Overview


We are an owner and operator of franchised and franchisable businesses that
continually looks to grow our portfolio of brands while utilizing our operating
and capital allocation philosophy to generate strong cash flows. We currently
operate four reportable segments: Liberty Tax, Buddy's, American Freight, and
Vitamin Shoppe.

Our Vitamin Shoppe segment is an omni-channel specialty retailer of vitamins,
minerals, herbs, specialty supplements, sports nutrition and other health and
wellness products. Our American Freight segment is a retail chain offering
unbranded furniture, mattresses and home accessories at discount prices. On
October 23, 2019, we completed the acquisition of the Sears Outlet business
("Sears Outlet") from Sears Hometown and Outlet Stores, Inc. (the "Sears Outlet
Acquisition"). Sears Outlet has been rebranded as American Freight Outlet and is
included in our American Freight segment. Our Liberty Tax segment is one of the
leading providers of tax preparation services in the United States and Canada.
Our Buddy's segment is a specialty retailer of high quality, name brand consumer
electronic, residential furniture, appliances and household accessories through
rent-to-own agreements.

Our revenue is primarily derived from merchandise sales, rental revenue, and
service revenues comprised of royalties and other required fees from our
franchisees and financial products.
In evaluating our performance, management focuses on several metrics that we
believe are key to our success:
•Net change in retail and franchise locations. The change in retail and
franchise locations from year to year is a function of the opening of new
locations, offset by locations that we or our franchisees close. Please see
"Item 2. Properties" in this Annual Report for the number of locations as of
December 26, 2020.
•Systemwide revenue. Systemwide revenue, which is an operating measure not in
accordance with GAAP, includes sales by both Company-owned and franchised
locations. We believe systemwide revenue data is useful in assessing consumer
demand for our products and services and our performance. In addition,
systemwide revenue reflects the size of our business, and because the size of
our business drives our management and infrastructure needs, systemwide revenue
data helps us assess those needs in comparison to other companies in our
industry and other franchise operators.
Acquisitions

On February 14, 2020, we completed our acquisition of American Freight (the
"American Freight Acquisition"). Additionally, we, through certain of our
subsidiaries, entered into a new $675 million credit facility which funded the
American Freight Acquisition and refinanced certain debt of our Buddy's Home
Furnishings and Sears Outlet businesses, refer to "Note 2 - Acquisitions" in the
Notes to the Consolidated Financial Statements.

On December 16, 2019, we completed our acquisition of The Vitamin Shoppe (the
"Vitamin Shoppe Acquisition"). For a complete description of the Vitamin Shoppe
Acquisition, refer to "Note 2 - Acquisitions" in the Notes to the Consolidated
Financial Statements.

On October 23, 2019, we completed the Sears Outlet Acquisition. For a complete
description of the Sears Outlet Acquisition, refer to "Note 2 - Acquisitions" in
the Notes to the Consolidated Financial Statements.

On September 30, 2019, we acquired 21 Buddy's stores from a series of franchisees of Buddy's New Holdco, a wholly-owned direct subsidiary of the Company. In connection with the acquisition, the sellers received, in aggregate, 1,350,000 New Holdco units (defined below) and 270,000 shares of our Voting Non-Economic Preferred Stock for a purchase price of $16.8 million.

On August 23, 2019, we acquired 41 Buddy's Home Furnishing stores from A-Team Leasing LLC. ("A-Team"), a franchisee of our Buddy's segment, for total consideration of $26.6 million.



On July 10, 2019 (the "Buddy's Acquisition Date"), we formed Franchise Group New
Holdco LLC ("New Holdco"), which completed the Buddy's Acquisition. At the
Buddy's Acquisition Date, each outstanding unit of Buddy's was converted into
the right to receive 0.459315 units of New Holdco ("New Holdco units") and
0.091863 shares of our Voting Non-Economic Preferred Stock. Each of the New
Holdco units held by the former equity holders of Buddy's (the "Buddy's
Members") was, together with one-fifth of a share of Voting Non-Economic
Preferred Stock held by the Buddy's Members, redeemable in exchange for one
share of our common stock after an initial six-month lockup period following
their issuance,
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which has expired. As of the Buddy's Acquisition Date, on an as-converted basis,
the Buddy's Members' aggregate ownership of New Holdco units and share of
Preferred Stock represented approximately 36.44% of our outstanding common
stock, which implied an enterprise value of Buddy's of approximately $122
million and an equity value of $12.00 per share of our common stock. We are the
sole managing member of New Holdco and is consolidated for financial reporting
purposes. We and the Buddy's Members also entered into an income tax receivable
agreement (the "TRA"), pursuant to which, subject to certain exceptions set
forth in the TRA, we agreed to pay the Buddy's Members 40% of the cash savings,
if any, in federal, state and local taxes that we realize or are deemed to
realize as a result of any increases in tax basis of the assets of New Holdco
resulting from future redemptions or exchanges of New Holdco units and Voting
Non-Economic Preferred Stock held by the Buddy's Members in exchange for our
common stock. As of April 1, 2020, all shares of Voting Non-Economic Preferred
Stock and New Holdco units (except for the New Holdco units held by us) were
redeemed for shares of our common stock and no shares of Voting Non-Economic
Preferred Stock or New Holdco units remained outstanding (except for the New
Holdco units held by us). Refer to the liquidity section below for further
discussion. For a complete description of the Buddy's Acquisition, refer to
"Note 2 - Acquisitions" in the Notes to the Consolidated Financial Statements.

