Please read the following discussion and analysis of our financial condition and
results of operations together with our consolidated financial statements and
related notes included under Part II, Item 8 of this Annual Report on Form 10-K.

Overview

Heritage Insurance Holdings, Inc., is a super-regional property and casualty
insurance holding company that primarily provides personal and commercial
residential insurance products across its multi-state footprint. We provide
personal residential insurance in sixteen states and commercial residential
insurance in three of those states, while maintaining licenses in one additional
state. As a vertically integrated insurer, we control or manage substantially
all aspects of underwriting, customer service, actuarial analysis, distribution
and claims processing and adjusting. Our financial strength ratings are
important to the Company in establishing our competitive position and can impact
our ability to write policies.

The discussion of our financial condition and results of operations that follows
provides information that will assist the reader in understanding our
consolidated financial statements, the changes in certain key items in those
financial statements from year to year, and the primary factors that accounted
for those changes, as well as how certain accounting principles, policies and
estimates affect our consolidated financial statements. This discussion should
be read in conjunction with our consolidated financial statements and the
related notes that appear elsewhere in this document.

COVID-19 and Other Matters



With regard to the COVID-19 pandemic, our first priority remains the health and
safety of our employees and their families. Approximately 78% of our total
personnel are either working from home full-time or on a hybrid schedule between
office and home. Our corporate and remote offices remain operational, we are
practicing social distancing, and have enhanced cleaning protocols and are using
personal protective equipment in addition to employing other preventative
measures.

We continue to monitor the short-and long-term impacts of COVID-19 virus and its
variants, a global pandemic that has caused a significant slowdown in the global
economy beginning in March 2020. For the year ended December 31, 2020, we saw
virtually no impact to our business. As a residential property insurer, we view
our business as somewhat insulated because property owners and renters generally
view our products as a necessity. The majority of our gross and net premiums
written are from renewals of expiring policies. New business, which accounts for
a smaller portion of our revenue, may be impacted if consumers are not buying as
many new homes in our geographies, but this could be partially or fully offset
by increased retention in our renewal portfolio. In a prolonged recessionary and
social-distancing environment, we could experience disruptions to our
independent agency distribution channel, which may have a negative impact on our
revenues and financial condition.

Although we have not experienced a significant amount of payment delays, or
non-payment, there may be delays in premium payments in geographies that require
us to grant policyholders additional time to pay their premiums and, under
prolonged recessionary economic conditions, we could experience more significant
delays in premium payments and possibly non-payment of premiums.

Global credit and financial markets experienced extreme volatility and
disruptions during the second quarter of 2020 as a result of the COVID-19
pandemic, including diminished liquidity and credit availability, declines in
consumer confidence, increases in unemployment rates and uncertainty about
economic stability. Although we were relatively unaffected by the condition of
the credits markets, if the credit and financial markets again experience
significant deterioration at a time when we need additional liquidity, it may
make any necessary debt or equity financing more difficult, more costly, and
more dilutive. Notwithstanding these actual and potential impacts, we currently
believe that our cash on hand, revolving credit facility and expected earnings
give us sufficient liquidity to fund our operations. However, if we need
additional liquidity at a time when equity and credit markets deteriorate, it
may make any necessary debt or equity financing more difficult, more costly, and
more dilutive.

Coronavirus Aid, Relief, and Economic Security Act



The CARES Act was enacted on March 27, 2020 in the United States. The CARES Act
and related notices include several significant provisions, including delaying
certain payroll tax payments, mandatory transition tax payments under the TCJ
Act, and estimated income tax payments that we are deferring to future periods.
We do not currently expect the CARES Act to have a material impact on our
liquidity or our financial results, except for the benefit associated with a 5
year carryback of our 2020 tax net operating loss. We will continue to monitor
and assess the impact the CARES Act and similar legislation may have on our
business and financial results.

                                       28

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Key Components of our Results of Operations

Revenue



Gross premiums written represent, with respect to a period, the sum of direct
premiums written (premiums from policies written during the period, net of any
midterm cancellations and renewals of voluntary policies) and assumed premiums
written (primarily premiums from state fair plan policies), in each case prior
to ceding premiums to reinsurers.

Gross premiums earned represent the total premiums earned during a period from
policies written. Premiums associated with new and renewal policies are earned
ratably over the twelve-month term of the policy and premiums associated with
assumed policies are earned ratably over the remaining term of the policy.

Ceded premiums represent the cost of our reinsurance during a period. We
recognize the cost of our reinsurance program ratably over term of the
arrangement, which is typically twelve months. Our catastrophe excess of loss
reinsurance generally incepts June 1 and runs through May 31 of the following
year. Our net quota share treaty incepts December 31. Our other reinsurance
programs may be purchased on a calendar or fiscal year basis.

Net premiums earned reflect gross premiums earned less ceded premiums during the period.



Net investment income represents interest earned on fixed maturity securities,
short term securities and other investments, dividends on equity securities,
realized gains or losses on investment sales and unrealized gains or losses on
equity securities.

Other revenue includes rental income due under non-cancelable leases for space
at the Company's commercial property in Clearwater, Florida, and all policy and
pay-plan fees. Our regulators have approved a policy fee on each policy written
for certain states; to the extent these fees are not subject to refund, the
Company recognizes the income immediately when collected. The Company also
charges pay-plan fees to policyholders that pay premiums in more than one
installment and record the fees as income when collected.

Expenses



Losses and loss adjustment expenses ("LAE") reflect losses paid, expenses paid
to resolve claims, such as fees paid to adjusters, attorneys and investigators,
and changes in our reserves for unpaid losses and loss adjustment expenses
during the period, in each case net of losses ceded to reinsurers. Our reserves
for unpaid losses and loss adjustment expenses represent the estimated ultimate
cost of resolving all reported claims plus all losses we incurred related to
insured events that we assume have occurred as of the reporting date, but that
policyholders have not yet reported to us (which are commonly referred to as
incurred but not reported, or "IBNR"). We estimate our reserves for unpaid
losses using individual case-based estimates for reported claims and actuarial
estimates for IBNR losses. We continually review and adjust our estimated losses
as necessary based on our evolving claims experience, new information obtained
and industry development trends. If our unpaid losses and loss adjustment
expenses are considered deficient or redundant, we increase or decrease the
liability in the period in which we identify the difference and reflect the
change in our current period results of operations.

