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MarketScreener Homepage  >  Equities  >  Italian Stock Exchange  >  Fiat Chrysler Automobiles N.V.    FCA   NL0010877643

FIAT CHRYSLER AUTOMOBILES N.V.

(FCA)
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Fiat Chrysler Automobiles N : FCA Enhances Online Retailing Experience; Online Retailing Experience to now be called E-Shop; Test drive appointments, online chats and other features to be added to E-Shop

10/22/2020 | 11:04am EST

Auburn Hills, Mich. - FCA is enhancing consumer capability to buy a Chrysler, Dodge, Jeep, Ram, Fiat or Alfa Romeo vehicle over the internet by offering several new features to the Online Retailing Experience, which will now be known as E-Shop.

'Six months ago, we pulled forward the national launch of E-Shop to help our dealers who were attempting to navigate the COVID-19 pandemic,' U.S. Head of Sales Jeff Kommor said. 'Little did we know what a powerful tool E-Shop would become. About 45 percent of FCA's monthly sales originated from an internet lead; last year it was about 25 percent. Consumers say E-Shop gives them more transparency, while dealers say the entire process, including home delivery, allows them to create a strong bond with the shopper.'

E-Shop is a premium one-stop platform that allows customers extensive choice and the ability to complete the entire vehicle purchasing process online, including pricing information, trade-in value of the current vehicle, financial lending options, e-signature to complete final paperwork and, in most cases, scheduling home delivery. E-Shop is accessible through the Chrysler, Dodge, Jeep, Ram, Fiat and Alfa Romeo websites, participating dealer sites and a variety of social media applications.

Online shopping traffic across the dealer network has increased more than 65 percent since the launch of E-Shop. Customers who complete the process online are spending less time in the dealership and more time learning about the new features of their vehicles, making the purchase process more enjoyable.

'We had always envisioned E-Shop as a digital backbone onto which we could bolt new, cutting-edge elements that put the customer first,' said Marissa Hunter, Head of Marketing, FCA - North America. 'Ecommerce continues to be an integral tool in our marketing suite, providing audiences the ability to experience and shop our brands from the comfort of their homes. We're only getting started. Internal intelligence, early customer and dealer feedback, are shaping the next phase of E-Shop, giving our brands and dealer body a sophisticated online tool to drive more excitement, affinity and trust in the shopping process.'

Other features will include:

Online Chats - Launching today, consumers can have their questions answered in real time via online chatting

Test Drive Appointments - Shoppers can schedule a time to test drive a vehicle before entering a showroom, reducing the wait time for time-constrained consumers. This feature will be available by December

Reservations - In a service integrated with PayPal, shoppers who see a vehicle online can access their PayPal accounts to put down a refundable reservation. This feature will be available by November

Certified Pre-Owned Vehicles / Used Vehicle Sales - Dealers will have the opportunity to list their entire certified pre-owned vehicle and used vehicle inventories on E-Shop. This feature will be available by December

FCA and its dealers are committed to make E-Shop one of the most competitive tools in the automotive industry. New technologies, designed to improve customer convenience, will be added to E-Shop on an ongoing basis.

FCA

Fiat Chrysler Automobiles (FCA) is a global automaker that designs, engineers, manufactures and sells vehicles in a portfolio of exciting brands, including Abarth, Alfa Romeo, Chrysler, Dodge, Fiat, Fiat Professional, Jeep, Lancia, Ram and Maserati. It also sells parts and services under the Mopar name and operates in the components and production systems sectors under the Comau and Teksid brands. FCA employs nearly 200,000 people around the globe. For more details regarding FCA (NYSE: FCAU/ MTA: FCA), please visit www.fcagroup.com.

(C) 2020 Electronic News Publishing, source ENP Newswire

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Financials
Sales 2020 86 370 M 105 B 105 B
Net income 2020 129 M 157 M 157 M
Net cash 2020 2 778 M 3 365 M 3 365 M
P/E ratio 2020 -48,4x
Yield 2020 9,68%
Capitalization 20 755 M 25 075 M 25 149 M
EV / Sales 2020 0,21x
EV / Sales 2021 0,17x
Nbr of Employees 191 752
Free-Float 53,6%
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Mean consensus OUTPERFORM
Number of Analysts 21
Average target price 14,25 €
Last Close Price 13,18 €
Spread / Highest target 120%
Spread / Average Target 8,08%
Spread / Lowest Target -46,9%
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Managers
NameTitle
Michael Mark Manley President, Chief Executive Officer & Director
John Jacob Philip Elkann Chairman
Richard Keith Palmer Chief Financial Officer & Executive Director
Harald J. Wester Chief Technology Officer
Andrea Agnelli Non-Executive Director
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