Management's Discussion and Analysis of Financial Condition and Results of
Operations is intended to inform the reader about matters affecting the
financial condition and results of operations of EZCORP, Inc. and its
subsidiaries (collectively, "we," "us", "our", "EZCORP" or the "Company"). The
following discussion should be read together with our condensed consolidated
financial statements and related notes included elsewhere within this report.
This discussion contains forward-looking statements. Our actual results could
differ materially from those anticipated in these forward-looking statements.
See   "Part I, Item 1A - Risk Factors" of our Annual Report on Form 10-K for the
year ended September 30, 20    20  , as supplemented by the information set
forth in "Part I, Item 3 - Quantitative and Qualitative Disclosures about Market
Risk" and "Part II, Item 1A - Risk Factors" of this Report for a discussion of
certain risks, uncertainties and assumptions associated with these statements.
Business Overview
EZCORP is a Delaware corporation headquartered in Austin, Texas. We are a
leading provider of pawn loans in the United States and Latin America. Pawn
loans are non-recourse loans collateralized by personal property. We also sell
merchandise, primarily collateral forfeited from unpaid loans or goods purchased
directly from customers.
We exist to serve our customers' short-term cash needs, helping them to live and
enjoy their lives. We are focused on three strategic pillars:
           Strengthen the Core           Renewed focus on the unique and 

essential elements of our pawn


                                         business
           Cost Reduction and            Significant and sustained 

adjustment of cost base through


           Simplification                ongoing simplification
           Innovate and Grow             Broaden customer engagement to service more customers more
                                         frequently in more locations


Pawn Activities
At our pawn stores, we offer pawn loans, which are typically small, nonrecourse
loans collateralized by tangible personal property. We earn pawn service charges
on our pawn loans, which varies by state and loan size. Collateral for our pawn
loans consists of tangible personal property, generally jewelry, consumer
electronics, tools, sporting goods and musical instruments. Security for our
pawn loans is provided via the estimated resale value of the collateralized
personal property and the perceived probability of the loans' redemption.
Our ability to offer quality pre-owned goods at prices significantly lower than
original retail prices attracts value-conscious customers. The gross profit on
sales of inventory depends primarily on our assessment of the loan or purchase
value at the time the property is either accepted as loan collateral or
purchased and our ability to sell that merchandise in a timely manner. As a
significant portion of our inventory and sales involve gold and jewelry, our
results can be influenced by the market price of gold and diamonds.
Growth and Expansion
Our strategy is to expand the number of locations we operate through opening new
("de novo") locations and through acquisitions in both Latin America and the
United States and potential new markets. Our ability to add new stores is
dependent on several variables, such as projected achievement of internal
investment hurdles, the availability of acceptable sites or acquisition
candidates, the alignment of acquirer/seller price expectations, the regulatory
environment, local zoning ordinances, access to capital and the availability of
qualified personnel. We see opportunity for further expansion through
acquisitions and de novo openings in Latin America and acquisitions in the
United States.
Seasonality and Quarterly Results
In the United States, pawn service charges are historically highest in our
fourth fiscal quarter (July through September) due to a higher average loan
balance during the summer lending season and lowest in our third fiscal quarter
(April through June) following the tax refund season and merchandise sales are
highest in our first and second fiscal quarters (October through March) due to
the holiday season, jewelry sales surrounding Valentine's Day and the
availability of tax refunds. In Latin America, most of our customers receive
additional compensation from their employers in December, and many receive
additional compensation in June or July, applying downward pressure on loan
balances and fueling some merchandise sales in those periods. As a net effect of
these and other factors and excluding discrete charges, our consolidated profit
before tax is generally highest in our first fiscal quarter (October through
December) and lowest in our third
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fiscal quarter (April through June). These historical trends have been impacted
by COVID-19. However, we expect these historical trends to return in the future.
Financial Highlights
We remain focused on optimizing our balance of pawn loans outstanding ("PLO")
and the resulting higher pawn service charges ("PSC"). The following chart
presents sources of net revenues, including PSC, merchandise sales gross profit
("Merchandise sales GP") and jewelry scrapping gross profit ("Jewelry Scrapping
GP") for the three months ended December 31, 2020 and 2019:
                    [[Image Removed: ezpw-20201231_g2.jpg]]

The following chart presents sources of net revenues by geographic disbursement for the three months ended December 31, 2020 and 2019:


                    [[Image Removed: ezpw-20201231_g3.jpg]]

