FINANCIAL CONDITION AND RESULTS OF OPERATIONS



You should read the following discussion and analysis of our financial condition
and results of operations together with the financial statements and related
notes that are included elsewhere in this Quarterly Report on Form 10-Q and in
our Annual Report on Form 10-K filed with the SEC on March 13, 2020. Certain
statements in this Quarterly Report on Form 10-Q are "forward-looking
statements" within the meaning of Section 27A of the Securities Act of 1933, as
amended (the "Securities Act"), and Section 21E of the Securities Exchange Act
of 1934, as amended (the "Exchange Act"). These statements involve a number of
risks, uncertainties and other factors that could cause our actual results,
performance or achievements to be materially different from any future results,
performance or achievements expressed or implied by these forward-looking
statements. Factors which could materially affect such forward-looking
statements can be found in the section entitled "Risk Factors" in our Annual
Report on Form 10-K for the year ended December 31, 2019, our Quarterly Report
for the quarter ended March 31, 2020 and elsewhere in this Form 10-Q. Investors
are urged to consider these factors carefully in evaluating any forward-looking
statements and are cautioned not to place undue reliance on such forward-looking
statements. The forward-looking statements made herein are only made as of the
date hereof and we undertake no obligation to publicly update such
forward-looking statements to reflect subsequent events or circumstances.

Certain statements in the following discussions are based on non-GAAP financial
measures. A "non-GAAP financial measure" is a numerical measure of a
registrant's historical or future financial performance, financial position or
cash flows that excludes amounts, or is subject to adjustments that have the
effect of excluding amounts, that are included in the most directly comparable
measure calculated and presented in accordance with GAAP in the statements of
comprehensive income, balance sheets or statements of cash flows of the issuer;
or includes amounts, or is subject to adjustments that have the effect of
including amounts, that are excluded from the most directly comparable measure
so calculated and presented. The Company includes non-GAAP financial measures in
Management's Discussion and Analysis, as the Company's management believes that
these measures and the information they provide are useful to investors because
they permit investors to view the Company's performance using the same tools
that management uses and to better evaluate the Company's ongoing business
performance. In order to better align the Company's reported results with the
internal metrics used by the Company's management to evaluate business
performance as well as to provide better comparisons to prior periods and peer
data, non-GAAP measures exclude the impact of purchase accounting related to the
Acquisition. See "Reconciliation of Non-GAAP Revenues" below for more
information and reconciliations of such measures to the nearest comparable

GAAP
measures.

Overview

GTY Technology Holdings Inc. ("GTY", "we," or the "Company") is a public sector
company that offers a cloud-based suite of solutions primarily for North
American state and local governments. Our six wholly-owned subsidiaries are
Bonfire Interactive Ltd. ("Bonfire"), CityBase, Inc. ("CityBase"), eCivis, Inc.
("eCivis"), Open Counter Enterprises Inc. ("Open Counter"), Questica Inc.
("Questica"), and Sherpa Government Solutions ("Sherpa"). Through our operating
subsidiaries, we serve some of the fastest growing segments in the government
technology sector, including procurement, payments, grants management,
permitting, and budgeting.

We were formed on August 11, 2016 for the purpose of effecting a merger, share
exchange, asset acquisition, share purchase, reorganization or similar business
combination with one or more businesses (the "business combination"). Until the
business combination, we did not engage in any operations nor generate any
revenues. We recognized an opportunity to replace costly legacy systems with
scalable and efficient Software as a Service, or SaaS, products. Our search led
to the acquisition (the "Acquisition") of Bonfire, CityBase, eCivis, Open
Counter, Questica, and Sherpa on February 19, 2019 (the "Closing Date").

Our customers are primarily located in the United States and Canada, including
counties, municipalities, special districts, law enforcement agencies and public
school districts. We plan to increase our customer base by leveraging our
comprehensive product portfolio with our existing customer base, investing in
direct sales to new customers, and utilizing partnerships with complementary
products and services.

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We have historically signed a high percentage of agreements with new customers,
as well as renewal agreements with existing customers, in the second and third
quarters of each year and usually during the last month of the quarter. This can
be attributed to buying patterns typical in the public sector. As the terms of
most of our customer agreements are measured in full year increments, agreements
initially entered into in any given month of any quarter will generally come up
for renewal at that same time in subsequent years. This seasonality is reflected
in our invoicing and cash flows with our highest collections occurring in the
second and third quarters and lower collections in the first and fourth
quarters.

Our variable consideration or usage fee revenue is also dependent on the payment
patterns of our customers' constituents.  Historically, a high percentage of
these usage fees have been earned in the second and fourth quarters of each
year.  This seasonality is also reflected in our revenues and cash flows during
the respective periods.

The Acquisition was accounted for as a business combination under GAAP and
resulted in a change in accounting basis as of the date of the Acquisition. As a
result, our condensed consolidated financial statements for the period beginning
on February 19, 2019 are presented on a different basis than that for the
periods before February 19, 2019, and therefore are not comparable. As a result
of the application of the acquisition method of accounting, our condensed
consolidated financial statements and certain presentations are separated into
two distinct periods to indicate the different ownership and accounting basis
between the periods presented: (i) the period before the consummation of the
Acquisition, which includes the period from January 1, 2019 to the Closing Date
("2019 Predecessor Period"), and (ii) the periods on and after the consummation
of the acquisition, which includes the period including and after the Closing
Date to September 30, 2019 ("2019 Successor Period"), and the three months and
nine months ended September 30, 2020.

Expansion and Further Penetration of Our Customer Base.  We employ a strategy
that focuses on acquiring new customers and growing our relationships with
existing customers over time. We believe significant opportunity exists for us
to acquire new customers as well as expand the use of our platforms by selling
additional products and increasing the number of users within our current
customers' organizations.

Investment in Growth.  We plan to continue to invest in our business so that we
can capitalize on our market opportunity. We intend to continue to grow our
sales and marketing team to acquire new customers and to increase sales to
existing customers. We intend to continue to grow our research and development
team to extend the functionality and range of our applications. We also intend
to invest in new and improved IT solutions to support our business. However, we
expect our sales and marketing expenses and research and development expenses as
a percentage of revenues to decrease over time as we grow our revenues and gain
economies of scale by increasing our customer base and increase sales to our
existing customer base. We believe that these investments will contribute to our
long-term growth, although they may adversely affect our profitability in the
near term.

