Intact Financial Corporation announced changes to the roles and responsibilities of members of the company's leadership team, effective January 1, 2018. Building on his deep knowledge of all distribution channels and disruptive mindset, Louis Gagnon currently President, Service and Distribution will become President of Canadian Operations, overseeing all channels in addition to Personal and Commercial Lines and Marketing operations. Mike Miller continues as President of U.S. Operations and North American Specialty Lines. Building on his considerable knowledge of claims, IT, data and large operations, Mathieu Lamy will become Chief Operating Officer for IFC, with North American accountability for Claims, Technology, Intact Lab and Data Lab, Ventures and People operations. Jean-Francois Blais currently President of Intact Insurance will be retiring from Intact, following a considerable contribution to the business. He joined the company six years ago through the AXA Canada acquisition, playing a pivotal role in the successful transition of employees and brokers.