Policy acquisition costs ("PAC") consist of: (i) commissions paid to outside
agents at the time of policy issuance, (ii) policy administration fees paid to a
third-party administrator at the time of policy issuance, (iii) premium taxes
and (iv) inspection fees. We recognize policy acquisition costs ratably over the
term of the underlying policy. We earn ceding commissions on our net quota share
reinsurance contract and certain other reinsurance contracts, which are reported
as a reduction to policy acquisition costs and general and administrative
expenses based upon the proportion these costs bear to production of new
business. Refer to Note 11 "Deferred Policy Acquisition Costs" to our
consolidated financial statements under Item 8 of this Annual Report on Form
10K. Ceding commission income is deferred and earned over the contract period.
The amount and rate of ceding commissions earned on the net quota share contract
can slide within a prescribed minimum and maximum, depending on loss performance
and how future losses develop.

General and administrative expenses ("G&A") include compensation and related
benefits, professional fees, office lease and related expenses, information
system expenses, corporate insurance, and other general and administrative
costs. As noted above, a certain portion of our ceding commissions are allocated
to general and administrative expenses.

Provision for income taxes consists of federal and state corporate level income
taxes. The effective tax rate can fluctuate throughout the year as estimates
used in the quarterly tax provision are updated with additional information
throughout the year. The effective tax rate can vary from the 26.5% statutory
federal and state blended rate depending on the amount of pretax income in
proportion to permanent tax differences as well as state tax apportionment. The
2020 effective tax rate was favorably impacted by the rate benefit associated
with the 2020 tax loss carrybacks afforded through the CARES Act enactment.

                                       29

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Ratios

Ceded premium ratio represents ceded premiums earned as a percentage of gross premiums earned.

Net loss ratio represents net losses and LAE as a percentage of net premiums earned.

Net expense ratio represents PAC and G&A expenses as a percentage of net premiums earned. Ceding commission income is reported as a reduction of policy acquisition costs and G&A expenses.



Net combined ratio represents the sum of the net loss and expense ratio. The net
combined ratio is a key measure of underwriting performance traditionally used
in the property and casualty insurance industry. A net combined ratio under 100%
generally reflects profitable underwriting results.

Financial Results Highlights for the Year Ended December 31, 2020



  • Net income was $9.3 million, or $0.33 per diluted share.


  • Book value per share increased to $15.94, up 1.8% from year-end 2019.

• Gross premiums written and gross premiums in force of $1.1 billion, with


        gross premiums written up 15.2% year-over-year, including 15.8% growth
        outside Florida and 14.6% growth in Florida.


  • Policies-in-force of 581,046, up 9.2% year-over-year.


• Realized capital gains of $22.4 million, up from $4.1 million in the prior


        year.


  • Favorable prior year reserve development of $19.6 million.


    •   Net current accident year weather losses of $134.2 million, up

substantially from $75.9 million in the prior year. Current accident year

weather losses include $83.5 million of catastrophe losses, up from $40.2

million in the prior year, and $50.7 million of other weather losses, up

from $35.7 million in the prior year.

• Repurchased 930,356 shares for $10.0 million at an average price of $10.75

per share, 32.6% below year-end 2020 book value per share.

• Extended the Company's existing share repurchase authorization by one year


        to a December 31, 2021 expiration and increased the authorization from
        $23.8 million to $50.0 million.

• Total capital returned to shareholders of $16.8 million, including $0.06

per share regular quarterly dividend.

• Began writing homeowners insurance in California, Delaware, Maryland, and

Mississippi, resulting in sixteen active states.

Results of Operations



In the following section, we discuss the results of our operations for the year
ended December 31, 2020 compared to the year ended December 31, 2019. For a
discussion of the year ended December 31, 2019 compared to the year ended
December 31, 2018, please Refer to Part II, Item 7 "Management's Discussion and
Analysis of Financial Condition and Results of Operations" in our Annual Report
on Form 10-K for the year ended December 31, 2019, which was filed with the SEC
on March 10, 2020.

Please read the following discussion and analysis of our financial condition and
results of operations together with our consolidated financial statements and
related notes included under Part II, Item 8 of this Annual Report on Form 10-K.

















                                       30



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Consolidated Results of Operations



The following table summarizes our results of operations for the periods
indicated:



                                                     Year Ended December 31,
                                       2020            2019         $ Change       % Change
                                            (in thousands, expect per share amounts)
REVENUE:
Gross premiums written              $ 1,080,100     $  937,937     $  142,163            15.2 %
Change in gross unearned premiums       (83,258 )      (13,690 )      (69,568 )            NM
Gross premiums earned                   996,842        924,247         72,595             7.9 %
Ceded premiums                         (452,120 )     (445,534 )       (6,586 )           1.5 %
Net premiums earned                     544,722        478,713         66,009            13.8 %
Net investment income                    12,302         14,432         (2,130 )         (14.8 %)
Net realized and unrealized gains        22,395          4,163         18,232              NM
Other revenue                            13,966         13,997            (31 )          (0.2 %)
Total revenue                       $   593,385     $  511,305     $   82,080            16.1 %

OPERATING EXPENSES:
Losses and loss adjustment
expenses                            $   373,387     $  273,288     $  100,099            36.6 %
Policy acquisition costs, net           128,276        107,906         20,370            18.9 %
General and administrative
expenses, net                            81,537         80,544            993             1.2 %
Total operating expenses                583,200        461,738        121,462            26.3 %
Operating income                         10,185         49,567        (39,382 )         (79.5 %)
Interest expense, net                     7,972          8,523           (551 )          (6.5 %)
Other non-operating expense, net              -             48            (48 )            NM
Income before income taxes                2,213         40,996        (38,783 )         (94.6 %)
(Benefit) provision for income
taxes                                    (7,113 )       12,360        (19,473 )        (157.5 %)
Net income                          $     9,326     $   28,636     $  (19,310 )         (67.4 %)
Basic net income per share          $      0.33     $     0.98     $    (0.65 )         (66.0 %)
Diluted net income per share        $      0.33     $     0.98     $    (0.65 )         (66.0 %)


NM - not meaningful

Gross premiums written

Gross premiums written of $1.1 billion, up 15.2% year-over-year, including 15.8%
growth outside Florida and 14.6% growth in Florida. The overall increase relates
to growth in each state in which we conduct business as well as expansion to
California, Delaware, Mississippi, and Maryland. Growth in existing states was
organic, including growth via independent agents and strategic partnerships with
national carriers. Rate increases materially benefited 2020 gross premiums
written growth, particularly in Florida.

