(United States dollars in thousands, except per share data and unless otherwise
indicated)
You should read the following discussion and analysis of our financial condition
and results of operations together with our Unaudited Condensed Consolidated
Financial Statements and related notes included elsewhere in this Form 10-Q, as
well as the Audited Consolidated Financial Statements and related notes and
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" included in the GreenSky, Inc. 2019 Form 10-K filed with the
Securities and Exchange Commission on March 2, 2020 ("2019 Form 10-K"). This
discussion and analysis contains forward-looking statements based upon current
plans, expectations and beliefs involving risks and uncertainties. Our actual
results may differ materially from those anticipated in these forward-looking
statements as a result of various important factors, including those set forth
under Part II, Item 1A "Risk Factors" in this Form 10-Q.
Organization
GreenSky, Inc. (or the "Company," "we" or "our") was formed as a Delaware
corporation on July 12, 2017. The Company was formed for the purpose of
completing an initial public offering ("IPO") of its Class A common stock and
certain Reorganization Transactions, as further described in the 2019 Form 10-K,
in order to carry on the business of GreenSky Holdings, LLC ("GS Holdings") and
its consolidated subsidiaries. GS Holdings, a holding company with no operating
assets or operations, was organized in August 2017. On August 24, 2017, GS
Holdings acquired a 100% interest in GreenSky, LLC ("GSLLC"), a Georgia limited
liability company, which is an operating entity. Common membership interests of
GS Holdings are referred to as "Holdco Units." On May 24, 2018, the Company's
Class A common stock commenced trading on the Nasdaq Global Select Market in
connection with its IPO.
Executive Summary
Covid-19 Pandemic
On March 11, 2020, the World Health Organization designated the novel
coronavirus disease (referred to as "COVID-19") as a global pandemic. In the
second half of March 2020, the impact of COVID-19 and related actions to
mitigate its spread within the U.S. began to impact our consolidated operating
results. As of May 11, 2020, the date of filing this Quarterly Report on Form
10-Q, the duration and severity of the effects of COVID-19 remain unknown.
Likewise, we do not know the duration and severity of the impact of COVID-19 on
all members of the GreenSky ecosystem - our merchants, Bank Partners, and
GreenSky program borrowers - as well as our associates. In addition to
instituting a Company-wide work-at-home program to ensure the safety of all
GreenSky associates and their families, we formed a GreenSky Continuity Team
that is tasked with communicating to employees on a regular basis regarding such
efforts as planning for contingencies related to the COVID-19 pandemic,
providing updated information and policies related to the safety and health of
all GreenSky associates, and monitoring the ongoing crisis for new developments
that may impact GreenSky, our work locations or our associates. Our GreenSky
Continuity Team is generally following the requirements and protocols as
published by the U.S. Centers for Disease Control and Prevention and the World
Health Organization, as well as state and local governments. As of the date of
this filing, we have not begun to lift the actions put in place as part of our
business continuity strategy, including work-at-home requirements and travel
restrictions, and we do not believe that these protocols have materially
adversely impacted our internal controls or financial reporting processes. We
continue to monitor the ongoing crisis and are taking reasonable measures to
manage operating costs.
On March 27, 2020, the President of the United States signed into law the
Coronavirus Aid, Relief and Economic Security Act (the "CARES Act"). The CARES
Act, among other things, includes provisions relating to direct economic
assistance to American workers, refundable payroll tax credits, deferment of
employer side social security payments, net operating loss carryback periods,
alternative minimum tax credit refunds, modifications to the net interest
deduction limitations, technical corrections to tax depreciation methods for
qualified improvement property and temporary relief from certain troubled debt
restructuring provisions. While the impacts of the CARES Act were not material
during the three months ended March 31, 2020, we continue to examine both the
direct and indirect impacts that the CARES Act may have on our business.
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The following are anticipated key impacts on our business and response
initiatives taken by the Company, in coordination with our network partners, to
mitigate such impacts:
Transaction Volume. Our transaction volume began to be impacted significantly by
COVID-19 mid-March 2020.
•Through the end of February 2020, we generated $905 million of transaction
volume, an increase of 16% over the comparable 2019 two-month period.
•Additionally, our monthly transaction volume through March 18, 2020 exceeded
$289 million, an increase of 14% over the comparable 2019 month-to-date period.
•From March 19, 2020 through the end of the month, following nationwide
responses to the COVID-19 pandemic, including restrictions on "non-essential"
businesses imposed by state and local governments, we experienced a decline in
transaction volume of 14% compared to the prior year.
Consumer spending behavior has been significantly impacted by the COVID-19
pandemic, principally due to restrictions on "non-essential" businesses,
issuances of stay-at-home orders, increased unemployment, uncertainties about
the extent and duration of the pandemic and consumers' concerns with allowing
merchant providers into their home. To the extent this change in consumer
spending behavior continues, we expect transaction volume to decline relative to
the prior year. We expect any declines in transaction volume to reduce our
transaction fees relative to 2019. In order for our merchants to better adapt to
their customers' financing needs in the current economic environment, we
partnered to develop a suite of new promotional loan product offerings,
primarily additional reduced rate and deferred interest loan products. The
extent to which our home improvement merchants have remained open for business
has varied across merchant category and geographical location within the U.S.
The majority of elective healthcare providers have been temporarily closed
nationwide due to state and local restrictions, reducing our elective healthcare
transaction volume to de minimis levels.
Portfolio Credit Losses. We entered the COVID-19 pandemic with historically
strong credit performance and believe our super-prime program borrowers and
focus on promotional credit are strongly resilient. To maintain our strong
credit position in this uncertain economic environment, we continue to emphasize
our super-prime promotional loan programs with our merchants. Additionally, in
partnership with our Bank Partners, GreenSky program borrowers impacted by
COVID-19 who request hardship assistance will receive temporary relief from
payments. While we expect these measures to mitigate credit losses, we
anticipate that the rising unemployment rate, while partially mitigated by the
effects of government stimulus measures such as the CARES Act, will result in
increased portfolio credit losses in 2020 as compared to the prior year, for
which we provide limited protection to the Bank Partners through our restricted
escrow accounts. Increases in credit losses can reduce our incentive payments,
thereby potentially increasing our fair value change in finance charge reversal
expense, which is a component of cost of revenue.
As the impact of COVID-19 continues to evolve, GreenSky remains committed to
serving GreenSky program borrowers and our Bank Partners and merchants, while
caring for the safety of our associates and their families. The potential impact
that COVID-19 could have on our financial condition and results of operations
remains highly uncertain. For more information, refer to Part II, Item 1A "Risk
Factors" and, in particular, "- The global outbreak of the novel coronavirus, or
COVID-19, has caused severe disruptions in the U.S. economy, and may have an
adverse impact on our performance and results of operations."
Business Updates
Funding Diversification. GreenSky continues to actively diversify its funding to
include a combination of commitments from Bank Partners and alternative funding
structures with one or more institutional investors, financial institutions and
other sources.
•On May 11, 2020, we established an asset-backed revolving credit facility with
JPMorgan Chase Bank, N.A. to finance purchases by a Company-sponsored special
purpose vehicle (the "SPV") of participations in loans originated through the
GreenSky program (the "SPV Facility"). The SPV Facility provides committed
financing of $300 million. The SPV Facility also permits up to $200 million in
additional financing, subject
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to satisfying certain conditions specified in the SPV Facility and obtaining the
consent of the lenders. The Company currently expects that the SPV Facility will
provide financing for approximately 70% of the purchase price for such
participations (on average), and the Company will fund the remainder. The
Company is in the final stages of finalizing an agreement governing the
participation sales with an existing Bank Partner necessary to access funding
under the SPV Facility. The assets of the SPV will not be available to satisfy
any obligation of the Company, and no lender will have direct recourse to the
Company for any loans made under the SPV Facility. We expect the SPV to conduct
periodic sales of the purchased participations or issue asset-backed securities
to third parties, which sales or issuances would allow additional purchases of
participations to be financed through the SPV Facility. To the extent that such
sales occur, the SPV Facility could facilitate substantial incremental GreenSky
program loan volume. The Company expects the SPV Facility to be operational in
May 2020.
•We continue to work with multiple institutional investors, including a leading
institutional asset manager, on both a whole loan sales program and a material
forward flow financing arrangement (collectively, "New Institutional
Financings"). We would expect to close on one or more of these transactions in
the second half of 2020.
•Effective April 30, 2020, one of our Bank Partners adjusted its funding
commitment from $3 billion to $2 billion, which, because the funding level by
the Bank Partner at the time of the change was near the Bank Partner's maximum,
had only a nominal impact on our current funding position. Refer to "Liquidity
and Capital Resources" in this Part I, Item 2 for discussion of the potential
impact on our escrow.
Strategic Alternatives Review Process. As announced in August 2019, the
Company's Board of Directors (the "Board"), working together with its senior
management team and legal and financial advisors, has commenced a process to
explore, review and evaluate a range of potential strategic alternatives focused