Results of Operations

For the Year Ended December 26, 2020 as compared to the Year Ended April 30, 2019

The following table sets forth the results of our operations for the years ended December 26, 2020 and April 30, 2019:


                                         Fiscal Years Ended                   Change
(In thousands)                       12/26/2020       4/30/2019           $              %
Total revenues                      $ 2,152,504      $ 132,546      $ 2,019,958        1,524  %
Total operating expenses              2,076,382        133,405        1,942,977        1,456  %
Income (loss) from operations            76,122           (859)          76,981       (8,962) %
Net income (loss)                   $    27,154      $  (2,156)     $    29,310       (1,359) %

Revenues. The table below sets forth the components and changes in our revenue for the years ended December 26, 2020 and April 30, 2019:


                            Fiscal Years Ended                   Change
(In thousands)          12/26/2020       4/30/2019           $              %
Product                $ 1,899,662      $         -    $ 1,899,662           -  %
Service and other          188,575        132,546           56,029          42  %
Rental                      64,267              -           64,267           -  %
  Total revenue        $ 2,152,504      $ 132,546      $ 2,019,958       1,524  %



Our total revenue increased by $2.0 billion, or 1,524%, in the year ended
December 26, 2020 compared to the year ended April 30, 2019. This increase was
primarily due to the Buddy's Acquisition on July 10, 2019, which increased
revenue by $97.3 million, the Sears Outlet Acquisition on October 23, 2019,
which increased revenue by $433.7 million, the Vitamin Shoppe Acquisition on
December 19, 2019, which increased revenue by $1,036.0 million, and the American
Freight Acquisition on February 14, 2020, which increased revenue by $462.7
million.
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Operating expenses. The following table details the amounts and changes in our
operating expenses for the years ended December 26, 2020 and April 30, 2019:
                                                Fiscal Years Ended                                Change
(In thousands)                           12/26/2020             4/30/2019                $                     %
Cost of revenue:
   Product                             $  1,136,054          $          -          $ 1,136,054                      -  %
   Service and other                          2,149                     -                2,149                      -  %
Rental                                       21,905                     -               21,905                      -  %
    Total cost of revenue                 1,160,108                     -            1,160,108                      -  %
Selling, general and
administrative expenses                     916,274               124,060              792,214                    639  %
Restructuring expenses                               -              9,345               (9,345)                  (100) %
        Total operating expenses       $  2,076,382          $    133,405          $ 1,942,977                  1,456  %


Total operating expenses increased $1.9 billion, or 1,456%, in the year ended
December 26, 2020 compared to the year ended April 30, 2019. This increase was
primarily due to the Buddy's Acquisition on July 10, 2019, which increased
operating expenses by $77.0 million, the Sears Outlet Acquisition on October 23,
2019, which increased operating expenses by $445.6 million, the Vitamin Shoppe
Acquisition on December 19, 2019, which increased operating expenses by $1.0
billion, and the American Freight Acquisition on February 14, 2020, which
increased operating expenses by $410.5 million.

Income Taxes. The following table sets forth certain information regarding our income taxes for the years ended December 26, 2020 and April 30, 2019:


                                  Fiscal Years Ended                  Change
(In thousands)                 12/26/2020      4/30/2019          $             %
Loss before income taxes      $ (30,816)      $ (3,995)      $ (26,821)        671  %
Income tax benefit              (57,970)        (1,839)        (56,131)      3,052  %
Effective tax rate                188.1  %        46.0  %


The increase in our income tax benefit in the year ended December 26, 2020
compared to the year ended April 30, 2019 relates to The Coronavirus Aid,
Relief, and Economic Security (the "CARES Act") which was enacted on March 27,
2020. The CARES Act retroactively changed the eligibility of certain assets for
expense treatment in the year placed in service, back to 2018, and permitted any
net operating loss for the tax years 2018, 2019 and 2020 to be carried back for
five years. The Company recorded an income tax benefit of $52.3 million as a
result of the CARES Act which is the primary reason for the change in the
effective rate for the year ended December 26, 2020 compared to the year ended
April 30, 2019.

