You should read the following discussion and analysis of our financial condition
and results of operations together with Part II, Item 6, "Selected Financial
Data" and our audited consolidated financial statements and related notes
included elsewhere in this Annual Report on Form 10-K. This discussion contains
forward-looking statements based upon current plans, expectations and beliefs
involving risks and uncertainties. Our actual results may differ materially from
those anticipated in these forward-looking statements as a result of various
factors, including those set forth under "Risk Factors" and in other parts of
this Annual Report on Form 10-K. A discussion of the year ended December 31,
2019 compared to the year ended December 31, 2018 has been reported previously
in our final prospectus dated September 22, 2020 filed with the SEC on September
24, 2020 pursuant to Rule 424(b)(4) (File No. 333-248465) of the Securities Act
(the "Prospectus"), under the heading "Management's Discussion and Analysis of
Financial Condition and Results of Operations."

                                    Overview

Our mission is to help Americans get the healthcare they need at a price they can afford. To achieve this, we are building the leading, consumer-focused digital healthcare platform in the United States.



Healthcare consumers in the United States face an increasing number of
challenges. These include a lack of affordability, transparency, and access to
care. Additionally, healthcare professionals' lack of access to current
prescription pricing and out of pocket consumer cost information exacerbate the
challenges that healthcare consumers face. GoodRx was founded to solve these
challenges. We started with a price comparison tool for prescriptions, offering
consumers free access to lower prices on their medication. Today, our expanded
platform also provides access to brand medication savings programs, affordable
and convenient medical provider consultations and lab tests via our telehealth
offerings, GoodRx Care and the GoodRx Telehealth Marketplace, and other
healthcare related content. Whether a consumer is insured or uninsured, young or
old, or suffers from an acute or a chronic ailment, we strive to be at the
consumer's side throughout their healthcare journey. We believe that our
offerings provide significant savings to consumers, and can help drive greater
medication adherence, faster treatment and better patient outcomes that also
benefit the broader healthcare ecosystem and its stakeholders. These all
contribute to a healthier, happier society.

We believe our financial results reflect the significant market demand for our
offerings and the value that we provide to the broader healthcare ecosystem. Our
revenue grew 42% for the year ended December 31, 2020 to $550.7 million, up from
$388.2 million for the year ended December 31, 2019. In the year ended December
31, 2020, net loss was $293.6 million, compared to net income of $66.0 million
in the year ended December 31, 2019. Net loss for the year ended December 31,
2020 was impacted by $383.4 million of stock-based compensation expense and
payroll tax expense related to stock-based compensation in connection with
equity awards made to the Co-Chief Executive Officers in connection with the
IPO, and a $41.7 million charge related to a charitable stock donation in
support of our philanthropic endeavors. Adjusted EBITDA was $203.4 million in
the year ended December 31, 2020, up from $159.8 million in the year ended
December 31, 2019. We have been focusing on capital efficiency and delivering on
a cash generative monetization model since inception. Cash flow provided by
operating activities grew 58% in the year ended December 31, 2020 to $131.3
million, up from $83.3 million in the year ended December 31, 2019.

Adjusted EBITDA is a non-GAAP financial measure. For a reconciliation of
Adjusted EBITDA to the most directly comparable GAAP financial measure,
information about why we consider Adjusted EBITDA useful and a discussion of the
material risks and limitations of these measures, please see Part II, Item 6,
"Selected Financial Data - Non-GAAP Financial Measures" included elsewhere in
this Annual Report on Form 10-K.

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                               Impact of COVID-19

GoodRx continues to closely monitor how the spread of COVID-19 is affecting its
employees, customers and business operations. The outbreak has resulted in
authorities implementing numerous measures to try to contain the virus, such as
travel bans and restrictions, quarantines, shelter-in-place orders, and business
shutdowns. In particular for our business, governmental authorities have also
recommended, and in certain cases, required, that elective or other medical
appointments be suspended or cancelled to avoid non-essential patient exposure
to medical environments and potential infection. These and other measures have
not only negatively impacted consumer spending and business spending habits,
they have adversely impacted and may further impact our workforce and operations
and the operations of healthcare professionals, pharmacies, consumers, PBMs and
others in the broader healthcare ecosystem. Although certain of these measures
are beginning to ease in some geographic regions, overall measures to contain
the COVID-19 outbreak may remain in place for a significant period of time, and
certain geographic regions are experiencing a resurgence of COVID-19 infections.
The duration and severity of this pandemic is unknown and the extent of the
business disruption and financial impact depend on factors beyond our knowledge
and control.

Various government measures, community self-isolation practices and
shelter-in-place requirements, as well as the perceived need by individuals to
continue such practices to avoid infection, have generally reduced the extent to
which consumers visit healthcare professionals in-person, seek treatment for
certain conditions or ailments, and receive and fill prescriptions. Consumers
may also increasingly elect to receive prescriptions by mail order instead of at
the pharmacy, which could have an adverse impact on our prescription offering.
In addition, many pharmacies and healthcare providers have reduced staffing,
closed locations or otherwise limited operations, and many prescribing
healthcare professionals have reduced or postponed treatment of certain
patients.

The number of Monthly Active Consumers decreased and our prescription offering
experienced a decline in activity in the second quarter of 2020 as compared to
the first quarter of 2020 as many consumers avoided visiting healthcare
professionals and pharmacies in-person, which we believe has had a similar
effect across the industry. The number of Monthly Active Consumers then
sequentially increased in the third and fourth quarters of 2020 as the number of
physician visits increased and as consumers partially resumed their interaction
with the healthcare system. Even though we saw improved activity in our
prescription offering in the third and fourth quarters of 2020, we believe
COVID-19 continues to have an adverse impact on our prescription offerings and
continued improvement in future periods remains uncertain. Any decrease in the
number of consumers seeking to fill prescriptions could negatively impact demand
for and use of certain of our offerings, particularly our prescription offering,
which would have an adverse effect on our business, financial condition and
results of operations.

Conversely, pandemics, epidemics and outbreaks may significantly and temporarily
increase demand for our telehealth offerings. COVID-19 has significantly
accelerated the awareness and use of our telehealth offerings, including demand
for our GoodRx Care offering and the utilization of our GoodRx Telehealth
Marketplace. While we have experienced a significant increase in demand for the
telehealth offerings, there can be no assurance that the levels of interest,
demand and use of our telehealth offerings will continue at current levels or
will not decrease during or after the pandemic. Any such decrease could have an
adverse effect on our growth and the success of our telehealth offerings.

Additionally, while the potential economic impact brought by, and the duration
of any pandemic, epidemic or outbreak of an infectious disease, including
COVID-19, may be difficult to assess or predict, the widespread COVID-19
pandemic has resulted in, and may continue to result in, significant disruption
of global financial markets, reducing our ability to access capital, which could
in the future negatively affect our liquidity.

The full extent to which the outbreak of COVID-19 will continue to impact our
business, results of operations and financial condition is still unknown and
will depend on future developments, which are highly uncertain and cannot be
predicted, including, but not limited to, the duration and spread of the
outbreak, its severity, the actions to contain the virus or treat its impact,
and how quickly and to what extent normal economic and operating conditions can
resume. Even after the outbreak of COVID-19 has subsided, we may experience
materially adverse impacts to our business as a result of its global economic
impact, including any recession that has occurred or may occur in the future.