on maximizing stockholder value. The Board's review is ongoing, and the Company
does not intend to make further public comment regarding these matters unless
and until the Board has approved a specific transaction or alternative or
otherwise concludes its review. We would expect to make an announcement in this
regard no later than the reporting of the Company's second quarter 2020
financial results.
First Quarter 2020 Results
As of and for the three months ended March 31, 2020, we achieved growth in many
of our key business metrics and financial measures:
•Transaction volume (as defined below) was $1.37 billion during the three months
ended March 31, 2020 compared to $1.24 billion during the three months ended
March 31, 2019, an increase of 10%;
•The outstanding balance of loans serviced by our platform totaled $9.26 billion
as of March 31, 2020 compared to $7.61 billion as of March 31, 2019, an increase
of 22%;
•Active merchants totaled 17,761 as of March 31, 2020 compared to 15,745 as of
March 31, 2019, an increase of 13%;
•We maintained a strong consumer profile. For all loans originated on our
platform during the three months ended March 31, 2020, the credit-line weighted
average GreenSky program borrower credit score was 773. Furthermore, GreenSky
program borrowers with credit scores over 780 comprised 37% of the loan
servicing portfolio as of March 31, 2020, and over 85% of the loan servicing
portfolio as of March 31, 2020 consisted of GreenSky program borrowers with
credit scores over 700;
•The 30-day delinquencies during the three months ended March 31, 2020 were
1.23%, an improvement of 8 basis points over the three months ended March 31,
2019;
•Incentive payments we receive from our Bank Partners, which favorably impact
our cost of revenue, increased 77% during the three months ended March 31, 2020
compared to the same period in 2019 due to the combination of lower agreed-upon
Bank Partner portfolio yield and strong credit performance across the portfolio;
and
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•Total revenue of $121.2 million during the three months ended March 31, 2020
increased 17% from $103.7 million during the three months ended March 31, 2019.
We had a net loss of $10.9 million during the three months ended March 31, 2020
compared to net income of $7.4 million during the three months ended March 31,
2019. The lower earnings in the 2020 period were primarily due to a $18.4
million non-cash charge to financial guarantee expense in the 2020 period in
accordance with the provisions of ASU 2016-13 (referred to as "CECL"), which we
adopted on January 1, 2020. Refer to "Three Months Ended March 31, 2020 and
2019-Financial guarantee" in this Part I, Item 2 as well as Note 1 and Note 14
to the Notes to Unaudited Condensed Consolidated Financial Statements in Part I,
Item 1 for additional discussion of our financial guarantee. In addition, during
the first quarter of 2020, we ceased transfers of our rights to Charged-Off
Receivables (as defined in Note 3 to the Notes to Unaudited Condensed
Consolidated Financial Statements included in Part I, Item 1), for which we
recognized a $7.4 million gain in the three months ended March 31, 2019. To the
extent that we do not transfer our rights to Charged-Off Receivables, we expect
to benefit from the retained recoveries over time to achieve overall higher cash
returns.
Adjusted EBITDA (as defined below) of $19.4 million during the three months
ended March 31, 2020 increased from $18.4 million during the three months ended
March 31, 2019. The increase in Adjusted EBITDA during the three months ended
March 31, 2020 was primarily attributable to our strong earnings on our growth
in transaction volume and increases to the contractual fixed servicing fees for
certain Bank Partners that were amended in the second half of 2019. These
increases were partially offset by the increase in the fair value change in
finance charge reversal liability due to a combination of: (i) growth in our
loan servicing portfolio, (ii) the aforementioned increase in the contractual
servicing fee, which directly reduces incentive payments, and (iii) the
cessation of transfers of Charged-Off Receivables in the 2020 period. In
addition, we experienced higher servicing and operating expenses in the 2020
period to support our growth.
Information regarding our use of Adjusted EBITDA, a non-GAAP measure, and a
reconciliation of Adjusted EBITDA to net income (loss), the most comparable GAAP
(as defined below) measure, is included in "Non-GAAP Financial Measure."
Seasonality. Historically, our business has generally been subject to
seasonality in consumer spending and payment patterns. We cannot yet predict the
impacts of COVID-19 on the seasonality of our business for the remainder of 2020
or future periods.
Given that our home improvement vertical is a significant contributor to our
overall revenue, our revenue growth generally has been higher during the second
and third quarters of the year as the weather improves, the residential real
estate market becomes more active and consumers begin home improvement projects.
During these periods, we have typically experienced increased loan applications
and, in turn, transaction volume. Conversely, our revenue growth generally has
been relatively slower during the first and fourth quarters of the year, as
consumer spending on home improvement projects tends to slow leading up to the
holiday season and through the winter months. As a result, the volume of loan
applications and transactions has also tended to slow during these periods.
Historically, the elective healthcare vertical has been susceptible to
seasonality during the fourth quarter of the year, as the licensed healthcare
providers take more vacation time around the holiday season. During this period,
the volume of elective healthcare procedures and our resulting revenue have
typically been slower relative to other periods throughout the year. Our
seasonality trends may vary in the future as we introduce our program to new
industry verticals and become less concentrated in the home improvement
industry.
The origination related and finance charge reversal components of our cost of
revenue also have been subject to these same seasonal factors, while the
servicing related component of cost of revenue, in particular customer service
staffing, printing and postage costs, has not been as closely correlated to
seasonal volume patterns. As transaction volume increases, the transaction
volume related personnel costs, as well as costs related to credit and identity
verification, among other activities, increase as well. Further, finance charge
reversal settlements are positively correlated with transaction volume in the
same period of the prior year. As prepayments on deferred interest loans, which
trigger finance charge reversals, typically are highest towards the end of the
promotional period, and promotional periods are most commonly 12, 18 or
24 months, finance charge reversal settlements follow a similar seasonal pattern
as transaction volumes over the course of a calendar year.
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Lastly, we historically have observed seasonal patterns in consumer credit,
driven to an extent by income tax refunds, which results in lower charge-offs
during the second and third quarters of the year. Credit improvement during
these periods has a positive impact on the incentive payments we receive from
our Bank Partners. Conversely, during the first and fourth quarters of the year,
when credit performance is comparably lower, our incentive payment receipts are
negatively impacted, which in turn has a negative impact on our cost of revenue.
Non-GAAP Financial Measure
In addition to financial measures presented in accordance with United States
generally accepted accounting principles ("GAAP"), we monitor Adjusted EBITDA to
manage our business, make planning decisions, evaluate our performance and
allocate resources. We define "Adjusted EBITDA" as net income (loss) before
interest expense, taxes, depreciation and amortization, adjusted to eliminate
equity-based compensation and payments and certain non-cash and non-recurring
expenses.
We believe that Adjusted EBITDA is one of the key financial indicators of our
business performance over the long term and provides useful information
regarding whether cash provided by operating activities is sufficient to
maintain and grow our business. We believe that this methodology for determining
Adjusted EBITDA can provide useful supplemental information to help investors
better understand the economics of our business.
Management removed the following EBITDA adjustments beginning in the second
quarter of 2019:
•the non-cash impact of the initial recognition and subsequent fair value
changes in our servicing liabilities, as the fair value measurements of our
servicing rights are becoming a more significant component of our core business
model. The Adjusted EBITDA measure for the three months ended March 31, 2019 was
adjusted accordingly, which resulted in a decrease of the measure by $181
thousand; and
•non-corporate tax expenses, which are recorded within general and
administrative expenses in our Unaudited Condensed Consolidated Statements of
Operations, to align the adjustment with our corporate income tax expense. The
Adjusted EBITDA measure for the three months ended March 31, 2019 was adjusted
accordingly, which resulted in a decrease of the measure by $97 thousand.
Adjusted EBITDA has limitations as an analytical tool and should not be
considered in isolation from, or as a substitute for, the analysis of other GAAP
financial measures, such as net income (loss). Some of the limitations of
Adjusted EBITDA include:
•It does not reflect our current contractual commitments that will have an
impact on future cash flows;
•It does not reflect the impact of working capital requirements or capital
expenditures; and
•It is not a universally consistent calculation, which limits its usefulness as
a comparative measure.
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Management compensates for the inherent limitations associated with using the
measure of Adjusted EBITDA through disclosure of such limitations, presentation
of our financial statements in accordance with GAAP and reconciliation of
Adjusted EBITDA to the most directly comparable GAAP measure, net income (loss),
as presented below.
                                                 Three Months Ended
                                                      March 31,
                                                 2020           2019
Net income (loss)                            $ (10,919)      $  7,401
Interest expense                                 5,620          6,243
Income tax expense (benefit)                      (895)          (595)
Depreciation and amortization                    2,445          1,467
Equity-based compensation expense(1)             3,499          2,668
Change in financial guarantee liability(2)      18,408              -
Transaction expenses(3)                            262              -
Non-recurring expenses(4)                          971          1,216
Adjusted EBITDA                              $  19,391       $ 18,400