Leveraging Partnerships.  We plan to continue to strengthen and expand our
relationships with technology vendors, professional services firms, and
resellers. These relationships enable us to increase the speed of deployment and
offer a wider range of integrated services to our customers. We intend to
support these existing relationships, seek additional relationships and further
expand our channel of resellers to help us increase our presence in existing
markets and to expand into new markets. Our business and results of operations
will be significantly affected by our success in leveraging and expanding these
relationships.

Market Adoption of Our Platforms.  A key focus of our sales and marketing
efforts is creating market awareness about the benefits of our cloud-based SaaS
platforms. The market for SaaS solutions is less mature than the market for
on-premise software applications, and potential customers may be slow or
unwilling to migrate from their legacy solutions. Our business and operating
results will be significantly affected by the degree to and speed with which
organizations adopt our solutions.

Key Components of our Results of Operations

Revenues


Subscription, support and maintenance. We provide software hosting services that
provide customers with access to software related support and updates during the
term of the arrangement. Revenues are recognized ratably over the contract

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term as the customer simultaneously receives and consumes the benefits of the
subscription service. The first year of subscription fees are typically payable
within 30 days after the execution of a contract, and thereafter upon renewal.
We initially record subscription fees as contract liabilities and recognize
revenues on a straight-line basis over the term of the agreement.

Our contracts may include variable consideration in the form of usage fees, which are included in the transaction price in the period in which the usage occurs and the fee is known.



Subscription, support and maintenance revenues also includes on-premise support
or maintenance pertaining to license sales. Revenues from on-premise support are
recognized on a straight-line basis over the support period.

Revenues from subscription, support and maintenance comprised approximately 72% of total revenues for the nine months ended September 30, 2020.



Professional services.   Our professional services contracts generate revenues
on a time and materials or fixed fee basis. Revenues are recognized as the
services are rendered for time and materials contracts. Revenues are recognized
when the milestones are achieved and accepted by the customer or on a
proportional performance basis for fixed fee contracts. Training revenues are
recognized as the services are performed. Revenues from professional services
comprised approximately 24% of total revenues for the nine months ended
September 30, 2020.

License. Revenues from distinct licenses are recognized upfront when the
software is made available to the customer, which normally coincides with
contract execution, as this is when the customer has the risks and rewards of
the right to use the software. Revenues from licenses comprised approximately 4%
of total revenues for the nine months ended September 30, 2020.

Asset sales. Revenues from asset sales are recognized when the asset, typically
a kiosk, has been received by the client and is fully operational and ready to
accept transactions, which is when the customer obtains control and has the
risks and rewards of the asset. Revenues from asset sales comprised less than 1%
of total revenues for the nine months ended September 30, 2020.

Cost of Revenues



Cost of revenues primarily consists of salaries and benefits of personnel
relating to our hosting operations and support, implementation, and grants
research. Cost of revenues includes data center costs including depreciation of
the Company's data center assets, third-party licensing costs, consulting fees,
and the amortization of acquired technology from recent acquisitions.

Operating Expenses

Sales and marketing



Sales and marketing expenses consist primarily of personnel costs of our sales
and marketing employees, including salaries, sales commissions and incentives
and benefits, travel and related costs, outside consulting fees, marketing
programs, including lead generation, and costs of advertising and trade shows.
We defer sales commissions and amortize them ratably over the expected customer
life. We expect sales and marketing expenses will increase as we expand our
direct sales teams and increase sales through our strategic relationships and
resellers.

Research and development

Research and development expenses consist primarily of salaries and benefits
associated with our engineering, product and quality assurance personnel.
Research and development expenses also include the cost of third-party
contractors. Other than internal-use software development costs that qualify for
capitalization, research and development costs are expensed as incurred. We
expect research and development costs to increase as we develop new solutions
and make improvements to our existing platforms.

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General and administrative

General and administrative expenses consist primarily of salaries and benefits
with our executive, finance, legal, human resources, compliance and other
administrative personnel, accounting, auditing and legal professional services
fees, recruitment costs, and other corporate-related expenses. We expect that
general and administrative expenses will increase, but at a slower rate than
sales and marketing and research and development, as we incur the costs of
compliance associated with being a publicly-traded company, including legal,
audit and consulting fees.

Restatement of Previously Issued Financial Statements





In the Company's condensed financial statements as of and for the three months
ended March 31, 2020 and June 30, 2020, we previously reported a current
contingent liability of $10 million associated with an earnout as part of the
Questica Acquisition.  The earnout was actually settled in March 2020 with a
transfer of 1,550,388 exchangeable shares to the former owners of Questica.

We

should have reduced the current contingent liability by $10 million and increased exchangeable shares within equity by the same amount in the first quarter of 2020. This adjustment is now reflected appropriately in the balance sheet as of September 30, 2020.





While this adjustment decreased current liabilities and increased total equity
by $10 million, it would not have affected any previously reported operating
results, net income, earnings per share, cash flows or total assets as of and
for the three and six months ended March 31, 2020 and June 30, 2020.

Results of Operations


We accounted for the Acquisition as a business combination, which resulted in a
new basis of accounting. Refer to Note 4 of the notes to our condensed
consolidated financial statements for additional information. As a result of the
Acquisition, our condensed consolidated financial statements for the period
after February 19, 2019 is presented on a different basis than that for the
periods before February 19, 2019 due to the application of purchase accounting
as of February 19, 2019 and, therefore, are not comparable.

The Acquisition resulted in the following principal impacts for the period subsequent to the Acquisition date:

A reduction in revenues in the three and nine months ended September 30, 2020

? and the 2019 Successor Period as a result of the contract liabilities at the

Acquisition date being recorded at fair value, an amount less than its then

carrying value;

Increased amortization expense resulting from recording of intangible assets at

fair value. We record amortization of acquired developed technology in cost of

? revenues, amortization of customer relationships in sales and marketing

expenses, and amortization of covenants not to compete and tradename intangible

assets in general and administrative expenses;

Contingent consideration issued as part of the Acquisition was recorded at fair

? value each period with changes in fair value recorded in general and

administrative costs; and

? Transaction costs were expensed as incurred as a separate line item in our

condensed consolidated statement of operations;


We believe reviewing our operating results by combining the results of the 2019
Predecessor Period and 2019 Successor Period ("S/P Combined Period") is more
useful in discussing our overall operating performance when compared to the nine
months ended September 30, 2020.

