BECOMING A RESPONSIBLE DIGITIZED RETAILER DELIVERING HIGH-VALUE AND DURABLE SERVICES
2016 - 2018
2018 - 2020
> 2021
everyday au service de nos clients
everyday companion of our customers
POWERFUL
BEST-IN-CLASS
RESPONSIBLE DIGITIZED RETAILER
DELIVERING HIGH-VALUE AND
LEADER
OMNICHANNEL
DURABLE SERVICES
RETAILER
3
OUR STRATEGIC PLAN EVERYDAY
3 main ambitions to become a responsible digitized retailer delivering high-value and durable services
Build a digitized
omnichannel retail
Scale the next in-home
Lead durable
subscription-based
behaviors
assistance service
4
BUILD A DIGITIZED OMNICHANNEL RETAIL
Best-in-class online capacities
>50% of total Capex invested by 2025 to offer the best experience
A profitable and digitized store network, fostering the expertise of
salespeople and digital footprint
An uncompromised acceleration to offer high-value products to all
>30%
50%
100%
online revenue
of online revenue
of stores
penetration by 2025
from Click & Collect
profitable by 20251
1. Group owned stores perimeter
5
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Fnac Darty SA published this content on 01 September 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 09 September 2022 14:19:03 UTC.
Fnac Darty is No. 1 in France for distribution of cultural and leisure products. The group's activity is organized into 4 divisions:
- distribution of cultural and IT products and consumer electronics: books, toys, gaming consoles, music CDs, telephones, IT products (computers, tablets, peripherals, software, etc.), hi-fi products (televisions, stereo systems, DVD readers and recorders), cameras and video recorders, MP3 players, DVD films, household appliances, etc. The company operates through a network of stores (owned nearly 1,000 points of sale as of the end of 2023 worldwide) and via the Internet;
- sales of photo developing services;
- distribution of event tickets: concerts, theater productions, operas, expositions, circuses, museums, etc.;
- travel sales (Fnac Voyages).
Net sales are distributed geographically as follows: France and Switzerland (82.7%), Iberian Peninsula (9.3%), Belgium and Luxembourg (8%).
FNAC DARTY 