Net income. In the year ended December 26, 2020, we had net income of $27.2 million compared to a net loss of $2.2 in the year ended April 30, 2019, primarily as a result of the income tax benefit of $52.3 million related to the CARES Act.



For a discussion of the 2019 Transition Period Results of Operations, including
a discussion of the financial results for the Transition Period compared to
unaudited period May 1, 2018 to December 29, 2018, refer to Part II, Item 7 of
our Transition Report on Form 10-K/T filed with the SEC on April 24, 2020 ("Form
10-K/T").

For a discussion of the 2019 Results of Operations, including a discussion of
the financial results for the fiscal year ended April 30, 2019 compared to the
fiscal year ended April 30, 2018, refer to Part II, Item 7 of our Annual Report
on Form 10-K for the year ended April 30, 2019, filed with the SEC on June 27,
2019 ("2019 10-K").

Segment Information

Our operations are conducted in four reporting business segments: Vitamin Shoppe, American Freight, Liberty Tax, and Buddy's. We define our segments as those operations whose results our chief operating decision maker ("CODM") regularly reviews to analyze performance and allocate resources.


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We measure the results of our segments using, among other measures, each
segment's net revenues, operating expenses and operating income (loss). We may
revise the measurement of each segment's operating income, including the
allocation of overhead costs, as determined by the information regularly
reviewed by the CODM. When the measurement of a segment changes, previous period
amounts and balances are reclassified to be comparable to the current period's
presentation. Because the American Freight Acquisition occurred in the year
ended December 26, 2020, and the Buddy's Acquisition, Sears Outlet Acquisition,
and Vitamin Shoppe Acquisition occurred in the Transition Period, comparable
information is not available; therefore, Vitamin Shoppe, American Freight, and
Buddy's segment information is not provided in this discussion.

The following table summarizes the operating results of our Liberty Tax segment for the years ended December 26, 2020 and April 30, 2019:


                                  Fiscal Years Ended                  Change
(In thousands)                 12/26/2020      4/30/2019         $              %
Total revenues                $  122,777      $ 132,546      $ (9,769)           (7) %
Operating expenses                99,166        133,405       (34,239)          (26) %
Operating income (loss)       $   23,611      $    (859)     $ 24,470        (2,849) %


Total revenue for our Liberty Tax segment decreased $9.8 million, or 7%, for the
year ended December 26, 2020 as compared to the year ended April 30, 2019. The
decrease in revenue is primarily driven by the following:

•a decrease of $8.6 million in royalties and advertising, financial products and
electronic filing fees related to store closures and reduced U.S. federal tax
returns due to COVID-19; and

•a $4.6 million decrease in interest income related to a reduction in working capital loans to franchisees as well as a decrease in the loans due from reacquired ADs and franchisees; and



•an increase of $3.8 million in other revenues resulting primarily from gains
recorded on AD and franchisee acquisitions where the consideration was less than
the value of the acquired assets and ancillary product revenues; and

•a $1.3 million increase in tax preparation fees due to an increase in the number of Company-owned stores.



Operating expenses for the Liberty Tax segment decreased $34.2 million or 26%
for the year ended December 26, 2020 as compared to the year ended April 30,
2019. The decrease in operating expenses is primarily driven by the following:

•a $9.3 million decrease in restructuring costs primarily due to store closures in fiscal 2019; and

•a decrease of $7.6 million in other expenses primarily related to reduced bad debt expense in 2020 and non-recurring professional fees in 2019; and

•a decrease of $6.9 million in compensation costs due to reductions to head count in fiscal 2020; and

•a decrease of $6.0 million in AD expense related to related to buybacks and non-renewals of ADs; and



•a $3.7 million decrease in depreciation, amortization and impairment charges
primarily related to software disposed of in December 2019, partially offset by
AD buybacks in 2020; and

•a $0.7 million reduction in advertising expense due to decreased tax return volume.



For a discussion of the Liberty Tax segment 2019 Transition Period Results of
Operations, including a discussion of the financial results for the Transition
Period compared to unaudited period May 1, 2018 to December 29, 2018, refer to
Part II, Item 7 of our Form 10-K/T.

For a discussion of the Liberty Tax segment 2019 Results of Operations,
including a discussion of the financial results for the fiscal year ended April
30, 2019 compared to the fiscal year ended April 30, 2018, refer to Part II,
Item 7 of our 2019 10-K.
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Adjusted EBITDA.

