The 2020 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions Report for the
Enterprises adopting the hybrid cloud model have generally been able to weather the pandemic, the report says. “Hybrid clouds give enterprises the flexibility they need to address several challenges, such as business continuity and the running of critical operations in a secure environment,” said
In their move to a hybrid cloud model, many
The report also sees
Providers also are rolling out solutions that leverage artificial intelligence-based cognitive capabilities or machine learning tools to speed up service delivery, increase IT efficiency and deliver a superior user experience, the report says. Some cloud providers have developed tools that predict downtime and take self-healing measures. AI for IT operations, or AIOps, can monitor elements of an entire hybrid environment and provide predictive analytics for incident management.
The report also notes the managed hosting market is rebounding from a recent trend of losing relevance. Managed hosting can help customers address issues related to auditing data location, migrating software licenses to the public cloud and managing the capacity and cost of hyperconverged systems.
The report also sees a major shortage of talent in the data center industry, driven by an aging workforce. It finds a rise in demand for secure data centers, as the need for enhanced security grows with the increased adoption of virtualization and cloud-based services.
Finally, the report predicts edge data centers as the next big thing in the industry. Edge solutions are designed to complement data center and cloud services, and by bringing data collection closer to the network edge for processing, edge centers can drastically reduce latency and increase responsiveness.
The 2020 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions Report for the
The report names IBM as a leader in three quadrants, and Capgemini, Cisco, Ensono and Rackspace Technology as leaders in two. Accenture, Broadcom/Symantec, Check Point, Cognizant, Coresite, CyrusOne, Cyxtera, Dell EMC, Digital Realty, DXC Technology, Equinix, Fujitsu, HCL, Hexaware, HPE, Infosys, Mphasis,
A customized version of the report is available from Hexaware.
The 2020 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions Report for the
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
Starting this year, each ISG Provider Lens™ study will include a Global Summary to help enterprise subscribers better understand provider capabilities across all geographic markets covered by that study. All ISG Provider Lens™ reports also will now include an Enterprise Context feature to help executives quickly identify key insights related to their roles and responsibilities.
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Source:Will Thoretz Information Services Group, Inc. +1 203 517 3119 Will.Thoretz@isg-one.comJim Baptiste Matter Communications for ISG +1 978 518 4527 jbaptiste@matternow.com
2020 GlobeNewswire, Inc., source