FirstService Corporation announced the appointment of Elizabeth Carducci to its Board of Directors. The addition of Ms. Carducci expands the Board to nine directors, eight of whom are independent directors. Ms. Carducci brings relevant and deep domain expertise to FirstService, particularly centered around her visionary leadership working with technology-driven organizations in the areas of customer and employee experience.

She is currently an advisor and investor in early stage companies, having recently retired from a 21-year career at Medallia, a leading software company in the customer experience space. As a member of the founding team, Ms. Carducci joined Medallia in 2001 and helped build the company into an industry leader with 2,000 employees and more than $500 million in annual revenues. Ms. Carducci held numerous operational roles during her tenure at Medallia, culminating in her position as Chief Revenue Officer.

Under her stewardship, Medallia became the leading provider of customer experience management solutions across a wide variety of industries, including the hospitality, retail and financial services sectors. Prior to joining Medallia, Ms. Carducci led the global contact center organization for Starwood Hotels, with previous roles at ITT Sheraton and Deloitte. Ms. Carducci holds an MBA from Stanford University and a Bachelor of Science in Electrical Engineering from the Massachusetts Institute of Technology.