Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2021 Americas: Day 2 Highlights

December 7, 2021

Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2021, Americas: Day 2 Highlights

We are bringing you news and highlights from the Gartner IT Infrastructure, Operations & Cloud Strategies Conference, taking place this week virtually in the Americas. Below is a collection of the key announcements and insights coming out of the conference. Here are the highlights from Day 1.

On Day 2 from the conference, we are highlighting how to power I&O success through diversity and inclusion, the essentials of Anywhere Operations, and the future of end user computing. Be sure to check this page throughout the day for updates.

Key Announcements

• Gartner Says Infrastructure & Operations Leaders Must Shift Their Focus from Efficiency to Adaptive Resilience to Exploit New Opportunities
• Gartner Identifies the Top Trends Impacting Infrastructure and Operations for 2022

Keynote: Powering Your I&O Success With Diversity and Inclusion

Presented by Debra Logan, Distinguished VP Analyst, Gartner

Reshaping and transforming infrastructure & operations (I&O) requires a resilient and change ready workforce. In her keynote, Debra Logan, Distinguished VP Analyst at Gartner, discussed how creating diverse and inclusive teams can accelerate this resilience.

Debra Logan, Distinguished VP Analyst at Gartner, explained how DEI programs can help I&O leaders address their most important challenges during the Gartner IT Infrastructure, Operations & Cloud Strategies Conference in the Americas.

Gartner research showed that gender diverse teams have more than 35% of females in their team. Those diverse and inclusive teams had more ideas for products and services, reported better timely and accurate decisions and had more team support to the DEI programs that yielded business benefits.

During her keynote at the Gartner Infrastructure, Operations & Cloud Strategies Conference in the Americas, Debra Logan, Distinguished VP Analyst at Gartner, said that for I&O leaders to be successful in DEI, they need to be curious, collaborative and courageous.

Key Takeaways

• "Diversity, equity and inclusion (DEI) programs can help I&O leaders address their most important challenges: talent shortages, innovation bottlenecks and change resistance."

• "I&O leaders work in a monoculture which is fragile. That needs to change for I&O leaders to adapt to unpredictable and changing conditions."

• "To be successful in DEI, you need to adopt three principles. Be curious. Be collaborative. Be courageous."

• "Diversity is the outcome of inclusion and equity. To make your team more diverse, you need to make your team more inclusive. To attract and retain non-traditional talent, you must have equity and inclusion."

• Gartner research shows that culture change is the top challenge for 33% of I&O leaders.

• "Since changing the culture of I&O is something that is keeping you up at night, you need to think and act differently. Facilitate psychological safety, and to understand psychological safety you need to understand agile DevOps."

• "Set goals to recognize your team members. Learn how each employee likes to be recognized and better understand your team."

It's not too late to join the conference!

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Watch this space for more updates throughout the day.

View coverage from Day 1