Hippo announced that Grace Hanson will join the company as Hippo?s first Chief Claims Officer, effective January 2022. Hanson will oversee the growth and sophistication of Hippo?s claims organization as the company expands to reach more than 90 % of U.S. homeowners this year. Hippo is transforming the home insurance industry by protecting the joy of homeownership through proactive and consumer-focused products and services. A key component of Hippo?s approach is its personalized approach to claims, which Hanson will oversee, that works directly with customers to provide a reliable and painless claims experience. In her role, Hanson will extend the company?s use of technology and data to increase claims efficiency and ensure that customers are able to complete claims with limited effort and an empathic shoulder to lean on throughout the process. Hanson has developed a deep pedigree of insurance expertise and refined the ability to look at the claims function in a unique way. She has her finger on the pulse of the industry and is eager to drive modernization across Hippo?s claims organization. Previously, she was the Chief Claims Officer for Hiscox where she brought significant change to the claims function. In her career, Hanson built deep experience with InsurTech companies as SVP Chief Claims Officer of Homesite Insurance, the first insurer to offer a fully digital homeowner product. In her role, Grace built a claims organization that not only handled 400 percent growth in eight years but was also at the forefront of using emerging technology.