Management's discussion and analysis contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based upon management's current expectations and are subject to various uncertainties and changes in circumstances. Important factors that could cause actual results to differ materially from those described in forward-looking statements are set forth below under the heading "Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995."

We suggest that the following discussion and analysis be read in conjunction with the Consolidated Financial Statements and Management's Discussion and Analysis of Financial Condition and Results of Operations included in our Annual Report on Form 10-K for the fiscal year ended August 31, 2022 as filed with the SEC on November 14, 2022.

Non-GAAP Measures

This Management's Discussion and Analysis includes the concepts of adjusted earnings before interest, income taxes, depreciation, and amortization (Adjusted EBITDA) and "constant currency," which are non-GAAP measures. We define Adjusted EBITDA as net income excluding the impact of interest, income taxes, intangible asset amortization, depreciation, stock-based compensation expense, and certain other items such as adjustments to the fair value of expected contingent consideration liabilities arising from business acquisitions. Constant currency is a non-GAAP financial measure that removes the impact of fluctuations in foreign currency exchange rates and is calculated by translating the current period's financial results at the same average exchange rates in effect during the prior year and then comparing this amount to the prior year.

We reference these non-GAAP financial measures in our decision making because they provide supplemental information that facilitates consistent internal comparisons to the historical operating performance of prior periods and we believe it provides investors with greater transparency to evaluate operational activities and financial results. For a reconciliation of our segment Adjusted EBITDA to net income, a related GAAP measure, please refer to Note 7, Segment Information, to our financial statements.

RESULTS OF OPERATIONS

Overview

Franklin Covey Co. is a global company focused on individual and organizational performance improvement. Our mission is to "enable greatness in people and organizations everywhere," and our worldwide resources are organized to help individuals and organizations achieve sustained superior performance at scale through changes in human behavior. We believe that our content and services create the connection between capabilities and results. Our business is currently structured around two divisions, the Enterprise Division and the Education Division. The Enterprise Division consists of our Direct Office and International Licensee segments and is focused on selling our offerings to corporations, governments, not-for-profits, and other related organizations. Our offerings delivered through the Enterprise Division are designed to help organizations and individuals achieve their own great results. Our Education Division is centered around the principles found in The Leader in Me and is dedicated to helping educational institutions build cultures that will produce great results, including increased student performance, improved school culture, and increased parental and teacher involvement.

Our financial results for the quarter ended November 30, 2022 maintained the strong momentum that was generated in fiscal 2022 and included increased sales, increased gross profit, increased operating and net income, and higher Adjusted EBITDA. Our consolidated sales for the first quarter of fiscal 2023 increased 13 percent, or $8.1 million, to $69.4 million compared with $61.3 million in fiscal 2022. On a constant currency basis, our consolidated sales for the first quarter increased 17 percent to $71.4 million. Rolling four-quarter consolidated sales increased 14 percent to $271.0 million compared with the four-quarters ended November 30, 2021. Our strong start to fiscal 2023 reflects the continuation of three key trends that have been evident throughout the preceding fiscal year and that have significantly contributed to our financial results. These trends include:




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?Strong growth of All Access Pass and Related Services. All Access Pass (AAP) subscription and subscription services sales increased 20 percent in the first quarter of fiscal 2023 to $39.6 million. Rolling four-quarter AAP subscription and subscription services sales increased 26 percent to $151.0 million.

?Education Division performance improvement. Education Division revenues grew 23 percent on the strength of increased consulting, coaching, and training days delivered during the quarter, increased Leader in Me subscription revenues, and increased material sales.

?International sales improvement. Three of our five international direct offices reported improved sales compared with the first quarter of fiscal 2022 and international licensee revenues increased nine percent over the prior year, reflecting increased sales and improving economic conditions in many of the countries in which we and our licensees operate. We expect sales activity in Asia to improve in future periods as pandemic-related measures are relieved and economies recover.

We were pleased with our overall sales growth during the quarter despite some continuing international headwinds, including unfavorable foreign exchange rates, a 10 percent decrease in China office sales, and a six percent decrease in Japan office sales primarily due to pandemic mitigation measures and economic conditions in those countries. Foreign exchange rates had a $2.0 million adverse impact on the Company's sales during the first quarter of fiscal 2023.