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Three Months Ended September 30, 2020 Compared to the Three Months Ended September 30, 2019

Total revenues


Our total revenues were $12.6 million for the three months ended September 30,
2020. Excluding the $0.1 million impact of purchase accounting, our total
non-GAAP revenues for the three months ended September 30, 2020 was $12.7
million compared to $9.8 million for the three months ended September 30, 2019,
representing a 30% increase. This increase was driven by an increase in the
number of customers, an increase in the number of users added by existing
customers and an increase in the number of products purchased by existing
customers. The change in revenues for each operating segment is provided in the
following table (in thousands, except percentages):



                                  Generally Accepted Accounting Principles ("GAAP")                                 Non-GAAP
                               Total           Total        Increase /        Increase /        Total        Total        Increase /     Increase /
                              Revenues        Revenues      (Decrease)        (Decrease)      Revenues      Revenues      (Decrease)     (Decrease)
                                2020            2019        in Dollars           in %           2020          2019        in Dollars        in %
Bonfire                     $      2,100     $    1,174     $       926                 79 %  $   2,100    $    1,310    $        790            60 %
CityBase                           1,903          1,551             352                 23 %      2,031         1,708             323            19 %
eCivis                             1,878          1,638             240                 15 %      1,878         1,857              21             1 %
Open Counter                         669            407             262    

            64 %        669           532             137            26 %
Questica                           4,389          3,083           1,306                 42 %      4,389         3,450             939            27 %
Sherpa                             1,648            901             747                 83 %      1,648           901             747            83 %
Total                       $     12,587     $    8,754     $     3,833                 44 %  $  12,715    $    9,758    $      2,957            30 %




A reconciliation of non-GAAP revenues and other non-GAAP financial measures is
included in the section titled "Reconciliation of Non-GAAP Financial Measures"
in this Quarterly Report on Form 10-Q.

Total cost of revenues



Our total cost of revenues for the three months ended September 30, 2020
increased primarily as a result of headcount additions to support our revenue
growth and share-based compensation resulting from the grant of restricted stock
units. The change in cost of revenues for each operating segment is due to the
following (in thousands, except percentages):





                 Total Cost of      Total Cost of      Increase /     Increase /
                   Revenues           Revenues         (Decrease)     (Decrease)
                     2020               2019           in Dollars        in %
Bonfire         $           369    $           277    $         92            33 %
CityBase                  1,289                958             331            35 %
eCivis                      821                454             367            81 %
Open Counter                143                105              38            36 %
Questica                    927                653             274            42 %
Sherpa                    1,071                136             935           688 %
Total           $         4,620    $         2,583    $      2,037            79 %






Bonfire

Bonfire's total cost of revenues increased primarily due to a $0.04 million or
17% increase in salaries and benefits, a $0.03 million increase in share-based
compensation associated with the issuance of restricted stock units and a $0.03
million increase in amortization of internal-use software. The increase in
salaries and benefits was primarily driven by a 5% increase in average headcount
from September 30, 2019 to September 30, 2020. Hosting tools and services were
materially consistent with the comparative year-over-year period.

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CityBase

CityBase's total cost of revenues increased primarily due to a $0.2 million increase in bank fees associated with its usage fee revenue and a $0.1 million or 19% increase in salaries and benefits.

eCivis


eCivis' total cost of revenues increased primarily due to a $0.2 million or 64%
increase in salaries and benefits and a $0.1 million increase in third-party
contractors.  The increase in salaries and benefits was primarily driven by a
37% increase in average headcount from September 30, 2019 to September 30, 2020
to support its professional services backlog.

Open Counter

Open Counter's total cost of revenues was materially consistent year-over-year.

Questica

Questica's total cost of revenues increased primarily due to a $0.2 million increase in salaries and benefits and a $0.1 million increase in share-based compensation expense associated with the issuance of restricted stock units.


 The increase in salaries and benefits was primarily driven by a 35% increase in
average headcount from September 30, 2019 to September 30, 2020 to support its
professional services backlog.

Sherpa



Sherpa's total cost of revenues increased primarily due to a $0.4 million
increase in salaries and benefits, a $0.4 million increase in royalty payments
and a $0.1 million increase in share-based compensation expense associated with
the issuance of restricted stock units.  The increase in royalty payments was
due to an increase in third-party sales of license products to two enterprise
customers.

Operating expenses (sales and marketing, general and administrative, and research and development)



Our operating expenses (including sales and marketing, general and
administrative and research and development expenses) for the three months ended
September 30, 2020 have decreased due primarily to the restructuring plan
implemented in March of 2020. The change in operating expenses for each
operating segment is due to the following (in thousands, except percentages):





                   Total          Total
                 Operating      Operating      Increase /     Increase /
                 Expenses       Expenses       (Decrease)     (Decrease)
                   2020           2019         in Dollars        in %
Bonfire         $     1,940    $     2,188    $      (248)          (11) %
CityBase              3,271          3,631           (360)          (10) %
eCivis                1,541          1,348             193            14 %
Open Counter            696            615              81            13 %
Questica              2,147          1,978             169             9 %
Sherpa                  522            544            (22)           (4) %
Corporate             1,437          2,022           (585)          (29) %
Total           $    11,554    $    12,326    $      (772)           (6) %




Bonfire

Bonfire's total operating expense decreased primarily due to a $0.2 million or
15% decrease in sales and marketing expenses.  The decrease in sales and
marketing expenses was due primarily to a $0.1 million decrease in travel and
trade

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shows resulting from the COVID-19 pandemic and a $0.1 million or 12% decrease in
salaries and wages.  The decrease in salaries and wages was due primarily to a
21% decrease in average headcount from September 30, 2019 to September 30, 2020
driven mainly by our March 2020 restructuring.

