In this Quarterly Report on Form 10-Q, or Quarterly Report, unless otherwise
indicated, the terms "Intercontinental Exchange," "ICE," "we," "us," "our," "our
company" and "our business" refer to Intercontinental Exchange, Inc., together
with its consolidated subsidiaries. References to "ICE Products" mean products
listed on one or more of our markets. All references to "options" or "options
contracts" in the context of our futures products refer to options on futures
contracts. Solely for convenience, references in this Quarterly Report to any
trademarks, service marks and trade names owned by ICE are listed without the ®,
™ and © symbols, but we will assert, to the fullest extent under applicable law,
our rights to these trademarks, service marks and trade names.
We also include references to third-party trademarks, trade names and service
marks in this Quarterly Report. Except as otherwise expressly noted, our use or
display of any such trademarks, trade names or service marks is not an
endorsement or sponsorship and does not indicate any relationship between us and
the parties that own such marks and names.
The following discussion should be read in conjunction with our consolidated
financial statements and related notes included elsewhere in this Quarterly
Report. Due to rounding, figures in tables may not sum exactly.
Forward-Looking Statements
This Quarterly Report, including the sections entitled "Notes to Consolidated
Financial Statements," "Legal Proceedings" and "Management's Discussion and
Analysis of Financial Condition and Results of Operations," contains
"forward-looking statements" as defined in the Private Securities Litigation
Reform Act of 1995. Any statements contained herein that are not statements of
historical fact may be forward-looking statements.
These forward-looking statements relate to future events or our future financial
performance and are based on our present beliefs and assumptions as well as the
information currently available to us. They involve known and unknown risks,
uncertainties and other factors that may cause our results, levels of activity,
performance, cash flows, financial position or achievements to differ materially
from those expressed or implied by these statements.
Forward-looking statements may be introduced by or contain terminology such as
"may," "will," "should," "could," "would," "targets," "goal," "expect,"
"intend," "plan," "anticipate," "believe," "estimate," "predict," "potential,"
"continue," or the antonyms of these terms or other comparable terminology.
Although we believe that the expectations reflected in the forward-looking
statements are reasonable, we cannot guarantee future results, levels of
activity, performance, cash flows, financial position or achievements.
Accordingly, we caution you not to place undue reliance on any forward-looking
statements we may make.
Factors that may affect our performance and the accuracy of any forward-looking
statements include, but are not limited to, those listed below:
•conditions in global financial markets and domestic and international economic
and social conditions, political uncertainty and discord;
•the impact of the introduction of or any changes in laws, regulations, rules or
government policies with respect to financial markets, climate change, increased
regulatory scrutiny or enforcement actions and our ability to comply with these
requirements;
•volatility in commodity prices, equity prices and price volatility of financial
benchmarks and instruments such as interest rates, credit spreads, equity
indices, foreign exchange rates, and mortgage origination trends;
•the business environment in which we operate and trends in our industry,
including trading volumes, prevalence of clearing, demand for data services,
mortgage lending activity, fees, changing regulations, competition and
consolidation;
•our ability to minimize the risks associated with operating clearing houses in
multiple jurisdictions;
•our exchanges' and clearing houses' compliance with their respective regulatory
and oversight responsibilities;
•the resilience of our electronic platforms and soundness of our business
continuity and disaster recovery plans;
•our ability to execute our growth strategy, identify and effectively pursue,
implement and integrate acquisitions and strategic alliances and realize the
synergies and benefits of such transactions within the expected time frame;
•the performance and reliability of our trading, clearing and mortgage
technologies and those of third-party service providers;
•our ability to keep pace with technological developments and client
preferences;
•our ability to ensure that the technology we utilize is not vulnerable to
cyberattacks, hacking and other cybersecurity risks or other disruptive events
or to minimize the impact of any such events;
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•our ability to keep information and data relating to the customers of the users
of the software and services provided by our ICE Mortgage Technology business
confidential;
•the impacts of the COVID-19 pandemic on our business, results of operations and
financial condition as well as the broader business environment;
•our ability to identify trends and adjust our business to benefit from such
trends, including trends in the U.S. mortgage industry such as interest rates,
new home purchases, refinancing activity, and home builder and buyer sentiment,
among others;
•our ability to evolve our benchmarks and indices in a manner that maintains or
enhances their reliability and relevance;
•the accuracy of our cost and other financial estimates and our belief that cash
flows from operations will be sufficient to service our debt and to fund our
operational and capital expenditure needs;
•our ability to incur additional debt and pay off our existing debt in a timely
manner;
•our ability to maintain existing market participants and data and mortgage
technology customers, and to attract new ones;
•our ability to offer additional products and services, leverage our risk
management capabilities and enhance our technology in a timely and
cost-effective fashion;
•our ability to attract and retain key talent;
•our ability to protect our intellectual property rights and to operate our
business without violating the intellectual property rights of others;
•potential adverse results of threatened or pending litigation and regulatory
actions and proceedings;
•our ability to realize the expected benefits of our acquisition of Ellie Mae
and our majority investment in Bakkt, which could result in additional
unanticipated costs and risks; and
•our ability to detect illegal activity such as fraud, money laundering, tax
evasion and ransomware scams through digital currency transactions that are
easily exploited.