The following is a summary of financial highlights for the first quarter of fiscal 2023:

?Sales - Our consolidated sales for the quarter ended November 30, 2022 increased 13 percent, or $8.1 million, to $69.4 million compared with $61.3 million in the prior year. We continue to be pleased with the strength of our All Access Pass and Leader in Me subscription-based services and believe these services will drive consistent sales growth in fiscal 2023 and in future periods. For the first quarter, Enterprise Division sales increased 11 percent, or $5.3 million, to $53.4 million compared with $48.1 million in fiscal 2022, despite $2.0 million of unfavorable foreign exchange and decreased sales in China and Japan during the quarter as previously described. During the first quarter of fiscal 2023, AAP and related sales increased 20 percent compared with the prior year and annual revenue retention remained strong at well above 90 percent. Education Division sales grew 23 percent compared with the prior year on the strength of increased consulting, coaching, and training days delivered during the quarter, increased Leader in Me subscription revenue, and increased material sales. During the first quarter of fiscal 2023, sales improved in each of our Direct Office, International Licensee, and Education Division segments compared with the first quarter of fiscal 2022.

At November 30, 2022, we had $76.7 million of deferred subscription revenue on our balance sheet, a 13 percent, or $8.9 million, increase compared with deferred subscription revenue at November 30, 2021. At November 30, 2022, we had $74.9 million of unbilled deferred revenue compared with $53.4 million of unbilled deferred revenue at November 30, 2021. Unbilled deferred revenue represents business that is contracted but unbilled (primarily from multiyear subscription contracts), and excluded from our balance sheet. As of November 30, 2022 approximately 48 percent of our AAP contracts are multi-year arrangements.

?Cost of Sales/Gross Profit - Our cost of sales totaled $16.6 million for the quarter ended November 30, 2022, compared with $13.7 million in the first quarter of the prior year. Gross profit for the first quarter of fiscal 2023 increased 11 percent to $52.7 million compared with $47.6 million in fiscal 2022. Our gross margin in the first quarter of fiscal 2023 remained strong at 76.0 percent of sales compared with 77.7 percent in the prior year, reflecting changes in the mix of services and products in sold. Cost of goods sold and gross profit each increased primarily due to higher sales as described above.


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?Operating Expenses - Our operating expenses for the quarter ended November 30, 2022 increased $4.3 million compared with the same quarter of the prior year, which was primarily due to a $4.7 million increase in selling, general, and administrative (SG&A) expenses. Despite the increase in SG&A expenses, as a percent of sales, our SG&A expenses in the first quarter of fiscal 2023 decreased to 63.4 percent compared with 64.2 percent in the prior year. Our SG&A expenses increased primarily due to increased associate costs resulting from new personnel and increased salaries; increased commissions on higher sales; and increased travel expense. At November 30, 2022, we had 292 client partners compared with 271 client partners at November 30, 2021.

?Operating Income, Net Income, and Adjusted EBITDA - As a result of increased sales and a strong gross margin, our income from operations for the quarter ended November 30, 2022 improved 15 percent to $6.4 million, compared with $5.5 million in the first quarter of fiscal 2022. Comparative first quarter fiscal 2023 net income was $4.7 million, or $0.32 per diluted share, compared with $3.8 million, or $0.27 per diluted share, in fiscal 2022. Our Adjusted EBITDA for the quarter ended November 30, 2022 improved 16 percent to $11.5 million, compared with $9.9 million in the first quarter of the prior year.

?Liquidity and Financial Position - Our liquidity and financial position remained strong during the first quarter of fiscal 2023. At November 30, 2022, we had $58.2 million of cash with no borrowings on our $15.0 million secured line of credit facility, compared with $60.5 million, and no borrowings on our credit facility, at August 31, 2022.

Further details regarding our results for the quarter ended November 30, 2022 are provided throughout the following management's discussion and analysis.

