(United States dollars in thousands, except per share data and unless otherwise
indicated)
You should read the following discussion and analysis of our financial condition
and results of operations together with our Unaudited Condensed Consolidated
Financial Statements and related notes included elsewhere in this Form 10-Q, as
well as the Audited Consolidated Financial Statements and related notes and
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" included in the GreenSky, Inc. 2020 Form 10-K filed with the
Securities and Exchange Commission on March 10, 2021 ("2020 Form 10-K"). This
discussion and analysis contains forward-looking statements based upon current
plans, expectations and beliefs involving risks and uncertainties. Our actual
results may differ materially from those anticipated in these forward-looking
statements as a result of various important factors, including those set forth
under Part I, Item 1A. "Risk Factors" in the Company's 2020 From 10-K.
Unless the context requires otherwise, "we," "us," "our," "GreenSky" and "the
Company" refer to GreenSky, Inc. and its subsidiaries.
Organization
GreenSky, Inc. was formed as a Delaware corporation on July 12, 2017. The
Company was formed for the purpose of completing an initial public offering
("IPO") of its Class A common stock and certain Reorganization Transactions, as
further described in the 2020 Form 10-K, in order to carry on the business of
GreenSky, LLC ("GSLLC"), a Georgia limited liability company, which is an
operating entity. GS Holdings, LLC ("GS Holdings"), a holding company with no
operating assets or operations, was organized as a wholly-owned subsidiary of
GreenSky, Inc. in August 2017. On August 24, 2017, GS Holdings acquired a 100%
interest in GSLLC. Common membership interests of GS Holdings are referred to as
"Holdco Units." On May 24, 2018, the Company's Class A common stock commenced
trading on the Nasdaq Global Select Market in connection with its IPO.
Executive Summary
Covid-19 Pandemic
On March 11, 2020, the World Health Organization designated the novel
coronavirus disease (referred to as "COVID-19") as a global pandemic. In the
second half of March 2020, the impact of COVID-19 and related actions to
mitigate its spread within the U.S. began to impact our consolidated operating
results. As of May 5, 2021, the date of filing this Quarterly Report on Form
10-Q, the duration and severity of the effects of COVID-19 remain unknown.
Likewise, we do not know the duration and severity of the impact of COVID-19 on
members of the GreenSky ecosystem - our merchants, Bank Partners, and GreenSky
program borrowers - or our associates. In addition to instituting a Company-wide
work-at-home program to ensure the safety of all GreenSky associates and their
families, we formed a GreenSky Continuity Team that is tasked with communicating
to employees on a regular basis regarding such efforts as planning for
contingencies related to the COVID-19 pandemic, providing updated information
and policies related to the safety and health of all GreenSky associates, and
monitoring the pandemic for new developments that may impact GreenSky, our work
locations and our associates. Our GreenSky Continuity Team is generally
following the requirements and protocols as published by the U.S. Centers for
Disease Control and Prevention and the World Health Organization, as well as
state and local governments. As of the date of this filing, we have not begun to
lift the actions put in place as part of our business continuity strategy,
including work-at-home requirements and travel restrictions, and we do not
believe that these protocols have materially adversely impacted our internal
controls or financial reporting processes.
On March 27, 2020, the Coronavirus Aid, Relief and Economic Security Act (the
"CARES Act") was signed into law. While we do not believe the impacts of the
CARES Act were material during the three months ended March 31, 2021 and 2020,
we continue to examine both the direct and indirect impacts that the CARES Act,
and additional government relief measures, may have on our business, including
impacts associated with the expiration of select CARES Act provisions.
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The following are key impacts of COVID-19 on our business and response
initiatives taken by the Company, in coordination with our network partners, to
mitigate such impacts:
Transaction Volume. Our transaction volume began to be impacted significantly by
COVID-19 in mid-March 2020 and continues to be impacted through the first
quarter of 2021. For the three months ended March 31, 2021, our transaction
volume decreased 6% compared to the three months ended March 31, 2020. We ended
the first quarter of 2021 with significant momentum in our home improvement
vertical with month-over-month increases in both the number of new applications
and the number of new customer accounts from February to March 2021,
representing the highest such increase for a February to March period in our
history. While our elective healthcare services vertical continues to be more
significantly impacted by COVID-19, we nevertheless achieved impactful
transaction volume growth in the first quarter of 2021 compared to the fourth
quarter of 2020. Our elective healthcare transactions currently are not a
material portion of our business.
Portfolio Credit Losses. We entered the COVID-19 pandemic with historically
strong credit performance and we believe our home improvement sector program
borrowers, particularly in concert with our focus on promotional credit, are
strongly resilient. To maintain our strong credit position in this uncertain
economic environment, we continue to emphasize our super-prime promotional loan
programs with our merchants. Additionally, in partnership with our Bank
Partners, GreenSky program borrowers impacted by COVID-19 who requested hardship
assistance have received temporary relief from payments. As of March 31, 2021,
approximately 0.21% of the total servicing portfolio was in payment deferral.
While our efforts (and those of our Bank Partners) have thus far been effective
in mitigating substantial credit losses, the potential remains for increased
portfolio credit losses in 2021 as compared to 2020. The timing and extent of
these future portfolio credit losses are not yet known given the ongoing
COVID-19 pandemic. These potential credit losses would reduce our incentive
payments from our Bank Partners.
As the impact of COVID-19 continues to persist and evolve, GreenSky remains
committed to serving GreenSky program borrowers, our Bank Partners and
merchants, while caring for the safety of our associates and their families. The
potential impact that COVID-19 could have on our financial condition and results
of operations remains highly uncertain. For more information, refer to Part I,
Item 1A. "Risk Factors" in our 2020 10-K and, in particular, "- The global
outbreak of the novel coronavirus, or COVID-19, has caused severe disruptions in
the U.S. economy, and may have an adverse impact on our performance and results
of operations."
Key Developments
GreenSky continues to execute its strategy to diversify its funding to include a
combination of commitments from Bank Partners and alternative funding
structures. Specific key developments during the three months ended March 31,
2021 include:
•We executed an arrangement with a leading life insurance company that included
an initial sale of loan participations totaling approximately $135 million and a
forward flow commitment for up to $1.0 billion in additional loan participation
sales over a one-year period. In April 2021, this arrangement was increased by
$500 million, to $1.5 billion, in connection with the inclusion of an additional
loan product type to the forward flow arrangement.
•GreenSky executed sales of approximately $315 million in loan participations
and whole loans (inclusive of the sale referenced above). A portion of these
transactions included the sale of participations previously purchased by the
Warehouse SPV, and the related proceeds from the sale of such participations
were used to pay down amounts previously borrowed under the Warehouse Facility.
Our Warehouse Facility liability decreased by a net $207.0 million in the first
quarter.
•In February 2021, one of the institutional investors that purchased loan
participations in 2020, completed a securitization of the loan participations,
constituting the first securitization of GreenSky program assets.
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Additional key developments thus far in the second quarter of 2021 include:
•In April 2021, an existing Bank Partner increased its revolving commitment by
$500 million to $2.0 billion and extended its commitment for an additional two
years into the fourth quarter of 2023.
•In April 2021, the Company entered into a binding memorandum of understanding
to settle the IPO litigation. Substantially all amounts payable under the
proposed settlement will be paid by the Company's insurers. See Note 14 to the
Notes to Unaudited Condensed Consolidated Financial Statements in Part I, Item 1
for additional information related to the proposed settlement.
First Quarter 2021 Results
The following are key business metrics and financial measures as of and for the
three months ended March 31, 2021:
Business Metrics
•Transaction volume (as defined below) was $1.30 billion during the three months
ended March 31, 2021 compared to $1.37 billion during the three months ended
March 31, 2020, a decrease of 6%;
•Total revenue was $125.2 million during the three months ended March 31, 2021
compared to $121.9 million during the three months ended March 31, 2020, an
increase of 3%;
•The outstanding balance of loans serviced by our platform totaled $9.32 billion
as of March 31, 2021 compared to $9.26 billion as of March 31, 2020, an increase
of 1%;
•We maintained a strong consumer profile. GreenSky program borrowers with credit
scores at origination over 780 comprised 40% of the loan servicing portfolio as
of March 31, 2021, and 89% of the loan servicing portfolio as of March 31, 2021
consisted of GreenSky program borrowers with credit scores at origination over
700; and
•As of March 31, 2021, 30-day delinquencies of loans in the GreenSky program
were 0.76%, an improvement of 47 basis points over March 31, 2020 and 23 basis
points over December 31, 2020. That delinquency rate includes accounts that
received COVID-19 assistance that are no longer in payment deferral.
Approximately 0.21% of the total loans serviced by our platform as of March 31,
2021 were in deferral status, compared to approximately 0.80% as of December 31,
2020 and 4% at the peak in the second quarter of 2020.
Financial Measures
We had net income of $12.1 million during the three months ended March 31, 2021
compared to a net loss of $10.9 million during the three months ended March 31,
2020. The higher earnings in the 2021 period was primarily due to:
•A $3.9 million non-cash benefit to financial guarantee expense in the three
months ended March 31, 2021, compared to a $18.4 million expense in the same
period in 2020. Refer to "Three Months Ended March 31, 2021 and 2020-Financial
guarantee expense (benefit)" in this Part I, Item 2 as well as Note 1 and Note
14 to the Notes to Unaudited Condensed Consolidated Financial Statements in Part
I, Item 1 for additional discussion of our financial guarantee.
•Our cost of revenue decreased $8.3 million for the first quarter compared to a
year ago, despite the impact of an $8.6 million mark-to-market expense in 2021
related to sales facilitation obligations. We did not have this
mark-to-market-expense or sales facilitation obligations in the first quarter of
2020.
•These amounts were partially offset by sales, general and administrative costs
that increased $4.7 million, including $6.3 million of non-recurring costs in
2021 primarily associated with legal and regulatory matters.
For additional information, see Results of Operations within this Part I, Item
2.
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Adjusted EBITDA (as defined below) of $35.1 million during the three months
ended March 31, 2021 increased from $17.1 million during the three months ended
March 31, 2020. Information regarding our use of Adjusted EBITDA, a non-GAAP
measure, and a reconciliation of Adjusted EBITDA to net income, the most
comparable GAAP (as defined below) measure, is included in "-Non-GAAP Financial
Measure."
Seasonality. Historically, our business has generally been subject to
seasonality in consumer spending and payment patterns. We cannot yet predict the
impacts of COVID-19 on the seasonality of our business for the remainder of 2021
or future periods. For example, we have observed supply chain impacts on
materials costs and project completion times, which can lead to increased
consumer complaints. Increased project completion times can also increase
variability from historical seasonality patterns.
Given that our home improvement vertical is a significant contributor to our
overall revenue, our revenue growth generally has been higher during the second
and third quarters of the year as the weather improves, the residential real
estate market becomes more active and consumers begin home improvement projects.
Conversely, our revenue growth generally has been relatively slower during the
first and fourth quarters of the year, as consumer spending on home improvement
projects tends to slow leading up to the holiday season and through the winter
months. Historically, the elective healthcare vertical has been susceptible to
seasonality during the fourth quarter of the year, as the licensed healthcare
providers take more vacation time around the holiday season. Our seasonality
trends may vary in the future as we introduce our program to new industry
verticals and the GreenSky program becomes less concentrated in the home
improvement industry.
The origination-related and finance charge reversal components of our cost of
revenue also have been subject to these same seasonal factors, while the
servicing-related component of cost of revenue, in particular customer service
staffing, printing and postage costs, has not been as closely correlated to
seasonal volume patterns. As prepayments on deferred interest loans, which
trigger finance charge reversals, typically are highest towards the end of the
promotional period, and promotional periods are most commonly 12, 18 or
24 months, finance charge reversal settlements follow a similar seasonal pattern
as transaction volumes over the course of a calendar year.
Lastly, we historically have observed seasonal patterns in consumer credit,
driven to an extent by income tax refunds, resulting in lower charge-offs and
thus, higher loan repayments during the second and third quarters of the year.
Non-GAAP Financial Measure
In addition to financial measures presented in accordance with United States
generally accepted accounting principles ("GAAP"), we monitor Adjusted EBITDA to
manage our business, make planning decisions, evaluate our performance and
allocate resources. We define "Adjusted EBITDA" as net income (loss) before
interest expense, taxes, depreciation and amortization, adjusted to eliminate
equity-based compensation and payments and certain non-cash and non-recurring
expenses.
We believe that Adjusted EBITDA is one of the key financial indicators of our
business performance over the long term and provides useful information
regarding whether cash provided by operating activities is sufficient to
maintain and grow our business. We believe that this methodology for determining
Adjusted EBITDA can provide useful supplemental information to help investors
better understand the economics of our platform.
Adjusted EBITDA has limitations as an analytical tool and should not be
considered in isolation from, or as a substitute for, the analysis of other GAAP
financial measures, such as net income. Some of the limitations of Adjusted
EBITDA include:
•It does not reflect our current contractual commitments that will have an
impact on future cash flows;
•It does not reflect the impact of working capital requirements or capital
expenditures; and
•It is not a universally consistent calculation, which limits its usefulness as
a comparative measure.
Management compensates for the inherent limitations associated with using the
measure of Adjusted EBITDA through disclosure of such limitations, presentation
of our financial statements in accordance with GAAP
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and reconciliation of this non-GAAP financial measure to the most directly comparable GAAP measure, net income, as presented below.