CityBase



CityBase's total operating expense decreased primarily due to a $0.3 million or
20% decrease in research and development expenses and a $0.2 million or 14%
decrease in general and administrative expenses and offset by a $0.1 million or
23% increase in sales and marketing.  The decrease in research and development
expenses was primarily due to a $0.5 million or 32% decrease in salaries and
wages and partially offset by a $0.2 million increase in share-based
compensation associated with the issuance of restricted stock units.  The
decrease in salaries and wages was due primarily to a 34% decrease in average
headcount from September 30, 2019 to September 30, 2020. The decrease in general
and administrative expenses is due primarily to a $0.2 million or 30% decrease
in salaries and wages.  The decrease in salaries and wages was due primarily to
a 26% decrease in average headcount from September 30, 2019 to September 30,
2020.  The increase in sales and marketing was due primarily to a $0.2 million
increase in share-based compensation associated with the issuance of stock
options and a $0.1 million or 27% increase in salaries and wages.  The increase
in salaries and wages was due primarily to a 17% increase in average headcount
from September 30, 2019 to September 30, 2020.  These increases were partially
offset by a $0.2 million decrease in travel and marketing largely resulting

from
the COVID-19 pandemic.

eCivis

eCivis' total operating expense increased primarily due to a $0.2 million or 86%
increase in general and administrative expenses. The increase in general and
administrative costs was primarily driven by a $0.2 million increase in
share-based compensation associated with the issuance of restricted stock units.

Open Counter

Open Counter's total operating expenses was materially consistent year-over-year.

Questica



Questica's total operating expenses increased primarily due to a $0.2 million
increase in share-based compensation expense associated with the issuance of
restricted stock units.

Sherpa

Sherpa's total operating expenses was materially consistent year-over-year.

Corporate



Corporate expenses are primarily comprised of outside services including legal,
accounting and consulting fees, payroll and related expenses, corporate
insurance, and share-based compensation.  Corporate expenses decreased by $0.6
million due primarily to a $0.5 million decrease in salaries and wages and a
$0.1 million decrease in travel costs largely resulting from the COVID-19
pandemic.  The decrease in salaries and wages is due primarily to a 52% decrease
in average headcount from September 30, 2019 to September 30, 2020 driven mainly
by our March 2020 restructuring.

Other operating expenses

Amortization of intangible assets



Amortization of intangible assets consists of the amortization of finite lived
intangibles resulting from the Acquisition as described in Note 5 of the notes
to our condensed consolidated financial statements.



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Acquisition costs

Acquisition costs consists primarily of Acquisition transaction costs, capital
market advisory fees, and bonuses incurred as a result of the transaction or a
change in control.

Restructuring costs

On March 30, 2020, the Company implemented a global restructuring plan which
resulted in an approximate 10% reduction of the Company's workforce.  This
action was intended to streamline the Company's operational reporting and reduce
operating cash outflows.  The Company recorded pre-tax restructuring charges of
approximately $3.7 million which is comprised of one-time employee termination
benefits paid over a weighted average period of approximately 10 months.

Change in fair value of contingent consideration

The change in fair value of contingent consideration consists of any adjustments to the contingent consideration liability since the Acquisition.

Other income (expense)

Interest income (expense)

Interest income (expense) is primarily comprised of the investments held by GTY Corporate offset by interest under our credit facility executed in February 2020.

Loss on repurchase/issuance of shares



Loss on repurchase/issuance of shares is comprised of the difference in fair
value between the price in which shares are issued and the market value on the
date of grant as described in Note 12 of the notes to our condensed consolidated
financial statements.

Other income (loss)

Other income (loss) is comprised primarily of unrealized gains and losses associated with transactions in currencies that are not denominated in U.S. Dollars.

Nine Months Ended September 30, 2020 Compared to the Successor/Predecessor ("S/P") Combined Period



Total revenues



Our total revenues were $35.0 million for the nine months ended September 30,
2020. Excluding the $0.6 million impact of purchase accounting, our total
non-GAAP revenues for the nine months ended September 30, 2020 was $35.6
million compared to $28.5 million for the S/P Combined Period, representing a
25% increase. This increase was driven by an increase in the number of
customers, an increase in the number of users added by existing customers and an
increase in the number of products purchased by existing customers. The change
in revenues for each operating segment is provided in the following table (in
thousands, except percentages):



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                                             Generally Accepted Accounting Principles ("GAAP")                                              Non-GAAP
                                       February 19,      January 01,
                                           2019             2019
                           Total         through           through       

Total Increase / Increase / Total Total Increase / Increase /


                          Revenues    September 30,     February 18,     

Revenues (Decrease) (Decrease) Revenues Revenues (Decrease) (Decrease)


                            2020           2019             2019           2019        in Dollars        in %           2020          2019        in Dollars        in %
Bonfire                   $   5,503   $        2,385    $         593    $   2,978    $      2,525             85 %  $     5,526    $   3,498    $      2,028             58 %
CityBase                      5,957            4,634              820        5,454             503              9 %        6,352        5,833             519              9 %
eCivis                        4,831            3,200              673        3,873             958             25 %        4,851        4,622             229              5 %
Open Counter                  1,907              929              298        1,227             680             55 %        1,907        1,642             265             16 %
Questica                     12,319            6,311            1,913        8,224           4,095             50 %       12,470        9,680           2,790             29 %
Sherpa                        4,510            2,575              631        3,206           1,304             41 %        4,510        3,262           1,248             38 %
Total                     $  35,027   $       20,034    $       4,928    $  24,962    $     10,065             40 %  $    35,616    $  28,537    $      7,079             25 %




A reconciliation of non-GAAP revenues and other non-GAAP financial measures is
included in the section titled "Reconciliation of Non-GAAP Financial Measures"
in this Quarterly Report on Form 10-Q.

Total cost of revenues



Our total cost of revenues for the nine months ended September 30, 2020
increased primarily as a result of headcount additions to support our revenue
growth and share-based compensation resulting from the grant of restricted stock
units. The change in cost of revenues for each operating segment is due to the
following (in thousands, except percentages):




`                                                February 19,      January 01,
                                 Total Cost          2019             2019          Total Cost
                                    of             through           through           of           Increase /     Increase /
                                  Revenues      September 30,     February 18,       Revenues       (Decrease)     (Decrease)
                                    2020             2019             2019             2019         in Dollars        in %
Bonfire                         $      1,120    $          643    $         124    $        767    $        353            46 %
CityBase                               4,419             3,168              746           3,914             505            13 %
eCivis                                 2,274             1,087              267           1,354             920            68 %
Open Counter                             427               263               51             314             113            36 %
Questica                               2,609             1,468              296           1,764             845            48 %
Sherpa                                 2,692               461              130             591           2,101           355 %
Total                           $     13,541    $        7,090    $       1,614    $      8,704    $      4,837            56 %




Bonfire

Bonfire's total cost of revenues increased primarily due to a $0.2 million or
35% increase in salaries and benefits, a $0.1 million increase in share-based
compensation expense associated with the issuance of restricted stock units, and
a $0.05 increase in amortization of capitalized internal-use software. The
increase in salaries and benefits was primarily driven by a 12% increase in
average headcount from September 30, 2019 to September 30, 2020. Hosting tools
and services were materially consistent with the comparative year-over-year
period.