Quarter Ended November 30, 2022 Compared with the Quarter Ended November 30, 2021



Enterprise Division

Direct Offices Segment

The Direct Office segment includes our sales personnel that serve clients in the United States and Canada; our directly owned international offices in Japan, China, the United Kingdom, Australia, Germany, Switzerland, and Austria; and other groups such as our government services office and books and audio sales. The following comparative information is for our Direct Offices segment for the periods indicated (in thousands):



                  Quarter Ended          Quarter Ended
                  November 30,  % of     November 30,   % of
                      2022      Sales        2021      Sales     Change
Sales           $        50,167 100.0  $        45,119 100.0   $  5,048
Cost of sales            10,246  20.4            8,917   19.8     1,329
Gross profit             39,921  79.6           36,202   80.2     3,719
SG&A expenses            28,671  57.2           26,248   58.2     2,423
Adjusted EBITDA $        11,250  22.4  $         9,954   22.1  $  1,296

During the first quarter of fiscal 2023, Direct Office segment revenue increased 11 percent to $50.2 million compared with $45.1 million in fiscal 2022. The increase was primarily the result of strong performance in our offices in the United States and Canada where revenue increased 16 percent in the quarter, but was partially offset by $1.6 million of unfavorable foreign currency exchange and decreased sales from our China and Japan offices. During the first quarter of fiscal 2022 our AAP subscription and subscription related revenues remained strong and increased 20 percent over the first quarter of fiscal 2022, while annual AAP revenue retention remained well above 90 percent. The sum of deferred subscription revenue on our balance sheet combined with unbilled multi-year contracts entered into, increased 25 percent to $151.6 million, compared with November 30, 2021. We believe the continued increase in invoiced AAP and other subscription sales, which are initially recognized on the balance sheet, provide a solid base for continued revenue growth in future periods.

Consistent with the previous several quarters, the performance of our international direct offices was directly related to the level of recovery from the pandemic and corresponding business and social activity in each country. Increased sales in


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the United Kingdom, Australia, and Germany/Switzerland/Austria offices were offset by decreased sales in China and Japan. During fiscal 2022, China had a resurgence of COVID cases and enacted strict lockdown measures in response to the rise in cases. These continuing lockdown measures and related social unrest adversely impacted our China office during first quarter of fiscal 2023 and led to a 10 percent reduction in quarter-over-quarter sales. Sales in our Japan office decreased by six percent compared to the prior year and were hampered by economic activity and the fear of resurging COVID cases. While we remain confident in our international direct offices' ability to grow in future periods, growth in our China and Japan offices may continue to be negatively impacted by significant ongoing governmental pandemic-related mandates, unfavorable economic conditions, and social unrest in fiscal 2023 and future periods. Foreign exchange rates had a $1.6 million unfavorable impact on our Direct Office sales and a $0.4 million unfavorable effect on operating income during the opening quarter of fiscal 2023.

Gross Profit. Gross profit increased primarily due to increased sales as previously described. Direct Office gross margin remained strong, and was 79.6 percent compared with 80.2 percent in the prior year.

SG&A Expense. Direct Office SG&A expense increased primarily due to increased associate costs resulting from new personnel, increased salaries, and increased commissions on higher sales, and increased travel expenses.

International Licensees Segment

In foreign locations where we do not have a directly owned office, our training and consulting services are delivered through independent licensees. The following comparative information is for our international licensee operations in the periods indicated (in thousands):



                  Quarter Ended          Quarter Ended
                  November 30,  % of     November 30,   % of
                      2022      Sales        2021      Sales     Change
Sales           $         3,278 100.0  $         2,997 100.0   $    281
Cost of sales               301   9.2              296    9.9         5
Gross profit              2,977  90.8            2,701   90.1       276
SG&A expenses             1,146  35.0            1,030   34.4       116
Adjusted EBITDA $         1,831  55.9  $         1,671   55.8  $    160