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For additional information, see Part I, Item 1A, "Risk Factors-Risks Related to
Our Business-A pandemic, epidemic or outbreak of an infectious disease in the
United States, including the outbreak of COVID-19, could impact our business."

Seasonality



We typically experience stronger consumer demand during the first and fourth
quarters of each year, which coincide with generally higher consumer healthcare
spending, doctor office visits, annual benefit enrollment season, and seasonal
cold and flu trends. This seasonality may impact revenue and sales and marketing
expense. The rapid growth of our business may have masked these trends to date,
and we expect the impact of seasonality to be more pronounced in the future.
However, in 2020 we saw the impact of the COVID-19 pandemic further disrupt
these trends. This disruption has continued in 2021 and may continue in future
periods.

Initial Public Offering

On September 25, 2020, we completed our IPO by issuing 28,615,034 shares of our
Class A common stock at a price to the public of $33 per share, resulting in net
proceeds to us of $886.9 million, after deducting the underwriting discount of
$52.5 million and offering expenses of $4.9 million. Additionally, certain
existing stockholders sold an aggregate of 11,192,657 shares.

Private Placement



On September 25, 2020, we completed the sale of 3,030,303 shares of our Class A
common stock at a purchase price of $33 per share to SLP Geology Aggregator,
L.P., resulting in proceeds to us of $100.0 million. SLP Geology Aggregator,
L.P. is an investment fund associated with Silver Lake Partners.

Recent Developments



On March 8, 2021, we entered into a definitive agreement to acquire 100% of the
outstanding equity interests of HealthiNation, Inc. ("HealthiNation") for
approximately $75.0 million in cash, subject to customary adjustments and
payable at closing of the acquisition. HealthiNation is a leading provider of
engaging and informative health video content across all main categories of
healthy living. The proposed acquisition will allow us to supplement and expand
the services currently available under our existing pharmaceutical manufacturer
solutions platform. We expect to fully fund the proposed acquisition with
available cash on hand, but may also opt to fund a portion or all of the
consideration through borrowings under our existing line of credit.

The proposed acquisition is expected to close in the latter half of the second
quarter of 2021, subject to a number of customary conditions, including but not
limited to, resolution of any due diligence findings and no material adverse
changes occurring in HealthiNation.



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                      Key Financial and Operating Metrics

We use Monthly Active Consumers and Adjusted EBITDA to assess our performance, make strategic and offering decisions and build our financial projections.

Monthly Active Consumers



We define Monthly Active Consumers as the number of unique consumers who have
used a GoodRx code to purchase a prescription in a given calendar month and have
saved money compared to the list price of the medication. A unique consumer who
uses a GoodRx code more than once in a calendar month to purchase prescription
medications is only counted as one Monthly Active Consumer in that month. A
unique consumer who uses a GoodRx code in two or three calendar months within a
quarter will be counted as a Monthly Active Consumer in each such month. Monthly
Active Consumers do not include subscribers to our subscription offerings,
consumers of our pharmaceutical manufacturer solutions offering, or consumers
who used our telehealth offerings. When presented for a period longer than a
month, Monthly Active Consumers is averaged over the number of calendar months
in such period. For example, a unique consumer who uses a GoodRx code twice in
January, but who did not use our prescription offering again in February or
March, is counted as 1 in January and as 0 in both February and March, thus
contributing 0.33 to our Monthly Active Consumers for such quarter (average of
1, 0 and 0). A unique consumer who uses a GoodRx code in January and in March,
but did not use our prescription offering in February, would be counted as 1 in
January, 0 in February and 1 in March, thus contributing 0.66 to our Monthly
Active Consumers for such quarter. Monthly Active Consumers from acquired
companies are only included beginning in the first full quarter following the
acquisition. Beginning in the fourth quarter of 2020, our Monthly Active
Consumers number includes consumers we acquired through the acquisition of
Scriptcycle in August 2020.



                                                                                                                        Three Months Ended
                Mar. 31     Jun. 30    Sept. 30    Dec. 31    Mar. 31    Jun. 30     Sept. 30    Dec. 31    Mar. 31    Jun. 30     Sept. 30    Dec. 31    Mar. 31    Jun. 30     Sept. 30    Dec. 31    Mar. 31    Jun. 30     Sept. 30    Dec. 31
                 2016        2016        2016        2016       2017       2017        2017        2017       2018       2018        2018        2018       2019       2019        2019        2019       2020       2020        2020        2020
                                                                                                                          (in thousands)
Monthly Active
Consumers            718         852         981      1,138      1,279      1,309        1,455      1,710      2,020      2,170        2,413      2,750      3,188      3,513        3,787      4,272      4,875      4,418        4,895      5,644




The number of Monthly Active Consumers is a key indicator of the scale of our
consumer base and a gauge for our marketing and engagement efforts. We believe
that this metric reflects our scale, growth and engagement with consumers. The
number of average Monthly Active Consumers grew 34% in the year ended December
31, 2020 to 5.0 million, compared to 3.7 million in the year ended December 31,
2019.

Adjusted EBITDA



Adjusted EBITDA is a key measure we use to assess our financial performance and
is also used for internal planning and forecasting purposes. We believe Adjusted
EBITDA is helpful to investors, analysts and other interested parties because it
can assist in providing a more consistent and comparable overview of our
operations across our historical financial periods. In addition, this measure is
frequently used by analysts, investors and other interested parties to evaluate
and assess performance.


Adjusted EBITDA and Adjusted EBITDA Margin are non-GAAP measures and are presented for supplemental informational purposes only and should not be considered as alternatives or substitutes to financial information presented in accordance with GAAP.



For more information about Adjusted EBITDA and Adjusted EBITDA Margin, including
the definition and limitations of such measures, and a reconciliation of
Adjusted EBITDA to net (loss) income, the most comparable financial measure
calculated in accordance with GAAP, see Part II, Item 6, "Selected Financial
Data" included in Part II of this Annual Report on Form 10-K.

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The following table presents our Adjusted EBITDA and Adjusted EBITDA Margin for
the periods indicated:



                                           Year Ended December 31,
                                             2020             2019
                                            (dollars in thousands)
                Adjusted EBITDA          $    203,449       $ 159,802
                Adjusted EBITDA Margin           36.9 %          41.2 %






Adjusted EBITDA grew 27% in the year ended December 31, 2020 to $203.4 million,
compared to $159.8 million in the year ended December 31, 2019 as our business
continued to grow. Adjusted EBITDA margin decreased from 41.2% to 36.9% due to
an increase in cost of revenue relative to revenue due primarily to continued
investments in product development and technology, growth of our telehealth
offering, as well as investments in our general and administrative
infrastructure as we prepared for our IPO and to operate as a public company.

We expect our Adjusted EBITDA and Adjusted EBITDA Margin to fluctuate primarily based on the level of our investments in sales and marketing and product development and technology relative to changes in revenue.



We generally expect to continue to invest in sales and marketing in the
near-term, but will continue to evaluate the impact of COVID-19 on our business
and actively manage our sales and marketing spend, including investment in
consumer acquisition, which is largely variable, as market conditions change. We
also intend to continue to invest in product development and technology to
continue to improve our platform, introduce new offerings and scale existing
ones. Additionally, we expect to continue to invest in our general and
administrative infrastructure to support our operations as a public company.

