Management's Discussion and Analysis of Financial Condition and Results of Operations is intended to inform the reader about matters affecting the financial condition and results of operations ofEZCORP, Inc. and its subsidiaries (collectively, "we," "us", "our", "EZCORP" or the "Company"). The following discussion should be read together with our condensed consolidated financial statements and related notes included elsewhere within this report. This discussion contains forward-looking statements. Our actual results could differ materially from those anticipated in these forward-looking statements. See "Part I, Item 1A - Risk Factors" of our Annual Report on Form 10-K for the year endedSeptember 30 , 20 20 , as supplemented by the information set forth in "Part I, Item 3 - Quantitative and Qualitative Disclosures about Market Risk" and "Part II, Item 1A - Risk Factors" of this Report for a discussion of certain risks, uncertainties and assumptions associated with these statements. Business OverviewEZCORP is aDelaware corporation headquartered inAustin, Texas . We are a leading provider of pawn loans inthe United States andLatin America . Pawn loans are non-recourse loans collateralized by personal property. We also sell merchandise, primarily collateral forfeited from unpaid loans or goods purchased directly from customers. We exist to serve our customers' short-term cash needs, helping them to live and enjoy their lives. We are focused on three strategic pillars: Strengthen the Core Renewed focus on the unique and
essential elements of our pawn
business Cost Reduction and Significant and sustained
adjustment of cost base through
Simplification ongoing simplification Innovate and Grow Broaden customer engagement to service more customers more frequently in more locations Pawn Activities At our pawn stores, we offer pawn loans, which are typically small, nonrecourse loans collateralized by tangible personal property. We earn pawn service charges on our pawn loans, which varies by state and loan size. Collateral for our pawn loans consists of tangible personal property, generally jewelry, consumer electronics, tools, sporting goods and musical instruments. Security for our pawn loans is provided via the estimated resale value of the collateralized personal property and the perceived probability of the loans' redemption. Our ability to offer quality pre-owned goods at prices significantly lower than original retail prices attracts value-conscious customers. The gross profit on sales of inventory depends primarily on our assessment of the loan or purchase value at the time the property is either accepted as loan collateral or purchased and our ability to sell that merchandise in a timely manner. As a significant portion of our inventory and sales involve gold and jewelry, our results can be influenced by the market price of gold and diamonds. Growth and Expansion Our strategy is to expand the number of locations we operate through opening new ("de novo") locations and through acquisitions in bothLatin America andthe United States and potential new markets. Our ability to add new stores is dependent on several variables, such as projected achievement of internal investment hurdles, the availability of acceptable sites or acquisition candidates, the alignment of acquirer/seller price expectations, the regulatory environment, local zoning ordinances, access to capital and the availability of qualified personnel. We see opportunity for further expansion through acquisitions and de novo openings inLatin America and acquisitions inthe United States . Seasonality and Quarterly Results Inthe United States , pawn service charges are historically highest in our fourth fiscal quarter (July through September) due to a higher average loan balance during the summer lending season and lowest in our third fiscal quarter (April through June) following the tax refund season and merchandise sales are highest in our first and second fiscal quarters (October through March) due to the holiday season, jewelry sales surroundingValentine's Day and the availability of tax refunds. InLatin America , most of our customers receive additional compensation from their employers in December, and many receive additional compensation in June or July, applying downward pressure on loan balances and fueling some merchandise sales in those periods. As a net effect of these and other factors and excluding discrete charges, our consolidated profit before tax is generally highest in our first fiscal quarter (October through December) and lowest in our third 18 -------------------------------------------------------------------------------- Table of Contents fiscal quarter (April through June). These historical trends have been impacted by COVID-19. However, we expect these historical trends to return in the future. Financial Highlights We remain focused on optimizing our balance of pawn loans outstanding ("PLO") and the resulting higher pawn service charges ("PSC"). The following chart presents sources of net revenues, including PSC, merchandise sales gross profit ("Merchandise sales GP") and jewelry scrapping gross profit ("Jewelry Scrapping GP") for the three months endedDecember 31, 2020 and 2019: [[Image Removed: ezpw-20201231_g2.jpg]]
