Performance update

Q2-FY2022

October 19, 2021

Agenda

  • Strategy and key outcomes
  • Business Performance
  • ISEC Franchise

Transformation from Transactional to Experiential

Online Broking

Online Mutual Funds

Distribution

Wealth

Products

Mobile First

Omni Channel

Full Stack Offering

Ecosystem & Solutions

Personalization at Scale

Partnering our clients through their entire financial journey

3

Evolving into digital "NEO financial services' marketplace"

Product Stack

Broking

Distribution Products

Insurance & Loans

Proprietary Products

Solutions

Ecosystems

1. GenZ & Young Millennials

2. Mass Affluent &

HNIs

Delivery Stack

Digital

  1. App & Website

Partner-led

  1. Bank & Financial Institutions o Sub-broker, IFAs & IAs
    o Alliances

Relationship

  1. Private Wealth Management o Select
    o Digi-assisted

Hyper-personalization

4

Transformation agenda

2017

2021

2025

One stop shop

Digitally Integrated

Positioning

E-broker

Financial Marketplace

Approach

Product focused

Customer focused lens

Customer ecosystem lens

customer centric lens

NEO financial services' marketplace

5

Attachments

  • Original document
  • Permalink

Disclaimer

ICICI Bank Ltd. published this content on 19 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 22 October 2021 07:53:06 UTC.