                                                                      Three Months Ended March 31,
                                                                     2021                    2020
Net income (loss)                                               $        12,125       $          (10,919)
Interest expense(1)                                                       6,614                     5,620
Income tax expense (benefit)                                              1,872                     (895)
Depreciation and amortization                                             3,316                     2,445
Share-based compensation expense(2)                                       3,712                     3,499
Financial guarantee liability - Escrow(3)                                     -                    18,408
Servicing asset and liability changes(4)                                (7,505)                   (2,306)
Mark-to-market on sales facilitation obligations(5)                       8,608                         -
Transaction and non-recurring expenses(6)                                 6,340                     1,233
Adjusted EBITDA                                                 $        35,082       $            17,085


(1)Interest expense on the Warehouse Facility and interest income on the loan
receivables held for sale are not included in the adjustment above as amounts
are components of cost of revenue and revenue, respectively.
(2)See Note 12 to the Notes to Unaudited Condensed Consolidated Financial
Statements included in Part I, Item 1 for additional discussion of share-based
compensation.
(3)Includes non-cash charges related to our financial guarantee arrangements
with our ongoing Bank Partners, which are primarily a function of new loans
facilitated on our platform during the period increasing the contractual escrow
balance and the associated financial guarantee liability. In the fourth quarter
of 2020, due to expectations that some of these financial guarantees may require
cash settlement, the Company discontinued adjusting EBITDA for financial
guarantees.
(4)Includes the non-cash changes in the fair value of servicing assets and
liabilities related to our servicing arrangements with Bank Partners and other
contractual arrangements.
(5)Mark-to-market on sales facilitation obligations reflects changes in the fair
value in the embedded derivative for sales facilitation obligations. The changes
in fair value are recognized as a mark-to-market expense in cost of revenue for
the period. See Note 3 to the Notes to Unaudited Condensed Consolidated
Financial Statements included in Part I, Item 1 for additional discussion.
(6)The three months ended March 31, 2021 primarily includes legal fees
associated with IPO litigation and regulatory matter. The three months ended
March 31, 2020, includes legal fees associated with IPO litigation and
professional fees associated with our strategic alternatives review process.

