In light of the recent Government announcement regarding a second lockdown in
We kept these measures in place even when the Government guidelines started to relax, so despite this latest lockdown, it is "business as usual" for HCMUK. For clarification and reassurance we have listed below some of the established protocols that will continue for the foreseeable future.
* Parts collections - Whilst we can arrange contactless parts collections from all of our depots, we would encourage our customers to have them delivered wherever possible. Collections can be made via pre-arranged visits to our depots (contact numbers below)
* On site Servicing and Repairs will continue as required, respecting customer COVID-19 guidelines and implementing HCMUK guidelines.
* Wherever practicable, our employees will continue to work from home and continue to offer you the high levels of service that we pride ourselves on. For those roles that cannot be carried out from home, we implement various strategies at all sites to allow social distancing, sanitising, and working in "bubbles" where appropriate.
* Our entire team remain at your disposal and can be contacted in the usual way, and we are ready to serve and support you as always. https://www.hitachicm.co.uk/contact/
We hope that you, your families and colleagues remain safe and healthy.
Yours Sincerely,
CEO
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(C) 2020 M2 COMMUNICATIONS, source