These risks and other factors include those set forth in Part 1, Item 1(A) under
the caption "Risk Factors" in our 2020 Form 10-K, as filed with the SEC on
February 4, 2021. Due to the uncertain nature of these factors, management
cannot assess the impact of each factor on the business or the extent to which
any factor, or combination of factors, may cause actual results to differ
materially from those contained in any forward-looking statements.
Any forward-looking statement speaks only as of the date on which such statement
is made, and we undertake no obligation to update any of these statements to
reflect events or circumstances occurring after the date of this Quarterly
Report. New factors may emerge and it is not possible to predict all factors
that may affect our business and prospects.
Overview
We are a provider of market infrastructure, data services and technology
solutions to a broad range of customers including financial institutions,
corporations and government entities. These products, which span major asset
classes including futures, equities, fixed income and U.S. residential
mortgages, provide our customers with access to mission critical tools that are
designed to increase asset class transparency and workflow efficiency. Prior to
October 2020, we reported our results in two segments. We now report our results
in three segments: Exchanges, Fixed Income and Data Services, and Mortgage
Technology. The majority of our identifiable assets are located in the U.S. and
U.K.
•In our Exchanges segment, we operate regulated marketplaces for the listing,
trading and clearing of a broad array of derivatives contracts and financial
securities.
•In our Fixed Income and Data Services segment, we provide fixed income pricing,
reference data, indices and execution services, as well as global CDS clearing
and multi-asset class data delivery solutions.
•In our Mortgage Technology segment, we provide an end-to-end technology
platform that offers customers comprehensive, digital workflow tools that aim to
address the inefficiencies that exist in the U.S. residential mortgage market.
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Recent Developments
Bakkt Transaction
On January 11, 2021, we announced that Bakkt, a trusted digital asset
marketplace we launched in 2018 enabling institutions and consumers to buy,
sell, store and spend digital assets, had entered into a definitive agreement to
combine with VIH, a special purpose acquisition company sponsored by VPC.
The business combination between Bakkt and VIH is expected to result in over
$500 million of cash on the combined company's balance sheet, reflecting a
contribution of up to $207 million of cash held in VIH's trust account, and a
$325 million concurrent private placement, or PIPE, of Class A common stock of
the combined company, priced at $10.00 per share, including a $50 million
commitment from us. The newly combined company will be renamed Bakkt Holdings,
Inc. and is expected to be listed on the NYSE.
As part of the transaction, Bakkt's existing equity holders and management will
roll 100% of their equity into the combined company. Assuming no shareholders of
VIH exercise their redemption rights, current Bakkt equity holders, including
ICE, will own approximately 78% of the combined company, VIH's public
shareholders will own approximately 8%, VPC will own 2%, and PIPE investors (a
group that will also include us) will own approximately 12% of the issued and
outstanding common stock of the combined company at closing.
Following completion of the business combination, which is expected to occur
during the third quarter of 2021, we are expected to have a 65% economic
interest and a minority voting interest in the combined company. Following the
closing, we will have a minority voting interest in the combined company and as
a consequence, we expect to deconsolidate Bakkt and treat it as an equity method
investment within our financial statements.
Launch of ICE Futures Abu Dhabi
On March 29, 2021, we launched trading in ICE Murban crude oil futures, the
world's first Murban futures contract on our new exchange, ICE Futures Abu Dhabi
Limited, or IFAD. IFAD was launched with the Abu Dhabi National Oil Company, or
ADNOC, and nine of the world's largest energy traders.
ICE Murban crude oil futures opened for trading along with 18 Murban-related
cash settled derivatives and inter-commodity spreads. Murban futures investors
from jurisdictions including ADGM, the U.S., Singapore, the U.K., Switzerland,
the Netherlands, France, Norway, Australia, Japan and South Korea, are able to
trade on IFAD. IFAD has 32 Exchange Members and 23 Clearing Members. Contracts
traded on IFAD are cleared at ICE Clear Europe alongside ICE's global energy
futures platform, allowing customers to benefit from critical margin offsets to
enhance capital efficiency. As of June 30, 2021, open interest was 46,825
contracts and a total of 470,390 contracts have traded with 63 firms having
traded on IFAD since the launch.
Regulation
Our activities and the markets in which we operate are subject to regulations
that impact us as well as our customers, and, in turn, meaningfully influence
our activities, the manner in which we operate and our strategy. We are
primarily subject to the jurisdiction of regulatory agencies in the U.S., U.K.,
EU, Canada, Singapore and ADGM. Failure to satisfy regulatory requirements can
or may give rise to sanctions by the applicable regulator.
Global policy makers have undertaken reviews of their existing legal framework
governing financial markets in connection with regulatory reform, and have
either passed new laws and regulations, or are in the process of debating and/or
enacting new laws and regulations that apply to our business and to our
customers' businesses. Legislative and regulatory actions may impact the way in
which we or our customers conduct business and may create uncertainty, which
could affect trading volumes or demand for market data. See Part 1, Item 1
"Business - Regulation" and Part 1, Item 1(A) "Risk Factors" included in our
2020 Form 10-K for a discussion of the primary regulations applicable to our
business and certain risks associated with those regulations.
Domestic and foreign policy makers continue to review their legal frameworks
governing financial markets, and periodically change the laws and regulations
that apply to our business and to our customers' businesses. Our key areas of
focus on these evolving efforts are:
•Brexit implications. On January 1, 2021, the U.K. completed its withdrawal from
the EU, commonly referred to as Brexit. As a result, as of January 1, 2021, EU
law no longer applies in and to the U.K. In connection with the completion of
the U.K.'s withdrawal, the U.K. and EU finalized a trade and cooperation
agreement, which is now in force. The trade and cooperation agreement does not
cover financial services. Instead, in March 2021, the U.K.
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announced an agreement in principle with the EU on a Memorandum of
Understanding, or MoU, establishing the framework for regulatory cooperation on
financial services. The MoU still needs to be ratified. There continues to be
uncertainty surrounding specific terms that may impact the financial services
industry and our business operations.
•Requirement that European and U.K. exchanges and CCPs offer non-discriminatory
access. The non-discriminatory access provisions of the U.K.'s Markets in
Financial Instruments Directive II, or U.K. MiFID II, and the EU Markets in
Financial Instruments Directive II, or EU MiFID II, required both our U.K. and
European exchanges and central counterparties, or CCPs, to offer access to third
parties on commercially reasonable terms. In addition, both the U.K. MiFID II
and the EU MiFID II could require our U.K. and European exchanges and CCPs to
allow participants to trade and/or clear at other venues, which may encourage
competing venues to offer lookalikes of our products. In May 2021, the U.K.
Treasury concluded that the non-discriminatory access requirements for
exchange-traded derivatives are not suitable in a U.K.-only context and the U.K.
government therefore intends to permanently remove the open access regime for
U.K. exchange-traded derivatives when parliamentary time allows. With regard to
EU MiFID II, in July 2021, the European Securities and Markets Authority, or
ESMA, issued no-action guidance to the national competent authorities until the
European Parliament and Council formalize a further delay in the application of
these non-discriminatory access requirements for EU exchange-traded derivatives
under EU MiFID II until July 2023.