(1)Includes equity-based compensation to employees and directors, as well as
equity-based payments to non-employees.
(2)Includes non-cash charges related to our financial guarantee arrangements
with our ongoing Bank Partners, which are primarily a function of new loans
facilitated on our platform during the period increasing the contractual escrow
balance and the associated financial guarantee liability.
(3)For the three months ended March 31, 2020, includes professional fees
associated with our strategic alternatives review process.
(4)For the three months ended March 31, 2020, includes legal fees associated
with IPO related litigation. For the three months ended March 31, 2019, includes
the following: (i) legal fees associated with IPO related litigation of $435
thousand, (ii) one-time tax compliance fees related to filing the final tax
return for the Former Corporate Investors associated with the Reorganization
Transactions of $160 thousand, and (iii) lien filing expenses related to certain
Bank Partner solar loans of $621 thousand.

Business Metrics
We review a number of operating and financial metrics to evaluate our business,
measure our performance, identify trends, formulate plans and make strategic
decisions, including the following.
                                                Three Months Ended
                                                    March 31,
                                                        2020              2019
Transaction Volume
Dollars (in millions)                     $   1,372           $ 1,242
Percentage increase                              10  %
Loan Servicing Portfolio
Dollars (in millions, at end of period)   $   9,260           $ 7,612
Percentage increase                              22  %
Active Merchants
Number (at end of period)                    17,761            15,745
Percentage increase                              13  %
Cumulative Consumer Accounts
Number (in millions, at end of period)         3.21              2.41
Percentage increase                              33  %


