GXO Logistics, Inc. announced the launch of an enhanced offering for growing midsize companies in the United States by unifying the premier services platform it acquired through its acquisition of PFSweb (PFS) with GXO Direct, its multi-tenant warehousing solution. With fast onboarding, flexible space, cutting edge technology and a nationwide network of strategically located fulfillment centers, GXO Direct has been a go-to, cost-effective solution for omnichannel retail and ecommerce customers for several years. Now, GXO is integrating the key service capabilities it gained from its acquisition of PFS, including high touch contact center services, secure payments and fraud protection and distributed order orchestration systems, into a new unified solution.
The enhanced GXO Direct U.S. product offers: Direct to consumer fulfillment: Custom scalable order fulfillment for all online channels and ecommerce marketplaces; Multi-tenant warehousing: A nationwide network of multi-tenant sites that offer shared infrastructure, overflow, equipment and workforce solutions; Business-to-business and retail: Solutions engineered specifically for the evolving challenges of B2B retail operations; Short-term storage & distribution: Immediate access to premium space for pop-up fulfillment, overflow storage or one-time projects; Value-added services: Personalized experiences that inspire brand loyalty, including personalization, gift box and gift wrapping, kitting and more; Transportation: A range of transport solutions, including negotiated parcel rates, dedicated fleet and freight brokerage, that leverage GXO's scale to reduce costs and enhance service levels; and Commerce Services: Complementary services native to the PFS platform, including contact center services, order management, fraud & chargeback dispute services.
