Five9, Inc. Reports Earnings Results for the First Quarter Ended March 31, 2022
April 28, 2022 at 04:14 pm EDT
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Five9, Inc. reported earnings results for the first quarter ended March 31, 2022. For the first quarter, the company reported sales was USD 182.78 million compared to USD 137.88 million a year ago. Net loss was USD 34.12 million compared to USD 12.33 million a year ago. Basic loss per share from continuing operations was USD 0.49 compared to USD 0.18 a year ago.
Five9, Inc. (Five9) is a provider of cloud software for contact centers. The Company's purpose-built Virtual Contact Center (VCC) cloud platform delivers a suite of applications that enable the breadth of contact center-related customer service, sales, and marketing functions. Five9âs solution, which consists of its VCC cloud platform and applications, allows simultaneous management and optimization of customer interactions across voice, chat, e-mail, Web, social media and mobile channels, either directly or through its application programming interfaces (APIs). Five9âs VCC cloud platform matches each customer interaction with an appropriate agent resource and delivers relevant customer data to the agent in real-time through integration with enterprise applications, such as customer relationship management software, to optimize the customer experience and agent productivity. It provides its solution through a software as a service (SaaS) business model with recurring subscriptions.