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Transaction Volume. We define transaction volume as the dollar value of loans
facilitated on our platform during a given period. Transaction volume is an
indicator of revenue and overall platform profitability and has grown
substantially in the past several years.
Loan Servicing Portfolio. We define our loan servicing portfolio as the
aggregate outstanding consumer loan balance (principal plus accrued interest and
fees) serviced by our platform at the date of measurement. Our loan servicing
portfolio is an indicator of our servicing activities. The average loan
servicing portfolio for the three months ended March 31, 2020 and 2019 was
$9,214 million and $7,477 million, respectively.
Active Merchants. We define active merchants as home improvement merchants and
healthcare providers that have submitted at least one consumer application
during the twelve months ended at the date of measurement. Because our
transaction volume is a function of the size, engagement and growth of our
merchant network, active merchants, in aggregate, are an indicator of future
revenue and profitability, although they are not directly correlated. The
comparative measures can also be impacted by disciplined corrective action taken
by the Company to remove merchants from our program who do not meet our customer
satisfaction standards.
Cumulative Consumer Accounts. We define cumulative consumer accounts as the
aggregate number of consumer accounts approved on our platform since our
inception, including accounts with both outstanding and zero balances. Although
not directly correlated to revenue, cumulative consumer accounts is a measure of
our brand awareness among consumers, as well as the value of the data we have
been collecting from such consumers since our inception. We may use this data to
support future growth by cross-marketing products and delivering potential
additional customers to merchants that may not have been able to source those
customers themselves.
Factors Affecting our Performance
Network of Active Merchants and Transaction Volume. We have a robust network of
active merchants, upon which our transaction volumes rely. Our revenues and
financial results are heavily dependent on our transaction volume, which
represents the dollar amount of loans funded on our platform and, therefore,
influences the fees that we earn and the per-unit cost of the services that we
provide. Our transaction volume depends on our ability to retain our existing
platform participants, add new participants and expand to new industry
verticals. We engage new merchants through both direct sales channels, as well
as affiliate channel partners, such as manufacturers, software companies and
other entities that have a network of merchants that would benefit from consumer
financing. Once onboarded, merchant relationships are maintained and grown by
direct account management, as well as regular product enhancements that
facilitate merchant growth.
Bank Partner Relationships; Other Funding. "Bank Partners" are the federally
insured banks that originate loans under the consumer financing and payments
program that we administer for use by merchants on behalf of such banks in
connection with which we provide point-of-sale financing and payments technology
and related marketing, servicing, collection and other services (the "GreenSky
program" or "program"). Our ability to generate and increase transaction volume
and expand our loan servicing portfolio is, in part, dependent on (a) retaining
our existing Bank Partners and having them renew and expand their commitments,
(b) adding new Bank Partners, and/or (c) adding complementary funding
arrangements to increase funding capacity. Our failure to do so could materially
and adversely affect our business and our ability to grow. A Bank Partner's
funding commitment typically has an initial multi-year term, after which the
commitment is either renewed (typically on an annual basis) or expires. No
assurance is given that any of the current funding commitments of our Bank
Partners will be renewed.
As of March 31, 2020, we had aggregate funding commitments from our ongoing Bank
Partners of approximately $9.0 billion, of which approximately $1.6 billion was
unused. These funding commitments are "revolving" and replenish as outstanding
loans are paid down. As a result of loan pay downs, we anticipate approximately
$3.4 billion of additional funding capacity will become available through 2021.
As we add new Bank Partners, their full commitments are typically subject to a
mutually-agreed-upon onboarding schedule. As previously disclosed, one of our
Bank Partners adjusted its funding commitment effective April 30, 2020 from $3
billion to $2 billion, which adjustment is reflected in the incremental funding
capacity noted above. The adjustment of the Bank Partner's funding commitment
had only a nominal impact on our current funding position, because the funding
level by the Bank Partner at the time of the change was near the Bank Partner's
maximum.
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In addition to customary expansion of commitments from existing Bank Partners
and the periodic addition of new Bank Partners to our funding group, we are
working to diversify the funding for loans originated by our Bank Partners to
also include alternative structures with one or more institutional investors,
financial institutions or other financing sources. To that end, as noted above
under "Executive Summary," we established the SPV Facility with JPMorgan Chase
Bank, N.A. to finance purchases by the SPV of participations in loans originated
through the GreenSky program. The SPV Facility provides committed financing of
$300 million. The SPV Facility also permits up to $200 million in additional
financing, subject to satisfying certain conditions specified in the SPV
Facility and obtaining the consent of the lenders. The Company is in the final
stages of finalizing an agreement governing the participation sales with an
existing Bank Partner necessary to access funding under the SPV Facility. We
expect the SPV to conduct periodic sales of the loan participations or issue
asset-backed securities to third parties, which sales or issuances would allow
additional purchases to be financed through the SPV Facility. To the extent that
such sales occur, the SPV Facility could facilitate substantial incremental
GreenSky program loan volume.
Additionally, we are continuing to work with multiple institutional investors,
including a leading institutional asset manager, on both a whole loan sales
program and a material forward flow financing arrangement. We would expect to
close on one or more of these transactions in the second half of 2020.
If we do not timely consummate forward flow arrangements or other alternative
structures, or if the funding commitments from our Bank Partners and forward
flow arrangements or other alternative structures (should they be consummated)
are not sufficient to support expected originations, it would limit our ability
for loans to be originated or our ability to generate revenue at or above
current levels.
Performance of the Loans our Bank Partners Originate. While our Bank Partners
bear substantially all of the credit risk on their wholly-owned loan portfolios,
Bank Partner credit losses and prepayments impact our profitability as follows:
•Our contracts with our Bank Partners entitle us to incentive payments when the
finance charges billed to borrowers exceed the sum of an agreed-upon portfolio
yield, a fixed servicing fee and realized credit losses. This incentive payment
varies from month to month, primarily due to the amount of realized credit
losses.
•With respect to deferred interest loans, we bill the GreenSky program borrower
for interest throughout the deferred interest promotional period, but the
GreenSky program borrower is not obligated to pay any interest if the loan is
repaid in full before the end of the promotional period. We are obligated to
remit this accumulated billed interest to our Bank Partners to the extent the
loan principal balances are paid off within the promotional period (each event,
a finance charge reversal or "FCR") even though the interest billed to the
GreenSky program borrower is reversed. Our maximum FCR liability is limited to
the gross amount of finance charges billed during the promotional period, offset
by (i) the collection of incentive payments from our Bank Partners during such
period, (ii) proceeds received from transfers of Charged-Off Receivables, and
(iii) recoveries on unsold charged-off receivables. Our profitability is
impacted by the difference between the cash collected from these items and the
cash to be remitted on a future date to settle our FCR liability. Our FCR
liability quantifies our expected future obligation to remit previously billed
interest with respect to deferred interest loans.
•If credit losses exceed an agreed-upon threshold, we make limited payments to
our Bank Partners. Our maximum financial exposure is contractually limited to
the escrow that we establish with each Bank Partner, which represented a
weighted average target rate of 2.2% of the total outstanding loan balance as of
March 31, 2020. Cash set aside to meet this requirement is classified as
restricted cash in our Unaudited Condensed Consolidated Balance Sheets. As of
March 31, 2020, the financial guarantee liability associated with our escrow
arrangements recognized in accordance with ASU 2016-13 represents over 90% of
the contractual escrow that we have established with each Bank Partner.
For further discussion of our sensitivity to the credit risk exposure of our
Bank Partners, see Part I, Item 3 "Quantitative and Qualitative Disclosures
About Market Risk-Credit risk." In January 2020, our Bank Partners also became
subject to ASU 2016-13, which may affect how they reserve for losses on loans.
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General Economic Conditions and Industry Trends. Our results of operations are
impacted by the relative strength of the overall economy and its effect on
unemployment, consumer spending behavior and consumer demand for our merchants'
products and services. As general economic conditions improve or deteriorate,
the amount of consumer disposable income tends to fluctuate, which, in turn,
impacts consumer spending levels and the willingness of consumers to take out
loans to finance purchases. Specific economic factors, such as interest rate
levels, changes in monetary and related policies, market volatility, consumer
confidence and, particularly, unemployment rates, also influence consumer
spending and borrowing patterns. In addition, trends within the industry
verticals in which we operate affect consumer spending on the products and
services our merchants offer in those industry verticals. For example, the
strength of the national and regional real estate markets and trends in new and
existing home sales impact demand for home improvement goods and services and,
as a result, the volume of loans originated to finance these purchases. In
addition, trends in healthcare costs, advances in medical technology and
increasing life expectancy are likely to impact demand for elective medical
procedures and services. Refer to "Executive Summary" above for a discussion of
the expected impacts on our business from the COVID-19 pandemic.
Components of Results of Operations
There were no significant changes to the components of our results of operations
as disclosed in Part II, Item 7 of our 2019 Form 10-K, except as noted below.
Financial guarantee. Upon our adoption of the provisions of ASU 2016-13 on
January 1, 2020, our financial guarantee liability associated with our escrow
arrangements with our Bank Partners was recognized in accordance with ASC 326,
Financial Instruments-Credit Losses (CECL). Changes in the financial guarantee
liability each period as measured under CECL are recorded as non-cash charges in
the statement of operations.
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Results of Operations Summary

Three Months Ended March 31,


                                                                   2020                2019                 $ Change                 % Change
Revenue
Transaction fees                                     $  89,884            $ 84,048            $   5,836                        7  %
Servicing and other                                     31,286              19,652               11,634                       59  %
Total revenue                                          121,170             103,700               17,470                       17  %
Costs and expenses
Cost of revenue (exclusive of depreciation and
amortization shown separately below)                    71,775              58,037               13,738                       24  %
Compensation and benefits                               22,434              19,633                2,801                       14  %
Sales and marketing                                        789               1,203                 (414)                     (34) %
Property, office and technology                          4,022               4,414                 (392)                      (9) %
Depreciation and amortization                            2,445               1,467                  978                       67  %
General and administrative                               6,711               5,700                1,011                       18  %
Financial guarantee                                     18,408                  1,222            17,186                    1,406  %
Related party                                              477                 536                  (59)                     (11) %
Total costs and expenses                               127,061              92,212               34,849                       38  %
Operating profit (loss)                                 (5,891)             11,488              (17,379)                    (151) %
Other income (expense), net                             (5,923)             (4,682)              (1,241)                      27  %
Income (loss) before income tax expense (benefit)      (11,814)              6,806              (18,620)                    (274) %
Income tax expense (benefit)                              (895)               (595)                (300)                      50  %
Net income (loss)                                    $ (10,919)           $  7,401            $ (18,320)                    (248) %
Less: Net income (loss) attributable to
noncontrolling interests                                (7,585)              4,502              (12,087)                    (268) %
Net income (loss) attributable to GreenSky, Inc.     $  (3,334)           $  2,899            $  (6,233)                    (215) %

Earnings (loss) per share of Class A common stock
Basic                                                $   (0.05)           $   0.05
Diluted                                              $   (0.05)           $   0.05