•Continued access by EU market participants to U.K. CCPs and exchanges. The
European Commission adopted an 18-month temporary equivalence decision for U.K.
CCPs, which began to apply as of January 1, 2021. ICE Clear Europe has been
recognized by ESMA as a third-country CCP in accordance with the European
Markets Infrastructure Regulation, or EMIR. ESMA is conducting a comprehensive
review of the systemic importance of ICE Clear Europe, currently designated as a
Tier 2 U.K. CCP, under Article 25(2c) of EMIR before the expiry of the
equivalence decision. Separately, ICE Futures Europe and ICE Endex will continue
to be able to permit access by EU and U.K. persons to transact on their
platforms. The absence of an equivalence decision by the EU for U.K. trading
venues, however, may result in increased costs for certain EU market
participants, which could impact trading on ICE Futures Europe. In June 2021,
ICE completed the transition of ICE EU Emission Allowance futures and options
from ICE Futures Europe to ICE Endex. Additional impacts to our business and the
potential for regulatory changes remain uncertain at this time.
•Benchmarks Regulation. In October 2020, the U.K. Government proposed amendments
to the U.K. Benchmarks Regulation, or BMR, to provide the FCA with authority to
manage and direct any wind-down period prior to a cessation of critical
benchmarks, such as the London Interbank Offered Rate, or LIBOR, including
powers to direct a methodology change for a critical benchmark and extend its
publication on a basis that is no longer representative of its original
underlying market or economic reality. The amendments were passed by the U.K.
Parliament as part of the U.K.'s Financial Services Act 2021, and in June 2021,
the FCA consulted on exercising its new powers to require LIBOR's administrators
to publish certain LIBOR settings under a change methodology. The exercise of
these new powers could result in increased risks to administrators, such as ICE
Benchmark Administration Limited, or IBA, and users of such benchmarks. In
February 2021, amendments to the EU BMR came into force to provide the European
Commission the power to designate a replacement benchmark that covers all
references to a widely used reference rate that is phased out, including LIBOR,
when necessary to avoid disruption of the financial markets in the EU and to
further extend the transition period for the use of benchmarks provided by
third-country administrators until at least December 31, 2023. On April 6, 2021,
New York Governor Andrew Cuomo signed into law legislation designed to reduce
uncertainty and economic impacts of the permanent cessation of LIBOR for
specified contracts, securities, and other agreements that are economically
linked to LIBOR that are governed by New York state law. The legislation
generally tracks the legislation proposed by the Alternative Reference Rates
Committee, or ARRC, and received broad industry support.
•U.S. Listing and Trading Prohibitions on Certain Foreign Companies. On December
18, 2020, the Holding Foreign Companies Accountable Act became U.S. law. For
each company required to file periodic reports with the SEC, this Act requires
the SEC to identify any company that retains a registered public accounting firm
that is located in a foreign jurisdiction and that the Public Company Accounting
Oversight Board, or PCAOB, is unable to inspect or investigate because of a
position taken in such foreign jurisdiction. If the SEC determines that the
PCAOB has been unable to inspect or investigate such accounting firm for three
consecutive years, it is required to prohibit such company from trading its
securities on a U.S. securities exchange or in any "over-the-counter" market. As
a consequence, the NYSE exchanges may be required to suspend trading in certain
of their listed companies. On March 24, 2021, the SEC adopted rules to implement
certain disclosure requirements of the Holding Foreign Companies Accountable Act
for foreign registrants.
In addition, on November 12, 2020, the former President of the United States
issued an Executive Order that prohibits, subject to certain exceptions,
transactions by U.S. persons in the securities of certain Chinese companies
identified as having ties to the People's Liberation Army, and in securities
that are derivatives of, or any securities that are designated to provide
investment exposure to, such Chinese companies. To comply with the Executive
Order and
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guidance from the U.S. Department of the Treasury, the NYSE suspended trading in
four of its listed companies and commenced delisting proceedings. Three of these
companies were subsequently delisted by the NYSE.
On June 3, 2021, President Biden signed an Executive Order, or the June Order,
that, beginning on August 2, 2021, will prohibit U.S. persons from purchasing or
selling the publicly traded securities of 59 companies determined to (i) operate
in defense and related material sector, or the surveillance technology sector,
of China, or (ii) to own or control, or be owned or controlled by, an individual
or entity that operates in such sectors. President Biden's June Order supersedes
the operative provisions of President Trump's November 2020 Executive Order.
There is one NYSE-listed company that is covered by the prohibitions in
President Biden's June Order and, in the future, there may be other NYSE-listed
companies that may be covered by the prohibitions.
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Consolidated Financial Highlights
The following summarizes our results and significant changes in our consolidated
financial performance for the periods presented (dollars in millions, except per
share amounts and YTD represents the six-month periods ended June
30th):[[Image Removed: ice-20210630_g1.jpg]][[Image Removed: ice-20210630_g2.jpg]][[Image Removed: ice-20210630_g3.jpg]]
[[Image Removed: ice-20210630_g4.jpg]][[Image Removed: ice-20210630_g5.jpg]][[Image Removed: ice-20210630_g6.jpg]]
                                             Six Months Ended June 30,                                 Three Months Ended June 30,
                                               2021                2020             Change                2021                2020             Change
Revenues, less transaction-based
expenses                                 $     3,504            $ 2,954              19 %           $     1,707            $ 1,395              22 %
Operating expenses                       $     1,813            $ 1,328              37 %           $       908            $   651              39 %
Adjusted operating expenses(1)           $     1,473            $ 1,172              26 %           $       744            $   575              29 %
Operating income                         $     1,691            $ 1,626               4 %           $       799            $   744               7 %
Adjusted operating income(1)             $     2,031            $ 1,782               14%           $       963            $   820               17%
Operating margin                                  48    %            55   %         (7 pts)                  47    %            53   %         (6 pts)
Adjusted operating margin(1)                      58    %            60   %         (2 pts)                  56    %            59   %         (3 pts)
Other income (expense), net              $     1,074            $  (117)              n/a           $     1,133            $   (71)              n/a
Income tax expense                       $       862            $   323              167 %          $       679            $   145              368 %
Effective tax rate                                31    %            21   %         10 pts                   35    %            22   %         13 pts
Net income attributable to ICE           $     1,898            $ 1,173              62 %           $     1,252            $   523              139 %
Adjusted net income attributable to
ICE(1)                                   $     1,415            $ 1,267              12 %           $       657            $   572              15 %
Diluted earnings per share attributable
to ICE common stockholders               $      3.36            $  2.13              58 %           $      2.22            $  0.95              134 %
Adjusted diluted earnings per share
attributable to ICE common
stockholders(1)                          $      2.50            $  2.30               9 %           $      1.16            $  1.04              12 %
Cash flows from operating activities     $     1,607            $ 1,378              17 %