Components of our Results of Operations

Revenue



Our revenue is primarily derived from prescription transactions revenue that is
generated when pharmacies fill prescriptions for consumers, and from other
revenue streams such as our subscription offerings, from pharmaceutical
manufacturers and affiliates, and our telehealth offerings. All of our revenue
has been generated in the United States.

• Prescription transactions revenue: Consists primarily of revenue


          generated from PBMs when a prescription is filled with a GoodRx code
          provided through our platform. The majority of our contracts with PBMs
          provide for fees that represent a percentage of the fees that the PBM
          charges to the pharmacy, and a minority of our contracts provide for a
          fixed fee per transaction. Our percentage of fee contracts often also

include a minimum fixed fee per transaction. We expect the revenue

contribution from contracts with fixed fee arrangements to remain

largely stable over the medium term, and do not expect that changes in

revenue contribution from fixed fee versus percentage of fee

arrangements will materially impact our revenue. Certain contracts also


          provide that the amount of fees we receive is based on the volume of
          prescriptions filled each month.


     •    Other revenue: Consists primarily of subscription revenue from our

subscription offerings, including Gold and Kroger Savings, revenue

generated from pharmaceutical manufacturers for advertising and

integrating onto our platform their affordability solutions to our

consumers and advertising in direct mailers, and revenue generated by

our telehealth offerings that allow consumers to access healthcare


          professionals online.


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Expenses

We incur the following expenses directly related to our cost of revenue and operating expenses:

• Cost of revenue: Consists primarily of costs related to outsourced

consumer support, healthcare provider costs for GoodRx Care, personnel

costs including salaries, benefits, bonuses and stock-based compensation


          expense, for our consumer support employees, hosting and cloud costs,
          merchant account fees, processing fees and allocated overhead. Cost of

revenue is largely driven by the growth of our visitor, subscriber and

active consumer base, as well as our telehealth offerings. Our cost of

revenue as a percentage of revenue may vary based on the relative growth

rates of our various offerings.

• Product development and technology: Consists primarily of personnel

costs, including salaries, benefits, bonuses and stock-based

compensation expense, for employees involved in product development


          activities, third-party services and contractors related to product
          development, information technology and software-related costs, and
          allocated overhead. Product development and technology expenses are
          primarily driven by increases in headcount required to support and

further develop our various products. We capitalize certain qualified


          costs related to the development of internal-use software, which may
          also cause product development and technology expenses to vary from

period to period. We expect product development and technology expenses


          will increase on an absolute dollar basis as we continue to grow our
          platform and product offerings.

• Sales and marketing: Consists primarily of advertising and marketing

expenses for consumer acquisition and retention, as well as personnel

costs, including salaries, benefits, bonuses, stock-based compensation

expense and sales commissions, for sales and marketing employees,

third-party services and contractors, and allocated overhead. Sales and


          marketing expenses are primarily driven by investments to grow and
          retain our consumer base and may fluctuate based on the timing of our
          investments in consumer acquisition and retention. Over the near to
          medium term, we expect to increase our spending on sales and marketing.


     •    General and administrative: Consists primarily of personnel costs

including salaries, benefits, bonuses and stock-based compensation

expense for our executive, finance, accounting, legal, and human

resources functions, as well as professional fees, occupancy costs,

change in fair value of contingent consideration, charitable donations

and other general overhead costs. We have incurred, and expect to

continue to incur, additional general and administrative costs in

compliance, legal, investor relations, insurance, and professional


          services related to our compliance and reporting obligations as a public
          company. We have incurred, and also expect to incur, additional general

and administrative costs in connection with the vesting and settlement

of RSUs, including the grant of restricted stock unit awards covering an

aggregate of 12,316,533 shares of Class B common stock to each of our

Co-Chief Executive Officers in connection with our IPO in particular. We

also anticipate that as we continue to grow as a company our general and

administrative costs will increase on an absolute dollar basis.

• Depreciation and amortization: Consists of depreciation of property and

equipment and amortization of capitalized internal-use software costs

and intangible assets. Our depreciation and amortization changes

primarily based on changes in our property and equipment, intangible

assets, and capitalized software balances.

Other (Income) Expense

Our other (income) expense consists of the following:

• Other (income) expense, net: Consists primarily of third-party

transaction expenses related to the modification of our debt facilities.




     •    Loss on extinguishment of debt: Consists of losses recognized due to
          extinguishment of debt.

• Interest expense: Consists primarily of interest expense associated with


          the Credit Facilities (as defined below), including amortization of debt
          issuance costs and discounts.


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• Interest income: Consists primarily of interest income earned on excess

cash held in interest-bearing accounts.

Income Tax Benefit (Expense)



Our income tax benefit (expense) consists of federal and state income taxes. Our
effective income tax rates for the year ended December 31, 2020 was 3.2% and for
the year ended December 31, 2019 was 20.4%. The change in our effective income
tax rate for the year ended December 31, 2020 compared to the year ended
December 31, 2019 was primarily due to non-deductible stock-based compensation
expense for the Founders Awards made in connection with the IPO. The tax effects
of the non-deductible officers' compensation were offset by excess tax benefits
related to the exercise of stock options and tax benefits from U.S. federal and
state tax credits. Our effective income tax rate differed from the U.S.
statutory tax rate of 21% primarily due to officers' compensation limitations,
stock-based compensation tax deductions, and U.S. federal and state tax credits.



Results of Operations

The following table summarizes key components of our results of operations for the years ended December 31, 2020 and 2019:





                                                            Year Ended December 31,
                                                            2020               2019
                                                                (in thousands)
Revenue:
Prescription transactions revenue                       $     488,257      $    364,582
Other revenue                                                  62,443            23,642
Total revenue                                                 550,700           388,224
Costs and operating expenses:
Cost of revenue, exclusive of depreciation and
amortization
  presented separately below                                   29,587       

14,016


Product development and technology                             61,816            29,300
Sales and marketing                                           255,135           176,967
General and administrative                                    461,451            14,692
Depreciation and amortization                                  18,430            13,573
Total costs and operating expenses                            826,419           248,548
Operating (loss) income                                      (275,719 )         139,676
Other (income) expense:
Other (income) expense, net                                       (22 )           2,967
Loss on extinguishment of debt                                      -             4,877
Interest income                                                  (160 )            (715 )
Interest expense                                               27,913            49,569
Total other expense, net                                       27,731            56,698
(Loss) income before income taxes                            (303,450 )          82,978
Income tax benefit (expense)                                    9,827           (16,930 )
Net (loss) income                                       $    (293,623 )    $     66,048




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Year Ended December 31, 2020 Compared to Year Ended December 31, 2019



Revenue



                                         Year Ended December 31,              Change
                                           2020             2019            $           %
                                                      (dollars in thousands)
   Prescription transactions revenue   $    488,257       $ 364,582     $ 123,675        34 %
   Other revenue                             62,443          23,642        38,801       164 %
   Total revenue                       $    550,700       $ 388,224     $ 162,476        42 %




Prescription transactions revenue for the year ended December 31, 2020 increased
$123.7 million, or 34%, compared to the year ended December 31, 2019, driven
primarily by a 34% increase in the number of our average Monthly Active
Consumers. We believe prescription transactions revenue continues to be impacted
by COVID-19. Scriptcycle active consumers are also included in our Monthly
Active Consumers number beginning in the fourth quarter of 2020, the first full
quarter post its acquisition.