Sales. International licensee revenues are primarily comprised of royalty revenues. During the first quarter of fiscal 2023 our licensee revenues increased primarily due to increased royalty revenues from certain licensees as economies in many of the countries where our licensees operate continue to recover from the pandemic. The ongoing recovery led to improved licensee royalty revenues and continued increases in our share of AAP sales. Compared with the first quarter of fiscal 2022, our royalty revenues increased seven percent and our share of AAP revenues increased by 32 percent to $0.4 million. We receive additional revenue from the international licensees for AAP sales to cover a portion of the costs of operating the AAP portal. We remain optimistic that the recovery of international economies in future periods will benefit our licensees' sales and our corresponding royalty revenues. However, macroeconomic conditions, such as foreign exchange rates and inflation, are not within our control and may negatively impact our licensees' operations and our royalty revenues in future periods. Foreign exchange rates had a $0.3 million adverse impact on international licensee sales and operating results during the quarter ended November 30, 2022.

Gross Profit. Gross profit increased primarily due to increased royalty revenues and AAP revenues as previously described. Gross margin remained strong at 90.8 percent compared with 90.1 percent in the prior year, and improved slightly due to the mix of revenue recognized during the first quarter of fiscal 2023.

SG&A Expense. International licensee SG&A expenses increased primarily due to additional spending on technology, development, and various other shared service costs.

Education Division

Our Education Division is comprised of our domestic and international Education practice operations (focused on sales to educational institutions) and includes our widely acclaimed Leader in Me program. The following comparative information is for our Education Division for the periods indicated (in thousands):


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                  Quarter Ended          Quarter Ended
                  November 30,  % of     November 30,   % of
                      2022      Sales        2021      Sales     Change
Sales           $        14,350 100.0  $        11,697 100.0   $  2,653
Cost of sales             5,175  36.1            3,837   32.8     1,338
Gross profit              9,175  63.9            7,860   67.2     1,315
SG&A expenses             8,894  62.0            7,625   65.2     1,269
Adjusted EBITDA $           281   2.0  $           235    2.0  $     46

Sales. Education Division sales for the quarter ended November 30, 2022 grew 23 percent, or $2.7 million, primarily due to increased consulting, coaching, and training days delivered during the quarter, increased Leader in Me subscription revenue, and increased training material sales compared with the prior year. Education subscription and subscription service sales increased 17 percent over the first quarter of fiscal 2022. We are pleased with the continued strength and momentum of our Education Division, which added a record 739 new Leader in Me schools during fiscal 2022. We believe this positive momentum generated in fiscal 2022 and the first quarter of fiscal 2023 will continue through the remainder of fiscal 2023. As of November 30, 2022, the Leader in Me program is used in over 3,400 schools in the United States and Canada.

Gross Profit. Education Division gross profit increased primarily due to sales growth as previously described. Education segment gross margin decreased compared with the prior year primarily due to increased costs related to the delivery of coaching and consulting services and related training materials. Education division gross margin was also adversely impacted by a change in the mix of services and products sold to customers compared with the prior year.

SG&A Expenses. Education SG&A expenses increased primarily due to increased associate expenses from new personnel and changes to compensation plans, and increased travel costs compared with the prior year.

Other Operating Expense Items

Depreciation - Depreciation expense for the first quarter was $1.2 million compared with $1.3 million in the same quarter of fiscal 2022, and decreased primarily due to the full depreciation of certain assets. We currently expect depreciation expense will total approximately $5.7 million in fiscal 2023.

Amortization - Amortization expense decreased $0.3 million compared with the prior year due full amortization of certain intangible assets from previous business acquisitions. We currently expect definite-lived intangible asset amortization expense will total $4.3 million during fiscal 2023.

Income Taxes

Our income tax provision for the quarter ended November 30, 2022 was $1.4 million compared with an income tax provision of $1.3 million in the same quarter of the prior year. Our effective tax rate for the first quarter was generally consistent with the prior year at 23.0 percent in fiscal 2023, compared with 25.5 percent in fiscal 2022. We paid $0.8 million in cash for income taxes during the first quarter of fiscal 2023 and we anticipate that our total cash paid for income taxes over the coming three to five years will be less than our total income tax provision to the extent we are able to utilize net operating loss carryforwards, foreign tax credit carryforwards, and other deferred income tax assets.

