FirstRand : 2022 Aldermore report to society

Report to Society

2022

Table of contents

1.	Introduction	4
1.1	Message from the CEO	5
1.2	Group highlights 2022	6
2.	About Aldermore Group	7
2.1	About Aldermore Group	8
2.2	Aldermore blueprint and purpose	8
2.3	Our stakeholders	9
2.4	FirstRand Limited	9
3.	Sustainability at Aldermore	10
3.1	Our approach	11
3.2	The UN's Principles for Responsible Banking	12
3.3	Levelling Up	13
3.4	Innovation on Measuring Impact Through the Equality of Opportunity Coalition	16
3.5	Structure and corporate governance	17
4.	Report to Society: Our progress 2022	20
4.1	Our people	22
4.2	Our planet	27
4.3	Our products	30
4.4	Our partners	38
5.	Closing	41

5.1	Analysis from the Purpose Coalition	42
5.2	Conclusion and recommendations from the Purpose Coalition	45

Purpose of this report

Aldermore Group's inaugural Report to Society provides deeper insight and transparency around our societal impact as a result of our financial and operational performance. Our Environmental, Social and Governance (ESG), and Sustainability strategies are designed to protect and enhance human and natural resources by creating societal and financial value through core activities of our businesses.

These strategies underpin Aldermore's commitments to build a more prosperous and united community now and for future generations.

If you wish to see our annual integrated report, please visit our website for more information. All reported data is for the year ended 30 June 2022 unless indicated otherwise.

1. Introduction

H	Aldermore Report to Society 2022 | Introduction	5

1.1 Message from the CEO

As the UK faces a series of difficult environmental and economic challenges, there has never been a more important time for our business to embrace the responsibility of providing genuine value to all stakeholders - our colleagues, our customers, our partners, our shareholders, and society as a whole.

Aldermore is uniquely placed to deliver on this, as it was founded in 2009 during another period when the UK faced huge economic challenges and endeavoured to support those who were often overlooked by high street banks. Thirteen years later that ambition remains at the centre of everything we do, as does our purpose to back more people to go for it, in life and business.

This new annual report, our inaugural Report to Society, shares examples of the intentional ways in which we are providing positive impact for our stakeholders while striving to do it in the areas that matter most. It's an exciting first step.

We recognise that this is a journey and we still have much to do, but we are in a strong position. We have passionate colleagues who believe in our purpose, an ability to deploy the balance sheet in innovative ways to help solve society's challenges and we are supported by our parent, FirstRand, and their purpose of shared prosperity. Together, we are confident of building a sustainable future.

Steven Cooper CBE, CEO