Other revenue for the year ended December 31, 2020 increased $38.8 million, or
164%, compared to the year ended December 31, 2019. This increase was primarily
due to an increase in subscription revenue as a result of an increase in the
number of subscribers in the year ended December 31, 2020 compared to the year
ended December 31, 2019, an increase in revenue from our pharmaceutical
manufacturers offering, and an increase in telehealth revenue driven by GoodRx
Care and the launch of the GoodRx Telehealth Marketplace in March 2020.

Costs and operating expenses

Cost of revenue, exclusive of depreciation and amortization





                                                Year Ended December 31,                Change
                                                 2020              2019            $             %
                                                              (dollars in thousands)

Cost of revenue, exclusive of depreciation


  and amortization                           $     29,587       $   14,016     $  15,571           111 %
As a percentage of total revenue                        5 %              4 %




Cost of revenue for the year ended December 31, 2020 increased $15.6 million, or
111%, compared to the year ended December 31, 2019. This increase was primarily
due to a $7.1 million increase in provider cost related to our telehealth
offerings driven by an increase in the number of online provider visits, a $3.5
million increase in outsourced and in-house personnel related consumer support
expense to support our growth, and other increases in allocated overhead,
hosting and cloud expenses, and merchant fees.

Product development and technology





                                          Year Ended December 31,              Change
                                            2020             2019           $           %
                                                      (dollars in thousands)

Product development and technology $ 61,816 $ 29,300 $ 32,516 111 %


   As a percentage of total revenue               11 %             8 %




Product development and technology expenses for the year ended December 31, 2020
increased by $32.5 million, or 111%, compared to the year ended December 31,
2019. This increase was primarily due to increases in product development
related personnel expenses of $23.8 million due to higher headcount and an
increase in stock-based compensation expense related to awards made in
connection with and after our IPO. The increase in product development and
technology expense was also due to an increase in allocated overhead of $4.6
million to support our product development efforts and an increase in
third-party services and contractor expenses related to product development of
$4.1 million.

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Sales and marketing



                                         Year Ended December 31,             Change
                                           2020             2019           $          %
                                                     (dollars in thousands)
    Sales and marketing                $    255,135       $ 176,967     $ 78,168       44 %

    As a percentage of total revenue             46 %            46 %




Sales and marketing expenses for the year ended December 31, 2020 increased by
$78.2 million, or 44%, compared to the year ended December 31, 2019. This
increase was primarily due to a $58.7 million increase in advertising expenses
and a $14.1 million increase in sales and marketing related personnel expenses
due to higher headcount and an increase in stock-based compensation expense
related to awards made in connection with and after our IPO.

We continue to evaluate the impact of COVID-19 on our business and actively manage our consumer acquisition spending according to market conditions.



General and administrative



                                       Year Ended December 31,               Change
                                         2020              2019           $            %
                                                     (dollars in thousands)
  General and administrative         $     461,451       $ 14,692     $ 446,759       3,041 %

  As a percentage of total revenue              84 %            4 %




General and administrative expenses for the year ended December 31, 2020
increased by $446.8 million, or 3,041%, compared to the year ended December 31,
2019. This increase was primarily due to $383.4 million of expense related to
the Founders Awards made in connection with the IPO as further described in Note
15 of our audited consolidated financial statements, made up of $373.0 million
of stock based compensation and $10.4 million payroll tax related to this award,
and a $41.7 million charge related to a charitable stock donation in support of
our philanthropic endeavors. The increase in general and administrative expense
was also due to a $10.3 million increase in other executive and administrative
related personnel expenses due to higher headcount and an increase in
stock-based compensation expense related to awards made in connection with and
after our IPO, and a $9.0 million increase in insurance and professional and
other fees to support our growth, preparation for our IPO, and operations as a
public company after our IPO.

Depreciation and amortization



                                          Year Ended December 31,             Change
                                            2020             2019           $         %
                                                     (dollars in thousands)

Depreciation and amortization $ 18,430 $ 13,573 $ 4,857 36 %


     As a percentage of total revenue              3 %             3 %




Depreciation and amortization expenses for the year ended December 31, 2020
increased by $4.9 million, or 36%, compared to the year ended December 31, 2019.
This increase was due primarily to a $2.6 million increase in capitalized
software amortization due to higher capitalized costs for platform improvements
and the introduction of new products and features and a $1.5 million increase in
intangible assets amortization as a result of intangible asset additions from
our 2019 and 2020 acquisitions. We expect depreciation to increase over the near
term due to $21.8 million of tangible assets placed in service towards the end
of the fourth quarter of 2020 related to our new office facility in Santa
Monica.

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Other (income) expense, net



                                        Year Ended December 31,              Change
                                       2020              2019             $           %
                                                    (dollars in thousands)
  Other (income) expense, net        $     (22 )     $       2,967     $ (2,989 )     (101 )%

  As a percentage of total revenue           0 %                 1 %




Other expenses decreased by $3.0 million compared to 2019 due to third-party
transaction expenses related to an amendment to the First Lien Credit Agreement
in November 2019.

Loss on extinguishment of debt





                                        Year Ended December 31,                Change
                                     2020                 2019              $           %
                                                     (dollars in thousands)

Loss on extinguishment of debt $ - $ 4,877 $ (4,877 ) (100 )%


 As a percentage of total revenue         0 %                      1 %




In 2019, we recognized a loss of $4.9 million related to prepayment penalties
and the write-off of unamortized loan fees upon the extinguishment of our Second
Lien Term Loan Facility (as defined below) in November 2019.

Interest income



                                          Year Ended December 31,            Change
                                          2020              2019           $         %
                                                    (dollars in thousands)
    Interest income                    $      (160 )     $      (715 )   $ 555       (78 )%

    As a percentage of total revenue             0 %               0 %




The decrease in interest income was primarily due to lower interest rates during
the year ended December 31, 2020, compared to the year ended December 31, 2019.

Interest expense



                                        Year Ended December 31,              Change
                                          2020             2019            $           %
                                                     (dollars in thousands)
   Interest expense                   $     27,913       $  49,569     $ (21,656 )     (44 )%

   As a percentage of total revenue              5 %            13 %




Interest expense for the year ended December 31, 2020 decreased by $21.7
million, or 44%, compared to the year ended December 31, 2019 primarily due to
the November 2019 amendment to increase the amount of the First Lien Term Loan
Facility in order to repay all amounts outstanding under the Second Lien Term
Loan Facility, which bore interest at a higher rate than the First Lien Term
Loan Facility, as further described below, as well as due to lower average debt
balances and lower interest rates.

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Income tax benefit (expense)



                                      Year Ended December 31,              Change
                                       2020              2019           $           %
                                                   (dollars in thousands)

Income tax benefit (expense) $ 9,827 $ (16,930 ) $ 26,757 (158 )%


     Effective income tax rate                3 %             20 %




For the year ended December 31, 2020, we had an income tax benefit of $9.8
million, compared to income tax expense of $16.9 million for the year ended
December 31, 2019 and an effective income tax rate of 3% and 20%, respectively.
This difference was due primarily to the pre-tax loss for the year ended
December 31, 2020 as a result of $373.0 million of stock-based compensation
expense related to the Founders Awards made in connection with the IPO and a
$41.7 million charge related to a charitable stock donation in support of our
philanthropic endeavors. The tax effects of the non-deductible Founders Awards
stock-based compensation expense were partially offset by excess tax benefits
related to the exercise of stock options and tax benefits from U.S. federal and
state tax credits.