Gross premiums earned

Gross premiums earned were $996.8 million for the year ended December 31, 2020, up 7.9% compared to $924.2 million in the prior year. The increase in gross premiums earned stems from gross premiums written growth in 2019 and 2020.

Ceded premiums



Ceded premiums were $452.1 million for the year ended December 31, 2020, up 1.5%
compared to $445.5 million in the prior year. The increase is primarily
attributable to an increase in the cost of our catastrophe excess of loss
reinsurance program, an increase in total insured value ("TIV") associated with
premium growth and a modest increase to our net quota share reinsurance coverage
in the northeast.

Net premiums earned

Net premiums earned were $544.7 million for the year ended December 31, 2020, up
13.8% compared to $478.7 million in the prior year. The increase primarily stems
from higher gross premiums earned associated with expansion of our business in
existing states and to new states, partly offset by higher ceded premiums.

                                       31

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Net investment income



Net investment income, inclusive of realized investment gains (losses) and
unrealized gains (losses) on equity securities, was $34.7 million for the year
ended December 31, 2020, up 86.6% compared to $18.6 million in the prior year.
The increase relates primarily to higher realized gains as well as improved
pricing on invested assets, and a higher average invested asset balance, partly
offset by a lower yield on invested assets, a function of the continued low
interest rate environment.

Other revenue

Other revenue was $14.0 million for the year ended December 31, 2020, flat year-over-year.

Total revenue



Total revenue was $593.4 million for the year ended December 31, 2020, up 16.1%
compared to $511.3 million in the prior year. The increase primarily stems from
higher net premiums earned and net investment income, as described above.



                                                    Year Ended December 31,
                                        2020          2019        $ Change       % Change
OPERATING EXPENSES:
Losses and loss adjustment expenses   $ 373,387     $ 273,288     $ 100,099           36.6 %
Policy acquisition costs                128,276       107,906        20,370           18.9 %
General and administrative expenses      81,537        80,544           993            1.2 %
Total operating expenses              $ 583,200     $ 461,738     $ 121,462           26.3 %

Losses and loss adjustment expenses



Losses and LAE were $373.4 million for the year ended December 31, 2020, up
36.6% compared to $273.3 million in the prior year. The increase primarily stems
from higher current accident year catastrophe and non-catastrophe weather losses
and lower income from vertically integrated operations which serves to offset
losses. Our net losses include claims from six hurricanes, catastrophic
non-hurricane losses from severe convective storms, and other weather losses
amounting to $134.2 million and $75.9 million for the years ended December 31,
2020 and 2019, respectively.

Policy acquisition costs



Policy acquisition costs were $128.3 million for the year ended December 31,
2020, up 18.9% compared to $107.9 million in the prior year. Higher acquisition
costs relate to the increase in gross premiums written.

General and administrative expenses



General and administrative expenses were $81.5 million for the year ended
December 31, 2020, up 1.2% compared to $80.5 million in the prior year. The
increase relates to separation payments to two of our named executive officers,
partially offset by reductions in travel related costs, intangible amortization,
and purchases of non-capitalized equipment.



                                                    Year Ended December 31,
                                         2020         2019       $ Change      % Change
Operating income                       $ 10,185     $ 49,567     $ (39,382 )       (79.5 %)
Interest expense, net                     7,972        8,523          (551 )        (6.5 %)
Other non-operating expense, net              -           48           (48 )          NM
Income before income taxes                2,213       40,996       (38,783 )       (94.6 %)
(Benefit) provision for income taxes     (7,113 )     12,360       (19,473 )      (157.5 %)
Net income                             $  9,326     $ 28,636     $ (19,310 )       (67.4 %)
Basic net income per share             $   0.33     $   0.98     $   (0.65 )       (66.0 %)
Diluted net income per share           $   0.33     $   0.98     $   (0.65 )       (66.0 %)

Interest expense and amortization of debt issuance costs



Interest expense and amortization of debt issuance costs were $8.0 million for
the twelve months ended December 31, 2020, down 6.5% from $8.5 million in the
prior year. The decrease primarily reflects lower interest rates on our debt.

                                       32


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(Benefit)/Provision for income taxes



The benefit for income taxes was $7.1 million for the twelve months ended
December 31, 2020 compared to a provision for income taxes of $12.4 million for
the twelve months ended December 31, 2019. The effective tax rate for the
current year is (321.3)% compared to 30.1% for the prior year. The variance in
the effective tax rate relates to a tax net operating loss for the year ended
December 31, 2020, which was carried back five years under The CARES Act and
deductible at a 35% corporate income tax rate rather than the current 21%
statutory rate. Additionally, the effective tax rate can fluctuate throughout
the year as estimates used in the quarterly tax provision are updated with
additional information throughout the year, including changes to pre-tax income.

Net income



Net income for the twelve months ended December 31, 2020 was $9.3 million ($0.33
per diluted share), down 67.4% from $28.6 million ($0.98 per diluted share) in
the prior year. The decrease primarily reflects a higher loss ratio, partly
offset by the benefit of the tax net operating loss carryback.

Ratios

                            Year Ended December 31,
                             2020              2019
Ceded premium ratio              45.4  %           48.2 %

Net loss and LAE ratio           68.5  %           57.1 %
Net expense ratio                38.5  %           39.4 %
Net combined ratio              107.0  %           96.5 %


Ceded premium ratio

The ceded premium ratio was 45.4% for the twelve months ended December 31, 2020,
down 2.8 points from 48.2% in the prior year. The decrease primarily stems from
the increase in gross earned premiums over the prior year, partially offset by
higher reinsurance costs, as described above.

