The following discussion and analysis of financial condition and results of
operations is qualified by reference to and should be read in conjunction with
our accompanying unaudited condensed consolidated financial statements and notes
included herein and the audited consolidated financial statements and notes
included in our annual report on Form 10-K for the fiscal year ended February 1,
2020.
Cautionary Statement Concerning Forward-Looking Statements
The following Management's Discussion and Analysis of Financial Condition and
Results of Operations and other materials we file with the SEC (as well as
information included in oral statements or other written statements made or to
be made by us) contain certain "forward-looking statements" within the meaning
of the Private Securities Litigation Reform Act of 1995. Any statements
contained herein that are not statements of historical fact, including
statements regarding guidance and the expected impact of cost initiatives,
industry prospects or future results of operations or financial position are
forward-looking. We often use words such as "anticipates," "believes,"
"estimates," "expects," "intends," "predicts," "hopes," "should," "plans,"
"will" and similar expressions to identify forward-looking statements. These
statements are based on management's current expectations and accordingly are
subject to uncertainty and changes in circumstances. Actual results may vary
materially from the expectations contained herein due to various important
factors, many of which are, and will be, amplified by the COVID-19 pandemic,
including (but not limited to): the impact of the COVID-19 pandemic on our
sales, operations and supply chain, variability in consumer preferences,
shopping behaviors, spending and debt levels; the general economic and credit
environment; interest rates; seasonal

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variations in consumer purchasing activities; the ability to achieve the most
effective product category mixes to maximize sales and margin objectives;
competitive pressures on sales and sales promotions; pricing and gross sales
margins; the level of cable and satellite distribution for our programming and
the associated fees or estimated cost savings from contract renegotiations; our
ability to establish and maintain acceptable commercial terms with third-party
vendors and other third parties with whom we have contractual relationships, and
to successfully manage key vendor and shipping relationships and develop key
partnerships and proprietary and exclusive brands; our ability to manage our
operating expenses successfully and our working capital levels; our ability to
remain compliant with our credit facility covenants; customer acceptance of our
branding strategy and our repositioning as a video commerce company; our ability
to respond to changes in consumer shopping patterns and preferences, and changes
in technology and consumer viewing patterns; changes to our management and
information systems infrastructure; challenges to our data and information
security; changes in governmental or regulatory requirements, including without
limitation, regulations of the Federal Communications Commission and Federal
Trade Commission, and adverse outcomes from regulatory proceedings; litigation
or governmental proceedings affecting our operations; significant events
(including disasters, weather events or events attracting significant television
coverage) that either cause an interruption of television coverage or that
divert viewership from our programming; disruptions in our distribution of our
network broadcast to our customers; our ability to protect our intellectual
property rights; our ability to obtain and retain key executives and employees;
our ability to attract new customers and retain existing customers; changes in
shipping costs; expenses relating to the actions of activist or hostile
shareholders; our ability to offer new or innovative products and customer
acceptance of the same; changes in customer viewing habits of television
programming; and the risks identified under "Risk Factors" in our most recently
filed Form 10-K and any additional risk factors identified in our periodic
reports since the date of such report. More detailed information about those
factors is set forth in our filings with the SEC, including our annual report on
Form 10-K, quarterly reports on Form 10-Q, and current reports on Form 8-K. You
are cautioned not to place undue reliance on forward-looking statements, which
speak only as of the date of this filing. We are under no obligation (and
expressly disclaim any such obligation) to update or alter our forward-looking
statements whether as a result of new information, future events or otherwise.
Overview
Our Company
We are an interactive media company that manages ShopHQ, our nationally
distributed shopping entertainment network, Bulldog Shopping Network and Media
Commerce Services. ShopHQ offers a mix of proprietary, exclusive and name-brand
merchandise in the categories of jewelry & watches, home & consumer electronics,
beauty & wellness, and fashion & accessories directly to consumers 24 hours a
day in an engaging and informative shopping experience via television, online
and mobile devices. ShopHQ programming is distributed in more than 79 million
homes through cable and satellite distribution agreements, agreements with
telecommunications companies and arrangements with over-the-air broadcast
television stations. ShopHQ programming is also streamed live online at
shophq.com, a comprehensive digital commerce platform that sells products which
appear on its television shopping network as well as an extended assortment of
online-only merchandise, and is available on mobile channels and over-the-top
("OTT") platforms. Our programming and products are also marketed via mobile
devices, including smartphones and tablets, and through the leading social media
channels. Our nascent, but growing Media Commerce Services offers creative and
interactive advertising and third-party logistics. During the fourth quarter of
fiscal 2019, we launched the Bulldog Shopping Network, a niche television
shopping network geared towards male consumers and acquired Float Left and J.W.
Hulme. On September 1,2020, we expect to launch a new health and wellness
television retailing network, ShopHQHealth, in approximately 15 million homes.
Our website address is www.imediabrands.com. Our annual report on Form 10-K,
quarterly reports on Form 10-Q and current reports on Form 8-K, proxy and
information statements, and amendments to these reports if applicable, are
available, without charge, on our investor relations website at
investors.imediabrands.com as soon as reasonably practicable after they are
electronically filed with or furnished to the SEC. Copies also are available,
without charge, by contacting the General Counsel, iMedia Brands, Inc., 6740
Shady Oak Road, Eden Prairie, Minnesota 55344-3433. Our goal is to maintain the
investor relations website as a way for investors to easily find information
about us, including press releases, announcements of investor conferences,
investor and analyst presentations and corporate governance. The information
found on our website is not part of this or any other report we file with, or
furnish to, the SEC. The SEC also maintains a website at www.sec.gov that
contains reports, proxy and information statements and other information
regarding us and other companies that file materials with the SEC
electronically.
New Corporate Name and Branding
On July 16, 2019, we changed our corporate name to iMedia Brands, Inc. from
EVINE Live Inc. Effective July 17, 2019, our Nasdaq trading symbol also changed
from EVLV to IMBI. On August 21, 2019, we changed the name of our primary
network, Evine, back to ShopHQ, which was the name of the network in 2014.

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ShopHQ Products and Customers
Products sold on our digital commerce platforms include jewelry & watches, home
& consumer electronics, beauty & wellness, and fashion & accessories.
Historically jewelry & watches has been our largest merchandise category. While
changes in our product mix have occurred as a result of customer demand and
other factors including our efforts to diversify our offerings within our major
merchandise categories, jewelry & watches remained our largest merchandise
category during the first six months of fiscal 2020. We are focused on
diversifying our merchandise assortment within our existing product categories
as well as by offering potential new product categories, including proprietary,
exclusive and name-brands, in an effort to increase revenues, gross profits and
to grow our new and active customer base. The following table shows our ShopHQ
segment merchandise mix as a percentage of total digital commerce net
merchandise sales for the periods indicated by product category group. We have
recast certain fiscal 2019 product category percentages in the accompanying
table to conform to our new segment structure.
                                     For the Three-Month      For the Six-Month
                                        Periods Ended           Periods Ended
                                    August 1,   August 3,   August 1,   August 3,
                                      2020        2019        2020        2019
Net Merchandise Sales by Category
Jewelry & Watches                      36%         48%         40%         46%
Home & Consumer Electronics            11%         19%         13%         19%
Beauty & Wellness                      43%         19%         35%         19%
Fashion & Accessories                  10%         14%         12%         16%
Total                                 100%        100%        100%        100%