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Business Developments
COVID-19
The COVID-19 pandemic continues to affect the U.S. and global economies, and as
disclosed in our 2020 Annual Report on Form 10-K, the pandemic also affected our
business in a variety of ways beginning in the second quarter of fiscal 2020 and
continuing into fiscal 2021.
Our business was negatively impacted by COVID-19 during the current quarter
largely due to volume declines as compared to the prior year in pawn loan
originations and associated loan balances in both the U.S. and Latin America, as
a result of a change in customer borrowing behaviors. Additionally, the impact
of sustained lower pawn portfolios has led to reduced inventory available for
sale. As a result, our net revenues for the three months ended December 31, 2020
were down $21.7 million as compared to the prior year.
The full extent and duration of the COVID-19 impact on the global economy
generally, and on our business specifically, is currently unknown. We expect the
impact of the pandemic, and the recovery therefrom, will continue to adversely
affect net revenues and earnings in fiscal 2021. A prolonged pandemic and
recovery may have an adverse effect on our results of operations, financial
position and liquidity in future periods.
Results of Operations
Non-GAAP Constant Currency Financial Information
To supplement our condensed consolidated financial statements, which are
prepared and presented in accordance with GAAP, we provide certain other
non-GAAP financial information on a constant currency basis ("constant
currency"). We use constant currency results to evaluate our Latin America Pawn
operations, which are denominated primarily in Mexican pesos, Guatemalan
quetzals and other Latin American currencies. We believe presentation of
constant currency results is meaningful and useful in understanding the
activities and business metrics of our Latin America Pawn operations and reflect
an additional way of viewing aspects of our business that, when viewed with GAAP
results, provide a better understanding and evaluation of factors and trends
affecting our business. We provide non-GAAP financial information for
informational purposes and to enhance understanding of our GAAP consolidated
financial statements. We use this non-GAAP financial information to evaluate and
compare operating results across accounting periods. Readers should consider the
information in addition to, but not rather than or superior to, our financial
statements prepared in accordance with GAAP. This non-GAAP financial information
may be determined or calculated differently by other companies, limiting the
usefulness of those measures for comparative purposes.
Constant currency results reported herein are calculated by translating
consolidated balance sheet and consolidated statement of operations items
denominated in local currency to U.S. dollars using the exchange rate from the
prior-year comparable period, as opposed to the current period, in order to
exclude the effects of foreign currency rate fluctuations. We used the
end-of-period rate for balance sheet items and the average closing daily
exchange rate on a monthly basis during the appropriate period for statement of
operations items. Our statement of operations constant currency results reflect
the monthly exchange rate fluctuations and are not directly calculable from the
rates below. Constant currency results, where presented, also exclude the
foreign currency gain or loss. The end-of-period and approximate average
exchange rates for each applicable currency as compared to U.S. dollars as of
and for the three months ended December 31, 2020 and 2019 and September 30, 2020
and 2019 were as follows:
                                                                            Three Months Ended                                                                    Three Months Ended
                                      December 31,                             December 31,                              September 30,                              September 30,
                               2020                  2019               2020                   2019               2020                   2019                2020                   2019

Mexican peso                    19.9                  18.9               20.5                  19.2                21.6                    19.7               22.1                   19.4
Guatemalan quetzal               7.6                   7.5                7.6                   7.5                 7.6                     7.6                7.5                    7.5
Honduran lempira                23.8                  24.4               24.1                  24.3                24.3                    24.2               24.3                   24.1
Peruvian sol                     3.6                   3.3                3.6                   3.3                 3.5                     3.4                3.5                    3.3



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Operating Results
Segments
We manage our business and report our financial results in three reportable
operating segments;
•U.S. Pawn - Represents all pawn activities in the United States;
•Latin America Pawn - Represents all pawn activities in Mexico and other parts
of Latin America; and
•Other International - Represents our equity interest in the net income of Cash
Converters International and Rich Data Corporation and our financial services
stores in Canada, operating under the CASHMAX brand. In the fourth quarter of
fiscal 2020, we closed our stores in Canada, and operating activities related to
CASHMAX are not material.
See Note 12 - Segment Information, for information regarding changes in
reportable segments. Our historical segment results have been recast to conform
to current presentation.
Three Months Ended December 31, 2020 vs. Three Months Ended December 31, 2019
Store Data by Segment
                                                                          

Three Months Ended December 31, 2020


                                                              U.S. Pawn                   Latin America Pawn                        Consolidated

As of September 30, 2020                                           505                             500                                  1,005
New locations opened                                                 -                               2                                      2

Locations sold, combined or closed                                   -                               -                                      -
As of December 31, 2020                                            505                             502                                  1,007


                                                                                     Three Months Ended December 31, 2019
                                                   U.S. Pawn                Latin America Pawn              Other International                Consolidated

As of September 30, 2019                                512                          480                               22                          1,014
New locations opened                                      -                            4                                -                              4

Locations sold, combined or closed                        -                            -                                -                              -
As of December 31, 2019                                 512                          484                               22                          1,018




