Customers Shareholders People
Helping customers manage risk is at the centre of our purpose, to make your world a safer place
We aspire to deliver sustainable dividends, and top quartile total shareholder returns
Our people help bring our purpose to life and deliver our strategy
8.5m | 5.7% | 77% |
Customers insured | Gross Written Premium growth | Employee Engagement, |
up 4% from FY21 | ||
$8,488m | $347m | 44% |
Claims paid (up from $8,081m in FY21) | Net Profit After Tax | Women in Senior Management |
2022 | ||
Highl | ||
+21AU | 14.6% | Launched |
+21NZ | ||
Strategic net promoter score1 | Underlying insurance margin | Executive General Manager and |
(AU: +29 in FY21) | Executive Manager leadership | |
(NZ: +22 in FY21) | programs and IAG Academy |
1 Strategic net promoter score assesses the strength of the relationship customers have with IAG's insurance brands in Australia and New Zealand, based on their likelihood to recommend IAG to others. It is measured via monthly online surveys conducted anonymously with a representative sample of insurance buyers. All NPS/broker advocacy score information is reported on a 12-month rolling basis.
2 | Annual Review and Sustainability Report 2022 |
Communities Environment
We help to build safer, more resilient communities
We manage our environmental impact and support our customers and communities to transition to a Net Zero future
$15.2m | 13% |
Invested in community | Reduction in scope 1 and 2 emissions |
initiatives in FY22 |
2,760 | Net Zero |
Hours volunteered by our people | Emissions commitment by 2050 |
ights(50% reduction by 2030)
4th RAP | Launched |
Launched and reaffirmed support for the | the NRMA Insurance Carbon |
Uluru Statement from the Heart | Offset Program |
For detailed information about our FY22 results, visit the Results & Reports area of our website at www.iag.com.auand access financial statements, the investor report and management's results presentation.
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IAG - Insurance Australia Group Limited published this content on 11 August 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 12 August 2022 04:38:03 UTC.