Net loss ratio

The net loss and LAE ratio was 68.5% for the twelve months ended December 31, 2020, up 11.4 points from 57.1% in the prior year. The increase relates to higher weather losses and lower income from vertically integrated operations.

Net expense ratio



The net expense ratio was 38.5% for the twelve months ended December 31, 2020,
down .9 points from 39.4% in the prior year. The decrease primarily stems from
net premiums earned growth that outpaced expense growth in the current year.

Net combined ratio



The net combined ratio was 107.0% for the twelve months ended December 31, 2020,
up 10.6 points from 96.5% in the prior year. The increase stems from a higher
net loss ratio, partly offset by a decrease in the expense ratio, as described
above.

Liquidity and Capital Resources



Our principal sources of liquidity include cash flows generated from operations,
our cash, cash equivalents, our marketable securities balances and borrowings
available under our credit facilities. As of December 31, 2020, we held $446.4
million in cash and cash equivalents and $589.0 million in investments, compared
to $283.0 million and $595.2 million as of December 31, 2019. The increase in
cash and cash equivalents in 2020 was due primarily to increases in gross
written premiums and collection of reinsurance recoveries, as well as proceeds
from strategic sales of fixed incomed securities, partially offset by loss
payments.

We believe that our sources of cash are adequate to meet our cash requirements for at least the next twelve months.



We may continue to pursue the acquisition of complementary businesses and make
strategic investments. We may increase capital expenditures consistent with our
investment plans and anticipated growth strategy. Cash and cash equivalents may
not be sufficient to fund such expenditures. As such, in addition to the use of
our existing Credit Facilities, we may need to utilize additional debt to secure
funds for such purposes.

                                       33


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Statement of Cash Flows



The net increases (decreases) in cash and cash equivalents are summarized in the
following table:



                                                  For the Year Ended December 31,
                                                                         2020 vs 2019       2019 vs 2018
                              2020           2019           2018            Change             Change

Net cash provided by
(used in):                                                 (in thousands)
Operating activities       $  170,211     $  119,657     $   96,338     $       50,554      $      23,319
Investing activities           22,062        (53,585 )       23,455             75,647            (77,040 )
Financing activities          (28,898 )      (45,434 )      (31,953 )           16,536            (13,481 )
Net change in cash, cash
equivalents,

and restricted cash $ 163,375 $ 20,638 $ 87,840 $

142,737 $ (67,202 )

Operating Activities

Net cash provided by operating activities for December 31, 2020 was $170.2 million as compared to net cash provided of $119.7 million during the prior year. The increase was primarily due to an increase in gross written premiums and reinsurance collections as well as timing of payment of claims.

Investing Activities



Net cash provided by investing activities for the year ended December 31,
2020 was $22.1 million as compared to net cash used in of $53.6 million in the
prior year. The variance relates primarily to proceeds from strategic sales of
fixed income securities during the year.

Financing Activities

Net cash used in financing activities for the year ended December 31, 2020 was $28.9 million, as compared net cash used in of $45.4 million in the prior year. The variance relates primarily to a repayment on our revolving credit facility and repurchases of a larger amount of stock during 2019.

Credit Facilities



On December 14, 2018, the Company entered into a credit agreement (the "Credit
Agreement") by and among the Company, as borrower, certain subsidiaries of the
Company from time to time party thereto as guarantors, the lenders from time to
time party thereto (the "Lenders"), Regions Bank, as Administrative Agent and
Collateral Agent, BMO Harris Bank N.A., as Syndication Agent, Hancock Whitney
Bank and Canadian Imperial Bank of Commerce, as Co-Documentation Agents, and
Regions Capital Markets and BMO Capital Markets Corp., as Joint Lead Arrangers
and Joint Bookrunners.

Pursuant to the Credit Agreement, the participating Lenders agreed to provide
(1) a five-year senior secured term loan facility in an aggregate principal
amount of $75 million (the "Term Loan Facility") and (2) a five-year senior
secured revolving credit facility in an aggregate principal amount of
$50 million (inclusive of a $5 million sublimit for the issuance of letters of
credit and a $10 million sublimit for swingline loans) (the "Revolving Credit
Facility" and together with the Term Loan Facility, the "Credit Facilities"). As
of December 31, 2020, the Company had in aggregate $60.0 million principal
outstanding under the Term Loan Facility and $10.0 million of borrowings
outstanding under the Revolving Credit Facility.

At our option, borrowings under the Credit Facilities bear interest at rates
equal to either (1) a rate determined by reference to LIBOR (based on one, two,
three or six-month interest periods), adjusted for statutory reserve
requirements, plus an applicable margin (equal to 3.25% as of the Closing Date)
or (2) a base rate determined by reference to the greatest of (a) the "prime
rate" of Regions Bank, (b) the federal funds rate plus 0.50%, and (c) the LIBOR
index rate applicable for an interest period of one month plus 1.00%, plus an
applicable margin (equal to 2.25%).

The applicable margin for loans under the Credit Facilities varies from 3.25%
per annum to 3.75% per annum (for LIBOR loans) and 2.25% to 2.75% per annum (for
base rate loans) based on our consolidated leverage ratio. Interest payments
with respect to the Credit Facilities are required either on a quarterly basis
(for base rate loans) or at the end of each interest period (for LIBOR loans)
or, if the duration of the applicable interest period exceeds three months, then
every three months. As of December 31, 2020, the borrowing under our Credit
Facilities were accruing interest at a rate of 3.475% per annum.

In addition to paying interest on outstanding borrowings under the Revolving
Credit Facility, we are required to pay a quarterly commitment fee based on the
unused portion of the Revolving Credit Facility, which is determined by our
consolidated leverage ratio.

                                       34



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Each of the Revolving Credit Facility and the Term Loan Facility mature on
December 14, 2023. The principal amount of the Term Loan Facility amortizes in
quarterly installments, which began with the close of the fiscal quarter ended
March 31, 2019, in an amount equal to $1,875,000 per quarter, payable monthly or
quarterly, with the balance payable at maturity.