To provide additional information regarding our financial results, we have
disclosed Adjusted EBITDA in the table below and within this Annual Report.
Adjusted EBITDA represents net income (loss), before income taxes, interest
expense, depreciation and amortization, and certain other items specified below.
We have provided a reconciliation below of Adjusted EBITDA to net loss, the most
directly comparable GAAP financial measure.

We have included Adjusted EBITDA in this Annual Report because we believe the
presentation of these measures is useful to investors as supplemental measures
in evaluating the aggregate performance of our operating businesses and in
comparing our results from period to period because they exclude items that we
do not believe are reflective of our core or ongoing operating results. These
measures are used by our management to evaluate performance and make resource
allocation decisions each period. Adjusted EBITDA is also the primary operating
metric used in the determination of executive management's compensation.  In
addition, a measure similar to Adjusted EBITDA is used in the Company's credit
facilities but is calculated differently. Adjusted EBITDA is not a recognized
financial measure under GAAP and may not be comparable to similarly-titled
measures used by other companies in our industry. Adjusted EBITDA should not be
considered in isolation from or as an alternative to net income (loss),
operating income (loss), or any other performance measures derived in accordance
with GAAP.

The following table presents a reconciliation of Adjusted EBITDA for each of the
periods indicated.
                                                      Fiscal Years Ended
(In thousands)                                     12/26/2020      4/30/2019
Net income (loss)                                 $   27,154      $  (2,156)
Add back:
Interest expense                                     101,751            3,023
Income tax benefit                                   (57,970)        (1,839)
Depreciation and amortization charges                 62,238         14,084
Total Adjustments                                    106,019         15,268
EBITDA                                               133,173         13,112
Adjustments to EBITDA
Executive severance and related costs                  6,360            933
Executive recruitment costs                                -            725
Stock based compensation                               9,484              -
Shareholder litigation costs                             575            472
Restructuring expense                                      -          9,345
Corporate compliance costs                               796            614
Accrued judgments and settlements                       (238)           972
Store closures                                           592              -
Rebranding costs                                       8,725              -
Inventory fair value step up amortization             36,244              -
Prepayment penalty on early debt repayment             8,752              -
Right-of-use asset impairment                          2,895              -
Integration costs                                      2,703              -
Divestiture of year-round accounting offices               -          1,846
Acquisition costs                                     17,584              -
Total Adjustments to EBITDA                           94,472         14,907
Adjusted EBITDA                                   $  227,645      $  28,019


Included in restructuring expense on the condensed consolidated statement of
operations for the year ended April 30, 2019 is $1.3 million of depreciation,
amortization, and impairment charges. EBITDA is $14.4 million for the year end
April 30, 2019 with these expenses included.

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Liquidity and Capital Resources

We believe that we have sufficient liquidity to support our ongoing operations
and maintain a sufficient liquidity position to meet our obligations and
commitments. Our liquidity plans are established as part of our financial and
strategic planning processes and consider the liquidity necessary to fund our
operating, capital expenditure and debt service needs.

We primarily fund our operations and acquisitions through operating cash flows
and, as needed, a combination of borrowings under various credit agreements,
availability under our revolving credit facilities and the issuance of equity
securities. Cash generation can be subject to variability based on many factors,
including seasonality, receipt of prepaid payments from area developers, timing
of repayment of loans to franchisees and the effects of changes in end markets.

Subsequent to December 26, 2020, several transactions and events occurred that will or have the potential to affect our liquidity and capital resources in future periods as discussed in Part I, Item 1. Business.

Sources and uses of cash

Operating activities

In the year ended December 26, 2020, cash provided by operating activities increased $224.4 million compared to the year ended April 30, 2019. This increase is primarily due to:

•a $97.7 million increase in cash due to a decrease in inventory;

•a $104.0 million increase in cash income;

•a $24.2 million increase in accounts payable and accrued expenses; and

•a $24.4 million increase in deferred revenue, partially offset by a $22.8 million decrease to accounts, notes, and interest receivable.

In the Transition Period, cash used in operating activities decreased $10.3 million compared to the period from May 1, 2018 to December 29, 2018. This decrease is primarily due to:

•a $31.7 million increase in other assets due to an increase of $10.1 million in inventory, a $3.7 million increase in bank products receivable and a $5.6 million increase in restricted cash;

•a $24.0 million increase in depreciation and amortization primarily due to the impairment of internally developed software that is no longer in use;

•a $21.5 million decrease in income taxes receivable due to a valuation allowance related to the ability to utilize net operating loss carryforwards; and

•a $61.4 million decrease in net income.