CityBase

CityBase's total cost of revenues increased primarily due to a $0.2 million increase in bank fees and a $0.1 million increase in share-based compensation associated with the issuance of restricted stock units.

eCivis


eCivis' total cost of revenues increased primarily due to a $0.7 million or 68%
increase in salaries and benefits and a $0.1 million increase in share-based
compensation associated with the issuance of restricted stock units.  The
increase in salaries and benefits was primarily driven by a 34% increase in
average headcount from September 30, 2019 to September 30, 2020 to support its
professional services backlog.

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Open Counter

Open Counter's total cost of revenues increased primarily due to a $0.1 million
increase in salaries and benefits.  The increase in salaries and benefits was
primarily driven by a 33% increase in average headcount from September 30,

2019
to September 30, 2020.

Questica

Questica's total cost of revenues increased primarily due to a $0.5 million or
36% increase in salaries and benefits and $0.2 million increase in share-based
compensation resulting from the issuance of restricted stock units.  The
increase in salaries and benefits was primarily driven by a 46% increase in
average headcount from September 30, 2019 to September 30, 2020 to support its
professional services backlog.

Sherpa

Sherpa's total cost of revenues increased primarily due to a $1.1 million increase in salaries and benefits, a $0.2 million increase in share-based compensation expense and a $0.8 million in third-party royalties.

Operating expenses (sales and marketing, general and administrative, and research and development)



Our operating expenses (including sales and marketing, general and
administrative and research and development expenses) for the nine months ended
September 30, 2020 have increased primarily due to increases in headcount
resulting from growth in the business. The change in operating expenses for each
operating segment is due to the following (in thousands, except percentages):


                                                 February 19,      January 01,
                                                     2019             2019
                                  Operating        through           through        Operating      Increase /     Increase /
                                  Expenses      September 30,     February 18,      Expenses       (Decrease)     (Decrease)
                                    2020             2019             2019            2019         in Dollars        in %
Bonfire                          $     6,259    $        7,559    $       1,178    $     8,737    $    (2,478)          (28) %
CityBase                              11,526             8,791            1,518         10,309           1,217            12 %
eCivis                                 4,816             2,976              575          3,551           1,265            36 %
Open Counter                           2,300             1,289              202          1,491             809            54 %
Questica                               6,555             4,440            1,103          5,543           1,012            18 %
Sherpa                                 1,419             1,180              147          1,327              92             7 %
Corporate                              5,511             6,265                -          6,265           (754)          (12) %
Total                            $    38,386    $       32,500    $       4,723    $    37,223    $      1,163             3 %




Bonfire

Bonfire's total operating expenses decreased due to a $1.4 million or 29%
decrease in sales and marketing expenses, a $0.8 million or 31% decrease in
general and administrative expenses, and a $0.3 million or 20% decrease in
research and development expenses.  The decrease in sales and marketing expenses
and general and administrative expenses were primarily driven by a $0.8 million
and $0.7 million decrease, respectively, in share-based compensation associated
with the issuance of stock options from the Acquisition.  Sales and marketing
also decreased by $0.3 million and $0.2 million due to a decrease in travel and
marketing and a decrease in salaries and wages, respectively. The decrease in
research and development expenses was primarily driven by a $0.3 million
increase in capitalization of internal-use software associated with the
development of new products.

CityBase


CityBase's total operating expenses increased due to a $1.4 million or 94%
increase in sales and marketing expenses, a $0.5 million or 14% increase in
general and administrative expenses and offset by a $0.7 million or 14% decrease
in research and development expenses.  The increase in sales and marketing was
due to a $0.8 million or 66% increase in

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salaries and wages and a $0.7 million increase in share-based compensation
expense and offset partially by a decrease in travel.  The increase in salaries
and wages was driven by a 53% increase in average headcount from September 30,
2019 to September 30, 2020 and the increase share-based compensation expense was
due to the issuance of restricted stock units.  The $0.5 million increase in
general and administrative expenses was due primarily by a $1.4 million increase
in share-based compensation expense, offset largely by a decrease in third-party
costs.  The $0.7 million decrease in research and development expenses was due
primarily to a $0.9 million or 22% decrease in salaries and wages and a $0.2
million decrease in third-party expenses and partially offset by a $0.4 million
increase in share-based compensation expense.  The decrease in salaries and
wages was driven by a 20% decrease in average headcount from September 30, 2019
to September 30, 2020 largely attributable to the March 2020 restructuring.

eCivis



eCivis total operating expenses increased due to a $0.9 million or 84% increase
in general and administrative expenses, a $0.2 million or 17% increase in sales
and marketing expenses, and a $0.1 million or 13% increase in research and
development expenses.  The increase in general and administrative expenses was
due to a $0.4 million increase in share-based compensation, a $0.3 million
increase in salaries and benefits and a $0.2 million increase in third-party
costs.  The increase in sales and marketing expenses was due primarily to a $0.2
million increase in salaries and wages driven by a 28% increase in average
headcount from September 30, 2019 to September 30, 2020.  The increase in
research and development expenses was due primarily to a $0.1 million increase
in salaries and wages driven by a 9% increase in average headcount from
September 30, 2019 to September 30, 2020.

Open Counter

Open Counter's total operating expenses increased primarily due to a $0.6 million increase in sales and marketing expenses driven by a $0.6 million increase in salaries and wages and a $0.2 million increase in share-based compensation expense. The increase in salaries and wages was driven by a 600% increase in average headcount from September 30, 2019 to September 30, 2020.

Questica



Questica's total operating expenses increased primarily due to a $0.9 million
increase in share-based compensation associated with the issuance of restricted
stock units.

Sherpa

Sherpa's total operating expenses increased largely due to an increase in share-based compensation expense associated with the issuance of restricted stock units.

Corporate



Corporate expenses decreased by $0.8 million primarily due to a $0.6 million
decrease in legal fees and a $0.5 million decrease in accounting and consulting
fees and offset by a $0.3 million increase in share-based compensation expense.
 The increase in share-based compensation is due to the issuance of restricted
stock units.  The decrease in legal, accounting and consulting fees is largely
due to operational efficiencies gained with the corporate hiring.