The Company may prepay the loans under the Credit Facilities, in whole or in
part, at any time without premium or penalty, subject to certain conditions
including minimum amounts and reimbursement of certain costs in the case of
prepayments of LIBOR loans. In addition, the Company is required to prepay the
loan under the Term Loan Facility with the proceeds from certain financing
transactions, involuntary dispositions or asset sales (subject, in the case of
asset sales, to reinvestment rights).

All obligations under the Credit Facilities are or will be guaranteed by each
existing and future direct and indirect wholly owned domestic subsidiary of the
Company, other than all of the Company's current and future regulated insurance
subsidiaries (collectively, the "Guarantors").

The Company and the Guarantors entered into a Pledge and Security Agreement, on
December 14, 2018 (the "Security Agreement"), in favor of Regions Bank, as
collateral agent. Pursuant to the Security Agreement, amounts borrowed under the
Credit Facilities are secured on a first priority basis by a perfected security
interest in substantially all of the present and future assets of the Company
and each Guarantor (subject to certain exceptions), including all of the capital
stock of the Company's domestic subsidiaries, other than its regulated insurance
subsidiaries.

The Credit Agreement contains, among other things, covenants, representations
and warranties and events of default customary for facilities of this type. The
Company is required to maintain, as of each fiscal quarter (1) a maximum
consolidated leverage ratio of 3.25 to 1.00 for each fiscal quarter ending on or
before December 31, 2019, stepping down on each of the three anniversaries
thereafter; (2) a minimum consolidated fixed charge coverage ratio of 1.20 to
1.00 and (3) a minimum consolidated net worth for the Company and its
subsidiaries. Events of default include, among other events, (i) nonpayment of
principal, interest, fees or other amounts; (ii) failure to perform or observe
certain covenants set forth in the Credit Agreement; (iii) breach of any
representation or warranty; (iv) cross-default to other indebtedness;
(v) bankruptcy and insolvency defaults; (vi) monetary judgment defaults and
material nonmonetary judgment defaults; (vii) customary ERISA defaults; (viii) a
change of control of the Company; and (ix) failure to maintain specified
catastrophe retentions in each of the Company's regulated insurance
subsidiaries.

Convertible Notes



On August 10, 2017, the Company and Heritage MGA, LLC (the "Notes Guarantor")
entered into a purchase agreement (the "Purchase Agreement") with Citigroup
Global Markets Inc., as the initial purchaser (the "Initial Purchaser"),
pursuant to which the Company agreed to issue and sell, and the Initial
Purchaser agreed to purchase, $125.0 million aggregate principal amount of the
Company's 5.875% Convertible Senior Notes due 2037 (the "Convertible Notes") in
a private placement transaction pursuant to Rule 144A under the Securities Act,
as amended (the "Securities Act") (the "Offering"). The Purchase Agreement
contained customary representations, warranties and agreements of the Company
and the Notes Guarantor and customary conditions to closing, indemnification
rights and obligations of the parties and termination provisions. The net
proceeds from the Offering, after deducting discounts and commissions and
estimated offering expenses payable by the Company, were approximately $120.5
million. The Offering was completed on August 16, 2017.

The Company issued the Convertible Notes under an Indenture (the "Convertible
Note Indenture"), dated August 16, 2017, by and among the Company, as issuer,
the Notes Guarantor, as guarantor, and Wilmington Trust, National Association,
as trustee (the "Trustee").

The Convertible Notes bear interest at a rate of 5.875% per year. Interest began
accruing on August 16, 2017 and is payable semi-annually in arrears, on February
1 and August 1 of each year, starting on February 1, 2018. The Convertible Notes
are senior unsecured obligations of the Company that rank senior in right of
payment to the Company's future indebtedness that is expressly subordinated in
right of payment to the Convertible Notes; equal in right of payment to the
Company's unsecured indebtedness that is not so subordinated; effectively junior
to any of the Company's secured indebtedness to the extent of the value of the
assets securing such indebtedness; and structurally junior to all indebtedness
or other liabilities incurred by the Company's subsidiaries other than the Notes
Guarantor, which fully and unconditionally guarantee the Convertible Notes on a
senior unsecured basis.

The Convertible Notes mature on August 1, 2037, unless earlier repurchased, redeemed or converted.



Holders may convert their Convertible Notes at any time prior to the close of
business on the business day immediately preceding February 1, 2037, other than
during the period from, and including, February 1, 2022 to the close of business
on the second business day immediately preceding August 5, 2022, only under the
following circumstances: (1) during any calendar quarter commencing after the
calendar quarter ending on September 30, 2017, if the closing sale price of the
Company's common stock, for at least 20 trading days (whether or not
consecutive) in the period of 30 consecutive trading days ending on the last
trading day of the calendar quarter immediately preceding the calendar quarter
in which the conversion occurs, is more than 130% of the conversion price of the
Convertible Notes in effect on each applicable trading day; (2) during the ten
consecutive business-day period following any five consecutive trading-day
period in which the trading price for the Convertible Notes for each such
trading day was less than 98% of the closing sale price of the Company's common
stock on such date multiplied by the then-current conversion rate; (3) if the

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Company calls any or all of the Convertible Notes for redemption, at any time
prior to the close of business on the second business day immediately preceding
the redemption date; or (4) upon the occurrence of specified corporate events.

During the period from and including February 1, 2022 to the close of business
on the second business day immediately preceding August 5, 2022, and on or after
February 1, 2037 until the close of business on the second business day
immediately preceding August 1, 2037, holders may surrender their Convertible
Notes for conversion at any time, regardless of the foregoing circumstances.

The conversion rate for the Convertible Notes was initially 67.0264 shares of
common stock per $1,000 principal amount of Convertible Notes (equivalent to an
initial conversion price of approximately $14.92 per share of common stock). The
conversion rate is subject to adjustment in certain circumstances and is subject
to increase for holders that elect to convert their Convertible Notes in
connection with certain corporate transactions (but not, at the Company's
election, a public acquirer change of control (as defined in the Convertible
Note Indenture)) that occur prior to August 5, 2022.

