CORPORATE

PRESENTATION

November 2020

BUSINESS REVIEW

SUCCESS OF THE OMNICHANNEL MODEL

Pre-lockdown

Since the reopening of stores

January 1 - March 15

From May 11 to end of September

Lockdown

Closure of the Group's store network

From May 11 to end of June

From July to end of September

March 16 - May 10

+2.8%

+160%

sales

online

growth1

sales

in Jan-

growth2

Feb

+9%

constant

+7.3%

store

LFL sales

sales

growth

growth3

+85%

c.+30%

online

online

sales

sales

growth2

Strong Fnac Darty brand awareness Quality of its operational execution Robustness of the IT and logistics

capabilities

  1. Reported growth
  2. Excluding Nature & Découvertes and services
  3. Excluding web, franchises, services and Nature & Découvertes

Maintained high standards of after-salesservices and delivery

growth

Click & Collect: c.50% of online sales in

Q3 2020, +1pt yoy

3

MAIN ACHIEVEMENTS TO DATE IN 2020

Continuing the diversification business strategy in new and promising markets

  • Continued selective deployment of the Group's stores network including Darty Cuisine
  • Acceleration in urban mobility

Profound transformation of the range of Services

  • Restart of services since the reopening of stores with the Darty Max offer deployment in stores and online
  • Overhaul of the Group's loyalty program with the launch of the new Fnac+ cross-brand card

Stronger partnerships ecosystem

  • Deployment of 4 Fnac pilot shop-in-shopsin Manor stores in Switzerland in the 4th quarter 2020

Disposal of BCC in the Netherlands

  • Exclusive negotiations with Mirage Retail Group to be completed by the end of the year

4

Pour lire la suite de ce noodl, vous pouvez consulter la version originale ici.

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Fnac Darty SA published this content on 16 November 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 16 November 2020 08:06:03 UTC