Three Months Ended March 31, 2020 and 2019
Total Revenue
During the three months ended March 31, 2020, total revenue increased $17.5
million, or 17%, compared to the same period in 2019. Transaction fees increased
7%, which was largely commensurate with an increase in transaction volume of
10%. The impact of higher transaction volume was slightly offset by price
concessions for a significant merchant group, which reduced transaction fees by
$2.4 million during the three months ended March 31, 2020 compared to $3.5
million offered to the same merchant group during the same period in 2019.
Transaction fees earned per dollar originated were 6.55% during the three months
ended March 31, 2020 compared to 6.77% during the same period in 2019. The year
over year transaction fee rate decline is primarily related to the mix of
promotional terms of loans originated on our platform. Loans with lower interest
rates, longer stated maturities and longer promotional periods generally carry
relatively higher transaction fee rates. Conversely, loans with higher interest
rates, shorter stated terms and shorter promotional periods generally carry
relatively lower transaction fee rates. The mix of loans offered by merchants
generally varies by merchant category, and is dependent on merchant and consumer
preference. Therefore, shifts in merchant mix have a direct impact on our
transaction fee rates. During the three months ended March 31, 2020 relative to
the same period in 2019, we experienced small shifts in loan originations from
different merchant categories, which resulted in the 0.22% decrease in
transaction fees earned per dollar originated.
During the three months ended March 31, 2020, servicing and other revenue
increased $11.6 million, or 59%, compared to the same period in 2019, which was
primarily attributable to the increase in our average loan
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servicing portfolio of 23% combined with the receipt of higher fixed servicing
fees associated with increases to the contractual fixed servicing fees for
certain Bank Partners in the second half of 2019. The average servicing fee
increased to 1.29% of the average loan servicing portfolio in the three months
ended March 31, 2020 from 1.05% in the same period in 2019. An additional
increase of $1.8 million was related to the fair value change in our servicing
asset associated with the growth in Bank Partner loan servicing portfolios.
Cost of Revenue (exclusive of depreciation and amortization expense)
                                                                   Three Months Ended
                                                                        March 31,
                                                                          2020                   2019
Origination related                                       $     6,457            $     8,535
Servicing related                                              12,814                 10,737
Fair value change in FCR liability                             52,504       

38,765


Total cost of revenue (exclusive of depreciation and
amortization expense)                                     $    71,775            $    58,037


Origination related
Origination related expenses typically include costs associated with our
customer service staff that supports Bank Partner loan originations, credit and
identity verification, loan document delivery, transaction processing and
customer protection expenses.
During the three months ended March 31, 2020, origination related expenses
decreased 24% compared to the same period in 2019 despite our 10% period over
period transaction volume growth. The lower expenses were largely driven by
lower customer protection expenses of $1.8 million during the three months ended
March 31, 2020 compared to the same period in 2019, which are incurred when the
Company determines that a merchant did not fulfill its obligation to the end
consumer and compensates a Bank Partner for the applicable portion of the loan
principal balance. Additionally, we achieved operational efficiencies with loan
processing expenses, partially offset by higher personnel costs in the 2020
period.
Servicing related
Servicing related expenses are primarily reflective of the cost of our personnel
(including dedicated call center personnel), printing and postage.
During the three months ended March 31, 2020, servicing related expenses
increased 19% compared to the same period in 2019, which resulted from our 23%
period over period average loan servicing portfolio growth. The increases in
servicing related expenses associated with the increase in loans serviced were
primarily for personnel costs within our customer service, collections and
quality assurance functions.
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Fair value change in FCR liability
The following table reconciles the beginning and ending measurements of our FCR
liability and highlights the activity that drove the fair value change in FCR
liability included in our cost of revenue.
                                                                  Three Months Ended
                                                                       March 31,
                                                                         2020                   2019
Beginning balance                                        $   206,035            $   138,589
Receipts (1)                                                  44,708                 32,123
Settlements (2)                                              (90,089)               (59,879)

Fair value changes recognized in cost of revenue (3) 52,504


         38,765
Ending balance                                           $   213,158            $   149,598


(1)Includes: (i) incentive payments from Bank Partners, which is the surplus of
finance charges billed to borrowers over an agreed-upon portfolio yield, a fixed
servicing fee and realized net credit losses, (ii) cash received from recoveries
on previously charged-off Bank Partner loans, and (iii) the proceeds received
from transferring our rights to Charged-Off Receivables attributable to
previously charged-off Bank Partner loans. We consider all monthly incentive
payments from Bank Partners during the period to be related to billed finance
charges on deferred interest products until monthly incentive payments exceed
total billed finance charges on deferred products, which did not occur during
the periods presented.
(2)Represents the reversal of previously billed finance charges associated with
deferred payment loan principal balances that were repaid within the promotional
period.
(3)A fair value adjustment is made based on the expected reversal percentage of
billed finance charges (expected settlements), which is estimated at each
reporting date. The fair value adjustment is recognized in cost of revenue in
the Unaudited Condensed Consolidated Statements of Operations.
Further detail regarding our receipts is provided below for the periods
indicated.
                                                          Three Months Ended
                                                              March 31,
                                                         2020           2019
Incentive payments                                    $ 42,453       $ 23,937

Proceeds from Charged-Off Receivables transfers (1) - 7,355 Recoveries on unsold charged-off receivables (2) 2,255