Upon the occurrence of a fundamental change (as defined in the Convertible Note
Indenture) (but not, at the Company's election, a public acquirer change of
control (as defined in the Convertible Note Indenture), holders of the
Convertible Notes may require the Company to repurchase for cash all or a
portion of their Convertible Notes at a fundamental change repurchase price
equal to 100% of the principal amount of the Convertible Notes to be
repurchased, plus accrued and unpaid interest to, but excluding, the fundamental
change repurchase date.

Except as described below, the Company may not redeem the Convertible Notes
prior to August 5, 2022. On or after August 5, 2022 but prior to February 1,
2037, the Company may redeem for cash all or any portion of the Convertible
Notes, at the Company's option, at a redemption price equal to 100% of the
principal amount of the Convertible Notes to be redeemed, plus accrued and
unpaid interest to, but excluding, the redemption date. No sinking fund is
provided for the Convertible Notes, which means that the Company is not required
to redeem or retire the Convertible Notes periodically. Holders of the
Convertible Notes are able to cause the Company to repurchase their Convertible
Notes for cash on any of August 1, 2022, August 1, 2027 and August 1, 2032, in
each case at 100% of their principal amount, plus accrued and unpaid interest
to, but excluding, the relevant repurchase date.

The Convertible Note Indenture contains customary terms and covenants and events
of default. If an Event of Default (as defined in the Indenture) occurs and is
continuing, the Trustee by notice to the Company, or the holders of at least 25%
in aggregate principal amount of the Convertible Notes then outstanding by
notice to the Company and the Trustee, may declare 100% of the principal of, and
accrued and unpaid interest, if any, on, all the Convertible Notes to be
immediately due and payable. In the case of certain events of bankruptcy,
insolvency or reorganization (as set forth in the Convertible Note Indenture)
with respect to the Company, 100% of the principal of, and accrued and unpaid
interest, if any, on, the Notes automatically become immediately due and
payable.

In the second quarter of 2018, the Company repurchased $10.6 million principal
amount of Convertible Notes for cash. In the fourth quarter of 2018 and first
quarter of 2019, the Company repurchased Convertible Notes in the aggregate
principal amount of $81.6 million for a combination of cash and the issuance of
an aggregate of 3,880,653 shares of the Company's common stock, valued at $53.0
million, leaving $23.4 million in aggregate principal amount outstanding. There
were no repurchases of Convertible Notes subsequent to the first quarter of
2019.

FHLB Loan Agreements



In December 2018, a subsidiary of the Company pledged U.S. government and agency
fixed maturity securities with an estimated fair value of $31.0 million as
collateral and received $19.2 million in a cash loan under an advance agreement
with the FHLB Atlanta. The loan originated on December 12, 2018 and bears a
fixed interest rate of 3.094% with interest payments due quarterly commencing in
March 2019. The principal balance on the loan has a maturity date of December
13, 2023. In connection with the agreement, the subsidiary became a member of
FHLB. Membership in the FHLB required an investment in FHLB's common stock which
was purchased on December 31, 2018 and valued at $1.4 million. The subsidiary is
permitted to withdraw any portion of the pledged collateral over the minimum
collateral requirement at any time, other than in the event of a default by the
subsidiary. The proceeds from the loan was used to prepay the Company's Senior
Secured Notes due 2023 in 2018.

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Contractual Obligations and Commitments

The following table summarizes our material contractual obligations and commitments as of December 31, 2020:





  Contractual Obligations and                     Less Than 1                                       More than
     Commercial Commitments          Total           Year           1-3

Years 3-5 Years 5 - Years


                                                                 (in 

thousands)


Term loans, notes and interest
(1)                                $  77,281     $      10,315     $    66,966      $        -      $        -
Convertible debt (1)                  37,169             1,376           2,751           2,751          30,291
Mortgage loan (1)                     19,495               893           1,786           1,786          15,030
FHLB agreement (1)                    21,005               630          20,375               -               -
Operating lease obligations            9,799             1,636           3,189           2,068           2,906

Total Contractual Obligations $ 164,749 $ 14,850 $ 95,067 $ 6,605 $ 48,227

(1) Amounts represent principal and interest payments to debt obligations.

Debt obligations are classified based on their stated maturity date. For


        further information on long-term debt, Refer to Note 14 "Long Term Debt"
        of the Notes to Consolidated Financial Statements included in Part II,
        Item 8 of this Annual Report on Form 10-K.


The expected timing of payments of the obligations in the preceding table is
estimated based on current information. Timing of payments and actual amounts
paid may be different due to changes to agreed-upon amounts for some
obligations.

Critical Accounting Policies and Estimates



The following discussion and analysis presents the more significant factors that
affected our financial conditions as of December 31, 2020 and 2019 and results
of operations for each of the years then ended. The preparation of financial
statements in conformity with accounting principles of generally accepted in the
United States requires management to make estimates and assumptions that affect
the amounts reported in the financial statements and accompanying notes. While
we base estimates on historical experience, current information and other
factors deemed to be relevant, actual results could differ from those estimates.

We consider accounting estimates to be critical to reported financial results if
(i) the accounting estimate requires management to make assumptions about
matters that are highly uncertain and (ii) different estimates that management
reasonably could have used for the accounting estimates in the current period,
or changes in the accounting estimate that are reasonably likely to occur from
period to period, could have a material impact on our consolidated financial
statements.