In the fiscal year ended April 30, 2019, our cash provided from operating activities decreased $10.5 million from the cash provided in the fiscal year ended April 30, 2018. This decrease was primarily driven by:

•a decrease of $11.6 million in tax preparation fees received due to closures of Company-owned and year-round accounting stores, partially offset by;



•a $4.0 million reduction in executive severance and recruitment payments in
fiscal 2019 compared to fiscal 2018.
Investing activities

In the year ended December 26, 2020, cash used for investing activities increased $338.5 million compared to the year ended April 30, 2019. This increase is primarily driven by:

•a $353.4 million increase in cash used for the American Freight Acquisition;


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•a $31.9 million increase in purchases of property, equipment and software; and



•partially offset by a $34.1 million decrease in cash used for operating loans
to franchisees and ADs and a $35.1 million increase in the proceeds from the
sales of Company-owned offices and area developer rights.

In the Transition Period, cash used for investing activities increased $315.0
million compared to the period from May 1, 2018 to December 29, 2018. This
increase is primarily due to the Vitamin Shoppe Acquisition, the Sears Outlet
Acquisition and the acquisition of franchisees from A-Team Leasing.

In the fiscal year ended April 30, 2019, we used $6.3 million less in investing activities than in the fiscal year ended April 30, 2018 due to:

•a $2.7 million decrease in net cash used to acquire Company-owned offices, AD rights and customer lists, net of sales; and

•a $2.4 million decrease in purchases of property, equipment and software.

Financing activities

In the year ended December 26, 2020, cash from financing activities increased $215.9 million compared to the year ended April 30, 2019. This increase is primarily driven by:

•an increase of $586.0 million in borrowings under the FGNH Credit Agreement;

•an increase of $227.5 million due to proceeds from share issuances;

•an increase of $61.1 million of borrowings under revolving credit facilities.



•partially offset by $498.0 million in repayments of long-term obligations
including term loans used to acquire Buddy's, Sears Outlet, VSI, and American
Freight; and

•a decrease of $112.0 million in repayments of borrowings under revolving credit facilities.

•an increase of $27.1 million in dividend payments.

In the Transition Period, cash from financing activities increased $341.0 million compared to the period from May 1, 2018 to December 29, 2018. The increase was driven by:



•a $333.3 million increase in cash raised from borrowings under debt agreements
and revolving credit facilities, primarily under the Vitamin Shoppe Credit
Agreement, Sears Outlet Credit Agreement and Buddy's Credit Agreement (defined
below);

•a $96.1 million increase in cash raised from common stock issuances;

•an increase of $15.1 million in cash used for debt issuance costs;

•an increase of $30.5 million in cash used for repayments of term loans and the revolving credit facilities; and

•an increase of $47.2 million in cash used to repurchase shares of common stock in connection with a tender offer.

In the fiscal year ended April 30, 2019, we used $4.5 million less cash for financing activities compared to the fiscal year ended April 30, 2018 primarily due to a decrease of $6.7 million in dividends paid.


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Long-term debt borrowings

Franchise Group New Holdco Term Loan and ABL Term Loan. On February 14, 2020, as
part of the American Freight Acquisition, we, through direct and indirect
subsidiaries, entered into a $675.0 million credit facility, which included a
$575.0 million senior secured term loan (the "FGNH Term Loan") and a $100.0
million senior secured asset based term loan (the "FGNH ABL Term Loan"), to
finance the American Freight Acquisition and repay the existing Sears Outlet and
Buddy's term loans for an amount of $106.7 million and $101.6 million including
accrued interest, respectively. The FGNH Term Loan will mature on February 14,
2025 and the FGNH ABL Term Loan matured on September 30, 2020. We are required
to repay the FGNH Term Loan in equal quarterly installments of $6.3 million on
the last day of each fiscal quarter, which commenced on June 27, 2020. On
September 23, 2020, we repaid in full all amounts that were outstanding under
the FGNH ABL Term Loan and terminated the FGNH ABL Credit Agreement. On
September 23, 2020, the Company, through direct and indirect subsidiaries,
entered into an ABL Credit Agreement (the "New ABL Credit Agreement") with
various lenders which provides for a senior secured revolving loan facility with
commitments available to the Company of the lesser of (i) $125.0 million and
(ii) a borrowing base based on the eligible credit card receivables, accounts,
inventory and revenue due under certain rental agreements, less certain
reserves. The New ABL Credit Agreement also includes a $15.0 million swingline
subfacility and a $15.0 million letter of credit subfacility. The Company has
borrowed approximately $30.3 million as of December 26, 2020.
Vitamin Shoppe Term Loan. On December 16, 2019 as part of the Vitamin Shoppe
Acquisition, we, through direct and indirect subsidiaries, entered into a Loan
and Security Agreement (the "Vitamin Shoppe Term Loan Agreement") that provides
for a $70.0 million senior secured term loan (the "Vitamin Shoppe Term Loan")
which matures on December 16, 2022. On August 13, 2020, we repaid in full all
amounts that were outstanding under the Vitamin Shoppe Term Loan and terminated
the Vitamin Shoppe Term Loan Agreement on August 25, 2020.

