Housing Development Finance Corporation Limited

BUSINESS RESPONSIBILITY REPORT

Ninth Business Responsibility Report 2020-21

HOUSING DEVELOPMENT FINANCE CORPORATION LIMITED

BUSINESS RESPONSIBILITY REPORT 2020-21

[Pursuant to regulation 34(2)(f) of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015]

INTRODUCTION

This Business Responsibility Reporting (BRR) is in accordance with the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 and the National Voluntary guidelines (NVG) on Social, Environmental and Economic Responsibilities of Business released by the Ministry of Corporate Affairs, India.

SECTION A :GENERAL INFORMATION ABOUT THE COMPANY

1

Corporate Identity Number

L70100MH1977PLC019916

(CIN) of the Company

2

Name of the Company

Housing Development Finance

Corporation Limited

("HDFC/The Corporation")

3

Registered office address

Ramon House,

H. T. Parekh Marg,

169, Backbay Reclamation,

Churchgate, Mumbai 400 020

India

4

Corporate office address

HDFC House,

H. T. Parekh Marg,

165-166, Backbay Reclamation,

Churchgate, Mumbai 400 020

India

5

Website

www.hdfc.com

6

E-mail id

investorcare@hdfc.com

7

Financial Year Reported

April 1, 2020 to March 31, 2021

  • Listing on Stock Exchanges
  • Sector(s) that the Company is engaged in (industrial activity code-wise)

10 List key products/services that the Company provides

  • Equity shares and warrants are listed on BSE Limited (BSE) and National Stock Exchange of India Limited (NSE)
  • Non-convertibledebentures and commercial papers are listed on BSE and NSE
  • Rupee denominated bonds issued to overseas investors are listed on the London Stock Exchange.

NIC Code - 64192

The Corporation is a 'Non-Banking Financial Company - Housing Finance Company' regulated by the Reserve Bank of India and supervised by the National Housing Bank.

The Corporation's main business is financing by way of loans for the purchase or construction of residential houses in India. The Corporation focuses on affordable housing, including lending to the economically weaker sections, low income group and middle-income groups.

1

GENERAL INFORMATION ABOUT THE COMPANY

FINANCIAL DETAILS OF

SECTION B:

THE COMPANY

11 Total number of locations where business activity is

undertaken by the Company

Number of International Locations

As per the applicable regulations all lending activities are done only in India.

To cater to non-resident Indians and persons of Indian origin, the Corporation has overseas representative offices in London, Singapore and Dubai and service associates in the Middle East.

  • Authorised capital
  • Paid-upcapital
  • Total turnover
  • Total profit after tax

₹ 457.61 crore

₹ 360.79 crore

₹ 48,175.86 crore

₹ 12,027.30 crore

Number of National

Locations

12 Markets served by the Company

Top 3 locations in terms of contribution to total turnover

The Corporation has a pan-India presence. As at March 31, 2021, the Corporation had 593 offices in India including outlets of HDFC Sales Private Limited, a wholly owned subsidiary of the Corporation.

All the Corporation's offices are located in premises which have the requisite building permits, including environmental approvals.

The Corporation has a pan-India presence. Refer to the list of offices, which forms part of the Annual Report 2020-21 for details.

The top 3 locations of the Corporation in terms of its contribution to the total turnover are as follows:

  1. Mumbai Metropolitan Region
  2. National Capital Region
  3. Bengaluru
  • Total spending on Corporate Social
    Responsibility (CSR) as a percentage of profit after tax
  • List of activities in which expenditure in Sr. No. 5
    above has been incurred

₹ 189.82 crore (which is more than 2% of the

average net profits of the Corporation during

the last 3 financial years, computed as per

Section 198 of the Companies Act, 2013.)

The Corporation undertakes various Corporate Social Responsibility (CSR) activities in accordance with its Policy on Corporate Social Responsibility.

Key areas of CSR activities in FY21 were:

  1. COVID-19relief
  2. Healthcare
  3. Education
  4. Livelihoods
  5. Persons with disabilities
  6. Environmental sustainability

13

Subsidiary and

Refer MGT-7 for the list of subsidiary and

Associate

associate companies. The hyperlink is

Companies

https://www.hdfc.com/investor-relations

#annual-reports.

2

Further details are provided in the Annual Report on Corporate Social Responsibility Activities for the year ended March 31, 2021.