Our product strategy is to continue to develop and expand new product offerings
across multiple merchandise categories based on customer demand, as well as to
offer competitive pricing and special values in order to drive new customers and
maximize margin dollars per minute. During the first quarter of fiscal 2019, we
started implementing a new strategy to shift airtime and merchandise mix into
higher contribution margin categories, such as jewelry & watches and beauty &
wellness, to drive better customer engagement, and improve our merchandising
margin and shipping margin. We also expect this changed mix will lower our
variable costs as a percentage of revenue. Our core digital commerce customers -
those who interact with our network and transact through television, online and
mobile devices - are primarily women between the ages of 45 and 70. We also have
a strong presence of male customers of similar age. We believe our customers
make purchases based on our unique products, quality merchandise and value.
Company Strategy
iMedia is a leading interactive media company that manages a growing portfolio
of niche television networks, niche national advertisers and media commerce
services. Our strategy includes developing and growing multiple monetization
models, including TV retailing, e-commerce, advertising and service fees, to
grow our business. We expect that these initiatives build upon our core
strengths and provide us an advantage in the marketplace.
Our strategy includes offering our curated assortment of proprietary, exclusive
(i.e., products that are not readily available elsewhere), emerging and
name-brand products. Our programming is distributed through our video commerce
infrastructure, which includes television access to more than 79 million homes
in the United States, primarily on cable and satellite systems as well as
over-the-air broadcast and OTT platforms. Our merchandising plan is focused on
delivering a balanced assortment of profitable products presented in an
engaging, entertaining, shopping-centric format using our unique expertise in
storytelling and "live on location" broadcasting. We are also focused on growing
our high lifetime value customer file and growing our revenues, through social,
mobile, online, and OTT platforms, as well as leveraging our capacity, system
capability and expertise in distribution and product development to generate new
business relationships. We believe these initiatives will position us to deliver
a more engaging and enjoyable customer experience with product offerings and
service that exceed customer expectations. On August 21, 2019, we changed the
name of the Evine network back to ShopHQ, which was the name of the network in
2014. We believe ShopHQ is easier to recognize for existing television retailing
customers.
Our growth strategy also includes building profitable niche interactive media
networks and services, such as the Bulldog Shopping Network, which launched in
November 2019, ShopHQHealth and LaVenta. The Bulldog Shopping Network is a new
omni-channel, television shopping brand that sells and advertises men's
merchandise and services, and the aspirational lifestyles associated with its
brands and personalities. ShopHQHealth, a new health and wellness television
retailing network, is expected to launch on September 1, 2020 in approximately
15 million homes. In addition, in 2021, we expect to launch LaVenta, a new
omni-channel, Spanish language, television shopping brand centered on the Latin
culture to sell and advertise merchandise, services and personalities,
celebrating aspirational lifestyles. To grow our service revenue, we launched
Media Commerce Services, which includes creative and interactive services and
third-party logistics services. We plan to expand our service offerings to
provide a

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"one-stop commerce services offering" targeting brands interested in propelling
their growth using our unique combination of assets in television, web and
third-party logistics services. During the fourth quarter of fiscal 2019 we
acquired two businesses, J.W. Hulme and Float Left. J.W. Hulme is a business
specializing in artisan-crafted leather products, including handbags and
luggage. We plan to accelerate J.W. Hulme's revenue growth by creating its own
programming on ShopHQ and utilize J.W. Hulme to craft private-label accessories
for the Company's existing owned and operated fashion brands. Float Left is a
business comprised of connected TVs, video-based content, application
development and distribution, including technical consulting services, software
development and maintenance related to video distribution. We plan to utilize
Float Left's team and technology platform to further grow our content delivery
capabilities in OTT platforms while providing new revenue opportunities.
Impact of COVID-19 on Our Business
In December 2019, a new coronavirus disease ("COVID-19") pandemic was reported
to have surfaced in Wuhan, China and subsequently spread across the globe,
including all the locations where we operate. As a result of the spread of the
virus, certain state and local governmental agencies have imposed travel
restrictions, quarantines or stay at home restrictions to contain the spread,
which has caused a significant disruption to most sectors of the economy. Based
on the various standards published to date, the work our employees and
contractors perform may not qualify as critical, essential or life-sustaining
and could be adversely impacted by such orders.
We have focused on taking necessary steps to keep our employees, contractors,
vendors, customers, guests, and their families safe during these uncertain
times. Throughout the pandemic, we have mandated that non-essential personnel
work from home, reduced the number of personnel who are allowed in our
facilities and on our production set, and implemented increased cleaning
protocols, social distancing measures, and temperature screenings for those
personnel who enter our facilities. We have also mandated that all essential
personnel who do not feel comfortable coming to work will not be required to do
so. We have experienced certain disruptions in our business due to these
modifications and resource constraints. Restrictions on travel have also
negatively impacted the availability of some of our on-air experts and has
eliminated our ability to produce remote broadcasts. We have also experienced
longer ship times in our transportation network, which has driven increased
calls into our customer service center and increased wait times.
In view of the COVID-19 pandemic, we have been reducing spending more broadly
across the Company, only proceeding with operating and capital spending that is
critical. In addition, we eliminated positions across the ShopHQ segment during
the first quarter of fiscal 2020, the majority of whom were employed in customer
service, order fulfillment, and television production. We developed contingency
plans to reduce costs further if the situation continues to deteriorate. We will
continue to actively monitor the situation and may take further actions that
alter our business operations as may be required by federal, state, or local
authorities or that we determine are in the best interests of our associates,
customers, suppliers and shareholders. As a result, at the time of this filing,
we are unable to determine or predict the overall impact the COVID-19 pandemic
will have on our business, results of operations, liquidity, or capital
resources.
Despite these past and potential adverse impacts of the COVID-19 pandemic, we
believe it has been impacted our business less than other media companies
because of our direct to consumer business model that serves home-bound
consumers who seek to buy goods without leaving the safety of their homes. As a
result, beginning at the end of March 2020 and continuing through the second
quarter of 2020, we observed an increase in demand for merchandise within our
beauty & wellness product category and a decrease in demand for higher priced
merchandise within our jewelry category. We have continued to offer our
installment payment option. While we expect demand for our products will
continue, we cannot estimate the impact that the COVID-19 pandemic will have on
our business in the future due to the unpredictable nature of the ultimate scope
and duration of the pandemic. As the COVID-19 pandemic continues, there is risk
of changes in consumer demand, consumer spending patterns, and changes in
consumer tastes which may adversely affect our operating results.
Program Distribution
ShopHQ, our 24-hour television shopping program, which is distributed primarily
on cable and satellite systems, reached more than 79 million homes during the
six months ended August 1, 2020 and August 3, 2019. Our television home shopping
programming is also simulcast 24 hours a day, 7 days a week on our ShopHQ
website, broadcast over-the-air in certain markets and is also available on all
mobile channels and on various video streaming applications, such as Roku and
Apple TV.  This multiplatform distribution approach, complemented by our strong
mobile and online efforts, ensures that our programming is available wherever
and whenever our customers choose to shop.

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We continue to increase the number of channels on existing distribution
platforms and alternative distribution methods, including reaching deals to
launch our programming on high definition ("HD") channels.  We believe that our
distribution strategy of pursuing additional channels in productive homes
already receiving our programming is a more balanced approach to growing our
business than merely adding new television homes in untested areas. We believe
that having an HD feed of our service allows us to attract new viewers and
customers.
Cable and Satellite Distribution Agreements
We have entered into distribution agreements with cable operators,
direct-to-home satellite providers and telecommunications companies to
distribute our television programming over their systems. The terms of the
distribution agreements typically range from one to five years. During any
fiscal year, certain agreements with cable, satellite or other distributors may
or have expired. Under certain circumstances, the cable operators or we may
cancel the agreements prior to their expiration. Additionally, we may elect not
to renew distribution agreements whose terms result in sub-standard or negative
contribution margins. If the operator drops our service or if either we or the
operator fails to reach mutually agreeable business terms concerning the
distribution of our service so that the agreements are terminated, our business
may be materially adversely affected. Failure to maintain our distribution
agreements covering a material portion of our existing households on acceptable
financial and other terms could materially and adversely affect our future
growth, sales and earnings unless we are able to arrange for alternative means
of broadly distributing our television programming.
Television Distribution Rights
During the first six months of fiscal 2020, we entered into certain affiliation
agreements with television providers for carriage of our television programming
over their systems, including channel placement rights. As a result, we recorded
a television distribution rights asset of $30.6 million. The liability relating
to the television distribution right was $29.8 million as of August 1, 2020, of
which $21.2 million was classified as current. We believe having favorable
channel positioning within the general entertainment area on the distributor's
channel line-up impacts our sales. We believe that a portion of our sales is
attributable to purchases resulting from channel "surfing" and that a channel
position near popular cable networks increases the likelihood of such
purchases.
Our Competition
The video and digital commerce retail business is highly competitive, and we are
in direct competition with numerous retailers, including online retailers, many
of whom are larger, better financed and have a broader customer base than we do.
In our television shopping and digital commerce operations, we compete for
customers with other television shopping and e-commerce retailers, infomercial
companies, other types of consumer retail businesses, including traditional
"brick and mortar" department stores, discount stores, warehouse stores and
specialty stores, catalog and mail order retailers and other direct sellers.
Our direct competitors within the television shopping industry include QVC, Inc.
and HSN, Inc., which are owned by Qurate Retail Inc. Both QVC, Inc. and HSN,
Inc. are substantially larger than we are in terms of annual revenues and
customers, and the programming of each is carried more broadly to U.S.
households, including high definition bands and multi-channel carriage, than our
programming. Multimedia Commerce Group, Inc., which operates Jewelry Television,
also competes with us for customers in the jewelry category. In addition, there
are a number of smaller niche retailers and startups in the television shopping
arena who compete with us. We believe that our major competitors incur cable and
satellite distribution fees representing a significantly lower percentage of
their sales attributable to their television programming than we do, and that
their fee arrangements are substantially on a commission basis (in some cases
with minimum guarantees) rather than on the predominantly fixed-cost basis that
we currently have. At our current sales level, our distribution costs as a
percentage of total consolidated net sales are higher than those of our
competition. However, we have the ability to leverage this fixed expense with
sales growth to accelerate improvement in our profitability.
We anticipate continued competition for viewers and customers, for experienced
television commerce and e-commerce personnel, for distribution agreements with
cable and satellite systems and for vendors and suppliers - not only from
television shopping companies, but also from other companies that seek to enter
the television shopping and online retail industries, including
telecommunications and cable companies, television networks, and other
established retailers. We believe that our ability to be successful in the video
and digital commerce industry will be dependent on a number of key factors,
including continuing to expand our digital footprint to meet our customers'
needs and increasing the lifetime value of our customer base by a combination of
growing the number of customers who purchase products from us and maximizing the
dollar value of sales and profitability per customer.
Summary Results for the Second Quarter of Fiscal 2020
Consolidated net sales for our fiscal 2020 second quarter were $124.5 million
compared to $131.5 million for our fiscal 2019 second quarter, which represents
a 5% decrease. We reported operating income of $2.5 million and net income of
$1.1 million for