Liquidity and Capital Resources



Since our inception, we have financed our operations primarily through net cash
provided by operating activities, equity issuances, and borrowings under our
long-term debt arrangements. Our primary requirements for liquidity and capital
are to finance working capital, capital expenditures and general corporate
purposes. Our principal sources of liquidity are expected to be our cash and
cash equivalents and borrowings available under our $100.0 million secured
asset-based Revolving Credit Facility. As of December 31, 2020, we had cash and
cash equivalents of $968.7 million and $90.9 million available under the
Revolving Credit Facility.

We believe that our net cash provided by operating activities, cash on hand and
availability under the Revolving Credit Facility will be adequate to meet our
operating, investing and financing needs for at least the next 12 months. Our
future capital requirements will depend on many factors, including our revenue
growth, the timing and extent of investments to support such growth, the
expansion of sales and marketing activities, and many other factors as described
in Part I, Item 1A, "Risk Factors". We historically have not had any off-balance
sheet arrangements nor do we currently have any off-balance sheet arrangements
as defined under SEC rules.

If necessary, we may borrow funds under our Revolving Credit Facility to finance
our liquidity requirements, subject to customary borrowing conditions. To the
extent additional funds are necessary to meet our long-term liquidity needs as
we continue to execute our business strategy, we anticipate that they will be
obtained through the incurrence of additional indebtedness, additional equity
financings or a combination of these potential sources of funds; however, such
financing may not be available on favorable terms, or at all. In particular, the
widespread COVID-19 pandemic has resulted in, and may continue to result in,
significant disruption of global financial markets, reducing our ability to
access capital. If we are unable to raise additional funds when or on the terms
desired, our business, financial condition and results of operations could be
adversely affected.

In light of the large number of RSUs subject to the Founders Awards that were
granted in connection with our IPO in September 2020, we have incurred and
anticipate that we will incur substantial additional stock-based compensation
and expend substantial funds to satisfy tax withholding and remittance
obligations as these RSUs vest over time. The grant date fair value of the
Founders Awards was $533.3 million. Given the Company's stock price for the post
IPO period, all of the stock price goals with respect to the Performance-Vesting
Founders Awards, (see Note 15 of our consolidated financial statements) were
achieved in October 2020. As a result, all 16,422,044 Performance-Vesting
Founders Awards vested during the year ended December 31, 2020. During the year
ended December 31, 2020, the Company has recognized a cumulative $373.0 million
of stock-based compensation expense related to the Founders Awards, of which
$53.2 million related to the Time-Vesting Founders Awards and $319.8 million
related to the Performance-Vesting Founders Awards. At December 31, 2020, there
was $160.3 million of total

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unrecognized stock-based compensation cost related to the time-vesting portion
of the Founders Awards, which is expected to be recognized over the weighted
average remaining service period of 2.1 years. In addition, as a result of the
Founders Awards, and the Performance-Vesting Founders Awards in particular, a
large number of shares of Class B common stock will be issued on the settlement
date. On the settlement dates for the RSUs, we plan to withhold shares and remit
income taxes on behalf of the holders of such Founders Awards at applicable
statutory rates, which we refer to as net settlement, which may result in
substantial tax withholding obligations. As an employee earns compensation, both
the employer and the employee are liable for some portion of Social Security
taxes and Medicare taxes (collectively referred to as "FICA" taxes) on the
compensation. FICA taxes are generally due in the period when the substantial
risk of forfeiture lapses. As the Performance-Vesting Founders Awards vested in
October 2020, the Company accelerated the settlement of 0.7 million RSUs during
the fourth quarter of 2020 sufficient to satisfy FICA tax withholding
obligations due in the year of vesting. The remaining non-accelerated 15.7
million Performance-Vesting Founders Awards shares will not be issued until
three years from the vesting date or, if earlier, a change in control event, as
defined in the RSU agreements governing the Founders Awards.

Assuming an approximate 47% income tax withholding rate and stock price of
$65.00 per share at settlement, for the 15.7 million Performance-Vesting
Founders Award shares that vested and have yet to be settled as described in the
preceding paragraph, we estimate that our cash obligation on behalf of our
Co-Founders to the relevant tax authorities to satisfy income tax withholding
obligations would be approximately $481.7 million, and we would deliver an
aggregate of approximately 8.3 million shares of our Class B common stock to net
settle these awards, after withholding an aggregate of approximately 7.4 million
shares of our Class B common stock. The actual amount of the income tax
obligations and the number of shares to be delivered could be higher or lower,
depending on the price of our Class A common stock upon settlement and the
applicable income tax withholding rates then in effect.

Credit Facilities



In October 2018, GoodRx, Inc., our wholly owned subsidiary, as borrower, and
GoodRx Intermediate Holdings, LLC, entered into a first lien credit agreement
with various lenders ("First Lien Credit Agreement"). The First Lien Credit
Agreement provided for a $40.0 million Revolving Credit Facility and a $545.0
million senior secured term loan facility ("First Lien Term Loan Facility" and,
together with the Revolving Credit Facility, the "Credit Facilities"). In
November 2019, the First Lien Term Loan Facility was amended to increase the
amount of the facility to $700.0 million. Additionally, in May 2020, the
Revolving Credit Facility was amended to increase the amount of the facility to
$100.0 million.

The Revolving Credit Facility and the First Lien Term Loan Facility under the
First Lien Credit Agreement are collateralized by substantially all of our
assets, including our intellectual property, and 100% of the equity interest of
GoodRx, Inc.

The First Lien Credit Agreement that governs the Revolving Credit Facility and
the First Lien Term Loan Facility contains certain affirmative and negative
covenants, including, among other things, restrictions on indebtedness, liens,
fundamental changes, repurchases of stock, dividends and other distributions.
GoodRx, Inc. is restricted from making dividend payments, loans or advances to
GoodRx Intermediate Holdings, LLC and GoodRx Holdings, Inc. In addition, GoodRx,
Inc. is subject to a financial covenant whereby GoodRx, Inc. is required to
maintain a First Lien Net Leverage Ratio (as defined in the First Lien Credit
Agreement) not to exceed 8.2 to 1.0. At December 31, 2020, we were in compliance
with the covenants under the First Lien Credit Agreement.

Revolving Credit Facility



Loans under the Revolving Credit Facility bear interest at a rate per annum
equal to the LIBO Screen Rate (as defined in the First Lien Credit Agreement)
plus a variable margin rate, which is based on our most recently determined
First Lien Net Leverage Ratio (as defined in the First Lien Credit Agreement),
that ranges from 2.50% to 3.00%. The Revolving Credit Facility has a variable
commitment fee, which is based on the Company's most recently determined First
Lien Net Leverage Ratio (as defined in the First Lien Credit Agreement), and
ranges from 0.25% to 0.50% per annum. In addition, the Revolving Credit Facility
has a fixed fronting fee of 0.125% per annum of our aggregate undrawn and
disbursed but unreimbursed letters of credit. The Revolving Credit Facility
expires on October 11, 2024. As of December 31, 2020, there was no outstanding
principal balance under the Revolving Credit Facility.