(1) The adjusted figures exclude items that are not reflective of our ongoing
core operations and business performance. Adjusted net income attributable to
ICE and adjusted diluted earnings per share attributable to ICE common
stockholders are presented net of taxes. These adjusted numbers are not
calculated in accordance with U.S. GAAP. See "- Non-GAAP Financial Measures"
below.
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•Revenues, less transaction-based expenses, increased $550 million and $312
million for the six months and three months ended June 30, 2021, respectively,
from the comparable periods in 2020. See "-Exchanges Segment", "Fixed Income and
Data Services Segment" and "Mortgage Technology Segment" below for a discussion
of the significant changes in our revenues. The increase in revenues during the
six months and three months ended June 30, 2021 includes $38 million and $20
million, respectively, in favorable foreign exchange effects arising from
fluctuations in the U.S. dollar from the comparable period in 2020. See Item 3
"Quantitative and Qualitative Disclosures About Market Risk-Foreign Currency
Exchange Rate Risk" below for additional information on the impact of currency
fluctuations.
•Operating expenses increased $485 million and $257 million for the six months
and three months ended June 30, 2021, respectively, from the comparable periods
in 2020. See "-Consolidated Operating Expenses" below for a discussion of the
significant changes in our operating expenses. The increase in operating
expenses during the six months and three months ended June 30, 2021 includes $16
million and $9 million, respectively, in unfavorable foreign exchange effects
arising from fluctuations in the U.S. dollar from the comparable periods in
2020. See Item 3 "Quantitative and Qualitative Disclosures About Market
Risk-Foreign Currency Exchange Rate Risk" below for additional information on
the impact of currency fluctuations.
Variability in Quarterly Comparisons
Our business environment has been characterized by:
•globalization of marketplaces, customers and competitors;
•growing customer demand for workflow efficiency and automation;
•commodity, interest rate and financial markets uncertainty;
•growing demand for data to inform customers' risk management and investment
decisions;
•evolving, increasing and disparate regulation across multiple jurisdictions;
•price volatility increasing customers' demand for risk management services;
•increasing focus on capital and cost efficiencies;
•customers' preference to manage risk in markets demonstrating the greatest
depth of liquidity and product diversity;
•the evolution of existing products and new product innovation to serve emerging
customer needs and changing industry agreements;
•rising demand for speed, data, data capacity and connectivity by market
participants, necessitating increased investment in technology; and
•consolidation and increasing competition among global markets for trading,
clearing and listings.
For additional information regarding the factors that affect our results of
operations, see Item 1(A) "Risk Factors" included in our 2020 Form 10-K, and
Part II, Item 1(A) "Risk Factors" below.
Segment Results
We previously operated as two reportable business segments, but effective
October 1, 2020, we realigned our businesses as part of a review of, and changes
in, our organizational structure following our acquisition of Ellie Mae. As a
result, we changed our internal financial reporting and determined that a change
in reportable segments had occurred. Prior periods have been adjusted to reflect
this change. Our segments do not engage in intersegment transactions.
Our business is now conducted through three reportable business segments,
comprised of the following:
•Our Exchanges segment includes our trade execution and clearing within our
global futures network and NYSE businesses, various data and connectivity
services that are directly related to those exchange platforms, administration
fees and our NYSE listings business. Trade execution and clearing products
include energy, agricultural and metals, financial futures and options, cash
equities, equity options, OTC and other;
•Our Fixed Income and Data Services segment includes pricing and reference data,
analytics, indices, trade execution and clearing within our ICE Bonds and CDS
businesses, consolidated feeds and our ICE Global Network businesses; and
•Our Mortgage Technology segment includes our ICE Mortgage Technology
businesses. This segment includes origination technology, closing solutions,
data and analytics and other. In addition, beginning in the first quarter of
2021, origination technology revenues include those related to our ICE Mortgage
Technology network (previously reported in closing solutions revenues) and
closing solutions revenues now include registration revenues related
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to MERSCORP Holdings, Inc., or MERS, (previously reported in other revenues). We
believe these changes more accurately reflect how we operate the business. The
prior year period has been adjusted to reflect these changes.
While revenues are recorded specifically in the segment in which they are earned
or to which they relate, a significant portion of our operating expenses are not
solely related to a specific segment because the expenses serve functions that
are necessary for the operation of more than one segment. We directly allocate
expenses when reasonably possible to do so. Otherwise, we use a pro-rata revenue
approach as the allocation method for the expenses that do not relate solely to
one segment and serve functions that are necessary for the operation of all
segments. Our October 1, 2020 change in business segment presentation triggered
a reallocation of our segment operating expenses. Prior periods have been
adjusted to reflect this change.
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Exchanges Segment
The following presents selected statements of income data for our Exchanges
segment (dollars in millions and YTD represents the six-month periods ended June
30th):
                     [[Image Removed: ice-20210630_g7.jpg]]
[[Image Removed: ice-20210630_g8.jpg]][[Image Removed: ice-20210630_g9.jpg]][[Image Removed: ice-20210630_g10.jpg]][[Image Removed: ice-20210630_g11.jpg]]
(1) The adjusted numbers in the charts above are calculated by excluding items
that are not reflective of our cash operations and core business performance. As
a result, these adjusted numbers are not calculated in accordance with U.S.
GAAP. See "- Non-GAAP Financial Measures" below.
                                       39
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                                             Six Months Ended June 30,                                      Three Months Ended June 30,
                                               2021                2020                    Change              2021             2020                Change
Revenues:
Energy futures and options               $         584          $   629                         (7) %       $   274          $   276                      -  %
Agricultural and metals futures and
options                                            121              143                        (16)              62               59                      3
Financial futures and options                      188              199                         (6)              83               76                      8
Futures and options                                893              971                         (8)             419              411                      2
Cash equities and equity options                 1,246            1,341                         (7)             512              672                    (24)
OTC and other                                      155              146                          7               78               75                      4
Transaction and clearing, net                    2,294            2,458                         (7)           1,009            1,158                    

