Grainger plc announced that John Blanshard has been appointed as its Director of Operations. John will start on 29 March 2021, joining Grainger's Executive Committee. As Director of Operations, John will be responsible for Grainger's national operations, customer service, customer experience and health & safety, including Grainger's market-leading Live. Safe programme. John was previously Chief Customer Officer at Unite Students, the UK's leading owner, manager and developer of student accommodation.