The following chart presents sources of net revenues by geographic disbursement
for the three months ended
[[Image Removed: ezpw-20201231_g3.jpg]] 19 -------------------------------------------------------------------------------- Table of Contents Business Developments COVID-19 The COVID-19 pandemic continues to affect theU.S. and global economies, and as disclosed in our 2020 Annual Report on Form 10-K, the pandemic also affected our business in a variety of ways beginning in the second quarter of fiscal 2020 and continuing into fiscal 2021. Our business was negatively impacted by COVID-19 during the current quarter largely due to volume declines as compared to the prior year in pawn loan originations and associated loan balances in both theU.S. andLatin America , as a result of a change in customer borrowing behaviors. Additionally, the impact of sustained lower pawn portfolios has led to reduced inventory available for sale. As a result, our net revenues for the three months endedDecember 31, 2020 were down$21.7 million as compared to the prior year. The full extent and duration of the COVID-19 impact on the global economy generally, and on our business specifically, is currently unknown. We expect the impact of the pandemic, and the recovery therefrom, will continue to adversely affect net revenues and earnings in fiscal 2021. A prolonged pandemic and recovery may have an adverse effect on our results of operations, financial position and liquidity in future periods. Results of Operations Non-GAAP Constant Currency Financial Information To supplement our condensed consolidated financial statements, which are prepared and presented in accordance with GAAP, we provide certain other non-GAAP financial information on a constant currency basis ("constant currency"). We use constant currency results to evaluate our Latin America Pawn operations, which are denominated primarily in Mexican pesos, Guatemalan quetzals and other Latin American currencies. We believe presentation of constant currency results is meaningful and useful in understanding the activities and business metrics of our Latin America Pawn operations and reflect an additional way of viewing aspects of our business that, when viewed with GAAP results, provide a better understanding and evaluation of factors and trends affecting our business. We provide non-GAAP financial information for informational purposes and to enhance understanding of our GAAP consolidated financial statements. We use this non-GAAP financial information to evaluate and compare operating results across accounting periods. Readers should consider the information in addition to, but not rather than or superior to, our financial statements prepared in accordance with GAAP. This non-GAAP financial information may be determined or calculated differently by other companies, limiting the usefulness of those measures for comparative purposes. Constant currency results reported herein are calculated by translating consolidated balance sheet and consolidated statement of operations items denominated in local currency toU.S. dollars using the exchange rate from the prior-year comparable period, as opposed to the current period, in order to exclude the effects of foreign currency rate fluctuations. We used the end-of-period rate for balance sheet items and the average closing daily exchange rate on a monthly basis during the appropriate period for statement of operations items. Our statement of operations constant currency results reflect the monthly exchange rate fluctuations and are not directly calculable from the rates below. Constant currency results, where presented, also exclude the foreign currency gain or loss. The end-of-period and approximate average exchange rates for each applicable currency as compared toU.S. dollars as of and for the three months endedDecember 31, 2020 and 2019 andSeptember 30, 2020 and 2019 were as follows: Three Months Ended Three Months Ended December 31, December 31, September 30, September 30, 2020 2019 2020 2019 2020 2019 2020 2019 Mexican peso 19.9 18.9 20.5 19.2 21.6 19.7 22.1 19.4 Guatemalan quetzal 7.6 7.5 7.6 7.5 7.6 7.6 7.5 7.5 Honduran lempira 23.8 24.4 24.1 24.3 24.3 24.2 24.3 24.1 Peruvian sol 3.6 3.3 3.6 3.3 3.5 3.4 3.5 3.3 20
-------------------------------------------------------------------------------- Table of Contents Operating Results Segments We manage our business and report our financial results in three reportable operating segments; •U.S. Pawn - Represents all pawn activities inthe United States ; •Latin America Pawn - Represents all pawn activities inMexico and other parts ofLatin America ; and •Other International - Represents our equity interest in the net income of Cash Converters International andRich Data Corporation and our financial services stores inCanada , operating under the CASHMAX brand. In the fourth quarter of fiscal 2020, we closed our stores inCanada , and operating activities related to CASHMAX are not material. See Note 12 - Segment Information, for information regarding changes in reportable segments. Our historical segment results have been recast to conform to current presentation. Three Months EndedDecember 31, 2020 vs. Three Months EndedDecember 31, 2019 Store Data by Segment
