Five9, Inc. Reports Earnings Results for the Second Quarter Ended June 30, 2021
July 27, 2021 at 04:46 pm EDT
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Five9, Inc. announced earnings results for the second quarter ended June 30, 2021. For the second quarter, the company announced sales was USD 143.782 million compared to USD 99.792 million a year ago. Operating loss was USD 14.194 million compared to USD 8.229 million a year ago. Net loss was USD 16.530 million compared to USD 16.052 million a year ago. Basic loss per share from continuing operations was USD 0.25 compared to USD 0.25 a year ago. For the half year, sales was USD 281.664 million compared to USD 194.880 million a year ago. Operating loss was USD 25.280 million compared to USD 13.185 million a year ago. Net loss was USD 28.862 million compared to USD 23.489 million a year ago. Basic loss per share from continuing operations was USD 0.43 compared to USD 0.38 a year ago.
Five9, Inc. (Five9) is a provider of cloud software for contact centers. The Company's purpose-built Virtual Contact Center (VCC) cloud platform delivers a suite of applications that enable the breadth of contact center-related customer service, sales, and marketing functions. Five9âs solution, which consists of its VCC cloud platform and applications, allows simultaneous management and optimization of customer interactions across voice, chat, e-mail, Web, social media and mobile channels, either directly or through its application programming interfaces (APIs). Five9âs VCC cloud platform matches each customer interaction with an appropriate agent resource and delivers relevant customer data to the agent in real-time through integration with enterprise applications, such as customer relationship management software, to optimize the customer experience and agent productivity. It provides its solution through a software as a service (SaaS) business model with recurring subscriptions.