Performance update
Q2-FY2022
October 19, 2021
Agenda
- Strategy and key outcomes
- Business Performance
- ISEC Franchise
Transformation from Transactional to Experiential
Online Broking
Online Mutual Funds
Distribution
Wealth
Products
Mobile First
Omni Channel
Full Stack Offering
Ecosystem & Solutions
Personalization at Scale
Partnering our clients through their entire financial journey
3
Evolving into digital "NEO financial services' marketplace"
Product Stack
Broking
Distribution Products
Insurance & Loans
Proprietary Products
Solutions
Ecosystems
1. GenZ & Young Millennials
2. Mass Affluent &
HNIs
Delivery Stack
Digital
- App & Website
Partner-led
-
Bank & Financial Institutions o Sub-broker, IFAs & IAs
o Alliances
Relationship
-
Private Wealth Management o Select
o Digi-assisted
Hyper-personalization | 4 |
Transformation agenda
2017 | 2021 | 2025 |
One stop shop | Digitally Integrated | ||
Positioning | E-broker | Financial Marketplace | |
Approach | Product focused | Customer focused lens | Customer ecosystem lens |
customer centric lens | |||
NEO financial services' marketplace
5
Attachments
- Original document
- Permalink
Disclaimer
ICICI Bank Ltd. published this content on 19 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 22 October 2021 07:53:06 UTC.