Goodwill and Intangible Assets. Goodwill represents the excess of costs over the
fair value of net assets acquired. Goodwill is subject to evaluation for
impairment using a fair value-based test. This evaluation is performed annually,
during the fourth quarter or more frequently if facts and circumstances warrant.
We use a qualitative approach to test goodwill for impairment by first assessing
qualitative factors to determine whether it is more-likely-than-not that the
fair value of a reporting unit is less than its carrying amount as a basis for
determining whether it is necessary to perform the two-step goodwill impairment
test. We apply this qualitative approach as of October 1 annually to any and all
reporting units. If required following the qualitative assessment, the first
step in the goodwill impairment test involves comparing the fair value of each
of a reporting unit to the carrying value of a reporting unit. If the carrying
value of a reporting unit exceeds the fair value of the reporting unit, we are
required to proceed to the second step. In the second step, the fair value of
the reporting unit would be allocated to the assets (including unrecognized
intangibles) and liabilities of the reporting unit, with any residual
representing the implied fair value of goodwill. An impairment loss would be
recognized if, and to the extent that, the carrying value of goodwill exceeded
the implied value. We review amortizable intangible assets for impairment
whenever events or circumstances indicate that carrying amounts may not be
recoverable. If we have concluded that impairment exists, the carrying amount is
reduced to fair value. No impairment was recognized in any period presented.

Impairment of Long-Lived Assets Including Intangible Assets Subject to
Amortization. We assess the recoverability of long-lived assets when events or
circumstances indicate that the assets might have become impaired. We determine
whether the assets can be recovered from undiscounted future cash flows and, if
not recoverable, we would recognize impairment to reduce the carrying value to
fair value. Recoverability of long-lived assets is dependent upon, among other
things, our ability to maintain profitability, so as to be able to meet its
obligations when they become due. No impairment was recognized in any period
presented.

Premiums. We recognize direct and assumed premiums written as revenue, net of
ceded amounts, on a daily pro rata basis over the contract period of the related
policies that are in force. For any portion of premiums not earned at the end of
the reporting period, we record an unearned premium liability.

Premiums receivable represents amounts due from our policyholders for billed
premiums and related policy fees. Our billing system is equity based such that
policies are cancelled if the unpaid premium exceeds the amount of premium
earned. When we receive payments on amounts previously charged off, we credit
bad debt expense in the period we receive the payment. Balances in premiums
receivable and the associated allowance account are removed upon cancellation of
the policy due to non-payment. We

                                       37

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recorded approximately $161,300 and $290,300 allowance for uncollectible premiums in 2020 and 2019 and we recorded no allowance for the year ended 2018.



When we receive premium payments from policyholders prior to the effective date
of the related policy, we record an advance premium liability. On the policy
effective date, we reduce the advance premium liability and record the premiums
as described above.

Reserves for Unpaid Losses and Loss Adjustment Expenses. Reserves for unpaid
losses and loss adjustment expenses, also referred to as loss reserves,
represent the most significant accounting estimate inherent in the preparation
of our financial statements. These reserves represent management's best estimate
of the amount we will ultimately pay for losses and loss adjustment expenses and
we base the amount upon the application of various actuarial reserve estimation
techniques as well as considering other material facts and circumstances known
at the balance sheet date. We establish two categories of loss reserves as
follows: Case reserves-When a claim is reported, we establish an initial
estimate of the losses that will ultimately be paid on the reported claim. Our
initial estimate for each claim is based upon the judgment of our claims
professionals who are familiar with property and liability losses associated
with the coverage offered by our policies. Then, our claims personnel perform an
evaluation of the type of claim involved, the circumstances surrounding each
claim and the policy provisions relating to the loss and adjust the reserve, as
necessary. As claims mature, we increase or decrease the reserve estimates as
deemed necessary by our claims department based upon additional information we
receive regarding the loss, the results of on-site reviews and any other
information we gather while reviewing the claims. IBNR reserves-Our IBNR
reserves include true IBNR reserves plus "bulk" reserves. True IBNR reserves
represent amounts related to claims for which a loss occurred on or before the
date of the financial statements, but which have not yet been reported to us.
Bulk reserves represent additional amounts that cannot be allocated to
particular claims, but which are necessary to estimate ultimate losses on known
claims. We estimate our IBNR reserves by projecting our ultimate losses using
industry accepted actuarial methods and then deducting actual loss payments and
case reserves from the projected ultimate losses. We review and adjust our IBNR
reserves on a quarterly basis based on information available to us at the
balance sheet date.

When we establish our reserves, we analyze various factors such as the evolving
historical loss experience of the insurance industry as well as our experience,
claims frequency and severity, our business mix, our claims processing
procedures, legislative enactments, judicial decisions and legal developments in
imposition of damages, and general economic conditions, including inflation. A
change in any of these factors from the assumptions implicit in our estimates
will cause our ultimate loss experience to be better or worse than indicated by
our reserves, and the difference could be material. Due to the interaction of
the foregoing factors, there is no precise method for evaluating the impact of
any one specific factor in isolation, and an element of judgment is ultimately
required. Due to the uncertain nature of any future projections, the ultimate
amount we will pay for losses will be different from the reserves we record.

We determine our ultimate loss reserves by selecting an estimate within a relevant range of indications that we calculate using generally accepted actuarial techniques. Our selection of the point estimate is influenced by the analysis of our paid losses and incurred losses since inception.



Our external reserving actuaries evaluated the adequacy of our reserves as of
December 31, 2020 and concluded that our reported loss reserves would meet the
requirements of the insurance laws of the states in which our insurance
subsidiaries are domiciled, be consistent with reserves computed in accordance
with accepted loss reserving standards and principles, and make a reasonable
provision for all unpaid loss and loss adjustment expense obligations under the
terms of our contracts and agreements. In addition to $353.6 million of recorded
case reserves, we recorded $305.8 million of IBNR reserves as of December 31,
2020 to achieve overall gross reserves of $659.3 million. Gross IBNR for
hurricane claims was $61.0 million at December 31, 2020. At December 31, 2020,
ceded IBNR and net IBNR were $105.1 million and $200.7 million, respectively.

The process of establishing our reserves is complex and inherently imprecise, as
it involves using judgment that is affected by many variables. We believe a
reasonably likely change in almost any of the factors we evaluate as part of our
loss reserve analysis could have an impact on our reported results, financial
position and liquidity.