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our fiscal 2020 second quarter. The operating and net income for the fiscal 2020
second quarter included settlement and incremental COVID-19 related legal costs
totaling $315,000. We reported an operating loss of $9.3 million and a net loss
of $10.2 million for our fiscal 2019 second quarter. The operating and net loss
for the fiscal 2019 second quarter included restructuring costs of $5.2 million,
charges relating to executive and management transition costs totaling $310,000,
and rebranding costs of $238,000.
Consolidated net sales for the first six months of fiscal 2020 were $220.3
million compared to $263.0 million for the first six months of fiscal 2019,
which represents a 16% decrease. We reported an operating loss of $3.2 million
and a net loss of $5.8 million for the first six months of fiscal 2020. The
operating and net loss for the first six months of fiscal 2020 included
transaction, settlement and integration costs totaling $574,000; and
restructuring costs of $209,000. We reported an operating loss of $29.5 million
and a net loss of $31.2 million for the first six months of fiscal 2019. The
operating and net loss for the first six months of fiscal 2019 included an
inventory impairment write-down of $6.1 million, restructuring costs of $5.2
million, charges relating to executive and management transition costs totaling
$2.3 million and rebranding costs of $238,000.
Private Placement
On April 14, 2020, we entered into a common stock and warrant purchase agreement
with certain individuals and entities, pursuant to which we sold an aggregate of
1,836,314 shares of our common stock, issued warrants to purchase an aggregate
of 979,190 shares of our common stock at a price of $2.66 per share, and
fully-paid warrants to purchase an aggregate 114,698 shares of our common stock
at a price of $0.001 per share in a private placement, for an aggregate cash
purchase price of $4.0 million. The initial closing occurred on April 17, 2020
and we received gross proceeds of $1.5 million. The additional closings occurred
on May 22, 2020, June 8, 2020, June 12, 2020 and July 11, 2020 and we received
gross proceeds of $2.5 million. We have used the proceeds for general working
capital purposes.
The purchasers consisted of the following: Invicta Media Investments, LLC,
Michael and Leah Friedman and Hacienda Jackson LLC. Invicta Media Investments,
LLC is owned by Invicta Watch Company of America, Inc. ("IWCA"), which is the
designer and manufacturer of Invicta-branded watches and watch accessories, one
of our largest and longest tenured brands. Michael and Leah Friedman are owners
and officers of Sterling Time, LLC, which is the exclusive distributor of IWCA's
watches and watch accessories for television home shopping and our long-time
vendor. IWCA is owned by our Vice Chair and director, Eyal Lalo, and Michael
Friedman also serves as a director of our company. A description of the
relationship between the Company, IWCA and Sterling Time is contained in Note 15
- "Related Party Transactions" in the notes to our condensed consolidated
financial statements. Further, Invicta Media Investments, LLC and Michael and
Leah Friedman comprise a "group" of investors within the meaning of Section
13(d)(3) of the Securities and Exchange Act of 1934, as amended, that is our
largest shareholder.
The warrants have an exercise price per share of $2.66 and are exercisable at
any time and from time to time from six months following their issuance date
until April 14, 2025. We have included a blocker provision in the purchase
agreement whereby no purchaser may be issued shares of our common stock if the
purchaser would own over 19.999% of our outstanding common stock and, to the
extent a purchaser in this offering would own over 19.999% of our outstanding
common stock, that purchaser will receive fully-paid warrants (in contrast to
the coverage warrants that will be issued in this transaction, as described
above) in lieu of the shares that would place such holder's ownership over
19.999%. Further, we included a similar blocker in the warrants (and amended the
warrants purchased by the purchasers on May 2, 2019, if any) whereby no
purchaser of the warrants may exercise a warrant if the holder would own over
19.999% of our outstanding common stock.
Restructuring Costs
During the first quarter of fiscal 2020, the Company implemented and completed
another cost optimization initiative, which eliminated positions across the
ShopHQ segment, the majority of whom were employed in customer service, order
fulfillment and television production. As a result of the first quarter fiscal
2020 cost optimization initiative, we recorded restructuring charges of $0 and
$209,000 for the second quarter and first six months of fiscal 2020, which
relate primarily to severance and other incremental costs associated with the
consolidation and elimination of positions across the ShopHQ segment. These
initiatives were substantially completed as of August 1, 2020, with related cash
payments expected to continue through the third quarter of fiscal 2020. The
first quarter fiscal 2020 optimization initiative is expected to eliminate
approximately $16 million in annual overhead costs.

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Results of Operations


                 Selected Condensed Consolidated Financial Data
                                   Operations
                                              Dollar Amount as a                   Dollar Amount as a
                                       Percentage of Net Sales for the     

Percentage of Net Sales for the


                                          Three-Month Periods Ended             Six-Month Periods Ended
                                         August 1,          August 3,         August 1,          August 3,
                                           2020               2019              2020               2019
Net sales                                 100.0%             100.0%            100.0%             100.0%

Gross margin                               37.2%              36.3%             37.1%              32.3%
Operating expenses:
Distribution and selling                   25.6%              33.1%             29.8%              34.3%
General and administrative                 4.1%               4.2%              4.7%               4.7%
Depreciation and amortization              5.5%               1.9%              3.9%               1.6%
Restructuring costs                         -%                3.9%              0.1%               2.0%
Executive and management transition
costs                                       -%                0.3%               -%                0.9%
                                           35.2%              43.4%             38.5%              43.5%
Operating income (loss)                    2.0%              (7.1)%            (1.4)%             (11.2)%



                            Key Performance Metrics
                                    For the Three-Month                  For the Six-Month
                                       Periods Ended                       Periods Ended
                             August 1,   August 3,               August 1,   August 3,
                               2020        2019       Change       2020        2019       Change
Merchandise Metrics
  Gross margin %               37.2%       36.3%      90 bps       37.1%       32.3%      480 bps
  Net shipped units (in
thousands)                     1,763       1,750        1%         3,111       3,649       (15)%
  Average selling price         $63         $68        (7)%         $63         $65        (3)%
  Return rate                  11.9%       19.8%     (790) bps     14.6%       20.0%     (540) bps
  ShopHQ Digital net sales %
(a)                            50.1%       52.7%     (260) bps     51.4%       52.6%     (120) bps
Total Customers - 12 Month
Rolling (in thousands)         1,014       1,147       (12)%        N/A         N/A


(a) Digital net sales percentage is calculated based on ShopHQ net sales that
are generated from our website and mobile platforms, which are primarily ordered
directly online.