Vitamin Shoppe ABL Revolver. On December 16, 2019, we, through direct and
indirect subsidiaries, entered into a Second Amended and Restated Loan and
Security Agreement (the "Vitamin Shoppe ABL Agreement") providing for a senior
secured revolving loan facility (the "Vitamin Shoppe ABL Revolver") with
commitments available to us of the lesser of (i) $100.0 million and (ii) a
specified borrowing base based on our eligible credit card receivables, accounts
and inventory, less certain reserves, and as to each of clauses (i) and (ii),
less a $10.0 million availability block. The Vitamin Shoppe ABL Revolver will
mature on December 16, 2022. We borrowed $70.0 million on December 16, 2019, the
proceeds of which were used to consummate the Vitamin Shoppe Acquisition.
Subject to the Intercreditor Agreement, we are required to repay borrowings
under the Vitamin Shoppe ABL Revolver with the net cash proceeds of certain
customary events (subject to certain customary reinvestment rights). Further, if
the outstanding principal amount of the borrowings under the Vitamin Shoppe ABL
Revolver at any time exceeds the lesser of $100.0 million and the borrowing
base, less, in each case, a $10.0 million availability block, we must prepay any
such excess. In addition, the Vitamin Shoppe ABL Agreement includes customary
affirmative and negative covenants binding on us and our subsidiaries, including
delivery of financial statements, borrowing base certificates and other reports.

Sears Outlet Credit Agreement. On October 23, 2019 in connection with the Sears
Outlet Acquisition, we, through indirect subsidiaries, entered into a credit
agreement ("the Sears Outlet Credit Agreement") that provides for a $105.0
million first priority senior secured term loan (the "Sears Outlet Term Loan"),
net of financing costs of $2.8 million, which matures on October 23, 2023. We
repaid the Sears Outlet Term Loan on February 14, 2020 in connection with the
financing of the American Freight Acquisition.

Buddy's Credit Agreement. On July 10, 2019, in connection with the Buddy's
Acquisition, we, through an indirect subsidiary, entered into a credit agreement
(the "Buddy's Credit Agreement") that provides for an $82.0 million first
priority senior secured term loan which matures on July 10, 2024. On August 23,
2019 as part of the 41 stores acquisition from A-Team, the Buddy's Credit
Agreement was amended. The amendment provides for a $23.0 million first priority
senior secured loan (the "Buddy's Additional Term Loan"), net of financing costs
of $0.4 million. We repaid the amounts outstanding under the Buddy's Credit
Agreement on February 14, 2020 in connection with the financing of the American
Freight Acquisition.

Liberty Tax Credit Agreement. On May 16, 2019, we entered into a new credit
agreement (the "Liberty Tax Credit Agreement") which provided for a $135.0
million senior revolving credit facility, a $10.0 million sub-facility for the
issuance of letters of credit, and a $20.0 million swingline loan sub-facility.
On October 2, 2019, we amended the Liberty Tax Credit Agreement dated May 16,
2019 to extend the maturity date to October 2, 2022, from the original maturity
date of May 31, 2020 and decrease the aggregate amount of commitments from
$135.0 million to $125.0 million as of October 2, 2019. The Liberty Tax Credit
Agreement included customary affirmative, negative, and financial covenants,
including delivery of financial statements and other reports and maintenance of
existence. On February 14, 2020, we amended certain provisions of the Liberty
Tax Credit Agreement to provide for the gradual reduction of the commitments
under the Liberty Tax Credit Agreement and termination of the facility on April
30, 2020.
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For more information on the long-term obligations, refer to "Note 9 - Long-Term Obligations", to the Consolidated Financial Statements in Item 8.

Other factors affecting our liquidity



Seasonality of cash flow. Our Liberty Tax segment's tax return preparation
business is seasonal, and most of its revenues and cash flow are generated
during the period from late January through April 30 each year, with the
exception of the 2020 tax season, which was extended to July 15 due to the
COVID-19 pandemic. Following each tax season, from May 1 through late January of
the following year, it relies significantly on excess operating cash flow from
the previous season, from cash payments made by franchisees who purchase new
territories prior to the next tax season, and on the use of its credit facility
to fund its operating expenses and invest in the future growth of the business.
Its business has historically generated a strong cash flow from operations on an
annual basis. The Liberty Tax segment devotes a significant portion of its cash
resources during the off-season to finance the working capital needs of its
franchisees, and expenditures for property, equipment and software.