Business Metrics
We review a number of operating and financial metrics to evaluate our business,
measure our performance, identify trends, formulate plans and make strategic
decisions, including the following.
                                                  Three Months Ended March 31,
                                                 2021                          2020
Transaction Volume
Dollars (in millions)                     $        1,296                     $ 1,372
Percentage decrease                                   (6)  %
Loan Servicing Portfolio
Dollars (in millions, at end of period)   $        9,323                     $ 9,260
Percentage increase                                    1   %
Cumulative Consumer Accounts
Number (in millions, at end of period)              3.87                    

3.21


Percentage increase                                   21   %


Transaction Volume. We define transaction volume as the dollar value of loans facilitated on our platform during a given period. Transaction volume is an indicator of revenue and overall platform profitability.


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Loan Servicing Portfolio. We define our loan servicing portfolio as the
aggregate outstanding consumer loan balance (principal plus accrued interest and
fees) serviced by our platform at the date of measurement. The average loan
servicing portfolio for the three months ended March 31, 2021 and 2020 was
$9,434 million and $9,214 million, respectively.
Cumulative Consumer Accounts. We define cumulative consumer accounts as the
aggregate number of consumer accounts approved on our platform since our
inception, including accounts with both outstanding and zero balances.
Factors Affecting our Performance
Robust Network of Merchants and Transaction Volume. We derive transaction
volumes from our robust network of merchants. Our revenues and financial results
are heavily dependent on our transaction volume, which represents the dollar
amount of loans facilitated on our platform and, therefore, impacts the fees
that we earn and the per-unit cost of the services that we provide.
Bank Partner Relationships; Other Funding. "Bank Partners" are the federally
insured banks that originate loans under the consumer financing and payments
program that we administer for use by merchants on behalf of such banks in
connection with which we provide point-of-sale financing, payments technology
and related marketing, servicing, collection and other services. Our ability to
generate and increase transaction volume and expand our loan servicing portfolio
is, in part, dependent on (a) retaining our existing Bank Partners and having
them renew and expand their commitments, (b) adding new Bank Partners and/or (c)
adding complementary funding arrangements to increase funding capacity. Our
failure to do so could materially and adversely affect our business and our
ability to grow. A Bank Partner's funding commitment typically has an initial
multi-year term, after which the commitment is either renewed (typically on an
annual basis) or expires.
As of March 31, 2021, we had aggregate funding commitments from our Bank
Partners of approximately $9.7 billion, a substantial majority of which are
"revolving" commitments that replenish as outstanding loans are paid down. Of
the funding commitments available at March 31, 2021 for use in the next 12
months, approximately $1.9 billion was unused and we anticipate approximately
$2.4 billion of additional funding capacity will become available as loans
pay-down under revolving commitments during this period. Additionally, in April
2021, an existing Bank Partner increased its revolving commitment by $500
million to $2.0 billion and extended its commitment for an additional two years
into the fourth quarter of 2023.
As we add new Bank Partners, their full commitments are typically subject to a
mutually agreed upon onboarding schedule. From time to time, certain of our Bank
Partners have requested adjustments to the volume or type of loans that they
originate, including, on occasion, temporary increases, decreases or suspensions
of originations. We have generally honored these requests in the ordinary course
of our relationships with our Bank Partners and, to date, they have not had a
meaningful impact on the GreenSky program.
In addition to customary expansion of commitments from existing Bank Partners
and the periodic addition of new Bank Partners to our funding group, we have
diversified our funding to also include alternative structures with
institutional investors, financial institutions and other financing sources. In
the first quarter of 2021, the Company executed an arrangement with a leading
insurance company that included an initial sale of loan participations totaling
approximately $135 million and a forward flow commitment for the sale of up to
$1.0 billion in additional loan participations over a one-year period. In April
2021, that commitment was increased by $500 million to $1.5 billion. During the
three months ended March 31, 2021, GreenSky executed approximately $315 million
of sales of loan participations and whole loans (inclusive of the sale
referenced above). A portion of these transactions included the sale of
participations previously purchased by the Warehouse SPV, and the related
proceeds from such sales were used to pay down amounts previously borrowed under
the Warehouse Facility.
We anticipate whole loan and loan participation sales to continue to be
important to our funding capacity. If we do not timely consummate our
anticipated whole loan or loan participation sales or if these sales combined
with funding commitments from our Bank Partners are not sufficient to support
expected loan originations, it could limit our ability to facilitate GreenSky
program loans and our ability to generate revenue at or above current levels.
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Performance of the Loans in our Bank Partners' Portfolios. While our Bank
Partners bear substantially all of the credit risk on their wholly-owned loan
portfolios, Bank Partner credit losses and prepayments impact our profitability
in the following ways:
•Our contracts with our Bank Partners entitle us to incentive payments when the
finance charges billed to borrowers exceed the sum of an agreed-upon portfolio
yield, a fixed servicing fee and realized credit losses. This incentive payment
varies from month to month, primarily due to the amount of realized credit
losses.
•With respect to deferred interest loans, the GreenSky program borrowers are
billed for interest throughout the deferred interest promotional period, but
these borrowers are not obligated to pay any interest if the loans are repaid in
full before the end of the promotional period. We are obligated to remit this
accumulated billed interest to our Bank Partners to the extent the loan
principal balances are paid off within the promotional period (each event, a
finance charge reversal or "FCR") even though the interest billed to the
GreenSky program borrowers is reversed. Our maximum FCR liability is limited to
the gross amount of finance charges billed during the promotional period, offset
by (i) the collection of incentive payments from our Bank Partners during such
period, (ii) proceeds received from transfers of charged-off receivables, and
(iii) recoveries on unsold charged-off receivables. Our profitability is
impacted by the difference between the cash collected from these items and the
cash to be remitted on a future date to settle our FCR liability. Our FCR
liability quantifies our expected future obligation to remit previously billed
interest with respect to deferred interest loans.
•Under our Bank Partner agreements, if credit losses exceed an agreed-upon
threshold, we make limited payments to our Bank Partners from the escrow
accounts we establish for them. Our related maximum financial exposure is
contractually limited to those escrow amounts, which represented a weighted
average target rate of 2.1% of the total outstanding loan balance as of March
31, 2021. Cash set aside to meet this requirement is classified as restricted
cash in our Unaudited Condensed Consolidated Balance Sheets. As of March 31,
2021, the financial guarantee liability associated with our escrow arrangements
represented approximately 70% of the contractual escrow that we have established
with each Bank Partner.
Performance of Loan Participations. We bear substantially all the credit risk of
loan receivables held for sale. However, our intent is that our holding period
for such loan receivables is brief.
For further discussion of our sensitivity to the credit risk exposure of our
Bank Partners, see Part I, Item 3 "Quantitative and Qualitative Disclosures
About Market Risk-Credit risk." In January 2020, our Bank Partners also became
subject to ASU 2016-13, which may affect how they reserve for losses on loans.
General Economic Conditions and Industry Trends. Our results of operations are
impacted by the relative strength of the overall economy and its effect on
unemployment, consumer spending behavior and consumer demand for our merchants'
products and services. In addition, trends within the industry verticals in
which we operate affect consumer spending on the products and services our
merchants offer in those industry verticals. For example, the strength of the
national and regional real estate markets and trends in new and existing home
sales impact demand for home improvement goods and services and, as a result,
the volume of loans originated to finance these purchases. In addition, trends
in healthcare costs, advances in medical technology and increasing life
expectancy are likely to impact demand for elective medical procedures and
services. Refer to "Executive Summary" above for a discussion of the expected
impacts on our business from the COVID-19 pandemic.
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Results of Operations Summary