Net Shipped Units
The number of net shipped units (shipped units less units returned) during the
fiscal 2020 second quarter increased 1% from the prior year comparable quarter
to approximately 1.8 million. For the six months ended August 1, 2020, net
shipped units decreased 15% from the comparable prior year period to 3.1
million. The increase in net shipped units during the second quarter was driven
primarily by a mix shift into health products within our beauty & wellness
product category, which is a lower average selling price assortment, partially
offset by a decrease in consolidated net sales. The decrease in the net shipped
units during the first six months of fiscal 2020 was driven primarily by a
decrease in consolidated net sales, partially offset by a mix shift into health
products within our beauty & wellness product category.
Average Selling Price
The average selling price ("ASP") per net unit was $63 in the second quarter of
fiscal 2020, a 7% decrease from the prior year quarter. For the six months ended
August 1, 2020, the ASP was $63, a 3% decrease from the prior year comparable
period.

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The ASP decreases in the second quarter and first six months ended August 1,
2020 were primarily driven by a mix shift into our beauty & wellness product
category and ASP decreases in our jewelry & watches product category.
Return Rates
For the three months ended August 1, 2020, our return rate was 11.9% compared to
19.8% for the comparable prior year quarter, a 790 basis point decrease. For the
six months ended August 1, 2020, our return rate was 14.6% compared to 20.0% for
the comparable prior year period, a 540 basis point decrease. These decreases in
the return rates were driven by return rate decreases in all product categories,
primarily in our beauty & wellness and jewelry & watches product categories. The
decrease in the return rate was additionally driven by a sales mix shift out of
jewelry and into beauty & wellness, which has a lower return rate. We continue
to monitor our return rates in an effort to keep our overall return rates
commensurate with our current product mix and our ASP levels.
Total Customers
Total customers who have purchased over the last twelve months decreased 12%
over the prior year to approximately 1.0 million. Total customers have declined
for the last five years, primarily driven by continued decreases in attracting
new customers compared to the prior year. We are working on reversing this trend
by implementing the following initiatives, among others, to increase our active
customer file:
•      introducing by appointment viewing "static programming," so viewers know

when to tune in;

• launching innovative programming, such as "Learning to Cook with Shaq,"

"By Appointment with Dr. Terry," "Invicta Collectors Room," and "Fashion


       Talk with Fatima and Kathy"; and


•      establishing category specific customer growth priorities around ASP,
       product assortment and product margins.


Net Sales
Consolidated net sales, inclusive of shipping and handling revenue, for the
fiscal 2020 second quarter were $124.5 million, a 5% decrease from consolidated
net sales of $131.5 million for the comparable prior year quarter. Consolidated
net sales, inclusive of shipping and handling revenue, for the first six months
of fiscal 2020 were $220.3 million, a 16% decrease from consolidated net sales
of $263.0 million for the comparable prior year period.
Net Sales Trends
During the second quarter of fiscal 2020, our consolidated net sales, inclusive
of shipping and handling revenue, decreased 5% which continues a multi-year
trend of net sales decreases. Our continued decrease in net sales was primarily
driven by a 12% decline in our 12-month active customer file (as discussed under
"Total Customers" above), while our average spend per customer remained
relatively static. This trend has been a significant driver of our sales
decreases over the prior two years.
Consolidated Net Sales for the Second Quarter and First Six Months of Fiscal
2020 Compared to the Prior Year Periods
                                         For the Three-Month Periods
                                                    Ended
                                          August 1,       August 3,
                                            2020            2019           Change        % Change
ShopHQ                                                 (in thousands)
Net merchandise sales by category:
Jewelry & Watches                       $    39,058     $    57,440     $  (18,382 )        (32 )%
Home & Consumer Electronics                  12,375          22,540        (10,165 )        (45 )%
Beauty & Wellness                            46,571          22,981         23,590          103  %
Fashion & Accessories                        10,951          16,100         (5,149 )        (32 )%
All other (primarily shipping &
handling revenue)                            11,715          11,687             28            -  %
Total ShopHQ                                120,670         130,748        (10,078 )         (8 )%
Emerging                                      3,845             755          3,090          409  %
Consolidated net sales                  $   124,515     $   131,503     $   (6,988 )         (5 )%



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                                         For the Six-Month Periods Ended
                                            August 1,          August 3,
                                               2020              2019           Change        % Change
ShopHQ                                                   (in thousands)
Net merchandise sales by category:
Jewelry & Watches                       $         78,460     $   108,868     $  (30,408 )        (28 )%
Home & Consumer Electronics                       25,142          46,567        (21,425 )        (46 )%
Beauty & Wellness                                 67,434          44,962         22,472           50  %
Fashion & Accessories                             23,675          38,454        (14,779 )        (38 )%
All other (primarily shipping &
handling revenue)                                 19,758          22,696         (2,938 )        (13 )%
Total ShopHQ                                     214,469         261,547        (47,078 )        (18 )%
Emerging                                           5,880           1,477          4,403          298  %
Consolidated net sales                  $        220,349     $   263,024

$ (42,675 ) (16 )%




Jewelry & Watches: The $18.4 million and $30.4 million decreases in jewelry &
watches during the second quarter and first six months of fiscal 2020 were
primarily due to reduced productivity (sales per on-air minute) from a declining
customer file during the second quarter and first six months of fiscal 2020,
primarily in jewelry. The decrease was also attributable to decreased airtime of
34% and 16% in the second quarter and first six months of fiscal 2020. Jewelry &
watches continues to be our most productive category, primarily with watches.
The airtime decreases in jewelry & watches was primarily within jewelry, as we
shifted airtime into beauty & wellness as a result of increased demand for
health related products during the second quarter.
Home & Consumer Electronics: The $10.2 million and $21.4 million decreases
during the second quarter and first six months of fiscal 2020 were driven by a
49% and 32% reduction in airtime during the quarter and a declining customer
file.
Beauty & Wellness: The $23.6 million and $22.5 million increases during the
second quarter and first six months of fiscal 2020 were driven by increased
active customers. The increases were also driven by increased airtime of 123%
and 76% during the second quarter and first six months of fiscal 2020.
Fashion & Accessories: The $5.1 million and $14.8 million decreases were driven
by a decreased active customer base and an overall softness in this product
category. The decreases were additionally driven by reduced airtime of 23% and
19%.
Other: The $2.9 million decrease during the first six months of fiscal 2020 was
driven by a decrease in shipping & handling revenue resulting from the 15%
decrease in net shipped units.
Emerging Businesses: The $3.1 million and $4.4 million increases during the
second quarter and first six months of fiscal 2020 were driven by revenue from
business initiatives commencing in second half of fiscal 2019, such as our
third-party logistics services, the Bulldog Shopping Network, and recently
acquired businesses, J.W. Hulme and Float Left. The increase was partially
offset by reduced sales from our niche website, princetonwatches.com.
Digital and Mobile Net Sales
We believe that our television shopping program is a key driver of traffic to
both our website and mobile applications whereby many of the online sales
originate from customers viewing our television program and then placing their
orders online or through mobile devices. Our digital sales penetration, or, the
percentage of ShopHQ net sales that are generated from our website and mobile
platforms, which are primarily ordered directly online, was 50.1% and 51.4%
during the second quarter and first six months of fiscal 2020 compared to 52.7%
and 52.6% during the second quarter and first six months of fiscal 2019.
Overall, we continue to deliver strong digital sales penetration. Our mobile
penetration decreased to 55.5% and 55.6% of total digital orders in the second
quarter of fiscal 2020 versus 58.5% and 58.6% of total digital orders for the
comparable prior year period.