Franchisee lending and potential exposure to credit loss. A portion of our cash
flow during the year is utilized to provide funding to our franchisees. At
December 26, 2020, our total balance of loans to franchisees for working capital
and equipment loans, representing cash we had advanced to the franchisees, was
$1.6 million. In addition, at that date, our franchisees and ADs together owed
us an additional $44.9 million, net of unrecognized revenue of $5.1 million,
representing unpaid royalties, the unpaid purchase price for franchise
territories and other amounts.

Our Liberty Tax segment franchise agreements allow us to obtain repayment of
amounts due to us from our franchisees through an electronic fee intercept
program before our franchisees receive the net proceeds from tax preparation and
other fees they have charged to their customers on tax returns associated with
tax settlement products. Therefore, we are able to minimize the nonpayment risk
associated with amounts outstanding from franchisees by obtaining direct
electronic payment in the ordinary course throughout the tax season. The unpaid
amounts owed to us from our franchisees and ADs are collateralized by the
underlying franchise or area and, when the franchise or area owner is an entity,
are generally guaranteed by the owners of the respective entity. Accordingly, to
the extent a franchisee or AD does not satisfy its payment obligations to us, we
may repossess the underlying franchise or area in order to resell it in the
future. At December 26, 2020, we had an investment in impaired accounts and
notes receivable and related interest receivable of approximately $16.2 million.
We consider accounts and notes receivable to be impaired if the amounts due
exceed the fair value of the underlying franchise and estimate an allowance for
doubtful accounts based on that excess. Amounts due include the recorded value
of the accounts and notes receivable reduced by the allowance for uncollected
interest, amounts due to ADs for their portion of franchisee receivables, any
related unrecognized revenue and amounts owed to the franchisee or AD by us. In
establishing the fair value of the underlying franchise, we consider net fees of
open territories and the number of unopened territories. At December 26, 2020,
our allowance for doubtful accounts for impaired accounts and notes receivable
was $6.6 million.

Tax Receivable Agreement. We may be required to make payments under the Tax
Receivable Agreement ("TRA Payments") to the Buddy's Members. Under the terms of
the Tax Receivable Agreement, we will pay the Buddy's Members 40% of the cash
savings, if any, in federal, state and local taxes that we realize or are deemed
to realize as a result of any increases in tax basis of the assets of New Holdco
resulting from future redemptions or exchanges of New Holdco units held by the
Buddy's Members. Any future obligations and the timing of such payments under
the Tax Receivable Agreement, however, are subject to several factors, including
(i) the timing of subsequent exchanges of New Holdco units by the Buddy's
Members, (ii) the price of our common stock at the time of exchange, (iii) the
extent to which such exchanges are taxable, (iv) the ability to generate
sufficient future taxable income over the term of the Tax Receivable Agreement
to realize the tax benefits and (v) any future changes in tax laws. If we do not
generate sufficient taxable income in the aggregate over the term of the Tax
Receivable Agreement to utilize the tax benefits, then we would not be required
to make the related TRA Payments. Although the amount of the TRA Payments would
reduce the total cash flow to us and New Holdco, we expect the cash tax savings
we will realize from the utilization of the related tax benefits would be
sufficient to fund the required payments. As of December 26, 2020, we had TRA
Payments due to the Buddy's Members of $16.8 million.

Dividends. See "Item 5-Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities."

Future cash needs and capital requirements

Operating and financing cash flow needs. Following transactions completed subsequent to December 26, 2020, our primary cash needs are expected to include the payment of scheduled debt and interest payments, capital expenditures and


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normal operating activities. We believe that our revolving credit facilities
along with cash from operating activities, will be sufficient to support our
cash flow needs for at least the next twelve months.

Several factors could affect our cash flow in future periods, including the following:

•The extent to which we extend additional operating financing to our franchisees and ADs, beyond the levels of prior periods.

•The extent and timing of capital expenditures.

•The extent and timing of future acquisitions.

•Our ability to integrate our acquisitions and implement business and cost savings initiatives to improve profitability.

•The extent, if any, to which our Board of Directors elects to continue to declare dividends on our common stock.

Compliance with Debt Covenants. Our revolving credit and long-term debt agreements impose restrictive covenants on us, including requirements to meet certain ratios. As of December 26, 2020, we were in compliance with all covenants under these agreements.

Off Balance Sheet Arrangements



From time to time, we have been party to interest rate swap agreements. These
swaps effectively changed the variable-rate of our credit facility into a
fixed-rate credit facility. Under the swaps, we received a variable interest
rate based on the one-month LIBOR and paid a fixed interest rate. We entered
into an interest rate swap agreement in relation to our mortgage payable to a
bank, during fiscal 2017.

