Hinduja Global Solutions (HGS) has announced that the company has been selected by the UK Health Security Agency (UKHSA) to provide critical customer support to UK citizens for an initial period of two years, with an option to extend further. The partnership is already underway having launched earlier last week, and the contract could be worth up to £211 million across the term of the contract, employing over 2,000 HGS Work@Home® positions across the UK. The UKHSA is responsible for NHS Test & Trace and this contract will assist with future contact tracing needs for Covid-19 and other health security risks such as a large flu outbreak or new pandemic.

The advertised cost of the contract is the maximum that can be spent, and the total could be less. Over the last decade, HGS has developed and grown its partnership with the UK government, with this becoming its biggest-ever win in the public sector to date, drawing on a foundation of excellence created by the UK business delivering existing public sector campaigns across the country. HGS appreciates the trust that has been placed by the government and the responsibility to ensure that the public receives the exceptional services that they expect and deserve.

This award reflects the company's continued investment in public sector expertise, delivery capability, and infrastructure and its unique ability to compete with and in many cases outperform key competitors in the UK public sector space.