Specifically, the three companies will introduce an automatic contract system on tablet terminals at some VietCredit offices for verification in a service that enables convenient submission acceptance and contracts for personal loans, as well as to perform scoring with 'Hitachi AI Technology/Prediction of Rare Case (AT/PRC)', Hitachi's Artificial Intelligence that can predict rare events, to verify its usefulness in loan screening.
Through the Demonstration, the companies will identify issues and verify the effectiveness to provide new financial services that improve customer convenience, such as shortening turnaround time for loans from acceptance of submissions to the conclusion of contracts. In the future, they aim to create a service that combines the automatic contract service and the AI loan screening service to digitize a series of procedures from acceptance of submissions to identification, screening and contracts.
The service for the conclusion of a loan contract automatically on a tablet terminal is a first attempt in
Recently in
While the market is expanding, because office work at reception and back offices is usually done with paper at financial institutes in
Because of this situation, Hitachi,
The creation of the automatic contract service will reduce the burden on reception operations, which are conventionally paper based, such as digitizing handwritten documents and checking inadequate descriptions, as well as making office work more efficient and of higher quality. Users can enter and submit information easily with guidance from an operator using the communication function on a tablet terminal, being able to avoid cumbersome handwritten document creation, which improves convenience and shortens turnaround time. In contrast to dedicated automatic contract machines, by taking advantage of the property of portable tablet terminals, the service is available in the office and outside, allowing contract personnel to use it while visiting, contributing to further channel expansion and opportunity creation.
When screening loans at back offices, the service performs scoring with Hitachi's original AI 'AT/PRC,' which has been used for mortgage screening by financial institutes in
VietCredit will continue to integrate advanced technology to expand convenient and innovative financial services in
Based the results of the Demonstration, Hitachi will facilitate the development of new solutions to evolve loan systems as well as continuously enhance services by using cutting-edge IT, such as PBI(2) biometric authentication technology and voice recognition technology. In addition, Hitachi will expand these initiatives in
About Hitachi AI Technology/Prediction of Rare Case (AT/PRC)
AT/PRC is one of Lumada Solutions as well as an Explainable AI that precisely predicts low-frequency events and has a capability to present their reasons. It features learning based on signal and noise to train for immunity against biased data and extreme data, and impact calculation technology to quantifiably present the reasons for a prediction, in addition to learning normal data. Because it is suitable for operations that require the prediction of rare events and an explanation of the prediction reasons, the AI is expected to be applied for a range of risk management operations that companies work on, such as the unauthorized transaction screening of stocks, the assessment of new customers and suppliers, and credit surveys.
About VietCredit
VietCredit is an emerging financial institute, which in
About
Contact:
Tel: +81-3-3258-1111
Email: ir.info.hq@hitachi.com
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