Three Months Ended
U.S. Pawn Latin America Pawn Consolidated As of September 30, 2020 505 500 1,005 New locations opened - 2 2 Locations sold, combined or closed - - - As of December 31, 2020 505 502 1,007 Three Months Ended December 31, 2019 U.S. Pawn Latin America Pawn Other International Consolidated As of September 30, 2019 512 480 22 1,014 New locations opened - 4 - 4 Locations sold, combined or closed - - - - As of December 31, 2019 512 484 22 1,018 21
-------------------------------------------------------------------------------- Table of Contents These tables, as well as the discussion that follows, should be read in conjunction with the accompanying condensed consolidated financial statements and related notes.U.S. Pawn The following table presents selected summary financial data for ourU.S. Pawn segment: Three Months Ended December 31, (in thousands) 2020 2019 Change Net revenues: Pawn service charges$ 50,220 $ 64,090 (22)% Merchandise sales 82,253 95,354 (14)% Merchandise sales gross profit 34,194 33,990 1% Gross margin on merchandise sales 42 % 36 % 600bps Jewelry scrapping sales 4,004 6,117 (35)% Jewelry scrapping sales gross profit 1,160 1,362 (15)% Gross margin on jewelry scrapping sales 29 % 22 % 700bps Other revenues 22 36 (39)% Net revenues 85,596 99,478 (14)% Segment operating expenses: Store expenses 62,092 68,059 (9)% Depreciation and amortization 2,736 2,865 (5)% Segment operating contribution 20,768 28,554 (27)% Other segment income 27 - * Segment contribution$ 20,741 $ 28,554 (27)% Other data: Net earning assets (a)$ 199,569 $ 305,336 (35)% Inventory turnover 2.6 1.8 44% Average monthly ending pawn loan balance per store (b) $ 233$ 301 (23)% Monthly average yield on pawn loans outstanding 14 % 14 % -bps Pawn loan redemption rate 84 % 84 % -bps
* Represents a percentage computation that is not mathematically meaningful. (a) Balance includes pawn loans and inventory. (b) Balance is calculated based upon the average of the monthly ending balances during the
applicable period. Pawn service charges decreased by 22% due to a decrease in pawn loans outstanding resulting from the effects of the COVID-19 pandemic. Same stores pawn service charges also decreased by 22%. Merchandise sales decreased 14%, but merchandise sales gross profit increased 1% to$34.2 million driven by lower inventory levels and a 600 bps improvement in merchandise sales gross profit margin, primarily driven by reduced aged inventory levels and improved inventory turnover. Same stores merchandise sales also decreased by 14%. Store expenses decreased by 9% driven by a reduction in labor expense. Segment contribution decreased$7.8 million primarily due to the changes in revenue and store expenses described above. 22 -------------------------------------------------------------------------------- Table of Contents Latin America Pawn The following table presents selected summary financial data for the Latin America Pawn segment, including constant currency results, after translation toU.S. dollars from its functional currencies noted above under "Results of Operations - Non-GAAP Financial Information."
Three Months Ended
2020 (Constant Change (Constant (in thousands) 2020 (GAAP) 2019 (GAAP) Change (GAAP) Currency) Currency) Net revenues: Pawn service charges$ 13,269 $ 20,635 (36)%$ 13,949 (32)% Merchandise sales 25,530 31,374 (19)% 26,784 (15)% Merchandise sales gross profit 9,046 8,662 4% 9,446 9% Gross margin on merchandise sales 35 % 28 % 700bps 35 % 700bps Jewelry scrapping sales 2,755 3,411 (19)% 2,855 (16)% Jewelry scrapping sales gross profit 397 412 (4)% 417 1% Gross margin on jewelry scrapping sales 14 % 12 % 200bps 15 % 300bps Other revenues, net 7 25 (72)% 8 (68)% Net revenues 22,719 29,734 (24)% 23,820 (20)% Segment operating expenses: Store Expenses 17,217 19,983 (14)% 18,097 (9)% Depreciation and amortization 1,860 1,889 (2)% 1,956 4% Segment operating contribution 3,642 7,862 (54)% 3,767 (52)% Other segment income (a) (1,320) (265) 398% (1,281) 383% Segment contribution$ 4,962 $ 8,127 (39)%$ 5,048 (38)% Other data: Net earning assets (b)$ 43,263 $ 77,619 (44)%$ 45,009 (42)% Inventory turnover 3.8 2.7 41% 3.8 41% Average monthly ending pawn loan balance per store (c)$ 53 $ 119 (55)%$ 56 (53)% Monthly average yield on pawn loans outstanding 17 % 16 % 100bps 17 % 100bps Pawn loan redemption rate (d) 83 % 79 % 400bps 83 % 400bps
(a) Fiscal 2021 constant currency amount excludes net GAAP basis foreign currency
transaction adjustment of
net foreign currency transaction gains for fiscal 2020 were nominal and are included