Three Months Ended March 31,


                                                             2021                2020            $ Change            % Change
Revenue
Transaction fees                                         $   85,657          $  89,884          $ (4,227)                  (5) %
Servicing                                                    34,667             31,283             3,384                   11  %
Interest and other                                            4,848                690             4,158                     N/M
Total revenue                                               125,172            121,857             3,315                    3  %
Costs and expenses
Cost of revenue (exclusive of depreciation and
amortization shown separately below)                         63,997             72,305            (8,308)                 (11) %
Compensation and benefits                                    22,473             22,164               309                    1  %
Property, office and technology                               4,459              3,921               538                   14  %
Depreciation and amortization                                 3,316              2,445               871                   36  %
Sales, general and administrative                            14,642              9,929             4,713                   47  %
Financial guarantee expense (benefit)                        (3,883)            18,408           (22,291)                    N/M
Related party                                                   452                477               (25)                  (5) %
Total costs and expenses                                    105,456            129,649           (24,193)                 (19) %
Operating profit                                             19,716             (7,792)           27,508                     N/M
Other income (expense), net                                  (5,719)            (4,022)           (1,697)                  42  %
Income (loss) before income tax expense (benefit)            13,997            (11,814)           25,811                     N/M
Income tax expense (benefit)                                  1,872               (895)            2,767                     N/M
Net income (loss)                                        $   12,125          $ (10,919)         $ 23,044                     N/M

Less: Net income (loss) attributable to noncontrolling interests

                                                     8,327             (7,585)           15,912                     N/M

Net income (loss) attributable to GreenSky, Inc. $ 3,798

  $  (3,334)         $  7,132                     N/M

Earnings per share of Class A common stock
Basic                                                    $     0.05          $   (0.05)
Diluted                                                  $     0.05          $   (0.05)

N/M denotes that the percentage change is not meaningful




Three Months Ended March 31, 2021 and 2020
Total Revenue
We generate a substantial majority of our total revenue from transaction fees
paid by merchants each time a consumer utilizes our platform to finance a
purchase and, to a lesser extent, from fixed servicing fees on our loan
servicing portfolio and interest income from loan receivables held for sale.
Transaction fees
During the three months ended March 31, 2021, transaction fees revenue decreased
5% compared to the same period in 2020, primarily attributable to a 6% decline
in transaction volume. Additionally, as a result of an increase in transaction
volume from a significant merchant group, related price concessions reduced
transaction fees by $3.7 million during the three months ended March 31, 2021
compared to $2.4 million offered to the same merchant group during the same
period in 2020.
The impact of lower transaction volume was mitigated by an increase in the
transaction fees earned per dollar originated ("transaction fee rate") which
were 6.61% during the three months ended March 31, 2021 compared to 6.55% during
the same period in 2020. The year-over-year transaction fee rate increase is
related to the mix of promotional terms of loans originated on our platform.
Loans with lower interest rates, longer stated maturities and longer promotional
periods generally carry relatively higher transaction fee rates. Conversely,
loans with higher interest rates, shorter stated terms and shorter promotional
periods generally carry relatively lower
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transaction fee rates. In addition, the mix of loans offered by merchants
generally varies by merchant category, and is dependent on merchant and consumer
preference. Therefore, shifts in merchant mix have a direct impact on our
transaction fee rates.
Servicing
We earn a specified servicing fee for providing professional services to manage
loan portfolios on behalf of our Bank Partners, including servicing participated
loans for a Bank Partner that retains the loan and servicing rights. Servicing
fees are paid monthly and are typically based upon an annual fixed percentage of
the average outstanding loan portfolio balance. Servicing revenue is also
impacted by the fair value change in our servicing assets associated with the
servicing arrangements with our Bank Partners. See Note 3 to the Notes to
Unaudited Condensed Consolidated Financial Statements included in Part I, Item 1
for additional information on our servicing assets.
The following table presents servicing revenue earned from servicing fees and
the fair value change in servicing assets included in our servicing revenue.
                                                 Three Months Ended March 31,
                                                      2021                    2020
Servicing fee                             $        27,527                  $ 29,494
Fair value change in servicing asset                7,140                     1,789
Total servicing revenue                   $        34,667                  $ 31,283


During the three months ended March 31, 2021, servicing revenue increased $3.4
million, or 11%, compared to the same period in 2020. This increase was
primarily attributable to the $7.1 million increase from the additions and
changes in the fair value of our servicing asset in 2021, as compared to the
$1.8 million net increase in our servicing asset during the same period in 2020.
The servicing revenue increase during the three months ended March 31, 2021 is a
result of the improvement in the portfolio delinquency rate and credit forecast
relative to December 31, 2020, which was partially offset by the lower servicing
fee rate of 1.17%, compared to 1.29% for the periods ended March 31, 2021 and
March 31, 2020, respectively, largely related to the diversification of funding
and loan participations held by the Warehouse SPV in 2021.
Interest and other
We earn interest income from loan receivables held for sale, including loan
participations purchased by the Warehouse SPV. With the formation and use of the
Warehouse SPV, the magnitude of loan receivables held for sale has increased on
our Unaudited Condensed Consolidated Balance Sheets. As a result, for prior
periods, we have reclassified interest income for loan receivables held for sale
that were previously included within other income (expense), net to interest and
other revenue in the Unaudited Condensed Consolidated Statements of Operations.
During the three months ended March 31, 2021, interest income increased $4.2
million compared to the same period in 2020, primarily due to the use of the
Warehouse SPV, formed in the second quarter of 2020, which resulted in an
increase in loan receivables held for sale.
Cost of revenue (exclusive of depreciation and amortization expense)
                                                                      Three Months Ended March 31,
                                                                        2021                   2020
Origination related                                              $         5,304          $     6,642
Servicing related                                                         13,542               13,159
Fair value change in FCR liability                                        26,417               52,504
Loan and loan participation sales costs                                   10,126                    -
Mark-to-market on sales facilitation obligations                           8,608                    -
Total cost of revenue (exclusive of depreciation and
amortization expense)                                            $        63,997          $    72,305


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Origination related
During the three months ended March 31, 2021, origination related expenses
decreased 20% compared to the same period in 2020, largely driven by operational
efficiencies in loan processing as origination related expenses as a percent of
transaction volume decreased to 0.41% from 0.48% and lower customer protection
expenses of $587 thousand during the three months ended March 31, 2021 compared
to the same period in 2020.
Servicing related
During the three months ended March 31, 2021, servicing related expenses
increased 3% compared to the same period in 2020, which resulted from our 2%
period-over-period average loan servicing portfolio growth. The increase in
servicing related expenses associated with the increase in loans serviced were
primarily for personnel costs within our collections and operations functions.
Servicing related expenses as a percent of our average loan servicing portfolio
was 0.57% during both the first quarter of 2021 and 2020.
Fair value change in FCR liability
Under our contracts with Bank Partners, we receive incentive payments from Bank
Partners based on the surplus of finance charges billed to borrowers over an
agreed-upon portfolio yield, a fixed servicing fee and realized net credit
losses. We reduce these incentive payments based on estimated future reversals
of previously billed interest on deferred interest loan products that we will be
obligated to remit to Bank Partners in future periods. These estimated future
reversals are recorded as a liability on our Unaudited Condensed Consolidated
Balance Sheets.
See Note 3 to the Notes to Unaudited Condensed Consolidated Financial Statements
included in Part I, Item 1 for additional information on our finance charge
reversal liability, including a qualitative discussion of the impact to the fair
value of our liability resulting from changes in the finance charge reversal
rate and discount rate. See Part I, Item 3 "Quantitative and Qualitative
Disclosures About Market Risk-Credit risk."
The following table reconciles the beginning and ending measurements of our FCR
liability and highlights the activity that drove the fair value change in FCR
liability included in our cost of revenue. With the implementation of our whole
loan and loan participation sales program in mid-2020, the portion of our
servicing portfolio subject to an FCR liability has decreased to approximately
85% of our total servicing portfolio at March 31, 2021 versus 100% of our
servicing portfolio at March 31, 2020.
                                                                    Three Months Ended March 31,
                                                                      2021                   2020
Beginning balance                                              $       185,134          $   206,035
Receipts(1)                                                             51,266               44,708
Settlements(2)                                                         (95,381)             (90,089)
Fair value changes recognized in cost of revenue(3)                     26,417               52,504
Ending balance                                                 $       167,436          $   213,158