(13)


Data and connectivity services                     415              388                          7              208              195                      7
Listings                                           233              223                          5              119              111                      8
Revenues                                         2,942            3,069                         (4)           1,336            1,464                     (9)
Transaction-based expenses(1)                    1,059            1,127                         (6)             427              571                    

(25)


Revenues, less transaction-based
expenses                                         1,883            1,942                         (3)             909              893                      2
Other operating expenses                           513              481                          7              260              235                     10
Depreciation and amortization                      124              127                         (2)              61               63                     (4)
Acquisition-related transaction and
integration costs                                   10               14                        (23)               5                2                    296
Operating expenses                                 647              622                          4              326              300                      9
Operating income                         $       1,236          $ 1,320                         (6) %       $   583          $   593                     (2) %

(1)Transaction-based expenses are largely attributable to our cash equities and options business.



Exchanges Revenues
Our Exchanges segment includes transaction and clearing revenues from our
futures and NYSE exchanges, related data and connectivity services, and our
listings business. Transaction and clearing revenues consist of fees collected
from derivatives, cash equities and equity options trading and derivatives
clearing, and are reported on a net basis, except for the NYSE transaction-based
expenses discussed below. Rates per-contract, or RPC, are driven by the number
of contracts or securities traded and the fees charged per contract, net of
certain rebates. Our per-contract transaction and clearing revenues will depend
upon many factors, including, but not limited to, market conditions, transaction
and clearing volume, product mix, pricing, applicable revenue sharing and market
making agreements, and new product introductions. Because transaction and
clearing revenues are generally assessed on a per-contract basis, revenues and
profitability fluctuate with changes in contract volume and product mix. Our
data and connectivity services revenues are recurring subscription fees related
to the various data and connectivity services that we provide which are directly
attributable to our exchange venues. Our listings revenues are also recurring
subscription fees that we earn for the provision of NYSE listings services for
public companies and ETFs, and related corporate actions for listed companies.
For the six months ended June 30, 2021 and 2020, 16% and 15%, respectively, of
our Exchanges segment revenues, less transaction-based expenses, were billed in
pounds sterling or euros. For the three months ended June 30, 2021 and 2020, 16%
and 13%, respectively, of our Exchanges segment revenues, less transaction-based
expenses, were billed in pounds sterling or euros. Due to the fluctuations of
the pound sterling and euro compared to the U.S. dollar, our Exchanges segment
revenues, less transaction-based expenses, were higher by $26 million and
$14 million for the six months and three months ended June 30, 2021,
respectively, from the comparable periods in 2020.
Our exchange transaction and clearing revenues are presented net of rebates. We
recorded rebates of $526 million and $525 million for the six months ended
June 30, 2021 and 2020, respectively, and $252 million and $219 million for the
three months ended June 30, 2021 and 2020, respectively. We offer rebates in
certain of our markets primarily to support market liquidity and trading volume
by providing qualified participants in those markets a discount to the
applicable commission rate. Such rebates are calculated based on volumes traded.
The increase in rebates for the three months ended June 30, 2021 is primarily
due to the launch of new products, including ICE Murban crude oil futures and
Sterling Overnight Index Average, or SONIA.
•Energy Futures and Options: Total energy volume decreased 13% and revenues
decreased 7% for the six months ended June 30, 2021 from the comparable period
in 2020 and volume decreased 10% and revenues were flat for the three months
ended June 30, 2021 from the comparable period in 2020.
                                       40
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-Total oil volume decreased 12% and 7% for the six months and three months ended
June 30, 2021, respectively, from the comparable periods in 2020, as the first
half of 2020 benefited from a sharp increase in price volatility related to
various geopolitical events as well as the emergence of COVID-19.
-Our global natural gas futures and options volume decreased 16% and 17% for the
six months and three months ended June 30, 2021, respectively, from the
comparable periods in 2020. Similar to oil volumes, the first half of 2020
benefited from elevated volatility related to COVID-19. The second quarter of
2021 benefited from continued growth in our TTF and Asian JKM gas complexes
which was offset by muted activity in our North American gas complex.
-Our environmentals and other futures and options volume increased 9% and 27%
for the six months and three months ended June 30, 2021, respectively, from the
comparable periods in 2020, driven by an increase in the price of carbon and
continued demand for market-based mechanisms to price climate risk and help
enable greenhouse gas reduction goals.
•Agricultural and Metals Futures and Options: Total volume in our agricultural
and metals futures and options markets decreased 17% for the six months ended
June 30, 2021 and were flat for the three months ended June 30, 2021 from the
comparable periods in 2020 and revenues decreased 16% for the six months ended
June 30, 2021 and increased 3% for the three months ended June 30, 2021 from the
comparable periods in 2020. The first half of 2020 benefited from elevated
volatility related to COVID-19 and a sharp decline in oil prices. Revenues
increased in the second quarter of 2021 due to elevated price volatility as a
result of weather-related supply and demand dynamics in Brazil, primarily
impacting coffee markets. Coffee prices reached four-year highs during the
quarter and revenues increased 21% from the comparable period in 2020 as a
result of a record drought in Brazil leading to production shortages.
-Sugar futures and options volumes decreased 28% and 14% for the six months and
three months ended June 30, 2021, respectively, from the comparable periods in
2020.
-Other agricultural and metal futures and options volume decreased 5% for the
six months ended June 30, 2021 from the comparable period in 2020 and increased
15% for the three months ended June 30, 2021 from the comparable periods in
2020.
•Financial Futures and Options: Total volume decreased 8% for the six months
ended June 30, 2021 from the comparable period in 2020 and increased 13% for the
three months ended June 30, 2021 from the comparable period in 2020 and revenues
decreased 6% for the six months ended June 30, 2021 from the comparable period
in 2020 and increased 8% for the three months ended June 30, 2021 from the
comparable period in 2020 in our financial futures and options markets.
-Interest rate futures and options volume decreased 5% and increased 19% for the
six months and three months ended June 30, 2021, respectively, from the
comparable periods in 2020 and revenue decreased 3% and increased 19%,
respectively, for the six months and three months ended June 30, 2021 from the
comparable periods in 2020. The first quarter of 2020 benefited largely from the
unexpected quantitative easing measures implemented by major central banks in
response to COVID-19. Revenues increased in the second quarter of 2021 due to
increased speculation of central bank activity driven by post-pandemic global
economic reopening. Interest rate futures and options revenues were $108 million
and $111 million for the six months ended June 30, 2021 and 2020, respectively,
and $46 million and $39 million for the three months ended June 30, 2021 and
2020, respectively.
-Other financial futures and options volume, which includes our MSCI®, FTSE® and
NYSE FANG+ equity index products, decreased 19% and 10%, respectively, and
revenue decreased 9% and 3%, respectively, for the six months and three months
ended June 30, 2021 from the comparable periods in 2020. The first half of 2020
benefited from elevated volatility across global equity markets driven by the
emergence of COVID-19. Other financial futures and options revenues were
$80 million and $88 million for the six months ended June 30, 2021 and 2020,
respectively, and $37 million for both the three months ended June 30, 2021 and
2020.
•Cash Equities and Equity Options: Cash equities volume decreased 7% and 21% for
the six months and three months ended June 30, 2021, respectively, from the
comparable periods in 2020. The first half of 2020 benefited from elevated
volatility across global equity markets driven by the emergence of COVID-19.
Cash equities revenues, net of transaction-based expenses, were $130 million and
$163 million for the six months ended June 30,
                                       41
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2021 and 2020, respectively, and $59 million and $80 million for the three
months ended June 30, 2021 and 2020, respectively. Equity options volume
increased 49% and 34% for the six months and three months ended June 30, 2021,
respectively, from the comparable periods in 2020 driven by increased
participation and higher market share. Equity options revenues, net of
transaction-based expenses, were $57 million and $51 million for the six months
ended June 30, 2021 and 2020, respectively, and $26 million and $21 million for
the three months ended June 30, 2021 and 2020, respectively.
•OTC and Other: OTC and other transactions include revenues from our OTC energy
business and other trade confirmation services, as well as interest income on
certain clearing margin deposits, regulatory penalties and fines, fees for use
of our facilities, regulatory fees charged to member organizations of our U.S.
securities exchanges, designated market maker service fees, exchange membership
fees and agricultural grading and certification fees. Our OTC and other revenues
increased 7% for the six months ended June 30, 2021 from the comparable period
in 2020 primarily due to the February 2020 acquisition of Bridge2 Solutions. Our
OTC and other revenues increased 4% for the three months ended June 30, 2021
from the comparable period in 2020.
•Data and Connectivity Services: Our data and connectivity services revenues
increased 7% for both the six months and three months ended June 30, 2021 from
the comparable periods in 2020. The increase in revenue was driven by the strong
retention rate of existing customers and increased purchases by existing
customers.
•Listings Revenues: Through NYSE, NYSE American and NYSE Arca, we generate
listings revenue related to the provision of listings services for public
companies and ETFs, and related corporate actions for listed companies. Listings
revenues increased 5% and 8% for the six months and three months ended June 30,
2021, respectively, from the comparable periods in 2020, driven by equity
capital markets activity, including an increase in demand for special purpose
acquisition company, or SPAC, listings.
Listings revenues in our securities markets arise from fees applicable to
companies listed on our cash equities exchanges- original listing fees and
annual listing fees. Original listing fees consist of two components: initial
listing fees and fees related to corporate actions. Initial listing fees,
subject to a minimum and maximum amount, are based on the number of shares that
a company initially lists. All listings fees are billed upfront and the
identified performance obligations are satisfied over time. Revenue related to
the investor relations performance obligation is recognized ratably over the
period these services are provided, with the remaining revenue recognized
ratably over time as customers continue to list on our exchanges.
In addition, we earn corporate actions-related listing fees in connection with
actions involving the issuance of new shares, such as stock splits, rights
issues and sales of additional securities, as well as mergers and acquisitions.
Listings fees related to other corporate actions are considered contract
modifications of our listing contracts and are recognized ratably over time as
customers continue to list on our exchanges.
                                       42
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Selected Operating Data
The following charts and tables present trading activity in our futures and
options markets by commodity type based on the total number of contracts traded,
as well as futures and options rate per contract (in millions, except for
percentages and rate per contract amounts and YTD represents the six-month
periods ended June 30th):

