8.1 7.4

0.08 55.1

0.07 55.1

0.15 0.13

55.4 55.4

131.3 95.9 227.2

2.4 1.7 4.1

133.7 97.6 231.3

199.1 - 199.1

179.4 - 179.4

378.4 - 378.4

Footnote (F) Amount includes $3.3 million of non-cash interest and $0.5 million of Mexico VAT interest. Footnote (G ) Amount includes tax impact of items listed above.

Footnote (H) Amount includes $0.3 million net revenue impact from San Angelo store fire. Footnote (I) Amount includes $0.6 million Mexico trade name impairment.

Footnote (J) Amount includes $1.7 million acquisition related expenses and $0.3 million Board search fees. Footnote (K) Amount includes $2.0 million adjustment for discrete CCV events, $1.9 million RDC calloption expense and $0.5 million net impact from San Angelo store fire. Footnote (L) Amount includes $2.4 million in net non-cash interest expense. Footnote (M) Amount includes tax impact of items listed above.

Adjusted Base FY19

$ Millions Revenues PSC Revenue Merchandise Gross Profit

Merchandise Margin Scrap Gross Profit

Scrap Gross Margin Net Revenue Operations Expenses Administrative Expenses

Impairment of Goodwill, Intangibles and Other Assets Other Charges

Other Expenses EBITDA

Depreciation and Amortization EBIT

Interest

Profit Before Tax Income Tax Expense Non-Controlling Interest

Continuing Ops Net Income Attributable to EZCORP Diluted EPS

Diluted Shares Outstanding Pawn Loans Outstanding Inventory, Net

Net Earning Assets

Base FY20 822.8 272.6 163.7

Item Adjustments

FY20

-- 2.2 (A)

33 % 9.9 21 % 449.2

-

2.2

341.0

  • (1.0) (B)

    49.9

  • (0.5) (C)

    54.7

  • (54.7) (D)

    20.4

  • (20.4) (E)

    3.3

  • (7.4) (F)

(20.0) 30.8

86.3

(50.8) 19.3

- 86.3

  • (13.2) (G)

    (70.1)

    99.5

    (1.6) - (68.5) (1.24) 55.3

  • 9.4 (H)

- 90.1 1.63 55.3

131.3 95.9 227.2

- - -

Footnote * - Includes immaterial presentation reclassifications. Numbers may not foot or cross foot due to rounding. Footnote (A) Amount includes $2.2 million in shrink/robbery loss impact from civil unrest

Footnote (B) Amounts include $1.1 million in COVID-19 related charges and $1.0 million in Mexico VAT, netted against $1.2 million severance and store closures costs moved to Other

Footnote (C) Amounts include $0.2 million in corporate training costs, $0.2 million COVID-19 related charges, and $0.1 million of impairment consulting costs

Footnote (D) Amounts included $47.1 million of Goodwill and Trade name impairment, $5.0 million of ROU head office asset impairment and $2.6 million of IT project write-offs

Adjusted Base FY20

Constant Currency Impact FY20

Adjusted Constant Currency FY20

Base FY19

822.9 272.6 166.0

10.0 3.0 1.5

832.9 275.6 167.5

847.2

327.4 (1.1) (I) 326.3

155.9 4.9 (J) 160.7

21 % 451.5 340.0 49.4

9.9

33 %

4.5 3.9 0.4 - - - 0.3 0.4

-

21 % 456.0 344.0 49.7

9.9

33 %

34 % 7.5 12 % 494.4

358.3 (1.0) (K) 357.3

56.0 (2.6) (L) 53.3

- (4.2) 66.3 30.8 35.4

-

(0.1)

- (4.2) 66.6 31.3 35.3

-

- - 26.1 54.1 28.8 25.3

6.0 29.4

(0.2) - 0.2 - (0.2) (0.01) 55.3

5.9 29.4

21.6 (16.7) (N) 4.9

3.7

7.8

8.0

2.4 15.2 (O) 17.6

- 21.6 0.39 55.3

- 21.4 0.38 55.3

(1.2) 2.5

0.05 56.0

131.3 95.9 227.2

2.4 1.7 4.1

133.7 97.6 231.3

199.1 - 199.1

179.4 - 179.4

378.4 - 378.4

Footnote (I) Amount includes $1.1 million of PSC recovery in GPMX

Item Adjustments

FY19

3.4 850.7

1 % -

3.7 498.2

- -

(30.7) (M) (4.6)

38.1 92.1

- 28.8

38.1 63.3

54.7 58.4

- (1.2)

39.5 42.1

0.71 0.75

56.0 56.0

Footnote (J) Amount includes $4.6 million VAT merchandise sales adjustment and $0.3 million net revenue impact from San Angelo store fire.