LIQUIDITY AND CAPITAL RESOURCES

Introduction

Due to economic uncertainties generated by a variety of current geopolitical events, including macroeconomic factors, international conflicts, and the ongoing impacts from the COVID-19 pandemic, we have prioritized maintaining and preserving adequate liquidity during the past few years. We believe these efforts have been successful and have provided the ability to maintain operations, make strategic investments, and purchase shares of our common stock. At November 30, 2022, our cash and cash equivalents totaled $58.2 million, with no borrowings on our $15.0 million revolving credit facility. Of our $58.2 million of cash at November 30, 2022, $15.5 million was held at our foreign subsidiaries. We routinely repatriate cash from our foreign subsidiaries and consider cash generated from foreign activities a key component of our overall liquidity position. Our primary sources of liquidity are cash flows from the sale of services in


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the normal course of business and available proceeds from our revolving line of credit facility. Our primary uses of liquidity include payments for operating activities, debt payments, business acquisitions, capital expenditures (including curriculum development), working capital expansion, and purchases of our common stock.

At November 30, 2022, our debt covenants consisted of the following: (i) a Funded Indebtedness to Adjusted EBITDAR Ratio of less than 3.00 to 1.00; (ii) a Fixed Charge Coverage ratio not less than 1.15 to 1.00; (iii) an annual limit on capital expenditures (excluding capitalized curriculum development costs) of $8.0 million; and (iv) consolidated accounts receivable of not less than 150 percent of the aggregate amount of the outstanding borrowings on the revolving line of credit, the undrawn amount of outstanding letters of credit, and the amount of unreimbursed letter of credit disbursements.

In the event of noncompliance with these financial covenants and other defined events of default, the lender is entitled to certain remedies, including acceleration of the repayment of any amounts outstanding on the credit agreement entered into on August 7, 2019 (the 2019 Credit Agreement). At November 30, 2022, we believe that we were in compliance with the terms and covenants applicable to the 2019 Credit Agreement and subsequent modifications.

In addition to our term-loan obligation and borrowings on our revolving line of credit, we have a long-term rental agreement on our corporate campus that is accounted for as a financing obligation.

The following discussion is a description of the primary factors affecting our cash flows and their effects upon our liquidity and capital resources during the quarter ended November 30, 2022.

Cash Flows Provided By Operating Activities

Our primary source of cash from operating activities was the sale of services to our customers in the normal course of business. Our primary uses of cash for operating activities were payments for SG&A expenses, to fund changes in working capital, payments for direct costs necessary to conduct training programs, and payments to suppliers for materials used in training manuals sold. Our cash provided by operating activities during the first quarter of fiscal 2023 was $3.0 million compared with $10.2 million in the first quarter of fiscal 2022. The difference was primarily attributable to changes in working capital during the quarter. During the first quarter of fiscal 2023 our collection of accounts receivable remained strong and provided the necessary cash to support our operations, pay our obligations, and make critical investments.

Cash Flows Used For Investing Activities and Capital Expenditures

During the quarter ended November 30, 2022, our cash used for investing activities totaled $2.2 million. Our primary uses of cash for investing activities were purchases of property and equipment in the normal course of business and additional investments in the development of our offerings.

Our purchases of property and equipment during the first quarter of fiscal 2023 consisted primarily of computer hardware, software, and leasehold improvements on our corporate campus. We expect to continue investing in our content and delivery modalities, including the AAP and Leader in Me subscription services and expect to make required leasehold improvements on our corporate campus in fiscal 2023 and in future periods. We currently anticipate that our purchases of property and equipment will total $7.6 million in fiscal 2023.

We spent $1.0 million during the first quarter of fiscal 2023 on the development of various content and offerings. We believe continued investment in our content and offerings is key to future growth and the development of our subscription offerings. We currently expect that our capital spending for curriculum development will increase during the remainder of fiscal 2023 and will total $9.5 million for the fiscal year.