Volume and Rate per Contract

[[Image Removed: ice-20210630_g12.jpg]][[Image Removed: ice-20210630_g13.jpg]][[Image Removed: ice-20210630_g14.jpg]]


                                      Six Months Ended June 30,                             Three Months Ended June 30,
                                        2021             2020              Change              2021             2020             Change
Number of contracts traded (in
millions):
Energy futures and options                381             437                  (13) %            175             193                (10) %
Agricultural and metals futures and
options                                    51              62                  (17)               25              25                  -
Financial futures and options             325             354                   (8)              148             131                 13
Total                                     757             853                  (11) %            348             349                  -  %

                                      Six Months Ended June 30,                             Three Months Ended June 30,
                                        2021             2020              Change              2021             2020             Change
Average Daily Volume of contracts
traded (in thousands):
Energy futures and options              3,070           3,499                  (12) %          2,774           3,068                (10) %
Agricultural and metals futures and
options                                   417             497                  (16)              409             408                  -
Financial futures and options           2,587           2,795                   (7)            2,342           2,069                 13
Total                                   6,074           6,791                  (11) %          5,525           5,545                  -  %

                                      Six Months Ended June 30,                             Three Months Ended June 30,
                                        2021             2020              Change              2021             2020             Change
Rate per contract:
Energy futures and options           $   1.53          $ 1.44                    7  %       $   1.57          $ 1.42                 10  %
Agricultural and metals futures and
options                              $   2.34          $ 2.31                    1  %       $   2.39          $ 2.33                  3  %
Financial futures and options        $   0.57          $ 0.56                    2  %       $   0.55          $ 0.58                 (5) %



                                       43

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Open interest is the aggregate number of contracts (long or short) that clearing
members hold either for their own account or on behalf of their clients. Open
interest refers to the total number of contracts that are currently "open," - in
other words, contracts that have been entered into but not yet liquidated by
either an offsetting trade, exercise, expiration or assignment. Open interest is
also a measure of the future activity remaining to be closed out in terms of the
number of contracts that members and their clients continue to hold in the
particular contract and by the number of contracts held for each contract month
listed by the exchange. The following charts and table present our quarter-end
open interest for our futures and options contracts (in thousands, except for
percentages):
       Open Interest

[[Image Removed: ice-20210630_g15.jpg]][[Image Removed: ice-20210630_g16.jpg]][[Image Removed: ice-20210630_g17.jpg]]


                                                      As of June 30,
                                                  2021                2020  

Change


Open interest - in thousands of contracts:
Energy futures and options                      44,602               44,044          1  %
Agricultural and metals futures and options      3,654                3,515 

4


Financial futures and options                   32,758               25,723         27
Total                                           81,014               73,282         11  %


The following charts and table present selected cash and equity options trading
data (all trading volume below is presented as average net daily trading volume,
or ADV, and is single counted and YTD represents the six-month periods ended
June 30th):
                                       44
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[[Image Removed: ice-20210630_g18.jpg]][[Image Removed: ice-20210630_g19.jpg]][[Image Removed: ice-20210630_g20.jpg]][[Image Removed: ice-20210630_g21.jpg]]


                                            Six Months Ended June 30,                                          Three Months Ended June 30,
                                            2021                  2020                  Change                 2021                  2020                 Change
NYSE cash equities (shares in
millions):
Total cash handled volume                     2,557                 2,758                     (7) %              2,206                 2,781                   (21) %
 Total cash market share matched               19.9  %               23.2  %              (3.3 pts)               20.5  %               22.1  %        

(1.6 pts)



NYSE equity options (contracts in
thousands):
NYSE equity options volume                    6,909                 4,623                     49  %              6,113                 4,566                    34  %
Total equity options volume                  37,272                25,992                     43  %             34,580                26,643                    30  %
 NYSE share of total equity options            18.5  %               17.8  %                0.8 pts               17.7  %               17.1  %        

0.5 pts



Revenue capture or rate per contract:
Cash equities rate per contract (per
100 shares)                                     $0.041                $0.047                 (14) %                $0.043                $0.046                 (7) %
Equity options rate per contract                 $0.07                 $0.09                 (25) %                 $0.07                 $0.07                (11) %


