• Addressing potentially harmful content: We have strict rules against graphic self-harm content, as well as content that promotes or encourages suicide and self-harm, and we work closely with suicide prevention experts to make sure these rules are in the right place. We also recently consulted with experts about content that doesn't break these rules, but could have a harmful effect on those who are already vulnerable, such as depressing quotes or memes. We'll share our approach to address this content soon. These issues are complex and nuanced, but we are committed to doing all we can to address potentially harmful content without stigmatizing mental health.
  • Launching crisis support over chat:Getting people help in real time is especially important when they are in distress. In the coming months, we'll make it easier for people to talk in real time with trained crisis and mental health support volunteers over Messenger.
  • Helping educators #chatsafe with students: With the increase of online learning due to COVID-19, we're expanding our online resources for educators, adding Orygen's #chatsafe guidelines on how to help young people talk safely online about suicide toFacebook's Safety Center. These will be available first in English, and seven more languages next month.
  • Creating new Instagram Wellness Guides: Following the release ofWellness Guides on Instagram, we're launching localized guides that address ways to prevent suicide and support those who might be struggling. For example, in the US,the American Foundation for Suicide Preventioncreated a guide to help people understand the warning signs of suicide. In India, theSuicide Prevention India Foundation's guidefocuses on how to foster social connectedness; in Hong Kong,Samaritans HK's guideshares ways to check in on your friends; and in Nigeria,Mentally Aware Nigeria's guidefocuses on having safe conversations about suicide.
  • Supporting industry guidelines: We work closely with suicide prevention experts like Samaritans in the UK on our approach to suicide and self-harm content. We welcome theguidelines Samaritans launched today, which are designed to help the tech industry address these issues as sensitively and effectively as possible.

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Facebook Inc. published this content on 10 September 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 10 September 2020 21:59:01 UTC