The following table quantifies the pro forma impact of hypothetical changes in
our net loss reserves on our net income and stockholders' equity as of and for
the year ended December 31, 2020 (in thousands):



                                                                    % Change                    % Change
                                                       Low            from          High          from
                                     Actual         Estimate         Actual       Estimate       Actual
Net Loss Reserves                  $   261,653     $   201,915                    $ 313,716

Impact on:
Net income                         $     9,326     $    31,538          238.2 %   $ (25,068 )      (368.8 )%
Stockholders' equity               $   442,344     $   464,556            5.0 %   $ 407,950          (7.8 )%
Cash, cash equivalents and
investments(1)                     $ 1,029,975     $ 1,052,186              -     $ 995,580             -



(1) Estimated cash, cash equivalents and investments is intended to reflect the


       impact of loss reserves, net of taxes.


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Policy Acquisition Costs. We incur policy acquisition costs that vary with, and
are directly related to, the production of new business. Policy acquisition
costs consist of the following four items: (i) commissions paid to outside
agents at the time of policy issuance, (ii) policy administration fees paid to a
third-party administrator at the time of policy issuance, (iii) premium taxes
and (iv) inspection fees. We capitalize policy acquisition costs to the extent
recoverable, then we amortize those costs over the contract period of the
related policy. We also earn ceding commission on our quota share reinsurance
contracts, which is presented as a reduction of policy acquisition costs with
any excess unearned ceding commission recognized as a liability. Ceding
commission income is deferred and earned over the contract period. The amount
and rate of ceding commissions earned on the net quota share contract can slide
within a prescribed minimum and maximum, depending on loss performance and how
future losses develop.

We earn ceding commission on its gross and net quota share reinsurance
contracts. Our accounting policy is to allocate ceding commission between policy
acquisition costs and general and administrative expenses for financial
reporting purposes. Ceding commission is allocated between policy acquisition
costs and general and administrative expenses based upon the proportion these
costs bear to production of new business. For the years ended December 31, 2020,
2019 and 2018, we earned ceding commission income of $57.1 million, $62.4
million and $73.0 million of which $43.0 million, $47.0 million and $54.9
million was allocable to policy acquisition costs.

Provision for Premium Deficiency. At each reporting date, we determine whether
we have a premium deficiency. A premium deficiency would result if the sum of
our expected losses, deferred policy acquisition costs and policy maintenance
costs (such as costs to store records and costs incurred to collect premiums and
pay commissions) exceeded our related unearned premiums plus investment income.
Should we determine that a premium deficiency exists, we would write off the
unrecoverable portion of deferred policy acquisition costs. No accruals for
premium deficiency were considered necessary as of December 31, 2020 and 2019.

Reinsurance. We follow industry practice of reinsuring a portion of our risks.
Reinsurance involves transferring, or "ceding", all or a portion of the risk
exposure on policies we write to another insurer, known as a reinsurer. To the
extent that our reinsurers are unable to meet the obligations they assume under
our reinsurance agreements, we remain liable for the entire insured loss.

Our reinsurance agreements are prospective contracts. We record an asset, prepaid reinsurance premiums, and a liability, reinsurance payable, for the entire contract amount upon commencement of our new reinsurance agreements. We amortize our prepaid reinsurance premiums over the 12-month contract period.



In the event that we incur losses recoverable under our reinsurance program, we
record amounts recoverable from our reinsurers on paid losses plus an estimate
of amounts recoverable on unpaid losses. The estimate of amounts recoverable on
unpaid losses is a function of our liability for unpaid losses associated with
the reinsured policies; therefore, the amount changes in conjunction with any
changes to our estimate of unpaid losses. In the event that we incur losses
recoverable under the reinsurance program, the estimate of amounts recoverable
from reinsurers on unpaid losses may change at any point in the future because
of its relation to our reserves for unpaid losses.

We estimate uncollectible amounts receivable from reinsurers based on an
assessment of factors including the creditworthiness of the reinsurers and the
adequacy of collateral obtained, where applicable. We had no uncollectible
amounts under our reinsurance program or bad debt expense related to reinsurance
for the years ended December 31, 2020, 2019 and 2018.

Recent Accounting Pronouncements Not Yet Effective



The Company describes the recent pronouncements that have had or may have a
significant effect on its financial statements or on its disclosures. The
Company does not discuss recent pronouncements that a) are not anticipated to
have an impact on, or b) are unrelated to its financial condition, results of
operations, or related disclosures. For accounting pronouncements not yet
adopted, Refer to Note 1 "Basis of Presentation, Nature of Business and
Significant Accounting Policies and Practices" to our consolidated financial
statements included in this Annual Report on Form 10-K, for further information.

Off-Balance Sheet Arrangements



As of December 31, 2020, we did not have any off-balance sheet arrangements, as
defined in Item 303(a)(4)(ii) of Regulation S-K, that have or are reasonably
likely to have a current or future effect on our financial condition, changes in
our financial condition, revenues, or expenses, results of operations, liquidity
or capital resources that is material to investors.

Seasonality of our Business



Our insurance business is seasonal; hurricanes typically occur during the period
from June 1 through November 30 and winter storms generally impact the first and
fourth quarters each year. With our catastrophe reinsurance program effective on
June 1 each year, any variation in the cost of our reinsurance, whether due to
changes to reinsurance rates or changes in the total insured value of our policy
base will occur and be reflected in our financial results beginning June 1 of
each year, subject to certain adjustments.

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Impact of Inflation and Changing Prices



The consolidated financial statements and related data presented herein have
been prepared in accordance with generally accepted accounting principles which
require the measurement of financial position and operating results in terms of
historical dollars without considering changes in the relative purchasing power
of money over time due to inflation. Our primary assets are monetary in nature.
As a result, interest rates may have a more significant impact on our
performance than the effects of the general levels of inflation. Interest rates
do not necessarily move in the same direction or with the same magnitude as the
cost of paying losses and LAE.

Insurance premiums are established before we know the amount of loss and LAE and
the extent to which inflation may affect such expenses. Consequently, we attempt
to anticipate the future impact of inflation when establishing rate levels.
While we attempt to charge adequate rates, we may be limited in raising our
premium levels for competitive and regulatory reasons. Inflation also affects
the market value of our investment portfolio and the investment rate of return.
Any future economic changes which result in prolonged and increasing levels of
inflation could cause increases in the dollar amount of incurred loss and LAE
and thereby materially adversely affect future liability requirements.

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