Fnac Darty : CSR Report 2021-2022

COMMITTINGTO PROVIDING AN EDUCATED CHOICE

AND SUSTAINABLE CONSUMPTION

CSR REPORT 2021-2022

THE GROUP	CSR at the heart of the strategic plan	Editorial	Key milestones	Governance
OUR COMMITMENTS	Human capital Sustainable consumption	Climate protection Local development & culture Business ethics

CONTENTS

	THE GROUP	3
	CSR at the heart of "Everyday", our new Strategic Plan
	4
	Message from the CEO
	More than 60 years of commitment to addressing societal issues	5
	Governance dedicated to incorporating key CSR issues into strategy	6
	and day-to-day business
	DEVELOP OUR MOST VALUABLE
	ASSET: PEOPLE	8
	Develop our most valuable asset: people
	Promoting diversity and equality in business	9
	Fostering commitment and unleashing every employee's potential	11
	Developing skills and employability	12

REDUCING THE IMPACT OF OUR ACTIVITIES

ON THE CLIMATE

Our carbon footprint in 2021	24
A reduction target in line with the Paris Agreement	25
Reducing the impact of our energy consumption	26
Reducing the impact of our goods transportation	27
Measuring and managing the most indirect impacts of our activities	28

CONTRIBUTE TO THE ECONOMIC, SOCIAL AND CULTURAL DEVELOPMENT OF REGIONS

Contributing to local and regional development	31
Access to culture for all!	32
Carrying out solidarity-based actions	33

PROMOTE SUSTAINABLE CONSUMPTION

AND AN EDUCATED CHOICE

Promote sustainable consumption and an educated choice	15
Helping our clients become more responsible consumers	16
Promoting repair	18
Giving products a second life and optimizing	20
waste management	21
Nature & Découvertes - an even more eco-responsible approach
Terre d'Oc - a small business with a big mission	22

ACTING ETHICALLY THROUGHOUT OUR VALUE CHAIN

Promoting business ethics Protecting personal data

Pursuing a responsible indirect purchasing policy Identifying and preventing social and environmental risks

35

36

37

38

CSR REPORT 2021 - 2

THE GROUP	CSR at the heart of the strategic plan	Editorial	Key milestones	Governance
OUR COMMITMENTS	Human capital Sustainable consumption	Climate protection Local development & culture Business ethics

CSR AT THE HEART

of "Everyday", our new Strategic Plan

With more than 25,000 employees worldwide, some 950 stores, and almost 10 million loyal customers, Fnac Darty is fully aware of its responsibilities as a business and of consumers' growing expectations.

The Group has decided to place CSR at the heart of "Everyday" - its new Strategic Plan - to make sure that its approach is wholly consistent with the principles of sustainable development and to keep generating positive impacts for society.

THE GROUP'S BRANDS

OUR RAISON D'ÊTRE

Committing to providing

an educated choice

and sustainable

consumption

© Rea

KEY FIGURES END 2021

957

stores

25,600

employees

8BILLION

in turnover

CSR REPORT 2021 - 3

THE GROUP	CSR at the heart of the strategic plan	Editorial	Key milestones	Governance
OUR COMMITMENTS	Human capital Sustainable consumption	Climate protection Local development & culture Business ethics

MESSAGE

from the CEO

"Everyday", our new Strategic Plan, based on the pillars of service, advice, and sustainability, marks a turning

point for our Group, and gives us a blueprint for becoming, by 2025, the key ally to consumers, helping them be sustainable in their consumption habits and in their daily household tasks.

"Everyday" is a global response to the expectations of our customers, our employees, and society as a whole, and demonstrates our ability to look ahead and place sustainable development at the very heart of our

model.

In the pages of this report, I am proud to present our practical and unwavering commitments, which underpin the relationship built on trust between our Group and all of its stakeholders.

Enrique Martinez

CEO

OBJECTIVES OF THE STRATEGIC PLAN EVERYDAY

By 2025	By 2030
2.5productsMILLIONrepaired	50%
vs 1.8 million in 2019	fewer CO2 emissions
from transportation
35%of leadership positions held	and energy vs 2019
by women vs 24% in 2021
135sustainability score
vs 100 in 2019

© Rea

THE GROUP	CSR at the heart of the strategic plan	Editorial	Key milestones	Governance
OUR COMMITMENTS	Human capital Sustainable consumption	Climate protection Local development & culture Business ethics

MORE THAN 60 YEARS OF COMMITMENT

to addressing societal issues

Launch of the

Launch of

Goncourt des

Launch

online

Lycéens

of the BD

donation

literary prize

Fnac Prize

service

Start of the

Start of

Foundation

Creation of

community

Fnac Live

book

2018

the FNAC lab

festival

collections

1954

1972

1988

2004

2013

2017

2022

1957

1973

1996

2011

2014

Foundation

Construction of a

Launch of the

waste-processing

Darty "button"

facility

Launch	Launch of
of the "contrat	the "2 for 1"
de confiance"	collection
("trust-based	system
contract")

ACQUISITION OF NATURE & DÉCOUVERTES

Find out more

SUSTAINABILITY

SCORE

Find out more

THE

SUSTAINABLE

CHOICE

Find out more

AFTER-SALES

SERVICE

PLATFORM

Find out more

ACQUISITION

OF WeFix

Find out more

AFTER-SALES

SERVICE

BAROMETER

Find out more

Find out more

L'ÉCLAIREUR

FNAC

Find out more

CSR REPORT 2021 - 5