(1)Includes: (i) incentive payments from Bank Partners, which is the surplus of
finance charges billed to borrowers over an agreed-upon portfolio yield, a fixed
servicing fee and realized net credit losses and (ii) cash received from
recoveries on previously charged-off Bank Partner loans. We consider all monthly
incentive payments from Bank Partners during the period to be related to billed
finance charges on deferred interest products until monthly incentive payments
exceed total billed finance charges on deferred products, which did not occur
during any of the periods presented.
(2)Represents the reversal of previously billed finance charges associated with
deferred payment loan principal balances that were repaid within the promotional
period. The three months ended March 31, 2021 also includes $2.6 million of
billed finance charges related to loan participations held by the Warehouse SPV
that were not yet collected and subject to potential future finance charge
reversal at the time of purchase, which were paid to the Bank Partner in full as
of the participation purchase dates.
(3)A fair value adjustment is made based on the expected reversal percentage of
billed finance charges (expected settlements), which is estimated at each
reporting date. The fair value adjustment is recognized in cost of revenue in
the Unaudited Condensed Consolidated Statements of Operations.
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Further detail regarding our receipts is provided below for the periods
indicated.
                                                                      Three Months Ended March 31,
                                                                        2021                   2020
Incentive payments                                               $        44,078          $    42,453
Recoveries on unsold charged-off receivables(1)                            7,188                2,255
Total receipts                                                   $        51,266          $    44,708