Cash Flows Used For Financing Activities

For the quarter ended November 30, 2022, our net cash used for financing activities totaled $2.9 million. Our primary uses of financing cash included $2.0 million used for principal payments on our term loan and financing obligations, $0.8 million used to purchase shares of our common stock, and $0.4 million used to pay contingent consideration liabilities from previous business acquisitions. Our purchases of common stock during the first quarter of fiscal 2023 were comprised entirely of shares withheld from participants to pay statutory income taxes on stock-based compensation


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awards. Partially offsetting these uses of cash were $0.4 million of proceeds from Employee Stock Purchase Plan participants to purchase shares of stock during the first quarter of fiscal 2023.

On November 15, 2019, our Board of Directors approved a new plan to repurchase up to $40.0 million of the Company's outstanding common stock. The previously existing common stock repurchase plan was canceled and the new common share repurchase plan does not have an expiration date. At November 30, 2022, we have $19.5 million remaining in the current purchase authorization. Our uses of financing cash during the remainder of fiscal 2023 are expected to include required payments on our term loans and financing obligation, contingent consideration payments from previous business acquisitions, and may include purchases of our common stock. However, the timing and amount of common stock purchases is dependent on a number of factors, including available resources, and we are not obligated to make purchases of our common stock during any future period.

Sources of Liquidity

We expect to meet our obligations on the 2019 Credit Agreement, service our existing financing obligation, pay for projected capital expenditures, and meet other obligations during fiscal 2023 from current cash balances and future cash flows from operating activities. Going forward, we will continue to incur costs necessary for the day-to-day operation of the business and may use additional credit and other financing alternatives, if necessary, for these expenditures. Our 2019 Credit Agreement expires in August 2024 and we expect to renew and amend the 2019 Credit Agreement on a regular basis to maintain the long-term borrowing capacity of this credit facility. Additional potential sources of liquidity available to us include factoring receivables, issuance of additional equity, or issuance of debt to public or private sources. If necessary, we will evaluate all of these options and select one or more of them depending on overall capital needs and the associated cost of capital.

We believe that our existing cash and cash equivalents, cash generated by operating activities, and the availability of external funds as described above, will be sufficient for us to maintain our operations for at least the upcoming 12 months. However, our ability to maintain adequate capital for our operations in the future is dependent upon a number of factors, including sales trends, macroeconomic activity, the length and severity of business disruptions associated with the COVID-19 pandemic (and new variants), our ability to contain costs, levels of capital expenditures, collection of accounts receivable, and other factors. Some of the factors that influence our operations are not within our control, such as general economic conditions and the introduction of new offerings or technology by our competitors. We will continue to monitor our liquidity position and may pursue additional financing alternatives, as described above, to maintain sufficient resources for future growth and capital requirements. However, there can be no assurance such financing alternatives will be available to us on acceptable terms, or at all.

Material Uses of Cash and Contractual Obligations

We do not operate any manufacturing, mining, or other capital-intensive facilities, and we have not structured any special purpose entities, or participated in any commodity trading activities, which would expose us to potential undisclosed liabilities or create adverse consequences to our liquidity. However, we have normal ongoing cash expenditures and are subject to various contractual obligations that are required to run our business. Our material cash requirements include the following:

?Associate and Consultant Compensation

?Information Technology Expenditures



?Content Development Costs

?Income Taxes

?Contractual Obligations

These material cash requirements are discussed in more detail in Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended August 31, 2022. During the first quarter of fiscal 2023, there have been no material changes to our expected uses of cash and contractual obligations from those discussed in our Annual Report for the fiscal year ended August 31, 2022. However, current economic conditions and forecasts indicate that our material uses of cash may increase due to inflationary pressures in the upcoming months. For further information on our material uses of cash and contractual obligations, refer


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to the information included in our Annual Report on Form 10-K for the fiscal year ended August 31, 2022, which was filed with the Securities and Exchange Commission on November 14, 2022.

CRITICAL ACCOUNTING ESTIMATES

Our consolidated financial statements were prepared in accordance with GAAP. The significant accounting policies used to prepare our consolidated financial statements are outlined primarily in Note 1 to the consolidated financial statements presented in Part II, Item 8 of our Annual Report on Form 10-K for the fiscal year ended August 31, 2022. Please refer to these disclosures for further information regarding our uses of estimates and critical accounting policies. There have been no significant changes to our previously disclosed estimates or critical accounting policies.