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Gross Profit
                                    For the Three-Month Periods Ended
                                      August 1,            August 3,
                                         2020                 2019            Change        % Change
                                                     (in thousands)
ShopHQ                           $           44,731     $       47,669     $   (2,938 )          (6 )%
Emerging                                      1,561                 57          1,504         2,639  %
Consolidated gross profit        $           46,292     $       47,726     $   (1,434 )          (3 )%



Consolidated gross profit for the second quarter of fiscal 2020 was $46.3
million, a decrease of $1.4 million, or 3%, compared to the second quarter of
fiscal 2019. ShopHQ's gross profit decreased $2.9 million, or 6% compared to the
second quarter of fiscal 2019 and was primarily driven by the 8% decrease in net
sales (as discussed above), partially offset by higher gross profit percentages
experienced in most product categories during the second quarter of fiscal 2020.
Emerging's gross profit increased $1.5 million compared to the second quarter of
fiscal 2019 and was primarily driven by the increase in net sales (as discussed
above).
Consolidated gross margin percentages for the second quarters of fiscal 2020 and
fiscal 2019 were 37.2% and 36.3%, which represent a 90 basis point increase.
ShopHQ's gross margin percentages for the second quarters of fiscal 2020 and
fiscal 2019 were 37.1% and 36.5%, which represent a 60 basis point increase. The
increase in the gross margin percentage reflects the following: a 230 basis
point margin increase attributable to a shift into our beauty & wellness
category, which typically has a higher margin rate; a 140 basis point margin
increase attributable to increased gross profit rates in most product
categories, primarily jewelry & watches; and a 20 basis point increase due to
higher shipping and handling margins; partially offset by a 310 basis point
decrease attributable to increased inventory markdowns. Emerging's gross margin
percentages for the second quarters of fiscal 2020 and fiscal 2019 were 40.6%
and 7.5%. The increase in the Emerging gross margin percentage reflects business
initiatives commencing in the second half of fiscal 2019, such as Bulldog
Shopping Network, and recently acquired businesses, J.W. Hulme and Float Left.
Our third-party logistics services commenced operations at the end of our fiscal
2019 first quarter.
                                    For the Six-Month Periods Ended
                                      August 1,           August 3,
                                        2020                 2019            Change        % Change
                                                    (in thousands)
ShopHQ                           $          79,686     $       84,848     $   (5,162 )          (6 )%
Emerging                                     2,163                171          1,992         1,165  %
Consolidated gross profit        $          81,849     $       85,019     $   (3,170 )          (4 )%


Consolidated gross profit for the first six months of fiscal 2020 was $81.8
million, a decrease of $3.2 million, or 4%, compared to the first six months of
fiscal 2019. ShopHQ's gross profit decreased $5.2 million, or 6% compared to the
first six months of fiscal 2019 and was primarily driven by the 18% decrease in
net sales (as discussed above), partially offset by higher gross profit
percentages experienced in most product categories during the first six months
of fiscal 2020. The first six months of fiscal 2019 includes a non-cash
inventory impairment write-down of $6.1 million. Emerging's gross profit
increased $2.0 million compared to the first six months of fiscal 2019 and was
primarily driven by the increase in net sales (as discussed above).
Consolidated gross margin percentages for the first six months of fiscal 2020
and fiscal 2019 were 37.1% and 32.3%, which represent a 480 basis point
increase. ShopHQ's gross margin percentages for the first six months of fiscal
2020 and fiscal 2019 were 37.2% and 32.4%, which represent a 480 basis point
increase. The increase in the gross margin percentage reflects the following: a
220 basis point margin increase attributable to increased gross profit rates in
most product categories, primarily jewelry & watches; a 150 basis point margin
increase attributable to a shift into our beauty & wellness category, which
typically has a higher margin; a 30 basis point increase due to higher shipping
and handling margins; and a 110 basis point increase attributable to decreased
inventory markdowns. Emerging's gross margin percentages for the first six
months of fiscal 2020 and fiscal 2019 were 36.8% and 11.6%. The increase in the
Emerging gross margin percentage reflects business initiatives commencing in the
second half of fiscal 2019, such as Bulldog Shopping Network, and recently
acquired businesses, J.W. Hulme and Float Left. Our third-party logistics
services commenced operations at the end of our fiscal 2019 first quarter.
Operating Expenses
Total operating expenses for the fiscal 2020 second quarter were approximately
$43.8 million compared to $57.0 million for the comparable prior year period, a
decrease of 23%. Total operating expenses for the first six months of fiscal
2020 were $85.0 million compared to $114.5 million for the comparable prior year
period, a decrease of 26%. Total operating expenses as a

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percentage of net sales were 35.2% and 38.5% during the second quarter and first
six months of fiscal 2020, compared to 43.4% and 43.5% during the comparable
prior year periods of fiscal 2019. Total operating expenses for the fiscal 2019
second quarter included restructuring costs of $5.2 million, executive and
management transition costs of $310,000 and rebranding costs of $238,000. Total
operating expenses for the first six months of fiscal 2020 included
restructuring costs of $209,000 while total operating expenses for the first six
months of fiscal 2019 included restructuring costs of $5.2 million, executive
and management transition costs of $2.3 million, and rebranding costs of
$238,000. Excluding restructuring costs and executive and management transition
costs, total operating expenses as a percentage of net sales for the second
quarter and first six months of fiscal 2020 were 35.2% and 38.4%, compared to
39.2% and 40.6% for the second quarter and first six months of fiscal 2019.
Distribution and selling expense decreased $11.6 million, or 27%, to $31.9
million, or 25.6% of net sales during the fiscal 2020 second quarter compared to
$43.5 million, or 33.1% of net sales for the comparable prior year fiscal
quarter. Distribution and selling expense decreased during the quarter due to
decreased program distribution expense of $7.5 million, decreased variable costs
of $2.6 million, decreased salaries and benefits of $2.5 million, and decreased
online selling and search fees of $137,000. The decrease from the comparable
prior period was partially offset by increased accrued incentive compensation of
$1.1 million. The decrease in variable costs was primarily driven by decreased
variable fulfillment and customer service salaries and wages of $1.8 million and
decreased variable credit card processing fees and bad debt credit expense of
$1.2 million, partially offset by increased customer services telecommunications
service expense of $417,000. Total variable expenses during the second quarter
of fiscal 2020 were approximately 7.9% of total net sales versus 9.5% of total
net sales for the prior year comparable period.
Distribution and selling expense decreased $24.8 million, or 27%, to $65.6
million, or 29.8% of net sales during the first six months of fiscal 2020
compared to $90.4 million, or 34.3% of net sales for the comparable prior year
period. Distribution and selling expense decreased during the first six months
due to decreased program distribution expense of $14.4 million, decreased
variable costs of $6.4 million, decreased salaries and benefits of $4.8 million,
decreased online selling and search fees of $577,000, and decreased travel
expense of $214,000. The decrease from the comparable prior period was partially
offset by increased accrued incentive compensation of $1.4 million and increased
production expense of $144,000. The decrease in variable costs was primarily
driven by decreased variable fulfillment and customer service salaries and wages
of $3.6 million and decreased variable credit card processing fees and bad debt
credit expense of $2.7 million. Total variable expenses during the first six
months of fiscal 2020 were approximately 8.6% of total net sales versus 9.7% of
total net sales for the prior year comparable period.
To the extent that our ASP changes, our variable expense as a percentage of net
sales could be impacted as the number of our shipped units change. Program
distribution expense is primarily a fixed cost per household, however, this
expense may be impacted by changes in the number of average homes or channels
reached or by rate changes associated with changes in our channel position with
carriers.
General and administrative expense for the fiscal 2020 second quarter decreased
$428,000, or 8%, to $5.1 million or 4.1% of net sales, compared to $5.5 million
or 4.2% of net sales for the comparable prior year fiscal quarter. General and
administrative expense decreased during the second quarter primarily as a result
of decreased salaries of $621,000 and decreased share-based compensation expense
of $581,000, partially offset by increased accrued incentive compensation of
460,000 and increased incremental COVID-19 related legal costs of $315,000. For
the first six months of fiscal 2020, general and administrative expense
decreased $1.9 million, or 16%, to $10.5 million or 4.7% of net sales, compared
to $12.4 million or 4.7% of net sales for the comparable prior year period. For
the first six months of fiscal 2020, general and administrative expense
decreased primarily as a result of decreased salaries of $1.7 million, decreased
share-based compensation expense of $923,000, decreased professional fees of
$250,000 and decreased rebranding costs of $238,000. The decrease from the
comparable prior period was partially offset by increased accrued incentive
compensation of $520,000 and increased transaction, settlement and integration
costs of $574,000 relating to consulting fees incurred to explore additional
loan financings and incremental COVID-19 legal costs.
Depreciation and amortization expense for the fiscal 2020 second quarter
increased $4.3 million, or 173%, to $6.8 million compared to $2.5 million for
the comparable prior year period. Depreciation and amortization expense as a
percentage of net sales for the second quarters of fiscal 2020 and fiscal 2019
was 5.5% and 1.9%. Depreciation and amortization expense for the first six
months of fiscal 2020 increased $4.5 million, or 109%, to $8.7 million compared
to $4.2 million for the comparable prior year period. Depreciation and
amortization expense as a percentage of net sales for the first six months of
fiscal 2020 and fiscal 2019 was 3.9% and 1.6%. The increase in depreciation and
amortization expense for the second quarter and first six months of fiscal 2020
was primarily due to increased amortization expense of $5.1 million and $5.1
million relating to the channel placement rights obtained during the first six
months of fiscal 2020, increased amortization expense of $94,000 and $188,000
relating to the intangible assets acquired during our fourth quarter fiscal 2019
business acquisitions, and increased depreciation expense of $79,000 and
$181,000 resulting from an average net increase in our non-fulfillment
depreciable asset base year over year. The increase in depreciation and
amortization expense for the second quarter and first six months of fiscal 2020
was partially offset by decreased amortization expense of $935,000 and $976,000
relating primarily to the accelerated amortization of the Evine trademark in
fiscal 2019.