Other operating expenses

Amortization of intangible assets



Amortization of intangible assets consists of the amortization of finite lived
intangibles resulting from the Acquisition as described in Note 5 of the notes
to our condensed consolidated financial statements.



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Acquisition costs

Acquisition costs consists primarily of Acquisition transaction costs, capital
market advisory fees, and bonuses incurred as a result of the transaction or a
change in control.

Restructuring costs

On March 30, 2020, the Company implemented a global restructuring plan which
resulted in an approximate 10% reduction of the Company's workforce.  This
action was intended to streamline the Company's operational reporting and reduce
operating cash outflows.  The Company recorded pre-tax restructuring charges of
approximately $3.7 million which is comprised of one-time employee termination
benefits paid over a weighted average period of approximately 10 months.

Change in fair value of contingent consideration

The change in fair value of contingent consideration consists of any adjustments to the contingent consideration liability since the Acquisition.

Other income (expense)

Interest income (expense)


Interest income (expense) is primarily comprised of the investments held by GTY
Corporate offset by interest under our credit facility executed in February of
2020.

Loss on repurchase/issuance of shares



Loss on repurchase/issuance of shares is comprised of the difference in fair
value between the price in which shares are issued and the market value on the
date of grant as described in Note 12 of the notes to our condensed consolidated
financial statements.

Other income (loss)

Other income (loss) is comprised primarily of unrealized gains and losses associated with transactions in currencies that are not denominated in U.S. Dollars.

Reconciliation of Non-GAAP Revenues



To supplement our condensed consolidated financial statements, which are
prepared in accordance with U.S. generally accepted accounting principles, or
GAAP, we have provided certain financial measures that have not been prepared in
accordance with GAAP defined as "non-GAAP financial measures," which include (i)
non-GAAP revenues, (ii) non-GAAP gross profit and non-GAAP gross margin and
(iii) non-GAAP loss from operations.

We use these non-GAAP financial measures internally in analyzing our financial
results and believe these metrics are useful to investors, as a supplement to
the corresponding GAAP measure, in evaluating our ongoing operational
performance and trends. However, it is important to note that particular items
we exclude from, or include in, our non-GAAP financial measures may differ from
the items excluded from, or included in, similar non-GAAP financial measures
used by other companies in the same industry. Non-GAAP financial measures should
not be considered in isolation from, or as a substitute for, financial
information prepared in accordance with GAAP. Investors are encouraged to review
the reconciliation of these non-GAAP financial measures to their most directly
comparable GAAP financial measures.

Non-GAAP Revenues. Non-GAAP revenues are defined as GAAP revenues adjusted for
the impact of purchase accounting resulting from its business combination which
reduced its acquired contract liabilities to fair value. The Company believes
that presenting non-GAAP revenues is useful to investors as it eliminates the
impact of the purchase accounting adjustments to revenues to allow for a direct
comparison between current and future periods.

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Non-GAAP Gross profit and Non-GAAP Gross margin. Non-GAAP gross profit is
defined as GAAP gross profit adjusted for the impact of purchase accounting
resulting from its business combination and share-based compensation included in
cost of revenues. Non-GAAP gross margin is defined as non-GAAP gross profit
divided by non-GAAP revenues. The Company believes that presenting non-GAAP
gross profit and margin is useful to investors as it eliminates the impact of
the purchase accounting adjustments to allow for a direct comparison between
periods.

Non-GAAP Loss from operations. Non-GAAP loss from operations is defined as GAAP
loss from operations adjusted for the impact of purchase accounting to revenues
resulting from its business combination, the amortization of acquired intangible
assets, share-based compensation, acquisition related costs, restructuring
charges and the change in fair value of contingent consideration. The Company
believes that presenting non-GAAP loss from operations is useful to investors as
it eliminates the impact of certain non-cash and acquisition related expenses to
allow a direct comparison of loss from operations between all periods presented.

Below is a reconciliation of non-GAAP revenues, non-GAAP gross profit and non-GAAP gross margin and non-GAAP loss from operations to their most directly comparable GAAP financial measures (in thousands, except percentages):






                                                                       Three Months Ended
                                                         September 30,      June 30,      September 30,
                                                              2020            2020             2019
Revenues                                                $         12,587    $  11,164    $          8,754
Purchase accounting adjustment to revenue                            128   

      146               1,004
Non-GAAP Revenues                                       $         12,715    $  11,310    $          9,758


Gross Profit                                            $          7,967    $   6,770    $          6,171

Purchase accounting adjustment to revenue                            128          146               1,004
Share-based compensation                                             225   

      132                   -
Non-GAAP Gross Profit                                   $          8,320    $   7,048    $          7,175

Gross Margin                                                          63 %         61 %                70 %
Non-GAAP Gross Margin                                                 65 %         62 %                74 %

Loss from operations                                    $        (7,272)    $ (7,801)    $        (9,615)
Purchase accounting adjustment to revenue                            128          146               1,004
Amortization of intangibles                                        3,683        3,642               3,830
Share-based compensation                                           2,024        1,019                 556
Acquisition costs                                                      -            -                 442
Restructuring charges                                                  2          198                   -

Change in fair value of contingent consideration                       -            -               (812)
Non-GAAP Loss from operations                           $        (1,435)    $ (2,796)    $        (4,595)
















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                                                                Nine Months Ended September 30,
                                                                   2020                  2019
Revenues - Successor Period                                  $         35,027      $         20,034
Revenues - Predecessor Period                                               -                 4,928
Pro forma as Adjusted Revenues                                         35,027                24,962
Purchase accounting adjustment to revenue                                 589                 3,575
Non-GAAP Pro forma as Adjusted Revenues                      $         

35,616 $ 28,537



Gross Profit - Successor Period                              $         21,486      $         12,944
Gross Profit - Predecessor Period                                           -                 3,314
Pro forma as Adjusted Gross Profit                                     21,486                16,258
Purchase accounting adjustment to revenue                                 589                 3,575
Share-based compensation                                                  575                     -
Non-GAAP Pro forma as Adjusted Gross Profit                  $         

22,650 $ 19,833


Gross Margin - Successor Period                                            61 %                  65 %
Gross Margin - Predecessor Period                                         N/A %                  67 %
Pro forma as Adjusted Gross Margin                                         61 %                  65 %
Non-GAAP Pro forma as Adjusted Gross Margin                                64 %                  69 %