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These tables, as well as the discussion that follows, should be read in
conjunction with the accompanying condensed consolidated financial statements
and related notes.
U.S. Pawn
The following table presents selected summary financial data for our U.S. Pawn
segment:
                                                              Three Months Ended December 31,
(in thousands)                                                    2020                   2019               Change

Net revenues:
Pawn service charges                                       $        50,220           $  64,090              (22)%

Merchandise sales                                                   82,253              95,354              (14)%
Merchandise sales gross profit                                      34,194              33,990                1%
Gross margin on merchandise sales                                       42   %              36  %           600bps

Jewelry scrapping sales                                              4,004               6,117              (35)%
Jewelry scrapping sales gross profit                                 1,160               1,362              (15)%
Gross margin on jewelry scrapping sales                                 29   %              22  %           700bps

Other revenues                                                          22                  36              (39)%
Net revenues                                                        85,596              99,478              (14)%

Segment operating expenses:
Store expenses                                                      62,092              68,059               (9)%
Depreciation and amortization                                        2,736               2,865               (5)%
Segment operating contribution                                      20,768              28,554              (27)%

Other segment income                                                    27                   -                *
Segment contribution                                       $        20,741           $  28,554              (27)%

Other data:
Net earning assets (a)                                     $       199,569           $ 305,336              (35)%
Inventory turnover                                                     2.6                    1.8            44%
Average monthly ending pawn loan balance per store (b)     $           233           $     301              (23)%
Monthly average yield on pawn loans outstanding                         14   %              14  %            -bps
Pawn loan redemption rate                                               84   %              84  %            -bps

* Represents a percentage computation that is not mathematically meaningful. (a) Balance includes pawn loans and inventory. (b) Balance is calculated based upon the average of the monthly ending balances during the


        applicable period.



Pawn service charges decreased by 22% due to a decrease in pawn loans
outstanding resulting from the effects of the COVID-19 pandemic. Same stores
pawn service charges also decreased by 22%.
Merchandise sales decreased 14%, but merchandise sales gross profit
increased 1% to $34.2 million driven by lower inventory levels and a 600 bps
improvement in merchandise sales gross profit margin, primarily driven by
reduced aged inventory levels and improved inventory turnover. Same stores
merchandise sales also decreased by 14%.
Store expenses decreased by 9% driven by a reduction in labor expense.
Segment contribution decreased $7.8 million primarily due to the changes in
revenue and store expenses described above.

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Latin America Pawn
The following table presents selected summary financial data for the Latin
America Pawn segment, including constant currency results, after translation to
U.S. dollars from its functional currencies noted above under "Results of
Operations - Non-GAAP Financial Information."
                                                                            

Three Months Ended December 31,


                                                                                                                2020 (Constant        Change (Constant
(in thousands)                               2020 (GAAP)          2019 (GAAP)            Change (GAAP)             Currency)              Currency)

Net revenues:
Pawn service charges                       $    13,269           $    20,635                 (36)%              $   13,949                  (32)%

Merchandise sales                               25,530                31,374                 (19)%                  26,784                  (15)%
Merchandise sales gross profit                   9,046                 8,662                  4%                     9,446                   9%
Gross margin on merchandise sales                   35   %                28  %             700bps                      35    %            700bps

Jewelry scrapping sales                          2,755                 3,411                 (19)%                   2,855                  (16)%
Jewelry scrapping sales gross profit               397                   412                 (4)%                      417                   1%
Gross margin on jewelry scrapping sales             14   %                12  %             200bps                      15    %            300bps

Other revenues, net                                  7                    25                 (72)%                       8                  (68)%
Net revenues                                    22,719                29,734                 (24)%                  23,820                  (20)%

Segment operating expenses:
Store Expenses                                  17,217                19,983                 (14)%                  18,097                  (9)%
Depreciation and amortization                    1,860                 1,889                 (2)%                    1,956                   4%
Segment operating contribution                   3,642                 7,862                 (54)%                   3,767                  (52)%

Other segment income (a)                        (1,320)                 (265)                398%                   (1,281)                 383%
Segment contribution                       $     4,962           $     8,127                 (39)%              $    5,048                  (38)%

Other data:
Net earning assets (b)                     $    43,263           $    77,619                 (44)%              $   45,009                  (42)%
Inventory turnover                                 3.8                   2.7                  41%                      3.8                   41%
Average monthly ending pawn loan balance
per store (c)                              $        53           $       119                 (55)%              $       56                  (53)%
Monthly average yield on pawn loans
outstanding                                         17   %                16  %             100bps                      17    %            100bps
Pawn loan redemption rate (d)                       83   %                79  %             400bps                      83    %            400bps


(a) Fiscal 2021 constant currency amount excludes net GAAP basis foreign currency

transaction adjustment of $0.1 million resulting from movement in exchange rates. The

net foreign currency transaction gains for fiscal 2020 were nominal and are included


      in the above results.
(b)   Balance includes pawn loans and inventory.
(c)   Balance is calculated based upon the average of the monthly ending balances during
      the applicable period.
(d)   Rate is solely inclusive of results from Mexico Pawn.