831
Total receipts                                        $ 44,708       $ 32,123


(1)We collected recoveries on previously charged-off and transferred Bank
Partner loans on behalf of our Charged-Off Receivables investors of $5.8 million
and $5.1 million during the three months ended March 31, 2020 and 2019,
respectively. These collected recoveries are excluded from receipts, as they do
not impact our fair value change in FCR liability.
(2)Represents recoveries on previously charged-off Bank Partner loans.
The increase of $13.7 million, or 35%, in the fair value change in FCR liability
recognized in cost of revenue during the three months ended March 31, 2020
compared to the same period in 2019 was primarily a function of the growth of
deferred interest loans in the loan servicing portfolio (and billed finance
charges on loans in promotional status) combined with the absence of proceeds
from Charged-Off Receivables transfers in the three months ended March 31, 2020
compared to proceeds of $7.4 million in the same period in 2019. Excluding the
impact of the proceeds from Charged-Off Receivables transfers, the increase in
the fair value change in FCR liability was 14% relative to our 22% growth in the
loan servicing portfolio, as we benefited from a 77% increase in incentive
payments resulting from the combination of lower agreed upon Bank Partner
portfolio yield and lower Bank Partner portfolio credit losses.
Compensation and benefits
During the three months ended March 31, 2020, compensation and benefits expense
increased $2.8 million, or 14%, compared to the same period in 2019 due to
continued investment in our information technology, credit and sales
infrastructure and increased share-based compensation expense of $0.8 million.
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Sales and marketing
During the three months ended March 31, 2020, sales and marketing expense, which
excludes compensation and benefits, decreased $0.4 million, or 34%, compared to
the same period in 2019 primarily due to decreases in trade show attendance,
advertising fees and marketing related travel expenses largely related to
impacts of the COVID-19 pandemic.
Property, office and technology
During the three months ended March 31, 2020, property, office and technology
expense decreased $0.4 million, or 9%, compared to the same period in 2019
primarily due to a decrease of $0.7 million in consulting expenses associated
with additional technology process innovation costs in the 2019 period,
partially offset by increases in software, hardware and hosting costs of $0.1
million and operating lease costs of $0.2 million.
Depreciation and amortization
During the three months ended March 31, 2020, depreciation and amortization
expense increased $1.0 million, or 67%, compared to the same period in 2019
primarily driven by increases over time in capitalized internally-developed
software.
General and administrative
During the three months ended March 31, 2020, general and administrative expense
increased $1.0 million, or 18%, compared to the same period in 2019 primarily
related to professional fees for litigation and compliance matters of $0.7
million and increases in advisory and insurance costs of $0.3 million.
Financial guarantee
During the three months ended March 31, 2020, non-cash financial guarantee
expenses recognized subsequent to our adoption of ASU 2016-13 on January 1, 2020
totaled $18.4 million, representing the estimated increase in the financial
guarantee liability. As measured in accordance with the new standard, the
increase in the financial guarantee liability was primarily associated with new
Bank Partner loans facilitated during the quarter, which increased the required
escrow balance, and, to a lesser degree, due to decreased expectations of Bank
Partner loan credit performance under the current economic environment. See Note
1 and Note 14 to the Notes to Unaudited Condensed Consolidated Financial
Statements included in Part I, Item 1 for additional information regarding the
measurement of our financial guarantees under the new standard.
Under this guidance, we are precluded from including future loan originations by
our Bank Partners in measuring our financial guarantee liability. Consistent
with the modeling of loan losses for any consumer loan portfolio assumed to go
into "run-off," our recognized financial guarantee liability under this model
represents a significant portion of the contractual escrow that we establish
with each Bank Partner and typically increases each period, with a corresponding
non-cash charge to the statement of operations, as new loans facilitated on our
platform during the period increase the contractual escrow balance.
Historically, our actual cash payments required under the financial guarantee
arrangements have been immaterial for ongoing Bank Partner portfolios into which
we continue originating loans, and we expect this to continue to be the case
subject to the accuracy of our assumptions around the performance of the loan
portfolios.
During the three months ended March 31, 2019, financial guarantee expenses
recognized in accordance with legacy guidance in ASC 450, Contingencies, were
$1.2 million, representing expected escrow usage in future periods associated
with Bank Partner loan credit performance that was determined to be probable of
occurring.
Related party
During the three months ended March 31, 2020, related party expenses decreased
$0.1 million, or 11%, compared to the same period in 2019, which was primarily
due to fees incurred in the 2019 period to a placement agent in connection with
certain Charged-Off Receivables transfers, of which there were none in the 2020
period.
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Other income (expense), net
The $1.2 million, or 27%, increase in other expense, net during the three months
ended March 31, 2020 compared to the same period in 2019 was primarily due to:
(i) higher loan loss reserves associated with loan receivables held for sale of
$2.4 million, and (ii) lower income generated from cash and cash equivalents of
$0.3 million, partially offset by (iii) lower interest expense of $0.6 million
due primarily to a lower effective interest rate, (iv) a decrease in the fair
value change in servicing liability of $0.7 million, and (v) higher interest
income generated from loan receivables held for sale of $0.3 million due to a
higher average balance.
Income tax expense (benefit)
Income tax benefit recorded during the three months ended March 31, 2020 of $0.9
million reflected the expected income tax benefit of $1.1 million on the net
loss for the period related to GreenSky, Inc.'s economic interest in GS
Holdings, partially offset by $0.2 million of tax expense arising from discrete
items, which primarily consisted of a stock-based compensation shortfall as a
result of restricted stock awards vesting during the period. Income tax benefit
recorded during the three months ended March 31, 2019 of $0.6 million reflected
the expected income tax expense of $0.5 million on the net earnings for the
period related to GreenSky, Inc.'s economic interest in GS Holdings, which was
offset by a $1.1 million tax benefit arising from discrete items, which
primarily consisted of warrant and stock-based compensation deductions during
the period.
The decrease in the income tax expense was primarily related to the decrease in
overall net earnings attributable to GreenSky, Inc.'s economic interest in GS
Holdings compared to the 2019 period, partially offset by an increase in the
statutory tax rate.
Net income (loss) attributable to noncontrolling interests
Net income (loss) attributable to noncontrolling interests for the three months
ended March 31, 2020 and 2019 reflects income (loss) attributable to the
Continuing LLC Members for the entire periods based on their weighted average
ownership interest in GS Holdings, which was 63.8% and 67.8%, respectively.
Financial Condition Summary
Changes in the composition and balance of our assets and liabilities as of March
31, 2020 compared to December 31, 2019 were principally attributable to the
following:
•a $3.8 million increase in cash and cash equivalents and restricted cash. See
"Liquidity and Capital Resources" in this Part I, Item 2 for further discussion
of our cash flow activity;
•a $30.9 million decrease in loan receivables held for sale, net, primarily due
to proceeds of $24.1 million from a January 2020 sale and customer payments;
•a $7.1 million increase in the FCR liability, which was indicative of a larger
balance of deferred interest loans. This activity is analyzed in further detail
throughout this Part I, Item 2;
•the impact of our January 1, 2020 adoption of ASU 2016-13, which resulted in an
additional financial guarantee liability of $118.0 million and a corresponding
cumulative-effect adjustment to equity at the adoption date, including $32.2
million to retained earnings, net of the impact of a $10.4 million increase in
deferred tax assets, and $75.4 million to noncontrolling interest. The estimated
value of the financial guarantee increased an additional $18.4 million based on
our subsequent measurement during the three months ended March 31, 2020. See
Note 1 and Note 14 to the Notes to Unaudited Condensed Consolidated Financial
Statements in Part I, Item 1 for further discussion of the new standard;
•a $7.9 million increase in accounts payable primarily due to monthly
settlements with Bank Partners related to their portfolio activity;
•a $12.9 million increase in the interest rate swap liability due to the
significantly decreased interest rate environment. See Note 8 to the Notes to
Unaudited Condensed Consolidated Financial Statements in Part I, Item 1 for
additional information;
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•a $7.9 million decrease in transaction processing liabilities, which is
reflective of the reduction in custodial in-transit loan funding requirements;
and
•a decrease in total equity of $158.6 million primarily due to: (i) the
measurement of our financial guarantee liability under ASU 2016-13, as discussed
above, (ii) distributions of $31.1 million, which were primarily tax
distributions, and (iii) other comprehensive loss of $11.7 million associated
with our interest rate swap, as discussed above. These decreases were partially
offset by share-based compensation of $3.5 million.
Liquidity and Capital Resources
We are a holding company with no operations and depend on our subsidiaries for
cash to fund all of our consolidated operations, including future dividend
payments, if any. We depend on the payment of distributions by our current
subsidiaries, including GS Holdings and GSLLC, which distributions may be
restricted as a result of regulatory restrictions, state law regarding
distributions by a limited liability company to its members, or contractual
agreements, including agreements governing their indebtedness. For a discussion
of those restrictions, refer to Part II, Item 1A "Risk Factors - Risks Related
to Our Organizational Structure."
In particular, the Credit Facility (as defined below) contains certain negative
covenants prohibiting GS Holdings and GSLLC from making cash dividends or
distributions unless certain financial tests are met. In addition, while there
are exceptions to these prohibitions, such as an exception that permits GS
Holdings to pay our operating expenses, these exceptions apply only when there
is no default under the Credit Facility. We currently anticipate that such
restrictions will not impact our ability to meet our cash obligations.
Our principal source of liquidity is cash generated from operations. Our
transaction fees are the most substantial source of our cash flows and follow a
relatively predictable, short cash collection cycle. To the extent that the
impact from the COVID-19 pandemic on consumer spending behavior results in a
decline in our transaction volume compared to prior periods, our transaction
fees would be similarly impacted. Our short-term liquidity needs primarily
include setting aside restricted cash for Bank Partner escrow balances and
interest payments on GS Holdings' Credit Facility, which consists of the term
loan and revolving loan facility under the Amended Credit Agreement, as defined
and discussed in Note 7 to the Unaudited Condensed Consolidated Financial
Statements in Part I, Item 1. Further, we do not anticipate any major capital
expenditures. We currently generate sufficient cash from our operations to meet
these short-term needs. In addition, we expect to use cash for: (i) FCR
liability settlements, which are not fully funded by the incentive payments we
receive from our Bank Partners, but for which $91.1 million is held for certain
Bank Partners in restricted cash as of March 31, 2020, and (ii) payments under
our financial guarantee related to our portfolio with a Bank Partner that did
not renew its loan origination agreement in late 2019 and our portfolio with a
Bank Partner that adjusted its funding commitment effective April 30, 2020 and
into which loans will not be originated until the balance of the portfolio is
below the adjusted funding commitment. Our $100 million revolving loan facility
is also available to supplement our cash flows from operating activities in
satisfying our short-term liquidity needs.
As noted above under "Executive Summary," on May 11, 2020, we established the
SPV Facility to finance purchases by the SPV of participations in loans
originated through the GreenSky program. The SPV Facility provides committed
financing of $300 million. The SPV Facility also permits up to $200 million in
additional financing, subject to satisfying certain conditions specified in the
SPV Facility and obtaining the consent of the lenders. The Company is in the
final stages of finalizing an agreement governing the participation sales with
an existing Bank Partner necessary to access funding under the SPV Facility. The
Company currently expects that the SPV Facility will provide financing for
approximately 70% of the purchase price for such participations (on average),
and the Company will fund the remainder. We expect that the Company will from
time to time purchase participations in loans that have future funding
obligations. Such future funding obligations will be funded by the Bank Partner
that owns the loan; however, the Company will be required to purchase a
participation in the future funding amount, which the Company would intend to
finance through the SPV Facility at similar rates. In addition, we expect the
SPV to conduct periodic sales of the loan participations or issue asset-backed
securities to third parties, which sales or issuances would allow additional
purchases to be financed at similar rates.
Our most significant long-term liquidity need involves the repayment of our term
loan upon maturity in March 2025, which assuming no prepayments, will have an
expected remaining unpaid principal balance of $373
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million at that time. Assuming no extended impact of the COVID-19 pandemic, we
anticipate that our significant cash generated from operations will allow us to
service this debt both for quarterly principal repayments and the balloon
payment at maturity. Should operating cash flows be insufficient for this
purpose, we will pursue other financing options. We have not made any material
commitments for capital expenditures other than those disclosed in the
"Contractual Obligations" table in Part II, Item 7 of our 2019 Form 10-K, which
did not change materially during the three months ended March 31, 2020.
Significant Changes in Capital Structure
There were no significant changes in the Company's capital structure during the
three months ended March 31, 2020. During the three months ended March 31, 2019,
we purchased 4.3 million shares of Class A common stock at a cost of $51.0
million under our share repurchase program, which are held in treasury. See Note
11 to the Notes to Unaudited Condensed Consolidated Financial Statements
included in Part I, Item 1 for further discussion of our treasury stock.
Cash flows
We prepare our Unaudited Condensed Consolidated Statements of Cash Flows using
the indirect method, under which we reconcile net income (loss) to cash flows
provided by operating activities by adjusting net income (loss) for those items
that impact net income (loss), but may not result in actual cash receipts or
payments during the period. The following table provides a summary of our
operating, investing and financing cash flows for the periods indicated.
                                                    Three Months Ended
                                                        March 31,
                                                           2020