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Operating Loss
For the fiscal 2020 second quarter, we reported operating income of
approximately $2.5 million compared to an operating loss of $9.3 million for the
fiscal 2019 second quarter. ShopHQ reported operating income of $3.7 million and
Emerging reported an operating loss of $1.3 million for the fiscal 2020 second
quarter compared to operating losses of $7.8 million and $1.5 million,
respectively, for the fiscal 2019 second quarter. For the second quarter of
fiscal 2020, ShopHQ's operating income improved primarily as a result of
decreases in distribution and selling expense, restructuring costs, general and
administrative expense, and executive and management transition costs. The
increase in ShopHQ's operating income was partially offset by an increase in
depreciation and amortization expense and a decrease in gross profit driven by
decreases in consolidated net sales. Emerging's operating loss improved during
the fiscal 2020 second quarter primarily from an increase in gross profit of
$1.5 million, a decrease in restructuring costs of $828,000, and a decrease in
depreciation and amortization expense of $118,000. The improvement in Emerging's
operating loss was partially offset by an increase in distribution and selling
expense of $1.6 million and an increase in general and administrative expense of
$593,000. Emerging's general and administrative expense and distribution and
selling expense increased from business initiatives commencing during the second
half of fiscal 2019, such as Bulldog Shopping Network, and recently acquired
businesses, J.W. Hulme and Float Left. Our third-party logistics services
commenced operations at the end of our fiscal 2019 first quarter. The increase
in Emerging's distribution and selling expense was partially offset by a
decrease related to our niche website, princetonwatches.com.
For the six months ended August 1, 2020, we reported an operating loss of
approximately $3.2 million compared to an operating loss of $29.5 million for
the comparable prior year period. ShopHQ and Emerging reported an operating loss
of $55,000 and $3.1 million for the six months ended August 1, 2020 compared to
$27.0 million and $2.4 million for the six months ended August 3, 2019. ShopHQ's
operating loss improved primarily as a result of decreases in distribution and
selling expense, restructuring costs, executive and management transition costs,
and general and administrative expense. ShopHQ's operating loss also improved
due to the non-cash inventory write-down of $6.1 million during the comparable
prior period. The improvement in ShopHQ's operating loss was partially offset by
a decrease in gross profit driven by decreases in consolidated net sales and an
increase in depreciation and amortization expense. Emerging's operating loss
increased during the first six months of fiscal 2020 primarily from an increase
in distribution and selling expense of $2.2 million, an increase in general and
administrative expense of $1.3 million, and an increase in depreciation and
amortization expense of $19,000. The increase in Emerging's operating loss was
partially offset by an increase in gross profit of $2.0 million and a decrease
in restructuring costs of $828,000.
Interest Expense
Total interest expense for the fiscal 2020 second quarter increased $538,000, or
62%, to $1.4 million compared to $864,000 for the comparable prior year period.
During the first and second quarter of fiscal 2020, we recorded liabilities
relating to television distribution rights, which represents the present value
of payments for the television channel placement. The interest expense recorded
during the second quarter of fiscal 2020 includes interest expense related to
our television distribution rights obligation of $397,000. The total liability
was $29.8 million as of August 1, 2020, of which $21.2 million was classified as
current in the accompanying condensed balance sheets. Estimated interest expense
for the television distribution obligation is $1.3 million for fiscal 2020,
$691,000 for fiscal 2021 and $20,000 for fiscal 2022. The remainder of the
interest expense increase during the second quarter was related to increased
vendor financing interest of $145,000.
Total interest expense for the first six months of fiscal 2020 increased
$887,000, or 52%, to $2.6 million compared to $1.7 million for the comparable
prior year period. Interest expense for the first six months of fiscal 2020
includes interest expense related to our television distribution rights
obligation of $403,000 for the television distribution rights obligations
recorded during the first and second quarter of fiscal 2020. The increase in
interest rate expense for the first six months of fiscal 2020 was additionally
driven by increased interest rate on our PNC Credit Facility, an impact of
approximately $239,000, and a higher average balance outstanding during the
period, an impact of approximately $102,000. The increase in interest rate was
attributable to the increased interest rate margin resulting from the November
25, 2019 amendment to the PNC Credit Facility. The remainder of the interest
expense increase during the first six months of fiscal 2020 was related to
increased vendor financing interest of $147,000.
Net Income (Loss)
For the fiscal 2020 second quarter, we reported net income of $1.1 million, or
$0.11 per share, on 9,532,369 weighted average basic common shares outstanding
compared with a net loss of $10.2 million, or $1.35 per share, on 7,550,265
weighted average basic common shares outstanding in the fiscal 2019 second
quarter. For the first six months of fiscal 2020, we reported a net loss of $5.8
million, or $0.65 per share, on 8,911,580 weighted average basic common shares
outstanding compared with a net loss of $31.2 million, or $4.36 per share, on
7,141,055 weighted average basic common shares outstanding in the first six
months of fiscal 2019. The net loss for the second quarter of fiscal 2020
included transaction, settlement and integrations costs totaling $315,000, and
interest expense of $1.4 million. The net loss for the second quarter of fiscal
2019 included restructuring costs of $5.2 million, executive and management
transition costs of $310,000, rebranding costs of $238,000 and interest expense
of $864,000.

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The net loss for the first six months of fiscal 2020 included transaction,
settlement and integrations costs totaling $574,000; restructuring costs of
$209,000; and interest expense of $2.6 million. The net loss for the first six
months of fiscal 2019 included a non-cash inventory write-down of $6.1 million;
restructuring costs of $5.2 million; executive and management transition costs
of $2.3 million; rebranding costs of $238,000; and interest expense of $1.7
million.
For the second quarters of fiscal 2020 and fiscal 2019, the net loss reflects an
income tax provision of $15,000. For the first six months of fiscal 2020 and
fiscal 2019, the net loss reflects an income tax provision of $30,000. The
income tax provision for these periods relates to state income taxes payable on
certain income for which there is no loss carryforward benefit available. We
have not recorded any income tax benefit on previously recorded net losses due
to the uncertainty of realizing income tax benefits in the future as indicated
by our recording of an income tax valuation allowance. Based on our recent
history of losses, a full valuation allowance has been recorded and was
calculated in accordance with GAAP, which places primary importance on our most
recent operating results when assessing the need for a valuation allowance. We
will continue to maintain a valuation allowance against our net deferred tax
assets, including those related to net operating loss carryforwards, until we
believe it is more likely than not that these assets will be realized in the
future.
Adjusted EBITDA Reconciliation
Adjusted EBITDA (as defined below) for the fiscal 2020 second quarter was $10.7
million compared to Adjusted EBITDA of $211,000 for the fiscal 2019 second
quarter. For the six-month period ended August 1, 2020, Adjusted EBITDA was $9.1
million compared with $(8.3) million for the comparable prior year period.
A reconciliation of the comparable GAAP measure, net income (loss), to Adjusted
EBITDA follows, in thousands:
                                                   For the Three-Month           For the Six-Month
                                                      Periods Ended                Periods Ended
                                                 August 1,      August 3,     August 1,     August 3,
                                                   2020           2019          2020          2019
Net income (loss)                              $     1,054     $ (10,177 )   $  (5,774 )   $ (31,167 )
Adjustments:
Depreciation and amortization                        7,840         3,511        10,745         6,140
Interest income                                          -            (6 )          (1 )         (11 )
Interest expense                                     1,402           864         2,581         1,694
Income taxes                                            15            15            30            30
EBITDA (a)                                     $    10,311     $  (5,793 )   $   7,581     $ (23,314 )

A reconciliation of EBITDA to Adjusted
EBITDA is as follows:
EBITDA (a)                                     $    10,311     $  (5,793 )   $   7,581     $ (23,314 )
Adjustments:
Transaction, settlement and integration
costs (b)                                              315             -           574             -
Restructuring costs                                      -         5,165           209         5,165
Inventory impairment write-down                          -             -             -         6,050
Executive and management transition costs                -           310             -         2,341
Rebranding costs                                         -           238             -           238
Non-cash share-based compensation expense              108           291           723         1,257
Adjusted EBITDA (a)                            $    10,734     $     211     $   9,087     $  (8,263 )