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Under the terms of a lease agreement entered into during September 2019, GoodRx,
Inc. assigned to the landlord drawdown rights against the Revolving Credit
Facility for up to $9.0 million to meet the contractual line of credit
requirement in the lease agreement. The landlord can draw on the Revolving
Credit Facility in the event of the Company's default on rent or damages to the
building. The assigned rights to the landlord will be held for the initial three
years of the lease term, and subject to certain conditions, the letter of credit
will decrease thereafter by up to 10% per year based upon the original amount to
no less than $2 million. This outstanding letter of credit to the landlord
reduces our available borrowings under the Revolving Credit Facility by an
amount equal to the value of assigned rights. There were outstanding letters of
credit issued against the Revolving Credit Facility for $9.1 million as of
December 31, 2020, which reduces the Company's available borrowings under the
Revolving Credit Facility to $90.9 million.

First Lien Term Loan Facility



The First Lien Term Loan Facility accrues interest at a rate per annum equal to
the LIBO Screen Rate (as defined in the First Lien Credit Agreement) plus a
variable margin rate, which is based on the Company's most recently determined
Net Leverage Ratio (as defined in the First Lien Credit Agreement), that ranges
from 2.75% to 3.00% per annum. The First Lien Credit Agreement requires
quarterly principal payments from March 2019 through September 2025, with any
remaining unpaid principal and any accrued and unpaid interest due on the
maturity date of October 10, 2025.

The effective interest rate on the First Lien Term Loan Facility was 3.97% for the year ended December 31, 2020 and 5.90% for the year ended December 31, 2019.



The carrying value of the First Lien Term Loan Facility was $666.9 million, net
of unamortized debt issuance costs and discount of $14.2 million, as of December
31, 2020.

Second Lien Term Loan Facility



Concurrent with the above First Lien Credit Agreement, GoodRx, Inc., as
borrower, and GoodRx Intermediate Holdings, LLC entered into a second lien
credit agreement with various lenders (the "Second Lien Credit Agreement"). The
Second Lien Credit Agreement provided for a $200.0 million secured term loan
facility (the "Second Lien Term Loan Facility") that accrued interest at a rate
per annum equal to the LIBO Screen Rate (as defined in the Second Lien Credit
Agreement) plus a margin of 7.50% per annum. In connection with the amendment to
increase the amount of the First Lien Term Loan Facility in November 2019, we
repaid all amounts outstanding and owed under the Second Lien Term Loan
Facility, using the proceeds from the amendment to the First Lien Term Loan
Facility and existing cash resources, including $200.0 million in principal
amount outstanding, approximately $0.1 million of accrued interest and a $2.0
million prepayment penalty.

Holding Company Status

We are a holding company that does not conduct any business operations of our
own. As a result, we are largely dependent upon cash distributions and other
transfers from our subsidiaries to meet our obligations and to make future
dividend payments, if any. The First Lien Credit Agreement contains covenants
restricting payments of dividends by our subsidiaries, including GoodRx, Inc.,
unless certain conditions are met. These covenants provide for certain
exceptions for specific types of payments. Based on these restrictions, all of
the net assets of GoodRx, Inc. were restricted pursuant to the terms of the
Credit Facilities as of December 31, 2020. Since the restricted net assets of
GoodRx, Inc. and its subsidiaries exceed 25% of our consolidated net assets, in
accordance with Regulation S-X, refer to our audited consolidated financial
statements included elsewhere in this Annual Report on Form 10-K for condensed
parent company financial information of GoodRx Holdings, Inc.

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Cash Flows



                                                          Year Ended December 31,
                                                            2020             2019
                                                               (in thousands)
  Net cash provided by operating activities             $    131,341

$ 83,286


  Net cash used in investing activities                      (91,617 )      

(37,055 )

Net cash provided by (used in) financing activities 905,817


 (54,781 )
  Net change in cash                                    $    945,541       $  (8,550 )

Net cash provided by operating activities



Net cash provided by operating activities was $131.3 million for the year ended
December 31, 2020 consisting of $293.6 million of net loss, adjusted for $457.4
million of non-cash expenses, made up primarily from the combination of
stock-based compensation of $397.3 million, including $373.0 million of
stock-based compensation related to the Founders Awards made in connection with
the IPO and a charitable stock donation of $41.7 million in support of our
philanthropic endeavors. These non-cash expenses were partially offset by $32.5
million of net cash used as a result of changes in operating assets and
liabilities. The changes in operating assets and liabilities were primarily
driven by an increase in income taxes receivable due to our third and fourth
quarter tax benefit and increases in accrued expenses and other current
liabilities, accounts receivable, accounts payable, and prepaid expenses due to
our growing operations.

Net cash provided by operating activities was $83.3 million for the year ended
December 31, 2019 consisting of $66.0 million of net income, adjusted for $22.1
million of non-cash expenses, partially offset by $4.8 million of net cash used
as a result of changes in operating assets and liabilities. The changes in
operating assets and liabilities were primarily driven by increases in accounts
receivable, partially offset by an increase in our accrued expenses and other
current liabilities due to our growing operations.

Net cash used in investing activities



Net cash used in investing activities of $91.6 million for the year ended
December 31, 2020 was related to $55.8 million in cash consideration, net of
cash acquired, related to the acquisition of Scriptcycle, $20.6 million for
capital expenditures, due primarily to leasehold improvements and furniture and
fixtures related to our new office facility in Santa Monica, California, and
$15.3 million for capitalized software.

Net cash used in investing activities of $37.1 million for the year ended
December 31, 2019 was related to $31.3 million in cash consideration, net of
cash acquired, related to our 2019 acquisitions, $4.3 million for capitalized
software, and $1.4 million for capital expenditures.

Net cash provided by (used in) financing activities



Net cash provided by financing activities of $905.8 million for the year ended
December 31, 2020 was related to $886.9 million in net proceeds from our IPO,
$100.0 million in proceeds from our private placement in September 2020, and
$6.0 million from exercise of options, partially offset by a net $7.0 million in
long-term debt principal payments, $78.7 million for employee taxes paid related
to net share settlement of equity awards, and payments of $1.3 million for debt
issuance costs related to increasing the amount of our line of credit in May
2020.

Net cash used in financing activities of $54.8 million for the year ended
December 31, 2019 was primarily related to $211.8 million in long-term debt
payments and payments of $2.2 million for debt issuance costs and prepayment
penalties, partially offset by $154.6 million in proceeds from long-term debt
and $4.7 million in proceeds from issuance of common stock and exercise of
options.

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Contractual Obligations and Commitments



The following table summarizes our contractual obligations and commitments as of
December 31, 2020:



                                                          Less than
                                             Total         1 year         1-3 years      3-5 years       Thereafter
                                                                        (in thousands)

Principal payments on long-term debt (1) $ 681,126 $ 7,029 $

   14,058     $  660,039     $          -
Interest on long-term debt (2)                93,072          19,646          38,681         34,745                -
Operating lease obligations (3)               51,519           4,539           9,841          9,343           27,796
Purchase commitments (4)                       8,988           4,168           4,520            300                -
Credit fee payments (5)                        4,145             466             909            821            1,949
Total                                      $ 838,850     $    35,848     $    68,009     $  705,248     $     29,745

(1) Long-term debt represents borrowings under the Credit Facilities. Under the

Credit Facilities we are required to pay quarterly principal payments of

0.25% of the outstanding principal balance of the First Lien Term Loan

Facility through September 2025, with any remaining unpaid principal and any

accrued and unpaid interest due on October 10, 2025. We are required to pay


     any outstanding principal balance of the Revolving Credit Facility on
     October 11, 2024.


