Greentown China : 2021 Environmental and Social Responsibility Report

Contents

002

About the Report

006

Walking into Greentown China

006

Corporate Profile

007

Chairman's Statement

009

Honors, Awards and Performance Highlights

014

Product-Oriented Concept

014

044

Environment: Implementing Green and Living in Harmony

044

• 2.1 Green Building

  046

• 2.2 Green Operation

062

Social: People-Centric with Collaborative Efforts

062

• 3.1 Caring Our Staff

  075

• 3.2 Caring Our Society

  • (I) Quality

    016

    080

• 3.3 Public Welfare and Charity

  • (II) Design

    018

    090

• 3.4 Customer Service

  • (III) Service

    020

    096

• 3.5 Win-win Cooperation

• (IV) Green

024

Governance: Continuous Improvement and Steady Progress

024

• 1.1 ESG Governance

  030

• 1.2 Responsibility Operation

  034

• 1.3 Product Quality Control

101 106

Appendix I: HKEx ESG Content Index

Appendix II: ESG Data Performance Indicators

About the Report

Overview

The Report is the sixth Environmental, Social and Governance Report (the "ESG Report" or the "Report") of Greentown China Holdings Limited (the "Company") and is the first independent ESG Report issued by the Company. Delivered to stakeholders of the Company, the Report focuses mainly on the disclosure of management, practice and performance of the Company and its subsidiaries (together hereinafter referred to as the "the Group", "Greentown China" or "we") on

ESG-related matters.

Reporting Period

The Report covers the period from 1 January 2021 to 31 December 2021 (the "Reporting Period") with part of the contents tracing back to prior years.

Reporting Scope

The Report covers the scope of business directly controlled by the Group. Among them, a small percentage of data covers less than the above scope, and has been stated separately.

Basis of Preparation

The Report has been prepared in accordance with the Environmental, Social, and Governance Reporting Guide set out in the Appendix 27 to the Rules Governing the Listing of Securities (the "Listing Rules") on The Stock Exchange of Hong Kong Limited (the "Stock Exchange" or "HKEx").

This Report identifies and prioritises our key stakeholders as well as ESG-related issues by materiality, determines the boundary of the ESG Report, collects relevant materials and data, compiles the Report based on relevant information, and reviews the information in the Report to ensure its completeness, substantiality, authenticity and balance.

Source of Information

The information and data disclosed in this Report are originated from statistics and official documents of the Group, and reviewed by the relevant departments of the Group.

About the Report

Language and Form of the Report

This Report is available in both traditional Chinese and English versions in electronic editions. For more details about the background, business development and sustainability vision of Greentown China, please refer to our official website (https://www.chinagreentown.com).

Preparation Procedure of the Report

The Report is prepared via various steps, including forming the working group, collecting information, communicating with stakeholders, surveying with stakeholders, confirming the framework, compiling information and reviewing by related departments and the senior management.

Confirmation and Approval

The Report has been approved by the Board of the Company on 22 March 2022 after confirmation by the management.

Access to and Feedback on the Report

We attach great importance to the opinions of our stakeholders, and welcome readers to contact us through the following contact information. Your opinions will help us further refine this Report and enhance our ESG performance.

Email:[e-mail]