(a) EBITDA as defined for this statistical presentation represents net loss for
the respective periods excluding depreciation and amortization expense, interest
income (expense) and income taxes. We define Adjusted EBITDA as EBITDA excluding
non-operating gains (losses); transaction, settlement and integration costs;
restructuring costs; non-cash impairment charges and write downs; executive and
management transition costs; rebranding costs; and non-cash share-based
compensation expense.
(b) Transaction, settlement and integration costs for the three and six-month
period ended August 1, 2020 includes consulting fees incurred to explore
additional loan financings, settlement costs, and incremental COVID-19 related
legal costs.
We have included the term "Adjusted EBITDA" in our EBITDA reconciliation in
order to adequately assess the operating performance of our video and digital
businesses and in order to maintain comparability to our analyst's coverage and
financial

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guidance, when given. Management believes that Adjusted EBITDA allows investors
to make a meaningful comparison between our core business operating results over
different periods of time with those of other similar companies. In addition,
management uses Adjusted EBITDA as a metric measure to evaluate operating
performance under our management and executive incentive compensation programs.
Adjusted EBITDA should not be construed as an alternative to operating income
(loss), net income (loss) or to cash flows from operating activities as
determined in accordance with GAAP and should not be construed as a measure of
liquidity. Adjusted EBITDA may not be comparable to similarly entitled measures
reported by other companies.
Seasonality
Our business is subject to seasonal fluctuation, with the highest sales activity
normally occurring during our fourth fiscal quarter of the year, namely November
through January. Our business is also sensitive to general economic conditions
and business conditions affecting consumer spending including, without
limitation, the COVID-19 pandemic. Additionally, our television audience (and
therefore sales revenue) can be significantly impacted by major world or
domestic television-covering events which attract viewership and divert audience
attention away from our programming.
Critical Accounting Policies and Estimates
A discussion of the critical accounting policies related to accounting estimates
and assumptions are discussed in detail in our fiscal 2019 annual report on Form
10-K under the caption entitled "Critical Accounting Policies and Estimates."
Recently Issued Accounting Pronouncements
See Note 2 - "Basis of Financial Statement Presentation" in the notes to our
condensed consolidated financial statements for a discussion of recent
accounting pronouncements.
Financial Condition, Liquidity and Capital Resources
As of August 1, 2020, we had cash of $18.7 million. In addition, under the PNC
Credit Facility (as defined below), we are required to maintain a minimum of $10
million of unrestricted cash plus unused line availability at all times. As of
February 1, 2020, we had cash of $10.3 million. For the first six months of
fiscal 2020, working capital decreased $10.8 million to $22.6 million (see "Cash
Requirements" below for additional information on changes in working capital
accounts). The current ratio (our total current assets over total current
liabilities) was 1.16 at August 1, 2020 and 1.26 at February 1, 2020.
Sources of Liquidity
Our principal source of liquidity is our available cash and our additional
borrowing capacity under our revolving credit facility with PNC Bank, N.A.
("PNC"), a member of The PNC Financial Services Group, Inc. As of August 1,
2020, we had cash of $18.7 million and additional borrowing capacity of $9.4
million. Our cash was held in bank depository accounts primarily for the
preservation of cash liquidity.
PNC Credit Facility
On February 9, 2012, we entered into a credit and security agreement (as amended
through November 25, 2019, the "PNC Credit Facility") with PNC, as lender and
agent. The PNC Credit Facility, which includes CIBC Bank USA (formerly known as
The Private Bank) as part of the facility, provides a revolving line of credit
of $90.0 million and provides for a term loan on which we had originally drawn
to fund improvements at our distribution facility in Bowling Green, Kentucky and
to partially pay down our previously outstanding term loan with GACP Finance
Co., LLC. All borrowings under the PNC Credit Facility mature and are payable on
July 27, 2023. Subject to certain conditions, the PNC Credit Facility also
provides for the issuance of letters of credit in an aggregate amount up to $6.0
million which, upon issuance, would be deemed advances under the PNC Credit
Facility. The PNC Credit Facility also provides for an accordion feature that
would allow us to expand the size of the revolving line of credit by an
additional $25.0 million at the discretion of the lenders and upon certain
conditions being met. Maximum borrowings and available capacity under the
revolving line of credit under the PNC Credit Facility are equal to the lesser
of $90.0 million or a calculated borrowing base comprised of eligible accounts
receivable and eligible inventory.
The revolving line of credit under the PNC Credit Facility bears interest at
either a Base Rate or LIBOR plus a margin consisting of between 2% and 3.5% on
Base Rate advances and 3% and 4.5% on LIBOR advances based on our trailing
twelve-month reported leverage ratio (as defined in the PNC Credit Facility)
measured semi-annually as demonstrated in our financial statements. The term
loan bears interest at either a Base Rate or LIBOR plus a margin consisting of
between 4% and 5% on Base Rate term loans and 5% to 6% on LIBOR Rate term loans
based on our leverage ratio measured annually as demonstrated in our audited
financial statements.

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As of August 1, 2020, we had borrowings of $41.0 million under our revolving
line of credit. As of August 1, 2020, the term loan under the PNC Credit
Facility had $13.8 million outstanding, of which $2.7 million was classified as
current in the accompanying condensed consolidated balance sheets. Remaining
available capacity under the revolving credit facility as of August 1, 2020 was
approximately $9.4 million, which provides liquidity for working capital and
general corporate purposes. In addition, as of August 1, 2020, our unrestricted
cash plus unused line availability was $28.1 million, we were in compliance with
applicable financial covenants of the PNC Credit Facility and expect to be in
compliance with applicable financial covenants over the next twelve months.
Principal borrowings under the term loan are payable in monthly installments
over an 84-month amortization period that commenced on September 1, 2018 and are
also subject to mandatory prepayment in certain circumstances, including, but
not limited to, upon receipt of certain proceeds from dispositions of
collateral. Borrowings under the term loan are also subject to mandatory
prepayment in an amount equal to fifty percent (50%) of excess cash flow for
such fiscal year, with any such payment not to exceed $2.0 million in any such
fiscal year.
The PNC Credit Facility contains customary covenants and conditions, including,
among other things, maintaining a minimum of unrestricted cash plus unused line
availability of $10.0 million at all times and limiting annual capital
expenditures. Certain financial covenants, including minimum EBITDA levels (as
defined in the PNC Credit Facility) and a minimum fixed charge coverage ratio of
1.1 to 1.0, become applicable only if unrestricted cash plus unused line
availability falls below $10.8 million. In addition, the PNC Credit Facility
places restrictions on our ability to incur additional indebtedness or prepay
existing indebtedness, to create liens or other encumbrances, to sell or
otherwise dispose of assets, to merge or consolidate with other entities, and to
make certain restricted payments, including payments of dividends to common
shareholders.
Private Placement Securities Purchase Agreement
On April 14, 2020, we entered into a common stock and warrant purchase agreement
with certain individuals and entities, pursuant to which we will issue and sell
shares of our common stock and warrants to purchase shares of our common stock.
The initial closing occurred on April 17, 2020 and we issued an aggregate of
731,937 shares and warrants to purchase an aggregate of 367,197 shares of our
common stock. We received gross proceeds of $1.5 million for the initial
closing. The additional closings occurred during the second quarter of fiscal
2020 with an aggregate cash purchase price of $2.5 million, in which we issued
1,104,377 shares of our common stock, warrants to purchase an aggregate of
611,993 shares of our common stock at a price of $2.66 per share, and fully-paid
warrants to purchase an aggregate of 114,698 shares of our common stock at a
price of $0.001 per share. See Note 8 - "Shareholders' Equity" in the notes to
our condensed consolidated financial statements for additional information.
Other
Our ValuePay program is an installment payment program which allows customers to
pay by credit card for certain merchandise in two or more equal monthly
installments. Another potential source of near-term liquidity is our ability to
increase our cash flow resources by reducing the percentage of our sales offered
under our ValuePay installment program or by decreasing the length of time we
extend credit to our customers under this installment program. However, any such
change to the terms of our ValuePay installment program could impact future
sales, particularly for products sold with higher price points. Please see "Cash
Requirements" below for a discussion of our ValuePay installment program.
Cash Requirements
Currently, our principal cash requirements are to fund our business operations,
which consist primarily of purchasing inventory for resale, funding ValuePay
installment receivables, funding our basic operating expenses, particularly our
contractual commitments for cable and satellite programming distribution, and
the funding of necessary capital expenditures. We closely manage our cash
resources and our working capital. We attempt to manage our inventory receipts
and reorders in order to ensure our inventory investment levels remain
commensurate with our current sales trends. We also monitor the collection of
our credit card and ValuePay installment receivables and manage our vendor
payment terms in order to more effectively manage our working capital which
includes matching cash receipts from our customers, to the extent possible, with
related cash payments to our vendors. ValuePay remains a cost-effective
promotional tool for us. We continue to make strategic use of our ValuePay
program in an effort to increase sales and to respond to similar competitive
programs.
We also have significant future commitments for our cash, primarily payments for
cable and satellite program distribution obligations and the eventual repayment
of our credit facility. As of February 1, 2020, we had contractual cash
obligations and commitments primarily with respect to our cable and satellite
agreements, credit facility, operating leases, and capital leases totaling
approximately $195.0 million over the next five fiscal years.
We have experienced a decline in net sales and a decline in our active customer
file during the first six months of fiscal 2020, and fiscal years 2019, 2018 and
2017 and a corresponding decrease in our profitability. We have taken or are
taking the following steps to enhance our operations and liquidity position:
entered into a private placement securities purchase agreements in which we
received gross proceeds of $6.0 million during the first quarter of fiscal 2019;
entered into a common stock and warrant purchase