Loss from operations - Successor Period                      $       (31,593)      $       (61,330)
Loss from operations - Predecessor Period                                   -               (1,555)
Pro forma as Adjusted Loss from operations                           (31,593)              (62,885)
Purchase accounting adjustment to revenue                                 589                 3,575
Amortization of intangibles                                            10,998                 9,427
Share-based compensation                                                6,338                 2,928
Acquisition costs                                                           -                33,342
Restructuring charges                                                   3,666                     -

Change in fair value of contingent consideration                           29                 (849)

Non-GAAP Pro forma as Adjusted Loss from operations $ (9,973) $ (14,462)




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Below is a reconciliation of non-GAAP revenues to revenues by operating segment (in thousands, except percentages):






                                                   Three Months Ended September 30,
                                                                  Open                                Total
                           Bonfire      CityBase     eCivis     Counter     Questica     Sherpa     Revenues

Successor Revenues 2020    $  2,100    $    1,903    $ 1,878    $    669    $   4,389    $ 1,648    $  12,587
Purchase accounting
adjustment to revenues            -           128          -           -            -          -          128
Non-GAAP Revenues 2020     $  2,100    $    2,031    $ 1,878    $    669    $   4,389    $ 1,648    $  12,715

Pro forma Revenues -
S/P combined Period
2019                       $  1,174    $    1,551    $ 1,638    $    407    $   3,083    $   901    $   8,754
Purchase accounting

adjustment to revenues          136           157        219         125          367          -        1,004
Non-GAAP Pro forma as
Adjusted Revenues 2019     $  1,310    $    1,708    $ 1,857    $    532    $   3,450    $   901    $   9,758

               % change          60 %          19 %        1 %        26 %         27 %       83 %         30 %

                                                    Nine Months Ended September 30,
                                                                  Open                                Total
                           Bonfire      CityBase     eCivis     Counter     Questica     Sherpa     Revenues
Successor Revenues 2020    $  5,503    $    5,957    $ 4,831    $  1,907    $  12,319    $ 4,510    $  35,027
Purchase accounting
adjustment to revenues           23           395         20           -          151          -          589
Non-GAAP Revenues 2020     $  5,526    $    6,352    $ 4,851    $  1,907    $  12,470    $ 4,510    $  35,616

Pro forma Revenues -
S/P combined Period
2019                       $  2,978    $    5,454    $ 3,873    $  1,227    $   8,224    $ 3,206    $  24,962
Purchase accounting
adjustment to revenues          520           379        749         415        1,456         56        3,575
Non-GAAP Pro forma as
Adjusted Revenues 2019     $  3,498    $    5,833    $ 4,622    $  1,642    $   9,680    $ 3,262    $  28,537

               % change          58 %           9 %        5 %        16 %         29 %       38 %         25 %



Liquidity and Capital Resources



As of September 30, 2020, we had a cash balance of approximately $6.2 million.
Through September 30, 2020, our liquidity needs were satisfied through proceeds
from our initial public offering that were released from the Trust Account (see
Note 12-Shareholders' Equity-to the unaudited consolidated financial statements
contained in this Quarterly Report on Form 10-Q), proceeds from the PIPE
Transaction (as defined below), proceeds from our June 2019 registered direct
offering, proceeds from our February 2020 debt facility and loan proceeds from
the Paycheck Protection Program.

Our unaudited condensed consolidated financial statements have been prepared
assuming that we will continue as a going concern, which contemplates continuity
of operations, realization of assets, and liquidation of liabilities in the
normal course of business.

As reflected in the condensed consolidated financial statements, we had an
accumulated deficit of approximately $116.6 million and current liabilities
exceeded current assets at September 30, 2020.  We also reported a net loss of
approximately $31.6 million and approximately $13.5 million net cash used in
operating activities for the nine months ended September 30, 2020. These factors
raise substantial doubt about our ability to continue as a going concern.

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We are attempting to further expand our customer base; scale up production of
various products; and increase revenues; however, our cash position may not be
sufficient to support our daily operations through the next twelve months from
the date of filing this 10-Q. Our ability to continue as a going concern is
dependent upon our ability to raise additional funds by way of a public or
private offering and our ability to further generate sufficient revenues. While
we believe in the viability of our platforms, and in our ability to raise
additional funds by way of a public or private offering, there can be no
assurances to that effect.

COVID-19 Update



In December 2019, the emergence of a novel coronavirus, or COVID-19, was
reported and in March 2020, the World Health Organization, or WHO, characterized
COVID-19 as a pandemic. We responded by immediately restricting non-essential
travel and enabled work-from-home protocols. Shortly thereafter, and in line
with guidance provided by government agencies and international organizations,
we restricted all travel, mandated a work-from-home policy across our global
workforce, and moved all in-person customer-facing events to virtual ones. We
expect these restrictions to stay in effect during the fourth quarter of 2020.
We also responded by launching the GTY COVID Emergency Response Program, where a
number of GTY products were offered free for a few months to allow our customers
to move quickly to solve their infrastructure problems and prevent interruption
to government services.



As a result of the pandemic, we have seen purchasing decisions being deferred or
delayed, delays in services revenue due to the delayed implementation of
projects, and an impact on new business pipeline and large deals. We have also
seen a decrease in travel-related expenses and advertising and trade show
expenses.  We expect to see similar impacts in the fourth quarter of 2020.



The broader implications of the global emergence of COVID-19 on our business,
operating results, and overall financial performance remain uncertain and
they depend on certain developments, including the duration and spread of the
outbreak, impact on our customers and our sales cycles, impact on our partners
or employees, and impact on the economic environment and financial markets, all
of which are uncertain and cannot be predicted. We are conducting business as
usual with certain limitations to employee travel, employee work locations, and
marketing events, among other modifications. We have observed other companies
taking precautionary and preemptive actions to address COVID-19, and the effects
it has had and is expected to have on business and the economy. During the first
three quarters of 2020, we have seen certain new and existing customers halt or
decrease investment in infrastructure, and we expect that certain of our current
and potential customers will take actions to reduce operating expenses and
moderate cash flows, including by delaying sales and requesting extended billing
and payment terms. We will continue to actively monitor the situation and may
take further actions that alter our business operations, as may be required by
federal, state, or local authorities, or that we determine are in the best
interests of our employees, customers, partners, suppliers, and stockholders.