in the above results. (b) Balance includes pawn loans and inventory. (c) Balance is calculated based upon the average of the monthly ending balances during the applicable period. (d) Rate is solely inclusive of results from Mexico Pawn. In the current quarter, ourLatin America pawn segment opened two de novo stores. Pawn service charges decreased 36% (32% on a constant currency basis). Same stores pawn service charges also decreased by 36%. The average ending monthly pawn loan balance outstanding during the current quarter was down 55% (53% on a constant currency basis). We have experienced a substantial decline in new loans activity and associated loan balances as a result of a change in customer borrowing behaviors due to COVID-19. Merchandise sales decreased 19% (15% on a constant currency basis). Same stores merchandise sales decreased by 20%. This decrease in merchandise sales was offset by an increase in merchandise sales gross profit of 4% to$9.0 million (9% to$9.4 million on a constant currency basis) driven by a 700 basis points improvement in merchandise sales gross profit margin primarily due to reduced aged inventory levels and improved inventory turnover. Store expenses decreased by 14% (9% on a constant currency basis) driven by a reduction in labor expense. Segment contribution decreased$3.2 million primarily due to the changes in revenue and store expenses described above. 23 -------------------------------------------------------------------------------- Table of Contents Other International The following table presents selected financial data for our Other International segment after translation toU.S. dollars from its functional currency of primarily Australian and Canadian dollars: Three Months Ended December 31, (in thousands) 2020 2019 Change Net revenues: Consumer loan fees, interest and other $ 75$ 1,393 (95)% Consumer loan debt - 536 (100)% Net revenues 75 857 (91)% Segment operating expenses: Operations - 1,233 (100)% Equity in net (income) loss on unconsolidated affiliates (516) 5,897 (109)% Segment operating contribution 591 (6,273) (109)% Other segment expense (210) 203 (203)% Segment contribution (loss) $ 801$ (6,476) (112)% Segment contribution was$0.8 million , an increase of$7.3 million from the prior-year quarter primarily due to a$7.1 million charge, ($10.1 million , net of a$3.0 million tax benefit) in the first quarter of fiscal 2020 for our share of the Cash Converters International settlement of aQueensland, Australia class action lawsuit. We operated 22 financial services stores inCanada under the CASHMAX brand during fiscal year 2020. During the fourth quarter of fiscal year 2020, we closed our CASHMAX business and are no longer operating stores inCanada . Other Items The following table reconciles our consolidated segment contribution discussed above to net income attributable toEZCORP, Inc. , including items that affect our consolidated financial results but are not allocated among segments: Three Months Ended December 31, (in thousands) 2020 2019 Percentage Change Segment contribution$ 26,504 $ 30,205 (12)% Corporate expenses (income): General and administrative 12,510 18,839 (34)% Depreciation and amortization 2,976 2,945 1% Gain on sale or disposal of assets and other 52 716 (93)% Interest expense 5,455 5,131 6% Interest income (57) (455) (87)% Other expense 66 32 * Income before income taxes 5,502 2,997 84% Income tax expense 1,203 1,759 (32)% Net income$ 4,299 $ 1,238 247%
* Represents a percentage computation that is not mathematically meaningful.
Segment contribution decreased$3.7 million or 12% over the prior-year quarter primarily due to reduced pawn service charges from a decline in new loans activity and associated loan balances as a result of a change in customer borrowing behaviors due to COVID-19, partially offset by increased merchandise sales gross profit and decreased store expenses. General and administrative expenses decreased$6.3 million or 34% due to strategic initiatives implemented in the fourth quarter of fiscal year 2020 to optimize our cost structure at the corporate level. 24
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Table of Contents Liquidity and Capital Resources We currently believe that, based on available capital resources and projected operating cash flow, we have adequate capital resources to fund working capital needs, currently anticipated capital expenditures, currently anticipated business growth and expansion, tax payments, and current and projected debt service requirements. Cash and Cash Equivalents Our cash and equivalents balance was$290.5 million atDecember 31, 2020 compared to$304.5 million atSeptember 30, 2020 . AtDecember 31, 2020 , our cash and equivalents were held in cash depository accounts with major banks or invested in high quality, short-term liquid investments. Cash Flows The table and discussion below presents a summary of the selected sources and uses of our cash:
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