SECTION D:

BUSINESS RESPONSIBILITY (BR)

SECTION C:

OTHER DETAILS

INFORMATION

  1. Does the Company have any subsidiary company/companies?
    Yes. As at March 31, 2021, the Corporation had 14 subsidiary companies and 4 associate companies.
  2. Do the subsidiary company/companies participate in the Business Responsibility (BR) initiatives of the parent company? If yes, then indicate the number of such subsidiary company(s).
    The major subsidiary/associate companies have their own BR initiatives and generally do not participate in the BR initiatives of the Corporation. However, there are instances where the HDFC group of companies make joint commitments to support BR initiatives such as COVID-19 relief measures.
  3. Do any other entity/entities (e.g. suppliers, distributors etc.) that the Company does business with, participate in the BR initiatives of the Company? If yes, then indicate the percentage of such entity/entities?
    [Less than 30%, 30-60%, More than 60%]
    The number of entities who directly participate in the BR initiatives would be less than 30%.

1. Details of Director/Directors responsible for BR

  1. Details of the Director responsible for implementation of the BR policy

1.

DIN Number

00030248

2.

Name

Mr. V. Srinivasa Rangan

3.

Designation

Executive Director

b)

Details of the BR Head

1.

Name

Ms. Anjalee Tarapore

2.

Designation

General Manager -

Management Services and

3.

Telephone number

Investor Relations

+91-22-66316516

4.

E-mail id

anjalee@hdfc.com

2. Principle-wise as per National Voluntary Guidelines (NVGs) Business Responsibility Policies

The NVGs on social, environmental and economic responsibilities of business prescribed by the Ministry of Corporate Affairs advocates nine principles referred as P1-P9 as given below:

P1

Businesses should conduct and govern themselves with integrity in a

P2

manner that is ethical, transparent and accountable

Businesses should provide goods and services in a manner that is

P3

sustainable and safe

Businesses should respect and promote the well-being of all employees,

P4

including those in their value chains

Businesses should respect the interests of and be responsive towards all

P5

its stakeholders

Businesses should respect and promote human rights

P6

Businesses should respect, protect and make efforts to restore the

P7

environment

Businesses when engaging in influencing public and regulatory policy,

P8

should do so in a manner that is responsible and transparent

Businesses should promote inclusive growth and equitable development

P9

Businesses should engage with and provide value to their consumers in

a responsible manner

Details on each of the principles are provided in Section E.

3

Principle-wise Business Responsibility Policies (Yes/No)

Sr.

Questions

P1

P2

P3

P4

P5

P6

P7

P8

P9

No.

Ethics &

Product

Human

Responsiveness

Respect for

Responsible

Public Policy

Inclusive

Customer

Transparency

Responsibility

Resources

to Stakeholders

Human Rights

Lending

Advocacy

Growth

Engagement

1

Is there a policy for

Y

Y

Y

Y

Y

Y

N*

Y

Y

2

Has the policy been formulated in

Y

Y

Y

Y

Y

Y

-

Y

Y

consultation with the relevant

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

stakeholders?

3

Does the policy conform to any

Y

Y

Y

Y

Y

Y

-

Y

Y

national/ international standards?

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

(Refer Note a)

If yes, specify?

4

Has the policy been approved by

Y

Y

Y

Y

Y

Y

-

Y

Y

the Board? If yes, has it been signed

by MD/ owner/ CEO/ appropriate

Board Director?

5

Does the Company have a specified

Y

Y

Y

Y

Y

Y

-

Y

Y

committee of the Board/ Director/

Official to oversee the implementation

of the policy?

6

Indicate the link for the policy to be

Y

Y

Y

Y

Y

-

-

Y

-

viewed online

(Refer Note b)

(Refer Note b)

(Refer Note b)

(Refer Note b)

(Refer Note b)

(Refer Note c)

(Refer Note b)

(Refer Note c)

7

Has the policy been formally

Y

Y

Y

Y

Y

Y

-

Y

Y

communicated to all the relevant

internal and external stakeholders?

8

Does the Company have an in-house

Y

Y

Y

Y

Y

Y

-

Y

Y

structure to implement the policy?

9

Does the Company have a grievance

Y

Y

Y

-

Y

-

-

Y

Y

redressal mechanism to address

stakeholders' grievances related to

the policy?

10

Has the Company carried out

Y

Y

Y

Y

Y

Y

-

Y

Y

independent audit/evaluation of the

(Refer Note d)

(Refer Note d)

(Refer Note d)

(Refer Note d)

(Refer Note d)

(Refer Note d)

(Refer Note d)

(Refer Note d)

working of this policy by an internal

or external agency?

* Though there is no specific policy outlined for this principle, the Corporation along with its group companies works closely with various trade and industry associations. This could include industry representations to the government and/or regulators.

4

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Disclaimer

HDFC - Housing Development Finance Corporation Limited published this content on 18 June 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 23 June 2021 12:14:01 UTC.