2019


Net cash provided by operating activities    $  41,047           $  43,455

Net cash used in investing activities $ (3,354) $ (3,391) Net cash used in financing activities $ (33,861) $ (55,905)




Cash and cash equivalents and restricted cash totaled $449.7 million as of March
31, 2020, an increase of $3.8 million from December 31, 2019. Restricted cash,
which had a balance of $273.0 million as of March 31, 2020 compared to a balance
of $250.1 million as of December 31, 2019, is not available to us to fund
operations or for general corporate purposes. Cash flow activities for the three
months ended March 31, 2020 consisted of $41.0 million of cash generated from
operations, partially offset by $3.4 million of cash used for investing
activities and $33.9 million of cash used for financing activities. Financing
activity outflows were highlighted by distributions to GS Holdings' members,
payment of withholding taxes associated with stock option exercises, and
repayments of the principal balance of our term loan.
Our restricted cash balances as of March 31, 2020 and December 31, 2019 were
comprised of three components: (i) $165.0 million and $150.4 million,
respectively, which represented the amounts that we have escrowed with Bank
Partners as limited protection to the Bank Partners in the event of excess Bank
Partner portfolio credit losses; (ii) $91.1 million and $75.0 million,
respectively, which represented an additional restricted cash balance that we
maintained for certain Bank Partners related to our FCR liability; and (iii)
$16.9 million and $24.7 million, respectively, which represented certain
custodial in-transit loan funding and consumer borrower payments that we were
restricted from using for our operations. The restricted cash balances related
to our FCR liability and our custodial balances are not included in our
evaluation of restricted cash usage, as these balances are not held as part of a
financial guarantee arrangement. See Note 14 to the Notes to Unaudited Condensed
Consolidated Financial Statements included in Part I, Item 1 for additional
information on our restricted cash held as escrow with Bank Partners.
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Cash provided by operating activities
Three Months Ended March 31, 2020. Cash flows provided by operating activities
were $41.0 million during the three months ended March 31, 2020. Net loss of
$10.9 million was adjusted favorably for certain non-cash items of $21.5
million, which were predominantly related to financial guarantee losses,
depreciation and amortization, and equity-based expense, partially offset by the
fair value changes in servicing assets and liabilities and deferred tax benefit.
Primary sources of operating cash during the three months ended March 31, 2020
were: (i) an excess of proceeds from sales of loan receivables compared to
purchases, (ii) an increase in billed finance charges on deferred interest loans
that are expected to reverse in future periods, and (iii) an increase in
accounts payable largely driven by Bank Partner settlements related to their
portfolio activity and payables for price concessions to a significant merchant
group. These increases were offset by uses of cash associated with transaction
processing liabilities, which is reflective of the reduction in custodial
in-transit loan funding requirements.
Three Months Ended March 31, 2019. Cash flows provided by operating activities
were $43.5 million during the three months ended March 31, 2019. Net income of
$7.4 million was adjusted favorably for certain non-cash items of $4.4 million,
which were predominantly related to depreciation and amortization, equity-based
expense, financial guarantee losses and fair value changes in servicing
liabilities, partially offset by deferred tax benefit.
Primary sources of operating cash during the three months ended March 31, 2019
were: (i) earnings, (ii) an increase in billed finance charges on deferred
interest loans that are expected to reverse in future periods, (iii) an increase
in accounts payable largely driven by Bank Partner settlements related to their
portfolio activity and payables for price concessions to a significant merchant
group, (iv) an increase in transaction processing liabilities primarily driven
by the timing of transaction processing liability settlements, and (v) an excess
of proceeds from sales of loan receivables held for sale compared to purchases.
Cash used in investing activities
Detail of the cash used in investing activities is included below for each
period (dollars in millions).
                                                      Three Months Ended
                                                          March 31,
                                                               2020             2019
Software                                        $    3.0              $ 2.3
Computer hardware                                    0.3                0.7
Leasehold improvements                                 -                0.2
Furniture                                            0.1                0.2
Purchases of property, equipment and software   $    3.4              $ 3.4