(2)  Our long-term debt bears a floating interest rate based on LIBO. The

interest obligation on long-term debt included in the table above is based

on the interest rate in effect at December 31, 2020 of 2.90%.

(3) Operating lease obligations relate to our office space facilities. These

lease terms expire on various dates through 2031. The majority of the lease


     agreements are renewable at the end of the lease period.


(4)  Effective from July 1, 2020, the Company entered into an addendum to our
     agreement with a third-party, pursuant to which we committed to spend an

aggregate of $0.6 million in marketing for each of the twelve-month period

after July 1, 2020 for the contract duration of three years plus one year of

auto renewal. In December 2020, the Company amended our commercial agreement


     with another third-party, pursuant to which we committed to spend an
     aggregate of at least $3.3 million annually between January 2021 and
     December 2022 on cloud hosting services.

(5) We are required to pay a commitment fee of 0.25% based on the unused portion

and 2.625% on the used portion of the Revolving Credit Facility. As of

December 31, 2020, we were contingently liable for approximately $9.1


     million in standby letters of credit as security for our operating lease
     obligations.


                        Recent Accounting Pronouncements

See Note 2 to our audited consolidated financial statements appearing elsewhere
in this Annual Report on Form 10-K for further information on certain accounting
standards adopted in 2020 and recent accounting announcements that have not yet
been required to be implemented and may be applicable to our future operations.

                   Critical Accounting Policies and Estimates

Our audited consolidated financial statements and the related notes thereto
included elsewhere in this Annual Report on Form 10-K are prepared in accordance
with GAAP. The preparation of consolidated financial statements also requires us
to make estimates and assumptions that affect the reported amounts of assets,
liabilities, revenue, costs and expenses and related disclosures. We base our
estimates on historical experience and on various other assumptions that we
believe to be reasonable under the circumstances. Actual results could differ
significantly from our estimates. To the extent that there are differences
between our estimates and actual results, our future financial statement
presentation, financial condition, results of operations and cash flows will be
affected.

We believe that the accounting policies described below involve a significant
degree of judgment and complexity. Accordingly, we believe these are the most
critical to aid in fully understanding and evaluating

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our consolidated financial condition and results of operations. For further information, see Note 2 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K.

Revenue Recognition



Our revenue is primarily derived from prescription transaction fees generated
when pharmacies fill prescriptions for consumers. We also generate other revenue
from subscription, pharmaceutical manufacturer solutions and telehealth
services.

On January 1, 2019, we adopted ASC 606, Revenue from contracts with customers,
on a modified retrospective basis. The adoption of ASC 606 was applied to all
contracts at the date of initial application and did not have a material impact
on our revenue recognition.

Prescription Transactions Revenue



Prescription transactions revenue is primarily generated from PBMs, or
customers, when a prescription is filled with a GoodRx code provided through our
platform, and saves money compared to the list price in that pharmacy. In our
contracts with customers, the nature of our promise is to direct prescription
volume through our platform, which may include marketing through our apps,
websites and GoodRx cards. These activities are not distinct from each other and
are not separate performance obligations. Our performance obligation is to
connect consumers with pharmacies that are contracted with our customers. We
have no performance obligation to fill prescriptions.

Contracts with PBMs provide that we are entitled to either a percentage of fees
the PBM charges the pharmacy or fixed amount per type of medication
prescription, when a consumer uses a GoodRx code provided through our platform.
Our performance obligation is satisfied upon the completion of pharmacies
filling prescriptions. We recognize revenue for the estimated fee due from the
customers at a point in time when a prescription is filled.

We receive reporting from customers of the number of prescriptions and amount of
consideration to which we are entitled at a prescription level. Certain
arrangements with PBMs provide that the amount of consideration we are entitled
to is based on the volume of prescription fills each month. In addition, the
amount of consideration to which we are entitled may be adjusted in the event
that a fill is determined ineligible, or based upon other adjustments allowed
under our contracts with customers. We estimate the amount we expect to be
entitled to using the expected value method based on the historical experience
of the number of prescriptions filled, ineligible fills and applicable rates.

Other Revenue



Other revenue consists of subscription revenue from our subscription offerings,
revenue generated from pharmaceutical manufacturers for advertising and
integrating onto our platform their affordability solutions to our consumers and
advertising in direct mailers, and revenue generated by GoodRx Care and the
GoodRx Telehealth Marketplace.

Subscription revenue consists of subscriptions to Gold and Kroger Savings. For
Gold, subscribers purchase a monthly subscription that provides access to lower
prices for prescriptions and telehealth. Subscribers can cancel their GoodRx
Gold subscription at any time. We recognize revenue for Gold over the
subscription period. For Kroger Savings, subscribers pay an annual upfront fee
for a subscription that provides access to lower prices on prescriptions at
Kroger pharmacies. At the commencement of the subscription term, subscribers pay
the annual fee to us which we share with Kroger. Kroger Savings subscription
fees are generally nonrefundable to the subscriber after the first 30 days,
unless we cancel the subscription, in which case the subscriber is entitled to a
pro rata refund. We recognize revenue for Kroger Savings over the subscription
period, net of the fee shared with Kroger.

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Pharmaceutical manufacturer solutions revenue consists primarily of revenue
generated through advertisements placed in apps, websites and direct mailers for
pharmaceutical manufacturers. Customers may purchase advertisements for a fixed
fee that appear on our apps and websites for a specified period of time, and
revenue is recognized over the term of the arrangement. Customers may also
purchase advertisements for which we charge fees on a cost-per-click basis, or
they may purchase advertisements placed in our direct mailers. Revenue for these
arrangements is recognized at a point-in-time when the advertisement is clicked
or when the direct mailer is shipped.

Telehealth revenue consists primarily of revenue generated from consumers who
complete a telehealth visit with a member of our network of qualified healthcare
professionals. Consumers pay a fee per telehealth visit and we recognize the fee
as revenue at a point-in-time when the visit is complete.

Stock-Based Compensation



Stock-based compensation cost is allocated to cost of revenue, product
development and technology, sales and marketing, and general and administrative
expense in the consolidated statements of operations. Compensation cost for
stock options, restricted stock units and restricted stock awards granted to
employees is based on the fair value of these awards at the date of grant. We
recognize compensation cost over the requisite service period, which is
generally the vesting period of the award. For awards that vest based on
continued service, compensation cost is recognized on a straight-line basis over
the requisite service period. For awards with performance vesting conditions,
compensation cost is recognized on a graded vesting basis when it is probable
the performance condition will be achieved. Stock-based compensation cost for
awards that contain market vesting conditions is recognized on a graded vesting
basis over the requisite service period, even if the market condition is not
satisfied. For our awards with market conditions, the requisite service period
is the longer of the service period, performance period or derived service
period from a Monte Carlo simulation model. For awards that contain service,
performance and market vesting conditions, the Company commences recognition of
stock-based compensation cost once it is probable that the performance condition
will be achieved. If the performance condition is an initial public offering or
a change in control event, the performance condition is not probable of being
achieved for accounting purposes until the event occurs. Once it is probable
that the performance condition will be achieved, the Company recognizes
stock-based compensation cost over the remaining requisite service period under
a graded vesting model, with a cumulative adjustment for the portion of the
service period that occurred for the period prior to the performance condition
becoming probable of being achieved. Thereafter, expense is recognized even if
the market condition was not or is not achieved, provided the employee continues
to satisfy the service condition. To the extent that the market vesting
conditions are achieved earlier than the end of the requisite service period,
then stock-based compensation cost is accelerated. Forfeitures are recognized
when they occur.

