Q3'24

RESULTS

Q3'24 HIGHLIGHTS

Sequential improvement in operating margins,

growth in brick-and-mortar stores and installment plan, and increased liquidity

  • 4 consecutive quarters of sequential margin improvement
  • Sequential improvement in gross margin: 31.6% in Q3'24 (+8.6 p.p. vs. Q3'23 and +0.9 p.p. vs. Q2'24)
  • Sequential improvement in EBITDA margin: 7.7% in Q3'24 (+8.7 p.p. vs. Q3'23 and +0.7 p.p. vs. Q2'24)
  • Growth in GMV for B&M store (+5% y/y) and 3P (+18% y/y)
  • Increase in the active installment plan portfolio to R$ 5.7 Bn (+R$ 150 MM q/q)
  • Liquidity balance increased to R$ 3.1 Bn (+R$ 232 MM q/q)
  • Unification of logistics operations under the CB full brand and launch of the Full Cross service

3

CASAS BAHIA IS TOP OF MIND FOR THE 19TH CONSECUTIVE YEAR!

Top of Mind in Furniture and Electronics Stores

by Folha de São Paulo for the 19th consecutive year

Regional Top Highlights Award

Most remembered brand in the Southeast region

in all sectors

Preferred brand in Home Appliance Stores

according to the annual Estadão Marcas Mais ranking

OMNICHANNEL SPECIALIST POSITIONING

+6.5% of same-store sales growth, beginning to capture the Transformation Plan

B&M STORES

1P ONLINE

3P

GMV - Bn

SSS B&M Stores:

+4,6%

+6,5% in Q3'24

vs -0,1% in Q2'24

GMV

5,6

5,9

1P Online:

R$ Bi

-22,6% y/y in Q3'24

vs -34,3% y/y in Q2'24

Q3'23

Q3'24

GMV - Bn

-22,6%

2,9

2,2

Q3'23 Q3'24

GMV - Bn

+18,3%

1,3

1,5

Q3'23 Q3'24

Contribution

Contribution

Revenue

margin

margin

+7,7p.p.

Increased

+2,0p.p.

+24%

sustainable

profitability

with potential

for operational

leverage

Q3'23

Q3'24

Q3'23

Q3'24

Q3'23

Q3'24

Positive sales growth trend in brick-and-mortar stores, 1P and 3P

5

GROWTH AND

PROFITABILITY

OF THE ECOSYSTEM

1

INSTALLMENT PLAN: PORTFOLIO GROWTH WITH DEFAULTS UNDER CONTROL

Production +22% higher in the last 6 months

Active Portfolio Evolution

(R$ billion)

5,7

5,7

5,5

5,4

5,4

5,5

5,3

5,3

5,3

8,4%

9,5%

9,0%

9,1%

9,3%

9,4%

9,0%

8,5%

8,4%

Q3'22

Q4'22

Q1'23

Q2'23

Q3'23

Q4'23

Q1'24

Q2'24

Q3'24

Active Portfolio

Over-90Rate * Active Portfolio = Customers overdue for up to 180 days

Quarterly Net Loss

(R$ million)

328

273

252

241

261

249

239

263

5,8%

199

4,8%

4,6%

4,5%

4,9%

4,7%

4,5%

4,8%

3,7%*

Q3'22

Q4'22

Q1'23

Q2'23

Q3'23

Q4'23

Q1'24

Q2'24

Q3'24

Loss

Loss / Active Portfolio

HEALTHY

DEFAULT

INDICATORS

ADA (Allowance for Doubtful Accounts)

(R$ million)

658

627

611

601

601

595

587

586

592

11,7% 11,4% 11,3% 11,4% 11,4% 11,2% 11,1% 10,6% 10,5%

Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24 Q2'24 Q3'24

ADA Balance ADA Balance / Active Portfolio

Production

(R$ million)

4.771

+22%

2.396

2.375

3.916

2.107

2.002

2.088

2.064

1.911

1.869

1.914

Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Q1'24 Q2'24 Q3'24

Net loss considers late payment of more than 180 days | Q1'24 Includes R$ 54 MM of portfolio sale

7

2 SERVICE REVENUE INCREASE

Greater offer of insurance, services and credit cards

Insurance

Services

Credit Cards

Increase in customers purchasing our services

# of Sales - '000

+5%

Q3'23

Q3'24

# of Sales - '000

+18%

Q3'23

Q3'24

New Clients - MM

+60%

Q3'23 Q3'24

Revenue - R$ MM

Revenue - R$ MM

+20%

+16%

Profitability

Increase

Q3'23

Q3'24

Q3'23

Q3'24

NPS (Client Quality)

NPS (Client Quality)

+6,8 p.p. y/y (lower risk)

+2,0 p.p. y/y (lower risk)

Participation in B&M Store Sales

Casas Bahia

+2,5p.p

9,4%

11,9%

Q3'23 Q3'24

*Services include installation, assembly, technician, gift card

8

3

UNIFICATION OF LOGISTICS OPERATIONS UNDER THE NEW CB FULL BRAND

CB full objective

Consolidate market leadership and leverage the logistics business platform

How was CB full created?

+25 customers served in the last mile of transport

+40 customers benefited from storage services

+

+R$ 1.5 Billion in open sea GMV in 2024

100% coverage for deliveries in brazilian municipalities

9

3

LAUNCH OF FULL CROSS LOGISTICS SERVICE

What is Full Cross?

Suppliers' inventory is stored in the Company's logistics network, before the order is placed.

purchase on Casas Bahia Group channels or other platforms

How does Full Cross work?

Website

4

Supplier stores products at GCB DC

1 -Inventory is property of the supplier -Payment of rent for the space

1 P

Brick-and-mortar

store

FULL ERP

GCB ERP

Online

Seller

3

5

2

FULL

DC

Delivery

CROSS

GCB

GCB

1

2

3

4

GCB has visibility of this inventory

Inventory is available for physical and online sales

GCB sells (store or online)

Supplier receives the sale notification

Supplier invoices GCB

Product is allocated to another area of the CD Inventory becomes property of GCB

DC INDUSTRY

5

GCB does the delivery logistics

10

3

LAUNCH OF FULL CROSS LOGISTICS SERVICE

Main Advantages

Rationalization of inventory in the chain (for suppliers and retailers)

Reduction in inventory outs

and opportunities to expand the product assortment

Ability to share operations with

Marketplace 3P, Open Sea, and 1P

Competitive delivery time, similar to 1P's own inventory

"Just in time" supply with commercial intelligence and real-time visibility of available inventory

Regionalized inventory and ease of internal and external movements

Regularly scheduled deliveries, optimizing freight costs, reducing operational and systemic frictions (balance in sell in - sell out)

11

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Grupo Casas Bahia SA published this content on November 13, 2024, and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on November 14, 2024 at 00:12:38.486.