(1)Represents recoveries on previously charged-off Bank Partner loans. We
collected recoveries on previously charged-off and transferred Bank Partner
loans on behalf of our charged-off receivables investors of $5.3 million and
$5.8 million during the three months ended March 31, 2021 and 2020,
respectively. These collected recoveries are excluded from receipts, as they do
not impact our fair value change in FCR liability.
The decrease of $26.1 million, or 50%, in the fair value change in FCR liability
recognized in cost of revenue during the three months ended March 31, 2021,
compared to the same period in 2020, was primarily a function of higher
performance fees attributable to lower charge-offs and due to a lower balance of
deferred interest loans subject to FCR as a result of our funding
diversification that began in mid-2020.
Loan and loan participations sales costs
Loan and loan participation sales costs primarily include interest expense on
the Warehouse Facility, lower of cost or fair value adjustments on sold loan
participations or currently owned loan participations ("Warehouse Loan
Participations"), certain fees and the amortization of deferred debt issuance
costs incurred in connection with obtaining the Warehouse Facility.
During the three months ended March 31, 2021, the loan and loan participations
sales costs were $10.1 million, inclusive of a $1.8 million realized loss on
Warehouse Loan Participations sold. As the Facility Bank Partner Agreements and
the Warehouse Facility were new arrangements beginning in the second quarter of
2020, there were no Warehouse SPV related expenses during the three months ended
March 31, 2020.
Mark-to-market on sales facilitation obligations
The mark-to-market on sales facilitation obligations reflects the changes in the
fair value in the embedded derivative for loan participation commitments and is
recognized as a mark-to-market in cost of revenue for the period.
While our Bank Partner funding costs are recognized over the life of the loan,
the fair value adjustments on Warehouse Loan Participations and sales
facilitation obligations are recognized in the period of the purchase of the
loan participations by the Warehouse SPV or entering into of the loan
participation commitment. Thus, the fair value adjustments will create a benefit
in the form of reducing Bank Partner funding costs over the life of the loan.
During the three months ended March 31, 2021, the mark-to-market on sales
facilitation obligations was $8.6 million. As the first sales facilitation
obligations were entered into in the third quarter of 2020, there were no such
amounts during the three months ended March 31, 2020. See Note 3 to the Notes to
Unaudited Condensed Consolidated Financial Statements in Part I, Item 1 for
further information.
Compensation and benefits
Compensation and benefits expenses primarily consist of salaries, benefits and
share-based compensation for all cost centers not already included in cost of
revenue, such as information technology, sales and marketing, product management
and all overhead related activities.
For the three months ended March 31, 2021, compensation and benefits expense
increased $309 thousand compared to the same period in 2020 as a result of a
$343 thousand decrease in capitalized information technology costs and higher
stock-based compensation expense of $94 thousand, partially offset by lower
salary expense of $129 thousand.
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Property, office and technology
During the three months ended March 31, 2021, property, office and technology
expense increased $538 thousand, or 14%, compared to the same period in 2020,
primarily due to a $749 thousand increase in software, hardware and hosting
costs, partially offset by a $179 thousand decrease in consulting expenses
associated with additional technology process innovation costs in the 2020
period.
Depreciation and amortization
During the three months ended March 31, 2021, depreciation and amortization
expense increased $871 thousand, or 36%, compared to the same period in 2020
primarily driven by increases over time in capitalized internally-developed
software from our growing infrastructure, resulting in increased amortization
expense.
Sales, general and administrative
Sales, general and administrative expenses primarily consist of legal,
accounting, consulting and other professional services, recruiting, non-sales
and marketing travel costs and promotional activities.
During the three months ended March 31, 2021, sales, general and administrative
expense increased $4.7 million, or 47%, compared to the same period in 2020
primarily related to increased legal and regulatory costs of $7.1 million,
partially offset by a decrease in provision for losses for loan receivables held
for sale of $1.6 million. See Note 14 to the Notes to Unaudited Condensed
Consolidated Financial Statements in Part I, Item 1 for further information on
our legal proceedings.
Financial guarantee expense (benefit)
Financial guarantee expense (benefit) primarily consists of changes in our
non-cash charges and actual cash escrow used by Bank Partners. Upon our adoption
of the provisions of ASU 2016-13 on January 1, 2020, our financial guarantee
liability associated with our escrow arrangements with our Bank Partners was
recognized in accordance with ASC 326, Financial Instruments - Credit Losses
("CECL"). Changes in the financial guarantee liability each period as measured
under CECL are recorded as non-cash charges in the Unaudited Condensed
Consolidated Statements of Operations.
During the three months ended March 31, 2021, the Company recognized a financial
guarantee benefit of $3.9 million, compared to a financial guarantee expense of
$18.4 million in the same period in 2020. The financial guarantee benefit this
period is primarily due to an improved credit forecast and lower delinquency
rates while the same period last year was largely impacted by the onset of the
COVID-19 pandemic and the decreased expectations of Bank Partner loan credit
performance. The financial guarantee benefit recognized in the first quarter of
2021 is also attributable to accelerated prepayments on loans within our Bank
Partner portfolios and sales of whole loans and loan participations from our
existing bank partner arrangements into alternative structures that are not
subject to our financial guarantee. See Note 1 and Note 14 to the Notes to
Unaudited Condensed Consolidated Financial Statements included in Part I, Item 1
for additional information regarding the measurement of our financial
guarantees.
Related party
Related party expenses, on a recurring basis, primarily consist of rent expense,
as we lease office space from a related party.
During the three months ended March 31, 2021, related party expenses decreased
$25 thousand, or 5%, compared to the same period in 2020, due to decreased
equity and transaction-based payments to certain related parties.
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Other income (expense), net
During the three months ended March 31, 2021, other expense, net increased $1.7
million, or 42%, compared to the same period in 2020. The increase was primarily
due to (i) $949 thousand increase in interest expense from our incremental term
loan entered into June 2020 (the "2020 Amended Credit Agreement"); (ii) $485
thousand decrease in interest income; and (iii) a net $152 thousand lower income
from the change in the fair value of our servicing liabilities.
Income tax expense (benefit)
Income tax expense recorded during the three months ended March 31, 2021 of $1.9
million reflected the expected income tax expense of $1.3 million on the net
earnings for the period related to GreenSky, Inc.'s economic interest in GS
Holdings, which was combined with $599 thousand tax expense arising from
discrete items, which primarily consisted of stock-based compensation shortfall
as a result of restricted stock award vesting during the period and the tax
expense impact of a nondeductible regulatory matter incurred during the period.
Income tax benefit recorded during the three months ended March 31, 2020 of $895
thousand reflected the expected income tax benefit of $1.1 million on the net
loss for the period related to GreenSky, Inc.'s economic interest in GS
Holdings, partially offset by $215 thousand of tax expense arising from discrete
items, which primarily consisted of a stock-based compensation shortfall as a
result of restricted stock award vesting during the period.
The income tax expense during the three months ended March 31, 2021, as compared
to the income tax benefit in the same period in 2020, was primarily related to
an increase in overall net earnings attributable to GreenSky, Inc.'s economic
interest in GS Holdings in 2021, as compared to a net loss attributable to
GreenSky, Inc.'s economic interest in GS Holdings in 2020.
Net income attributable to noncontrolling interests
Net income attributable to noncontrolling interests for the three months ended
March 31, 2021 and 2020 reflects income attributable to the Continuing LLC
Members for the entire periods based on their weighted average ownership
interest in GS Holdings, which was 59.5% and 63.8% for the three months ended
March 31, 2021 and 2020, respectively.
Financial Condition Summary
Significant changes in the composition and balance of our assets and liabilities
as of March 31, 2021 compared to December 31, 2020 were principally attributable
to the following:
•a $29.1 million increase in cash and cash equivalents and restricted cash. See
"Liquidity and Capital Resources" in this Part I, Item 2 for further discussion
of our cash flow activity;
•a $228.5 million decrease in loan receivables held for sale, net, primarily due
to the sale of Warehouse Loan Participations previously purchased by the
Warehouse SPV during the three months ended March 31, 2021;
•a $17.7 million decrease in the FCR liability primarily due to a smaller
portion of the loans subject to FCR liability which increased our performance
fees as loans paid-off, and a decline in deferred interest loans in Bank Partner
portfolios, primarily attributable to the diversification of our funding
strategy and purchases of deferred interest loans by the Warehouse SPV. This
activity is analyzed in further detail throughout this Part I, Item 2;
•a $7.7 million decrease in our financial guarantee liability primarily driven
by prepayments of loans in the first quarter and to both an improved delinquency
rate and forecasted credit performance of our portfolio relative to December 31,
2020. The decrease in the liability also reflects approximately $2.2 million in
escrow payments during the period related to a Bank Partner that is no longer
originating loans. There was no utilization of escrow by any ongoing Bank
Partners in the first quarter of 2021;
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•a $15.7 million increase in accounts payable primarily due to monthly
settlements with Bank Partners related to their portfolio activity, as well as
an increase in accrued merchant rebates;
•a $2.1 million decrease in the interest rate swap liability due to an increase
in interest rates in the first quarter. See Note 8 to the Notes to Unaudited
Condensed Consolidated Financial Statements in Part I, Item 1 for additional
information;
•a $207.0 million decrease in notes payable resulting from repayments of the
Warehouse Facility; and
•an increase in total equity of $13.3 million primarily due to: (i) net income
of $12.1 million, (ii) share-based compensation of $3.7 million and (iii) other
comprehensive income, net of tax of $1.9 million associated with our interest
rate swap, partially offset by distributions of $3.9 million, which were
primarily tax distributions.
Liquidity and Capital Resources
We are a holding company with no operations and depend on our subsidiaries for
cash to fund all of our consolidated operations, including future dividend
payments, if any. We depend on the payment of distributions by our current
subsidiaries, including GS Holdings and GSLLC, which distributions may be
restricted as a result of regulatory restrictions, state law regarding
distributions by a limited liability company to its members, or contractual
agreements, including agreements governing their indebtedness. For a discussion
of those restrictions, refer to Part I, Item 1A. "Risk Factors-Risks Related to
Our Organizational Structure" in the 2020 10-K.
In particular, the Credit Facility (as defined below) contains certain negative
covenants prohibiting GS Holdings and GSLLC from making cash dividends or
distributions unless certain financial tests are met. In addition, while there
are exceptions to these prohibitions, such as an exception that permits GS
Holdings to pay our operating expenses, these exceptions apply only when there
is no default under the Credit Facility. We currently anticipate that such
restrictions will not impact our ability to meet our cash obligations.
Our principal source of liquidity is cash generated from operations. Our
transaction fees are the most substantial source of our cash flows and follow a
relatively predictable, short cash collection cycle. Our short-term liquidity
needs primarily include setting aside restricted cash for Bank Partner escrow
balances and interest payments on GS Holdings' Credit Facility, funding the
portion of the Warehouse Loan Participations that is not financed by the
Warehouse Facility, interest payments and unused fees on the Warehouse Facility,
as defined and discussed in "-Borrowings-Term loan and revolving facility" and
"-Borrowings-Warehouse Facility" within this Item 2, and sales facilitation
obligations as discussed within this Item 2 and Note 3 to the Notes to Unaudited
Condensed Consolidated Financial Statements in Part I, Item 1. Further, in the
near term, we expect our capital expenditures to be small relative to our
unrestricted cash and cash equivalents balance. We currently generate sufficient
cash from our operations to meet these short-term needs. In addition, we expect
to use cash for: (i) FCR liability settlements, which are not fully funded by
the incentive payments we receive from our Bank Partners, but for which $74.5
million is held for certain Bank Partners in restricted cash as of March 31,
2021, and for payments under our financial guarantees (see Note 14 to the Notes
to Unaudited Condensed Consolidated Financial Statements in Part I, Item 1 for
further discussion), and (ii) sales facilitation obligations (see Note 3 to the
Notes to Unaudited Condensed Consolidated Financial Statements in Part I, Item 1
for further discussion on our sales facilitation obligations). Our $100 million
revolving loan facility is also available to supplement our cash flows from
operating activities to satisfy our short-term liquidity needs. In February
2021, Moody's Investors Services ("Moody's") downgraded our senior secured
credit facility rating from B1 to B2 and, in April 2021, Standard & Poor's
Global Ratings ("S&P") downgraded our senior secured credit facility rating from
B+ to B. We do not expect these downgrades to have a material impact on our
operations or ability to meet our cash obligations.
The Warehouse Facility finances purchases by the Warehouse SPV of participations
in loans originated through the GreenSky program. The Warehouse Facility
provides committed financing of $555.0 million and provides financing for a
significant portion of the principal balance of such participations and the
Company funds the remainder. Although the portion financed by the Warehouse
Facility varies based on the composition of the pool of participations being
purchased, we expect such portion to be approximately 84% on average. From time
to time, the Company purchases participations in loans that have future funding
obligations. Such future funding obligations
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will be funded by the Bank Partner that owns the loan; however, the Company is
required to purchase a participation in the future funding amount, which the
Company intends to finance through the Warehouse Facility at similar rates. As
of March 31, 2021, the Warehouse SPV held $334.3 million of loan participations
and the Warehouse Facility had an outstanding balance of $295.9 million. In
addition, the Warehouse SPV conducts periodic sales of the loan participations
and may in the future issue asset-backed securities to third parties, which
sales or issuances would allow additional purchases to be financed at similar
rates.
Our most significant long-term liquidity need involves the repayment of our term
loan upon maturity in March 2025, which assuming no prepayments, will have an
expected remaining unpaid principal balance of $444.6 million at that time, as
well as the repayment of our revolving Warehouse Facility upon maturity in
December 2023. Assuming no extended impact of the COVID-19 pandemic, we
anticipate that our significant cash generated from operations will allow us to
service these debt obligations. Should operating cash flows be insufficient for
this purpose, we will pursue other financing options. We have not made any
material commitments for capital expenditures other than those disclosed in the
"Contractual Obligations" table in Part II, Item 7 of our 2020 Form 10-K, which
did not change materially during the three months ended March 31, 2021.
Significant Changes in Capital Structure
There were no significant changes in the Company's capital structure during the
three months ended March 31, 2021 and 2020.
Cash flows
We prepare our Unaudited Condensed Consolidated Statements of Cash Flows using
the indirect method, under which we reconcile net income (loss) to cash flows
provided by (used in) operating activities by adjusting net income (loss) for
those items that impact net income (loss), but may not result in actual cash
receipts or payments during the period. The following table provides a summary
of our operating, investing and financing cash flows for the periods indicated.
                                                    Three Months Ended March 31,
                                                        2021                   2020
Net cash provided by operating activities    $        245,135               $  41,047
Net cash used in investing activities        $         (3,452)              $  (3,354)
Net cash used in financing activities        $       (212,625)