Handled volume represents the total number of shares of equity securities, ETFs
and crossing session activity internally matched on our exchanges or routed to
and executed on an external market center. Matched volume represents the total
number of shares of equity securities, ETFs and crossing session activity
executed on our exchanges.
Transaction-Based Expenses
Our equities and equity options markets pay fees to the SEC pursuant to
Section 31 of the Exchange Act. Section 31 fees are recorded on a gross basis as
a component of transaction and clearing fee revenue. These Section 31 fees are
assessed to recover the government's costs of supervising and regulating the
securities markets and professionals and are subject to change. We, in turn,
collect corresponding activity assessment fees from member organizations
clearing or settling trades on the equities and options exchanges, and recognize
these amounts in our transaction and clearing revenues when invoiced. The
activity assessment fees are designed to equal the Section 31 fees. As a result,
activity assessment fees and the corresponding Section 31 fees do not have an
impact on our net income, although the timing of payment by us will vary from
collections. Section 31 fees were $166 million and $320 million for the six
months ended
                                       45
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June 30, 2021 and 2020, respectively, and $41 million and $154 million for the
three months ended June 30, 2021 and 2020, respectively. The fees we collect are
included in cash at the time of receipt and we remit the amounts to the SEC
semi-annually as required. The total amount is included in accrued liabilities
and was $163 million as of June 30, 2021.
We make liquidity payments to cash and options trading customers, as well as
routing charges made to other exchanges which are included in transaction-based
expenses. We incur routing charges when we do not have the best bid or offer in
the market for a security that a customer is trying to buy or sell on one of our
securities exchanges. In that case, we route the customer's order to the
external market center that displays the best bid or offer. The external market
center charges us a fee per share (denominated in tenths of a cent per share)
for routing to its system. We record routing charges on a gross basis as a
component of transaction and clearing fee revenue. Cash liquidity payments,
routing and clearing fees were $893 million and $807 million for the six months
ended June 30, 2021 and 2020, respectively, and $386 million and $417 million
for the three months ended June 30, 2021 and 2020, respectively.
Operating Expenses, Operating Income and Operating Margin
The following chart summarizes our Exchanges segment's operating expenses,
operating income and operating margin (dollars in millions). See "- Consolidated
Operating Expenses" below for a discussion of the significant changes in our
operating expenses.
Exchanges Segment:                       Six Months Ended June 30,                                    Three Months Ended June 30,
                                           2021                2020               Change                 2021                2020                 Change
Operating expenses                   $       647            $   622                     4  %       $      326             $  300                        9  %
Adjusted operating expenses(1)       $       600            $   577                     4  %       $      302             $  282                        7  %
Operating income                     $     1,236            $ 1,320                    (6) %       $      583             $  593                       (2) %
Adjusted operating income(1)         $     1,283            $ 1,365                    (6) %       $      607             $  611                       (1) %
Operating margin                              66    %            68   %              (2 pts)               64     %           66   %                 (2 pts)
Adjusted operating margin(1)                  68    %            70   %              (2 pts)               67     %           68   %                 (1 pts)
































(1) The adjusted figures exclude items that are not reflective of our ongoing
core operations and business performance. These adjusted numbers are not
calculated in accordance with U.S. GAAP. See "- Non-GAAP Financial Measures"
below.
                                       46
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Fixed Income and Data Services Segment
The following charts and table present our selected statements of income data
for our Fixed Income and Data Services segment (dollars in millions and YTD
represents the six-month periods ended June 30th):
                    [[Image Removed: ice-20210630_g22.jpg]]

[[Image Removed: ice-20210630_g23.jpg]][[Image Removed: ice-20210630_g24.jpg]][[Image Removed: ice-20210630_g25.jpg]][[Image Removed: ice-20210630_g26.jpg]]






(1) The adjusted numbers in the charts above are calculated by excluding items
that are not reflective of our cash operations and core business performance. As
a result, these adjusted numbers are not calculated in accordance with U.S.
GAAP. See "- Non-GAAP Financial Measures" below.
                                       47
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                                          Six Months Ended June 30,                                  Three Months Ended June 30,
                                             2021               2020              Change                2021                2020               Change
Revenues:
Fixed income execution                 $          27          $  41                  (32) %       $           13          $   20                  (33) %
CDS clearing                                      93            119                  (23)                     38              47                  (19)
Fixed income data and analytics                  532            497                    7                     268             252                    6
Fixed income and credit                          652            657                   (1)                    319             319                    -
Other data and network services                  274            253                    8                     139             127                    9
Revenues                                         926            910                    2                     458             446                    3
Other operating expenses                         500            481                    4                     251             238                    6

Depreciation and amortization                    172            175                   (2)                     86              88                   (2)
Operating expenses                               672            656                    3                     337             326                    4
Operating income                       $         254          $ 254                    -  %       $          121          $  120                    -  %


Our Fixed Income and Data Services segment represents fixed income and credit
trading and clearing as well as subscription-based, or recurring, revenues
related to our fixed income data and analytics offerings as well as other
multi-asset class data and network services.
For the six months ended June 30, 2021 and 2020, 14% and 13%, respectively, of
our Fixed Income and Data Services segment revenues were billed in pounds
sterling or euros and for both the three months ended June 30, 2021 and 2020,
14% of our Fixed Income and Data Services segment revenues were billed in pounds
sterling or euros. As the pound sterling or euro exchange rate changes, the U.S.
equivalent of revenues denominated in foreign currencies changes accordingly.
Due to the fluctuations of the pound sterling and euro compared to the U.S.
dollar, our Fixed Income and Data Services revenues were higher by $12 million
and $6 million for the six months and three months ended June 30, 2021,
respectively, from the comparable periods in 2020.
Fixed Income and Data Services Revenues
Our Fixed Income and Data Services revenues increased 2% and 3% for the six
months and three months ended June 30, 2021, respectively, from the comparable
periods in 2020, primarily due to growth in our fixed income data and analytics
products and our other data and network services.
•Fixed Income Execution: Fixed income execution includes revenues from ICE
Bonds. Execution fees are reported net of rebates, which were nominal for both
the six months and three months ended June 30, 2021 and 2020. Our fixed income
execution revenues decreased 32% and 33% for the six months and three months
ended June 30, 2021, respectively, from the comparable periods in 2020 as the
first half of 2020 had benefited from the price volatility related to COVID-19,
as well as due to decreased retail activity, particularly in municipal and
corporate bonds, in the first half of 2021 as a result of low interest rates.
•CDS Clearing: CDS clearing revenues decreased 23% and 19% for the six months
and three months ended June 30, 2021, respectively, from the comparable periods
in 2020. The notional value of CDS cleared was $8.1 trillion and $11.0 trillion
for the six months ended June 30, 2021 and 2020, respectively, and $3.1 trillion
and $3.9 trillion for the three months ended June 30, 2021 and 2020,
respectively. Elevated volatility in 2020 related to COVID-19 benefited first
and second quarter 2020 revenues, with volatility and cleared volumes generally
returning in second quarter 2021 to similar levels seen in second quarter 2019.
•Fixed Income Data and Analytics: Our fixed income data and analytics revenues
increased 7% and 6% for the six months and three months ended June 30, 2021,
respectively, from the comparable periods in 2020. The increase in revenue was
due to strength in our index business and continued growth in our pricing and
reference data business driven by the strong retention rate of existing
customers, the addition of new customers and increased purchases by existing
customers.
•Other Data and Network Services: Our other data and network services revenues
increased 8% and 9% for the six months and three months ended June 30, 2021,
respectively, from the comparable periods in 2020. The increase in revenues was
driven primarily by growth in our ICE Global Network offering, coupled with
strength in our consolidated feeds and stronger desktop revenues.
                                       48
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Annual Subscription Value, or ASV, represents, at a point in time, the data
services revenues, which includes fixed income data and analytics as well as
other data and network services, subscribed for the succeeding 12 months. ASV
does not include new sales, contract terminations or price changes that may
occur during that 12-month period. However, while it is an indicative
forward-looking metric, it does not provide a precise growth forecast of the
next 12 months of data services revenues.
As of June 30, 2021, ASV was $1.602 billion, which increased 6.6% compared to
the ASV as of June 30, 2020. ASV represents nearly 100% of total data services
revenues for this segment. This does not adjust for year-over-year foreign
exchange fluctuations.
Operating Expenses, Operating Income and Operating Margin
The following chart summarizes our Fixed Income and Data Services segment's
operating expenses, operating income and operating margin (dollars in millions).
See "- Consolidated Operating Expenses" below for a discussion of the
significant changes in our operating expenses.
Fixed Income and Data Services
Segment:                                  Six Months Ended June 30,                                  Three Months Ended June 30,
                                            2021                2020             Change                 2021                2020                Change
Operating expenses                    $      672             $  656                    3  %       $      337             $  326                       4  %
Adjusted operating expenses(1)        $      581             $  555                    5  %       $      291             $  273                       7  %
Operating income                      $      254             $  254                    -  %       $      121             $  120                       -  %
Adjusted operating income(1)          $      345             $  355                   (3) %       $      167             $  173                      (4) %
Operating margin                              27     %           28   %             (1 pts)               26     %           27   %                (1 pts)
Adjusted operating margin(1)                  37     %           39   %             (2 pts)               36     %           39   %                (3 pts)






