The spend on investing activities during the three months ended March 31, 2020
was flat compared to the same period in 2019. The increase in capitalized costs
associated with various internally-developed software projects, such as mobile
application development and transaction processing, were offset by lower
hardware costs associated with higher infrastructure needs in the 2019 period
and lower leasehold improvement costs.
Cash used in financing activities
Our financing activities in the periods presented consisted of equity and debt
related transactions and distributions. GS Holdings makes tax distributions
based on the estimated tax payments that its members are expected to have to
make during any given period (based upon various tax rate assumptions), which
are typically paid in January, April, June and September of each year.
We had net cash used in financing activities of $33.9 million during the three
months ended March 31, 2020 compared to $55.9 million during the same period in
2019. In the 2020 period, our use of cash was primarily related to tax and
non-tax distributions to members of $31.1 million and $1.7 million,
respectively, and repayments of the principal balance of our term loan (net of
original issuance discount) of $1.0 million. In the 2019 period, our use of
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cash was primarily related to: (i) our $51.0 million repurchase of Class A
common stock, (ii) distributions of $2.7 million, (iii) repayments of the
principal balance of our term loan (net of original issuance discount) of $1.0
million, and (iv) equity activity of $1.1 million consisting of Holdco Unit
exchanges and option exercises.
Borrowings
See Note 7 to the Notes to Unaudited Condensed Consolidated Financial Statements
included in Part I, Item 1 for further information about our borrowings,
including the use of term loan proceeds, as well as our interest rate swap.
On March 29, 2018, GS Holdings amended its August 25, 2017 Credit Agreement
("Amended Credit Agreement"). The Amended Credit Agreement provides for a $400.0
million term loan, the proceeds of which were used, in large part, to settle the
outstanding principal balance on the $350.0 million term loan previously
executed under the Credit Agreement in August 2017, and includes a $100.0
million revolving loan facility. The revolving loan facility also includes a
$10.0 million letter of credit. The Credit Facility is guaranteed by GS
Holdings' significant subsidiaries, including GSLLC, and is secured by liens on
substantially all of the assets of GS Holdings and the guarantors. Interest on
the loans can be based either on a "Eurodollar rate" or a "base rate" and
fluctuates depending upon a "first lien net leverage ratio." The Amended Credit
Agreement contains a variety of covenants, certain of which are designed to
limit the ability of GS Holdings to make distributions on, or redeem, its equity
interests unless, in general, either (a) its "first lien net leverage ratio" is
no greater than 2.00 to 1.00, or (b) the funds used for the payments come from
certain sources (such as retained excess cash flow and the issuance of new
equity) and its "total net leverage ratio" is no greater than 3.00 to 1.00. In
addition, during any period when 25% or more of our revolving facility is
utilized, GS Holdings is required to maintain a "first lien net leverage ratio"
no greater than 3.50 to 1.00. There are various exceptions to these
restrictions, including, for example, exceptions that enable us to pay our
operating expenses and to make certain GS Holdings tax distributions. The $400.0
million term loan matures on March 29, 2025, and the revolving loan facility
matures on March 29, 2023.
There was no amount outstanding under our revolving loan facility as of March
31, 2020, which is available to fund future needs of GS Holdings' business.
The use of the London Interbank Offered Rate ("LIBOR") is expected to be phased
out by the end of 2021. LIBOR is currently used as a reference rate for certain
of our financial instruments, including our $400.0 million term loan under the
Amended Credit Agreement and the related interest rate swap agreement, both of
which are set to mature after the expected phase out of LIBOR. At this time,
there is no definitive information regarding the future utilization of LIBOR or
of any particular replacement rate; however, we continue to monitor the efforts
of various parties, including government agencies, seeking to identify an
alternative rate to replace LIBOR. We will work with our lenders and
counterparties to accommodate any suitable replacement rate where it is not
already provided under the terms of the financial instruments and, going
forward, we will use suitable alternative reference rates for our financial
instruments. We will continue to assess and plan for how the phase out of LIBOR
will affect the Company; however, while the LIBOR transition could adversely
affect the Company, we do not currently perceive any material risks and do not
expect the impact to be material to the Company.
Tax Receivable Agreement
Our purchase of Holdco Units from the Exchanging Members using a portion of the
net proceeds from the IPO, our acquisition of the equity of certain of the
Former Corporate Investors, and any future exchanges of Holdco Units for our
Class A common stock pursuant to the Exchange Agreement (as such terms are
defined in the 2019 Form 10-K) are expected to result in increases in our
allocable tax basis in the assets of GS Holdings. These increases in tax basis
are expected to increase (for tax purposes) depreciation and amortization
deductions allocable to us and, therefore, reduce the amount of tax that we
otherwise would be required to pay in the future. This increase in tax basis may
also decrease gain (or increase loss) on future dispositions of certain assets
to the extent tax basis is allocated to those assets.
We and GS Holdings entered into a Tax Receivable Agreement ("TRA") with the "TRA
Parties" (the equity holders of the Former Corporate Investors, the Exchanging
Members, the Continuing LLC Members and any other parties receiving benefits
under the TRA, as those parties are defined in the 2019 Form 10-K), whereby we
agreed
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to pay to those parties 85% of the amount of cash tax savings, if any, in United
States federal, state and local taxes that we realize or are deemed to realize
as a result of these increases in tax basis, increases in basis from such
payments, and deemed interest deductions arising from such payments.
Due to the uncertainty of various factors, the likely tax benefits we will
realize as a result of our purchase of Holdco Units from the Exchanging Members,
our acquisition of the equity of certain of the Former Corporate Investors or
any future exchanges of Holdco Units for our Class A common stock pursuant to
the Exchange Agreement, or the resulting amounts we are likely to pay out to the
TRA Parties pursuant to the TRA are also uncertain. However, we expect that such
payments will be substantial and may substantially exceed the tax receivable
liability of $312.3 million as of March 31, 2020.
Because we are the managing member of GS Holdings, which is the managing member
of GSLLC, we have the ability to determine when distributions (other than tax
distributions) will be made by GSLLC to GS Holdings and the amount of any such
distributions, subject to limitations imposed by applicable law and contractual
restrictions (including pursuant to our Amended Credit Agreement or other debt
instruments). Any such distributions will be made to all holders of Holdco
Units, including us, pro rata based on the number of Holdco Units. The cash
received from such distributions will first be used by us to satisfy any tax
liability and then to make any payments required under the TRA. We expect that
such distributions will be sufficient to fund both our tax liability and the
required payments under the TRA. In the event that we do not make timely payment
of all or any portion of a tax benefit payment due under the TRA on or before a
final payment date, LIBOR is the base for the default rate used to calculate the
required interest. The TRA is anticipated to remain in effect after the expected
phase out of LIBOR in 2021. See Part I, Item 2 "Liquidity and Capital
Resources-Borrowings" for further discussion of the LIBOR phase out.
Contingencies
From time to time, we may become a party to civil claims and lawsuits in the
ordinary course of business. We record a provision for a liability when we
believe that it is both probable that a liability has been incurred and the
amount can be reasonably estimated, which requires management judgment. As of
March 31, 2020 and December 31, 2019, we did not record any provision for
liability. Should any of our estimates or assumptions change or prove to be
incorrect, it could have a material adverse impact on our consolidated financial
condition, results of operations or cash flows. See Note 14 to the Notes to
Unaudited Condensed Consolidated Financial Statements in Part I, Item 1 for
discussion of certain legal proceedings and other contingent matters.
Recently Adopted or Issued Accounting Standards
See "Recently Adopted Accounting Standards" and "Accounting Standards Issued,
But Not Yet Adopted" in Note 1 to the Notes to Unaudited Condensed Consolidated
Financial Statements in Part I, Item 1 for additional information.
Critical Accounting Policies and Estimates
The accounting policies and estimates that we believe are the most critical to
an understanding of our results of operations and financial condition as
disclosed in our Management's Discussion and Analysis of Financial Condition and
Results of Operations as filed in our 2019 Form 10-K include those related to
our accounting for finance charge reversals, servicing assets and liabilities,
financial guarantees and income taxes. In the preparation of our Unaudited
Condensed Consolidated Financial Statements as of and for the three months ended
March 31, 2020, there have been no significant changes to the accounting
policies and estimates related to our accounting for finance charge reversals,
servicing assets and liabilities and income taxes. On January 1, 2020, we
adopted the provisions of ASU 2016-13, which impacted our accounting for the
contingent aspect of our financial guarantees. Historical periods prior to
January 1, 2020 continue to reflect the measurement of the contingent aspect of
our financial guarantees under legacy guidance in ASC 450. Refer to Note 1 to
the Notes to Unaudited Condensed Consolidated Financial Statements in Part I,
Item 1 for discussion of our adoption of ASU 2016-13 and its impact on our
consolidated financial statements and for the revised accounting policy.
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