$ (33,861)




Cash and cash equivalents and restricted cash totaled $496.7 million as of March
31, 2021, an increase of $29.1 million from December 31, 2020. Restricted cash,
which had a balance of $300.4 million as of March 31, 2021 compared to a balance
of $319.9 million as of December 31, 2020, is not available to us to fund
operations or for general corporate purposes.
Our restricted cash balances as of March 31, 2021 and December 31, 2020 were
comprised of four components: (i) $175.3 million and $173.2 million,
respectively, which represented the amounts that we have escrowed with Bank
Partners as limited protection to the Bank Partners in the event of certain Bank
Partner portfolio credit losses or in the event that the finance charges billed
to borrowers do not exceed the sum of an agreed-upon portfolio yield, a fixed
servicing fee and realized credit losses; (ii) $74.5 million and $84.6 million,
respectively, which represented an additional restricted cash balance that we
maintained for certain Bank Partners related to our FCR liability; (iii) $32.0
million and $27.7 million, respectively, which represented certain custodial
in-transit loan funding and consumer borrower payments that we were restricted
from using for our operations; and (iv) $18.6 million and $34.4 million,
respectively, which represented temporarily restricted cash related to
collections in connection with Warehouse Loan Participations (which is released
from restrictions in accordance with the terms of the Warehouse Facility). The
restricted cash balances related to our FCR liability and our custodial balances
are not included in our evaluation of restricted cash usage, as these balances
are not held as part of a financial guarantee arrangement. See Note 14 to the
Notes to Unaudited Condensed Consolidated Financial Statements included in Part
I, Item 1 for additional information on our restricted cash held as escrow with
Bank Partners.
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Cash provided by operating activities
Three Months Ended March 31, 2021. Cash flows provided by operating activities
were $245.1 million during the three months ended March 31, 2021. The largest
source of operating cash flow for the first quarter of 2021 was a $225.0 million
decrease in loan receivables held for sale as a result of completed sales in the
period. Net income and other working capital benefits also contributed as
sources of operating cash flows. These were partially offset by the use of $17.7
million of cash related to previously billed finance charges that reversed in
the period.
Three Months Ended March 31, 2020. Cash flows provided by operating activities
were $41.0 million during the three months ended March 31, 2020. Net loss of
$10.9 million was adjusted favorably for certain non-cash items of $21.5
million, which were predominantly related to financial guarantee losses,
depreciation and amortization, and equity-based expense, partially offset by the
fair value changes in servicing assets and liabilities and deferred tax benefit.
Primary sources of operating cash during the three months ended March 31, 2020
were: (i) an excess of proceeds from sales of loan receivables held for sale
compared to purchases, (ii) an increase in billed finance charges on deferred
interest loans that are expected to reverse in future periods, and (iii) an
increase in accounts payable largely driven by Bank Partner settlements related
to their portfolio activity and payables for price concessions to a significant
merchant group. These increases were offset by uses of cash associated with
transaction processing liabilities, which is reflective of the reduction in
custodial in-transit loan funding requirements.
Cash used in investing activities
Detail of the cash used in investing activities is included below for each
period.
                                                                      Three Months Ended March 31,
                                                                        2021                  2020
Software                                                          $        3,446          $    2,955
Computer hardware                                                              6                 261

Furniture                                                                      -                 143
Purchases of property, equipment and software                     $        