Determining the fair value of stock-based awards requires judgment. The
Black-Scholes option-pricing model is used to estimate the fair value of stock
options with service and performance vesting conditions, while the fair value of
our common stock at the date of grant is used to measure the fair value of
restricted stock units and restricted stock awards with service and performance
conditions. For awards with market vesting conditions, the fair value is
estimated using a Monte Carlo simulation model that incorporates the likelihood
of achieving the market condition.

The valuation of stock-based compensation awards using the Black-Scholes option-pricing model or the Monte Carlo simulation model require the input of subjective assumptions, which include:

• For periods prior to our IPO, because there was no public market for our

common stock, the fair value of the common stock underlying our

stock-based awards was determined by our board of directors. Our board

of directors determined the common stock fair value at the stock option

grant date by considering several objective and subjective factors, as

discussed below. The fair value was determined in accordance with

applicable elements of the practice aid issued by the American Institute

of Certified Public Accountants, Valuation of Privately-Held-Company


          Equity Securities Issued as Compensation. Following our IPO, the fair
          value of common stock is determined on the grant date using the closing
          price of our publicly-traded common stock.


     •    Expected volatility is based on historical volatilities of a publicly
          traded peer group based on daily price observations over a period
          equivalent to the expected term of the stock option grants.


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• The expected term for service and performance vesting conditions is


          based on historical and estimates of future exercise behavior. For
          awards with market conditions, the term is derived from the Monte Carlo
          simulation model.


     •    The risk-free interest rate is based on the U.S. Treasury yield of

treasury bonds with a maturity that approximates the expected term of

the options.

• The dividend yield is based on our current expectations of dividend payouts.




We used a Monte Carlo simulation model to calculate the grant date fair value of
the Performance-Vesting Founders Awards and the derived service period. The
primary inputs used in the Monte Carlo simulation model were volatility of 55%
and our estimated cost of equity of 11%. We then applied a 20% discount for lack
of marketability ("DLOM") to the value of the RSUs as the issuance of the shares
for these awards is deferred by three-years from the applicable vesting date, or
earlier, upon a qualifying change in control or to satisfy tax withholding
requirements. The Company utilized the Finnerty Model to calculate the DLOM
using inputs, including length of holding period, volatility and dividend yield,
with volatility considered as a significant Level 3 input in the fair value
hierarchy. The grant date fair value of the Time-Vesting Founders Awards was
estimated based on the fair value of our common stock on the date of grant.

The assumptions used in the Black-Scholes option-pricing model and the Monte
Carlo simulation model represent management's best estimates. These estimates
involve inherent uncertainties and the application of management's judgment. If
factors change and different assumptions are used, stock-based compensation
could be materially different in the future.

Common Stock Valuation



Subsequent to the completion of our IPO in September 2020, the fair value of
common stock was determined on the grant date using the closing price of the
Company's common stock. Prior to the IPO, given our common stock was not
publicly traded, our board of directors exercised significant judgment in
determining the fair value of our common stock on the date of each stock-based
grant, with input from management and based on several objective and subjective
factors. In determining the fair market value of our common stock, our board of
directors considered the following:

• the prices of our redeemable convertible preferred stock sold to outside

investors in arms-length transactions;

• the rights, preferences and privileges of our redeemable convertible


          preferred stock relative to our common stock;


  • our operating and financial performance;

• our stage of development and current business conditions and projections

affecting our business, including the introduction of new products and


          services;


  • the hiring of key personnel;

• the likelihood of achieving a liquidity event for the shares of common

stock underlying these stock options, such as an initial public offering

or sale of our company, in light of prevailing market conditions;

• any adjustment necessary to recognize a lack of a liquid trading market


          for our common stock;


  • the market performance of comparable publicly traded companies; and


  • the overall U.S. economic, regulatory and capital market conditions.


In valuing our common stock, we first determined the equity value using both the
income and market approach valuation methods. In addition, we also considered
values implied by sales of preferred and common stock, if applicable. We then
allocated the equity value to our classes of stock using an option-pricing model
("OPM") or Probability Weighted Expected Return Method ("PWERM").

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The income approach estimates equity value based on the expectation of future
cash flows that a company will generate. These future cash flows, and an assumed
terminal value, are discounted to their present values using a discount rate
based on a weighted-average cost of capital that reflects the risks inherent in
the cash flows. The market approach estimates equity value based on a comparison
of the subject company to comparable public companies in a similar line of
business. From the comparable companies, a representative market value multiple
is determined and then applied to the subject company's financial forecasts to
estimate the value of the subject company.

Once we determined an equity value, we used a combination of approaches to
allocate the equity value to each of our classes of stock. We used the OPM, and
more recently also used the OPM in combination with the PWERM. The OPM allocates
values to each equity class by creating a series of call options on our equity
value, with exercise prices based on the liquidation preferences, participation
rights, and strike prices of the equity instruments. Using the PWERM, the value
of our common stock was estimated based upon a probability-weighted analysis of
varying values for our common stock assuming possible future events, which
included an IPO, merger or sale, dissolution, or continued operation as a
private company. In determining the estimated fair value of our common stock, we
considered the fact that our stockholders could not freely trade our common
stock in the public markets. Accordingly, we also applied a lack of
marketability discount to the equity value.

Business Combinations



The results of businesses acquired in a business combination are included in our
consolidated financial statements from the date of the acquisition. Purchase
accounting results in assets and liabilities of an acquired business being
recorded at their estimated fair values on the acquisition date. Any excess
consideration over the fair value of assets acquired and liabilities assumed is
recognized as goodwill.

We perform valuations of assets acquired and liabilities assumed for an
acquisition and allocate the purchase price to its respective net tangible and
intangible assets. Determining the fair value of assets acquired and liabilities
assumed requires management to use significant judgment and estimates including
the selection of valuation methodologies, estimates of future revenue, costs,
and cash flows, discount rates and selection of comparable companies. For
material acquisitions, we may engage the assistance of valuation specialists in
concluding on fair value measurements of certain assets acquired or liabilities
assumed in a business combination.

Jumpstart Our Business Startups Act of 2012





Under the JOBS Act, an "emerging growth company" can take advantage of an
extended transition period for complying with new or revised accounting
standards. This provision allows an "emerging growth company" to delay the
adoption of new or revised accounting standards that have different transition
dates for public and private companies until those standards would otherwise
apply to private companies. We meet the definition of an "emerging growth
company" and have elected to use this extended transition period. As a result of
this election, our timeline to comply with these standards will in many cases be
delayed as compared to other public companies that are not eligible to take
advantage of this election or have not made this election. Therefore, our
consolidated financial statements may not be comparable to those of companies
that comply with the public company effective dates for these standards.



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