We also enter into forward contracts to eliminate exposure related to foreign
currency fluctuations in connection with the short-term advances we make to our
Canadian subsidiary in order to fund personal income tax refund discounting for
our Canadian operations. At December 26, 2020, there were no forward contracts
outstanding, but we expect to enter into forward contracts in the future during
the Canadian tax season.

Critical Accounting Policies



The preparation of financial statements requires the use of estimates. Certain
of our estimates require a high level of judgment and have the potential to have
a material effect on the financial statements if actual results vary
significantly from those estimates. Following is a discussion of the estimates
that we consider critical.

Inventory. Inventory for our Buddy's segment is recorded at cost, including
shipping and handling fees. All lease merchandise is available for lease or
sale. Upon purchase, merchandise is not initially depreciated until it is leased
or three months after the purchase date. Non-leased merchandise is depreciated
on a straight-line basis over a period of 24 months. Leased merchandise is
depreciated over the lease term of the rental agreement. On a weekly basis, all
damaged, lost, stolen, or unsalable merchandise identified is written off.
Maintenance and repairs of lease merchandise are charged to operations as
incurred.

Inventory for our American Freight banner is valued at the lower of cost or
market, using the first-in, first-out method. We record adjustments to the value
of inventory when the cost of the specific inventory items on hand exceeds the
amount that we expect to realize from the sale or disposal of the inventory,
based on our assumptions about future demand, market conditions and analysis of
our historical performance. Inventory for our American Freight Outlet banner is
recorded at the lower of cost or market using the weighted-average cost method.
Inventory includes the purchase price of the inventory plus costs of freight for
moving merchandise from vendors to distribution centers as well as from
distribution centers to stores.  We maintain a provision for estimated shrinkage
based on the actual historical results of our physical inventories. We compare
our estimates to the actual results of the physical inventory counts as they are
taken and adjust the shrink estimates accordingly. We also record adjustments to
the value of inventory equal to the difference between the carrying value and
the estimated market value, based on assumptions about future demand or when a
permanent markdown indicates that the net realizable value of the inventory is
less than cost.

Inventory for our Vitamin Shoppe segment is recorded at the lower of cost or
market value using the weighted-average cost method. Inventory includes costs
directly incurred in bringing the product to its existing condition and
location. In
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addition, the cost of inventory is reduced by purchase discounts and other
allowances received from vendors. A markdown reserve is estimated based on a
variety of factors, including, but not limited to, the amount of inventory on
hand and its remaining shelf life, current and expected market conditions and
product expiration dates. In addition, we have established a reserve for
estimated inventory shrinkage based on the actual, historical shrinkage of our
most recent physical inventories adjusted, and if necessary, for current
economic conditions and business trends. Physical inventories and cycle counts
are taken on a regular basis. These adjustments are estimates, which could vary
significantly from actual results if future economic conditions, customer demand
or competition differ from management expectations.

Long-Lived Assets. We review our long-lived assets, such as property, plant and
equipment, and purchased intangibles subject to amortization, for impairment
whenever events or changes in circumstances indicate that the carrying value of
an asset group may not be recoverable. We measure recoverability by comparison
of the carrying value of an asset to its estimated undiscounted future cash
flows expected to be generated by the asset. We recognize and measure potential
impairment at the lowest level where cash flows are individually identifiable.
If the carrying amount of an asset exceeds its estimated future cash flows, we
recognize an impairment charge equal to the amount by which the carrying value
of the asset exceeds the fair value of the asset. We determine fair value
through various valuation techniques, including discounted cash flow models,
quoted market values, and third-party independent appraisals. If assets are to
be disposed of, we separately present these assets in the balance sheet and
report them at the lower of the carrying amount or fair value less selling
costs, and no longer depreciate them. When we have assets classified as held for
sale, we present them separately in the appropriate asset section of the balance
sheet.

Business Combinations-Purchase Price Allocation. For acquisitions we allocated
the purchase price to the various tangible and intangible assets acquired and
liabilities assumed, based on their estimated fair values, some of which are
preliminary as of December 26, 2020. Determining the fair value of certain
assets and liabilities is subjective in nature and often involves the use of
significant estimates and assumptions, which are inherently uncertain. Many of
the estimates and assumptions used to determine fair values, such as those used
for intangible assets are made based on forecasted information and discount
rates. In addition, the judgments made in determining the estimated fair value
assigned to each class of assets acquired and liabilities assumed, as well as
asset lives, can materially impact our results of operations.

Recently Issued Accounting Standards

Refer to "Note 1 - Organization and Significant Accounting Policies", in our consolidated financial statements.

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