In the current quarter, our Latin America pawn segment opened two de novo
stores.
Pawn service charges decreased 36% (32% on a constant currency basis). Same
stores pawn service charges also decreased by 36%. The average ending monthly
pawn loan balance outstanding during the current quarter was down 55% (53% on a
constant currency basis). We have experienced a substantial decline in new loans
activity and associated loan balances as a result of a change in customer
borrowing behaviors due to COVID-19.
Merchandise sales decreased 19% (15% on a constant currency basis). Same stores
merchandise sales decreased by 20%. This decrease in merchandise sales was
offset by an increase in merchandise sales gross profit of 4% to $9.0
million (9% to $9.4 million on a constant currency basis) driven by a 700 basis
points improvement in merchandise sales gross profit margin primarily due to
reduced aged inventory levels and improved inventory turnover.
Store expenses decreased by 14% (9% on a constant currency basis) driven by a
reduction in labor expense.
Segment contribution decreased $3.2 million primarily due to the changes in
revenue and store expenses described above.
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Other International
The following table presents selected financial data for our Other International
segment after translation to U.S. dollars from its functional currency of
primarily Australian and Canadian dollars:
                                                               Three Months Ended December 31,
(in thousands)                                                     2020                 2019               Change

Net revenues:
Consumer loan fees, interest and other                       $          75          $   1,393              (95)%
Consumer loan debt                                                       -                536              (100)%
Net revenues                                                            75                857              (91)%

Segment operating expenses:
Operations                                                               -              1,233              (100)%
Equity in net (income) loss on unconsolidated affiliates              (516)             5,897              (109)%
Segment operating contribution                                         591             (6,273)             (109)%

Other segment expense                                                 (210)               203              (203)%
Segment contribution (loss)                                  $         801          $  (6,476)             (112)%


Segment contribution was $0.8 million, an increase of $7.3 million from the
prior-year quarter primarily due to a $7.1 million charge, ($10.1 million, net
of a $3.0 million tax benefit) in the first quarter of fiscal 2020 for our share
of the Cash Converters International
settlement of a Queensland, Australia class action lawsuit.
We operated 22 financial services stores in Canada under the CASHMAX brand
during fiscal year 2020. During the fourth quarter of fiscal year 2020, we
closed our CASHMAX business and are no longer operating stores in Canada.
Other Items
The following table reconciles our consolidated segment contribution discussed
above to net income attributable to EZCORP, Inc., including items that affect
our consolidated financial results but are not allocated among segments:
                                                             Three Months Ended December 31,
(in thousands)                                                   2020                2019             Percentage Change

Segment contribution                                         $   26,504          $  30,205                  (12)%
Corporate expenses (income):

General and administrative                                       12,510             18,839                  (34)%
Depreciation and amortization                                     2,976              2,945                    1%
Gain on sale or disposal of assets and other                         52                716                  (93)%
Interest expense                                                  5,455              5,131                    6%
Interest income                                                     (57)              (455)                 (87)%

Other expense                                                        66                 32                    *
Income before income taxes                                        5,502              2,997                   84%
Income tax expense                                                1,203              1,759                  (32)%

Net income                                                   $    4,299          $   1,238                   247%

* Represents a percentage computation that is not mathematically meaningful.




Segment contribution decreased $3.7 million or 12% over the prior-year quarter
primarily due to reduced pawn service charges from a decline in new loans
activity and associated loan balances as a result of a change in customer
borrowing behaviors due to COVID-19, partially offset by increased merchandise
sales gross profit and decreased store expenses.
General and administrative expenses decreased $6.3 million or 34% due to
strategic initiatives implemented in the fourth quarter of fiscal year 2020 to
optimize our cost structure at the corporate level.


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Liquidity and Capital Resources
We currently believe that, based on available capital resources and projected
operating cash flow, we have adequate capital resources to fund working capital
needs, currently anticipated capital expenditures, currently anticipated
business growth and expansion, tax payments, and current and projected debt
service requirements.
Cash and Cash Equivalents
Our cash and equivalents balance was $290.5 million at December 31, 2020
compared to $304.5 million at September 30, 2020. At December 31, 2020, our cash
and equivalents were held in cash depository accounts with major banks or
invested in high quality, short-term liquid investments.
Cash Flows
The table and discussion below presents a summary of the selected sources and
uses of our cash:

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