3,452 $ 3,359




Cash used in financing activities
Our financing activities in the periods presented consisted of equity and debt
related transactions and distributions. GS Holdings makes tax distributions
based on the estimated tax payments that its members are expected to have to
make during any given period (based upon various tax rate assumptions), which
are typically paid in January, April, June and September of each year.
We had net cash used in financing activities of $212.6 million during the three
months ended March 31, 2021 compared to net cash used of $33.9 million during
the same period in 2020. In the 2021 period, the cash used primarily related to
net repayments on the Warehouse Facility as a result of sales of loan
participations.
In the 2020 period, our use of cash was primarily related to (i) tax and non-tax
distributions to members of $31.1 million and $1.7 million, respectively, and
(ii) repayments of the principal balance of our term loan (net of original
issuance discount) of $1.0 million.
Borrowings
See Note 7 to the Notes to Unaudited Condensed Consolidated Financial Statements
included in Part I, Item 1 for further information about our borrowings,
including the use of term loan proceeds, as well as our interest rate swap.
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Term loan and revolving facility
On March 29, 2018, GS Holdings amended its August 25, 2017 Credit Agreement
("2018 Amended Credit Agreement") to provide for a $400.0 million term loan, the
proceeds of which were used, in large part, to settle the outstanding principal
balance on the $350.0 million term loan previously executed under the Credit
Agreement in August 2017, and includes a $100.0 million revolving loan facility.
The revolving loan facility also includes a $10.0 million letter of credit. The
Credit Facility is guaranteed by GS Holdings' significant subsidiaries,
including GSLLC, and is secured by liens on substantially all of the assets of
GS Holdings and the guarantors. Interest on the loans can be based either on a
"Eurodollar rate" or a "base rate" and fluctuates depending upon a "first lien
net leverage ratio." The 2018 Amended Credit Agreement contains a variety of
covenants, certain of which are designed in certain circumstances to limit the
ability of GS Holdings to make distributions on, or redeem, its equity
interests. In addition, during any period when 25% or more of our revolving
facility is utilized, GS Holdings is required to maintain a "first lien net
leverage ratio" no greater than 3.50 to 1.00. There are various exceptions to
these restrictions, including, for example, exceptions that enable us to pay our
operating expenses and to make certain GS Holdings tax distributions. The $400.0
million term loan matures on March 29, 2025, and the revolving loan facility
matures on March 29, 2023.
On June 10, 2020, we entered into a Second Amendment to our Credit Agreement
("2020 Amended Credit Agreement"), which provided for an additional $75.0
million term loan ("incremental term loan"). The term loan and revolving loan
facility under the 2018 Amended Credit Agreement and incremental term loan under
the 2020 Amended Credit Agreement are collectively referred to as the "Credit
Facility." The modified term loan and the incremental term loan are collectively
referred to as the "term loan." The incremental term loan, incurs interest, due
monthly in arrears, at an adjusted LIBOR, which represents the one-month LIBOR
multiplied by the statutory reserve rate, as defined in the 2020 Amended Credit
Agreement, with a 1% LIBOR floor, plus 450 basis points. The incremental term
loan has the same security, maturity, principal amortization, prepayment, and
covenant terms as the 2018 Amended Credit Agreement, maturing on March 29, 2025.
There was no amount outstanding under our revolving loan facility as of March
31, 2021, which is available to fund future needs of GS Holdings' business. We
had no amount drawn under our available letter of credit as of March 31, 2021.
Warehouse Facility
On May 11, 2020, the Warehouse SPV entered into the Warehouse Facility to
finance purchases by the Warehouse SPV of 100% participation interests in loans
originated through the GreenSky program. The Warehouse Facility initially
provided a revolving committed financing of $300 million, and an uncommitted
$200 million accordion that was accessed in July 2020.
On December 18, 2020, the Warehouse Facility was amended ("Amended Warehouse
Facility") to increase the amount of the Warehouse Facility's revolving
commitment from $300.0 million to $555.0 million, including $500.0 million under
the Class A commitment and $55.0 million under the Class B commitment. With the
addition of the Class B commitment, the Company now expects that the advance
rate under the Warehouse Facility will be approximately 84% (on average) of the
principal balance of the purchased participations, an increase from
approximately 70%.
As of March 31, 2021, the outstanding balance on the Warehouse Facility was
$295.9 million. The Warehouse Facility is secured by the loan participations
held by the Warehouse SPV, and Warehouse Facility Lenders do not have direct
recourse to the Company for any loans made under the Warehouse Facility.
Expected Replacement of LIBOR
The use of the London Interbank Offered Rate ("LIBOR") will be phased out by
mid-2023. LIBOR is currently used as a reference rate for certain of our
financial instruments, including our $475.0 million term loan under the 2020
Amended Credit Agreement and the related interest rate swap agreement, both of
which are set to mature after the expected phase out of LIBOR. Our Warehouse
Facility and the related interest rate cap also include certain rates that are
impacted by LIBOR; however, the agreement includes LIBOR transition provisions.
At this time, there is no definitive information regarding the future
utilization of LIBOR or of any particular replacement
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rate; however, we continue to monitor the efforts of various parties, including
government agencies, seeking to identify an alternative rate to replace LIBOR.
We will work with our lenders and counterparties to accommodate any suitable
replacement rate where it is not already provided under the terms of the
financial instruments and, going forward, we will use suitable alternative
reference rates for our financial instruments. We will continue to assess and
plan for how the phase out of LIBOR will affect the Company; however, while the
LIBOR transition could adversely affect the Company, we do not currently
perceive any material risks and do not expect the impact to be material to the
Company.
Tax Receivable Agreement
Our purchase of Holdco Units from the Exchanging Members using a portion of the
net proceeds from the IPO, our acquisition of the equity of certain of the
Former Corporate Investors, and exchanges of Holdco Units for our Class A common
stock pursuant to the Exchange Agreement (as such terms are defined in Note 1 to
the Notes to Unaudited Condensed Consolidated Financial Statements in Part I,
Item 1) have resulted and any future exchanges are expected to result in
increases in our allocable tax basis in the assets of GS Holdings. These
increases in tax basis are expected to increase (for tax purposes) depreciation
and amortization deductions allocable to us and, therefore, reduce the amount of
tax that we otherwise would be required to pay in the future. This increase in
tax basis may also decrease gain (or increase loss) on future dispositions of
certain assets to the extent tax basis is allocated to those assets.
We and GS Holdings entered into a Tax Receivable Agreement ("TRA") with the "TRA
Parties" (the equity holders of the Former Corporate Investors, the Exchanging
Members, the Continuing LLC Members and any other parties receiving benefits
under the TRA, as those parties are defined in the 2020 Form 10-K), whereby we
agreed to pay to those parties 85% of the amount of cash tax savings, if any, in
United States federal, state and local taxes that we realize or are deemed to
realize as a result of these increases in tax basis, increases in basis from
such payments, and deemed interest deductions arising from such payments.
Due to the uncertainty of various factors, the likely tax benefits we will
realize as a result of our prior purchases of Holdco Units from the Exchanging
Members, our acquisition of the equity of certain of the Former Corporate
Investors and prior exchanges and any future exchanges of Holdco Units for our
Class A common stock pursuant to the Exchange Agreement, the resulting amounts
we are likely to pay out to the TRA Parties pursuant to the TRA are also
uncertain. However, we expect that such payments will be substantial and may
substantially exceed the tax receivable liability of $310.6 million as of March
31, 2021.
Because we are the managing member of GS Holdings, which is the managing member
of GSLLC, we have the ability to determine when distributions (other than tax
distributions) will be made by GSLLC to GS Holdings and the amount of any such
distributions, subject to limitations imposed by applicable law and contractual
restrictions (including pursuant to our Amended Credit Agreement or other debt
instruments). Any such distributions will be made to all holders of Holdco
Units, including us, pro rata based on the number of Holdco Units. The cash
received from such distributions will first be used by us to satisfy any tax
liability and then to make any payments required under the TRA. We expect that
such distributions will be sufficient to fund both our tax liability and the
required payments under the TRA. In the event that we do not make timely payment
of all or any portion of a tax benefit payment due under the TRA on or before a
final payment date, LIBOR is the base for the default rate used to calculate the
required interest. The TRA is anticipated to remain in effect after the expected
phase out of LIBOR in 2023. See Part I, Item 2 "Liquidity and Capital
Resources-Borrowings" for further discussion of the LIBOR phase out.
Contingencies
From time to time, we may become a party to civil claims and lawsuits in the
ordinary course of business. We record a provision for a liability when we
believe that it is both probable that a liability has been incurred and the
amount can be reasonably estimated, which requires management judgment. Should
any of our estimates or assumptions change or prove to be incorrect, it could
have a material adverse impact on our consolidated financial condition, results
of operations or cash flows. See Note 14 to the Notes to Unaudited Condensed
Consolidated Financial Statements in Part I, Item 1 for discussion of certain
legal proceedings and other contingent matters.
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Contractual Obligations
We have future obligations under various contracts relating to debt and interest
payments and operating leases. See Note 7 to the Notes to Unaudited Condensed
Consolidated Financial Statements in Part I, Item 1 for additional information
regarding changes to the Company's contractual obligations.
Recently Adopted or Issued Accounting Standards
See "Recently Adopted Accounting Standards" and "Accounting Standards Issued,
But Not Yet Adopted" in Note 1 to the Notes to Unaudited Condensed Consolidated
Financial Statements in Part I, Item 1 for additional information.
Critical Accounting Policies and Estimates
The accounting policies and estimates that we believe are the most critical to
an understanding of our results of operations and financial condition as
disclosed in our Management's Discussion and Analysis of Financial Condition and
Results of Operations as filed in our 2020 Form 10-K include those related to
our accounting for finance charge reversals, servicing assets and liabilities,
financial guarantees, income taxes and loan receivables held for sale. In the
preparation of our Unaudited Condensed Consolidated Financial Statements as of
and for the three months ended March 31, 2021, there have been no significant
changes to the accounting policies and estimates related to our accounting for
finance charge reversals, servicing assets and liabilities, income taxes and
loan receivables held for sale.

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