35 % 7.5 12 %

- -

Footnote (K) Amount includes $0.6 million Mexico trade name impairment and $0.4 million of acquisition related expenses

Footnote (L) Amount includes $0.7 million Board search fees and $1.9 million of acquisition related expenses

Footnote (M) Amount includes $19.7 million CCV impairment, $3.6 million loss from Republic MetalsFootnote (E) Amount includes $8.0 million of asset impairments and $6.4 million of labor reduction costs for the corporate bankruptcy, $3.0 million litigation expenses, $2.0 million adjustment for discrete CCV events, $1.9 millionoffice, $1.8 million in CASHMAX shut down costs, $1.8 million of store closure costs and $2.4 million of other. Footnote (F) Amount includes $7.1 million CCV class action settlement and $0.2 million US Pawn loss from civil unrest, and $0.1 million of auto lease impairments.

Footnote (G) Amount includes $12.4 million of non-cash interest and $0.9 million of Mexico VAT interest. Footnote (H) Amount includes tax impact of items listed above.

RDC call option expense and $0.5 million net loss impact from San Angelo store fire.

Footnote (N) Amount includes $15.2 million in net non-cash interest expense and $1.5 million of MexicoVAT interest

Footnote (O) Amount includes tax impact of items listed above.

Constant Currency

In addition to the financial information prepared in conformity with accounting principles generally accepted in the United States ("GAAP"), we provide certain other non-GAAP financial information on a constant currency basis ("constant currency"). We use constant currency results to evaluate our Latin America Pawn operations, which are denominated primarily in Mexican pesos, Guatemalan quetzals and other Latin American currencies. We believe that presentation of constant currency results is meaningful and useful in understanding the activities and business metrics of our Latin America Pawn operations and reflect an additional way of viewing aspects of our business that, when viewed with GAAP results, provide a more complete understanding of factors and trends affecting our business. We provide non-GAAP financial information for informational purposes and to enhance understanding of our GAAP consolidated financial statements. We use this non-GAAP financial information to evaluate and compare operating results across accounting periods. Readers should consider the information in addition to, but not instead of or superior to, our financial statements prepared in accordance with GAAP. This non-GAAP financial information may be determined or calculated differently by other companies, limiting the usefulness of those measures for comparative purposes.

Constant currency results reported herein are calculated by translating consolidated balance sheet and consolidated statement of operations items denominated in local currency to U.S. dollars using the exchange rate from the prior-year comparable period, as opposed to the current period, in order to exclude the effects of foreign currency rate fluctuations. We used the end-of-period rate for balance sheet items and the average closing daily exchange rate on a monthly basis during the appropriate period for statement of operations items. Our statement of operations constant currency results reflect the monthly exchange rate fluctuations and so are not directly calculable from the above rates. Constant currency results, where presented, also exclude the foreign currency gain or loss. The end-of-period and approximate average exchange rates for each applicable currency as compared to U.S. dollars as of and for the three and nine months ended June 30 were as follows:

September 30,

Three Months Ended

September 30,

Twelve Months Ended

September 30,

2020

2019

2020

2019

2020

2019

Mexican peso

21.6

19.7

22.1

19.4

21

19.4

Guatemalan quetzal

7.6

7.6

7.5

7.5

7.5

7.6

Honduran lempira

24.3

24.2

24.3

24.1

24.3

24.1

Peruvian sol

3.5

3.4

3.5

3.3

3.4

3.3

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EZCORP Inc. published this content on 18 February 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 18 February 2021 14:32:06 UTC.