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agreement in which we received gross proceeds of $4.0 million during the first
six months of fiscal 2020; implemented a reduction in overhead costs totaling
$22 million in expected annualized savings for the reductions made during fiscal
2019 and $16 million in expected annualized savings for the reductions made
during the first quarter of fiscal 2020, primarily driven by a reduction in our
work force; negotiated improved payment terms with our inventory vendors;
renegotiating with certain cable and satellite distributors to reduce our
service costs and improve our payment terms; planned a reduction in capital
expenditures compared to prior years; managing our inventory receipts in fiscal
2020 to reduce our inventory on hand; implemented by appointment viewing "static
programming" to increase viewership; launching or have launched new innovative
programming, such as "Learning to Cook with Shaq," "By Appointment with Dr.
Terry," "Invicta Collectors Room," and "Fashion Talk with Fatima and Kathy"; and
establishing category specific customer growth priorities around ASP, product
assortment and product margins; launched Bulldog Shopping Network, a niche
television shopping network geared towards male consumers in November 2019;
partnered with well-known personalities to develop and market exclusive
lifestyle brands; and acquired Float Left and J.W. Hulme. Float Left is a
business comprised of connected TVs, video-based content, application
development and distribution, including technical consulting services, software
development and maintenance related to video distribution. The Company plans to
utilize Float Left's team and technology platform to further grow its content
delivery capabilities in OTT platforms while providing new revenue
opportunities. J.W. Hulme is a business specializing in artisan-crafted leather
products, including handbags and luggage. We plan to accelerate J.W. Hulme's
revenue growth by creating its own programming on ShopHQ. Additionally, we plan
to utilize J.W. Hulme to craft private-label accessories for the Company's
existing owned and operated fashion brands.
Our ability to fund operations and capital expenditures in the future will be
dependent on our ability to generate cash flow from operations, maintain or
improve margins, decrease the rate of decline in our sales and to use available
funds from our PNC Credit Facility. Our ability to borrow funds is dependent on
our ability to maintain an adequate borrowing base and our ability to meet our
credit facility's covenants (as described above). Accordingly, if we do not
generate sufficient cash flow from operations to fund our working capital needs,
planned capital expenditures and meet credit facility covenants, and our cash
reserves are depleted, we may need to take further actions that are within the
Company's control, such as further reductions or delays in capital investments,
additional reductions to our workforce, reducing or delaying strategic
investments or other actions. Additionally, the COVID-19 outbreak continues in
both the U.S. and globally and is adversely affecting the economy, financial
markets and has negatively impacted, and may continue to impact demand for our
merchandise and impact our stock price. As a result, it is difficult to predict
the overall impact of COVID-19 on our business and financial results. Despite
these adverse impacts of COVID-19, we believe the COVID-19 pandemic has been
impacting our business less than other media companies because of our direct to
consumer business model that serves home-bound consumers who seek to buy goods
without leaving the safety of their homes. As a result, beginning at the end of
March 2020 and continuing through the second quarter of 2020, we observed an
increase in demand for merchandise within our beauty & wellness category,
particularly in health products, and a decrease in demand for higher priced
merchandise within our jewelry category. While we expect demand for our products
will continue, we cannot estimate the impact that the COVID-19 pandemic will
have on our business in the future due to the unpredictable nature of the
ultimate scope and duration of the pandemic. As the COVID-19 pandemic continues,
there is risk of changes in consumer demand, consumer spending patterns, and
changes in consumer tastes which may adversely affect our operating results. We
believe that it is probable our existing cash balances, together with the cost
cutting measures described above and our availability under the PNC Credit
Facility, will be sufficient to fund our normal business operations over the
next twelve months from the issuance of this report. However, there can be no
assurance that we will be able to achieve our strategic initiatives or obtain
additional funding on favorable terms in the future which could have a
significant adverse effect on our operations.
For the six months ended August 1, 2020, net cash provided by operating
activities totaled $21.3 million compared to net cash provided by operating
activities of approximately $92,000 for the comparable fiscal 2019 period. Net
cash provided by operating activities for the fiscal 2020 and 2019 periods
reflects a net loss, as adjusted for depreciation and amortization, share-based
payment compensation, amortization of deferred financing costs, payments for
television distribution rights, and inventory impairment write-down. In
addition, net cash provided by operating activities for the six months ended
August 1, 2020 reflects decreases in inventory, accounts payable and accrued
liabilities, accounts receivable, and prepaid expenses, and an increase in
deferred revenue. Inventories decreased as a result of managing our inventory
levels commensurate with our sales. Accounts receivable decreased during the
first six months of fiscal 2020 as a result of collections made on outstanding
receivables resulting from our seasonal high fourth quarter and decrease in
sales. Accounts payable and accrued liabilities decreased during the first six
months of fiscal 2020 primarily due to a decrease in inventory payables as a
result of payments made for higher holiday season purchases and a decrease in
accrued severance resulting from our 2019 cost optimization initiative and 2019
executive and management transition. The decrease in accounts payable and
accrued liabilities was partially offset by an increase in accrued cable
distribution fees as a result of negotiated extended payment agreements. Prepaid
expenses and other decreased primarily due to a reduction in prepaid software
fees.
Net cash used for investing activities totaled $2.5 million for the first six
months of fiscal 2020 compared to net cash used for investing activities of $3.5
million for the comparable fiscal 2019 period. For the six months ended
August 1, 2020 and August 3, 2019, expenditures for property and equipment were
$2.5 million and $3.5 million. Capital expenditures made during the periods
presented relate primarily to expenditures made for development, upgrade and
replacement of computer software, order

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management, merchandising and warehouse management systems; related computer
equipment, digital broadcasting equipment, and other office equipment; warehouse
equipment and production equipment. Principal future capital expenditures are
expected to include: the development, upgrade and replacement of various
enterprise software systems; equipment improvements and technology upgrades at
our distribution facility in Bowling Green, Kentucky; security upgrades to our
information technology; the upgrade of television production and transmission
equipment; and related computer equipment associated with the expansion of our
television shopping business and digital commerce initiatives.
Net cash used for financing activities totaled $10.3 million for the six months
ended August 1, 2020 and related primarily to principal payments on the PNC
revolving loan of $18.8 million, principal payments on our PNC term loan of $1.4
million, finance lease payments of $49,000, payments for common stock issuance
costs of $17,000, and tax payments for restricted stock unit issuances of
$7,000, offset by proceeds from our PNC revolving loan of $5.9 million and
proceeds from the issuance of common stock and warrants of $4.0 million. Net
cash provided by financing activities totaled $4.5 million for the six months
ended August 3, 2019 and related primarily to proceeds from our PNC revolving
loan of $109.7 million and proceeds from the issuance of common stock and
warrants of $6.0 million, offset by principal payments on our PNC revolving loan
of $109.7 million, principal payments on our PNC term loan of $1.4 million,
payments for common stock issuance costs of $66,000, finance lease payments of
$23,000 and tax payments for restricted stock unit issuances of $21,000.

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