PIPE Transaction



Immediately prior to the closing of the business combination (the "Closing"),
pursuant to subscription agreements (the "Subscription Agreements"), dated as of
various dates from January 9, 2019 through February 12, 2019, by and among GTY
Cayman and certain institutional and accredited investors party thereto (the
"Subscribed Investors"), GTY Cayman issued to the Subscribed Investors an
aggregate of 12,853,098 Class A ordinary shares of GTY for $10.00 per share, for
an aggregate cash purchase price of approximately $126.3 million, including
three such Subscription Agreements with certain CityBase holders (including
Michael Duffy, the chief executive officer of CityBase) for an aggregate of
380,937 Class A ordinary shares of GTY Cayman at a price of $10.00 per share,
for an aggregate cash purchase price of approximately $3.8 million (the "PIPE
Transaction"). The Class A ordinary shares of GTY Cayman issued to the
Subscribed Investors were cancelled and exchanged on a one-for-one basis for
shares of Company common stock at the Closing.

Historical Cash Flows

The following table sets forth a summary of our cash flows for the periods indicated (amounts in thousands):





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                                                                       Successor                        Predecessor
                                                                              February 19, 2019       January 1, 2019
                                                        Nine Months Ended          through                through
                                                         September 30,         September 30,           February 18,
                                                              2020                  2019                    2019

Net cash (used in) provided by operating activities    $          (13,530)   $          (49,843)     $             284
Net cash (used in) provided by investing activities    $           (2,850)   $            37,230     $           1,516
Net cash provided by (used in) financing activities    $            14,136 

 $            29,529     $           (539)



Net Cash (Used in) Provided by Activities

Our net loss and cash flows from operating activities are significantly influenced by the Acquisition and our investments in headcount and infrastructure to support anticipated growth.



For the nine months ended September 30, 2020, net cash used in operations was
$13.5 million resulting from our net loss of $31.6 million and changes in
operating assets and liabilities of $0.7 million, offset by net non-cash
expenses of $18.7 million. The $18.7 million of non-cash expenses was comprised
of $11.0 million of amortization of intangible assets acquired as a result of
the Acquisition, $6.3 million from share-based compensation resulting from our
issuance of stock options and restricted stock units and a $1.4 million loss on
issuance of shares, offset by $2.1 million of deferred tax benefits related to
the tax and book basis difference on the amortization of intangible assets. The
changes in operating assets and liabilities of $0.7 million was comprised
primarily of a $1.4 million increase in accounts receivable, a $1.2 million
decrease in accounts payable and a $1.6 million increase in prepaid expenses,
offset by a $4.7 million increase in contract and other long-term liabilities.


For the 2019 Successor Period, net cash used in operations was $49.8 million
resulting from our net loss of $59.2 million and changes in operating assets and
liabilities of $0.6 million and offset by net non-cash expenses of $9.9 million.
The $9.9 million of non-cash expenses was comprised of $9.4 million of
amortization of intangible assets acquired as a result of the Acquisition and
$2.9 million from share-based compensation offset by $2.8 million of deferred
tax benefits related to the tax and book basis difference on the amortization of
intangible assets. The changes in operating assets and liabilities of $0.6
million was comprised, in part, by a "Make Whole" payment of $0.8 million in
conjunction with an agreement for investors to buy a portion of the Acquisition
Redemption Shares at a price less than the previously agreed redemption price.

For the 2019 Predecessor Period, net cash provided by operations was $0.3
million resulting from our changes in operating assets and liabilities of $1.6
million and net non-cash expenses of $0.4 million offset by our net loss of $1.7
million. The $1.6 million of net cash flows provided as a result of changes in
our operating assets and liabilities was primarily due to a $2.2 million
decrease in accounts receivable resulting from seasonality in billings, offset
by a $0.8 million decrease in accounts payable. The $0.4 million of non-cash
expenses was primarily comprised of $0.2 million of depreciation of property and
equipment.

Net Cash (Used in) Provided by Investing Activities

Our primary investing activities have consisted of investments in marketable securities and capital expenditures. In February 2019, we completed our Acquisition and the resulting cash flow impact is described below in the Successor Period.



For the nine months ended September 30, 2020, cash used in investing activities
was $2.9 million resulting largely from $2.5 million of capital expenditures
associated with lease improvements and furniture purchases at Questica's new
facility.

For the 2019 Successor Period, cash provided by investing activities was $37.2
million resulting from $217.6 million of proceeds from cash held in a trust and
offset primarily due to the Acquisition which had a cash purchase price of
$179.4 million net of cash acquired and $1.0 million of capital expenditures and
capitalization of internal-use software.

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For the 2019 Predecessor Period, cash provided by investing activities was $1.5 million due to a $1.5 million sale of marketable securities by Questica.

Net Cash Provided By (Used in) Financing Activities



For the nine months ended September 30, 2020, cash provided by financing
activities was $14.1 million primarily due to $11.3 million of proceeds from the
issuance of our term loan, net of issuance costs and $3.2 million of proceeds
from loans provided under the Payment Protection Program, offset by $0.4 million
in repayments of finance lease obligations.


For the 2019 Successor Period, cash provided by financing activities was $29.5
million primarily as a result of the private placement of Class A shares of
$125.3 million and proceeds received from the successful registered direct
offering of common stock of $25.5 million, net of costs and offset primarily by
the redemption of shares in the amount of $114.0 million and $5.2 million of
common stock repurchases.


For the 2019 Predecessor Period, cash used in financing activities was $0.5 million primarily as a result of member distributions of $0.5 million.

Critical Accounting Policies and Use of Estimates

See Note 4 of the notes to our unaudited condensed consolidated financial statements.

Recent Accounting Pronouncements

The impact of recently issued accounting standards is set forth in Note 4, Summary of Significant Accounting Policies, of the notes to our condensed consolidated financial statements included elsewhere in this Quarterly Report on Form 10-Q.

Off-Balance Sheet Arrangements



We are not party to any off-balance sheet transactions. Other than the
guarantees described in Note 7. Related Party Transactions to the unaudited
consolidated financial statements contained in this Quarterly Report on Form
10-Q, we have no guarantees or obligations other than those which arise out of
normal business operations.

Contractual Obligations and Commitments



As of September 30, 2020, there were no significant changes to our contractual
obligations from those presented as of December 31, 2019 in our Current Report
on Form 10-K filed with the SEC on March 13, 2020.

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