Estimates

Some of the accounting guidance we use requires us to make estimates and assumptions that affect the amounts reported in our consolidated financial statements. We regularly evaluate our estimates and assumptions and base those estimates and assumptions on historical experience, factors that are believed to be reasonable under the circumstances, and requirements under GAAP. Actual results may differ from these estimates under different assumptions or conditions, including changes in economic conditions and other circumstances that are not within our control, but which may have an impact on these estimates and our actual financial results.


SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

Certain statements made by the Company in this report are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934 as amended (the Exchange Act). Forward-looking statements include, without limitation, any statement that may predict, forecast, indicate, or imply future results, performance, or achievements, and may contain words such as "believe," "anticipate," "expect," "estimate," "project," or words or phrases of similar meaning. In our reports and filings we may make forward-looking statements regarding, among other things, our expectations about future sales levels and financial results, our financial performance during fiscal 2023, expected and lingering effects from the COVID-19 pandemic, including effects on how we conduct our business and our results of operations, the timing and duration of the recovery from the COVID-19 pandemic, future training and consulting sales activity, expected benefits from the AAP and the electronic delivery of our content, anticipated renewals of subscription offerings, our ability to hire sales professionals, the amount and timing of capital expenditures, anticipated expenses, including SG&A expenses, depreciation, and amortization, future gross margins, the release of new services or products, the adequacy of existing capital resources, our ability to renew or extend our line of credit facility, the amount of cash expected to be paid for income taxes, our ability to maintain adequate capital for our operations for at least the upcoming 12 months, the seasonality of future sales, future compliance with the terms and conditions of our line of credit, the ability to borrow on our line of credit, expected collection of accounts receivable, estimated capital expenditures, and cash flow estimates used to determine the fair value of long-lived assets. These, and other forward-looking statements, are subject to certain risks and uncertainties that may cause actual results to differ materially from the forward-looking statements. These risks and uncertainties are disclosed from time to time in reports filed by us with the SEC, including reports on Forms 8-K, 10-Q, and 10-K. Such risks and uncertainties include, but are not limited to, the matters discussed in Item 1A of our Annual Report on Form 10-K for the fiscal year ended August 31, 2022, entitled "Risk Factors." In addition, such risks and uncertainties may include unanticipated developments in any one or more of the following areas: cybersecurity risks; inflation and other macroeconomic risks; unanticipated costs or capital expenditures; delays or unanticipated outcomes relating to our strategic plans; dependence on existing products or services; the rate and consumer acceptance of new product introductions, including the All Access Pass; competition; the impact of foreign exchange rates; the number and nature of customers and their product orders, including changes in the timing or mix of product or training orders; pricing of our products and services and those of competitors; adverse publicity; and other factors which may adversely affect our business.

The risks included here are not exhaustive. Other sections of this report may include additional factors that could adversely affect our business and financial performance. Moreover, we operate in a very competitive and rapidly changing environment. New risk factors may emerge and it is not possible for our management to predict all such risk factors, nor can we assess the impact of all such risk factors on our business or the extent to which any single factor, or combination of factors, may cause actual results to differ materially from those contained in forward-looking statements.


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Given these risks and uncertainties, investors should not rely on forward-looking statements as a prediction of actual results.

The market price of our common stock has been and may remain volatile. In addition, the stock markets in general have experienced increased volatility. Factors such as quarter-to-quarter variations in revenues and earnings or losses and our failure to meet expectations could have a significant impact on the market price of our common stock. In addition, the price of our common stock can change for reasons unrelated to our performance. Due to our low market capitalization, the price of our common stock may also be affected by conditions such as a lack of analyst coverage and fewer potential investors.

Forward-looking statements are based on management's expectations as of the date made, and we do not undertake any responsibility to update any of these statements in the future except as required by law. Actual future performance and results will differ and may differ materially from that contained in or suggested by forward-looking statements as a result of the factors set forth in this Management's Discussion and Analysis of Financial Condition and Results of Operations and elsewhere in our filings with the SEC.

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