(1) The adjusted figures exclude items that are not reflective of our ongoing
core operations and business performance. These adjusted numbers are not
calculated in accordance with U.S. GAAP. See "- Non-GAAP Financial Measures"
below.
                                       49
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Mortgage Technology Segment
The following charts and table present our selected statements of income data
for our Mortgage Technology segment (dollars in millions and YTD represents the
six-month periods ended June 30th):

                    [[Image Removed: ice-20210630_g27.jpg]]

[[Image Removed: ice-20210630_g28.jpg]][[Image Removed: ice-20210630_g29.jpg]]

[[Image Removed: ice-20210630_g30.jpg]][[Image Removed: ice-20210630_g31.jpg]]




(1) The adjusted numbers in the charts above are calculated by excluding items
that are not reflective of our cash operations and core business performance. As
a result, these adjusted numbers are not calculated in accordance with U.S.
GAAP. See "- Non-GAAP Financial Measures" below.
                                       50
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                                              Six Months Ended June 30,                                 Three Months Ended June 30,
                                                 2021                2020              Change*             2021              2020                Change*
Revenues:
Origination technology                                495              -                 n/a                 241                 -                 n/a
Closing solutions                                     139             98                 41%                  69                54                 26%
Data and analytics                                     36              -                 n/a                  18                 -                 n/a
Other                                                  25              4                 n/a                  12                 2                 n/a
Revenues                                              695            102                 n/a                 340                56                 n/a
Other operating expenses                              266             38                 n/a                 136                19                 n/a
Acquisition-related transaction and
integration costs                                      18              -                 n/a                   5                 -                 n/a
Depreciation and amortization                         210             12                 n/a                 104                 6                 n/a
Operating expenses                                    494             50                 n/a                 245                25                 n/a
Operating income                          $           201          $  52                297%           $      95          $     31                 217%


*Percentage changes in the table above are deemed "n/a" and not meaningful if
the change is greater than 300%, period over period.
Mortgage Technology Revenues
Our mortgage technology revenues are derived from our comprehensive, end-to-end
U.S. residential mortgage platform. Our mortgage technology business is intended
to enable greater workflow efficiency for customers focused on originating U.S.
residential mortgage loans. Mortgage technology revenues increased $593 million
for the six months ended June 30, 2021 from the comparable period in 2020 and
$284 million for the three months ended June 30, 2021 from the comparable period
in 2020. In September 2020, we acquired Ellie Mae and, as a result, our Mortgage
Technology segment results for the six months ended June 30, 2020 do not include
a contribution from this acquisition.
Beginning in the first quarter of 2021, origination technology revenues include
those related to our ICE Mortgage Technology network (previously reported in
closing solutions revenues) and closing solutions revenues now include
registration revenues related to MERS, (previously reported in other revenues)
with prior periods restated to reflect these changes.
•Origination technology: Our origination technology acts as a system of record
for the mortgage origination, automating the gathering, reviewing, and verifying
of mortgage-related information and enabling automated enforcement of rules and
business practices designed to help ensure that each completed loan transaction
is of high quality and adheres to secondary market standards. These revenues are
based on recurring Software as a Service, or SaaS, subscription fees, with an
additive Success-Based Pricing fee as lenders exceed the number of loans closed
that are included with their monthly base subscription.
In addition, the ICE Mortgage Technology network provides originators
connectivity to the mortgage supply chain and facilitates the secure exchange of
information between our customers and a broad ecosystem of third-party service
providers, as well as lenders and investors that are critical to consummating
the millions of loan transactions that occur on our origination network each
year. Revenue from the ICE Mortgage Technology network is largely
transaction-based.
•Closing solutions: Our closing solutions uniquely connect key participants,
such as lenders, title and settlement agents and individual county recorders, to
digitize the traditionally manual and paper-based closing and recording process.
Our closing solutions also include revenues from the MERS database, a leading
system of record for recording and tracking changes in mortgage servicing rights
and beneficial ownership interests in loans secured by U.S. residential real
estate. Revenues from closing solutions are largely transaction-based.
•Data and Analytics: Revenues include those related to ICE Mortgage Technology's
Automation, Intelligence, Quality,
or AIQ offering, which applies machine learning and artificial intelligence, or
AI, to the entire loan origination process, offering customers greater
efficiency by streamlining data collection and validation through our automated
document recognition and data extraction capabilities. AIQ revenues can be both
recurring and transaction-based in nature. In addition, our data offerings
include real-time industry and peer benchmarking tools, which provide
originators a granular view into the real-time trends of nearly half the U.S.
residential mortgage market. We also provide a Data as a Service, or DaaS,
offering through private data clouds for lenders to access their own data and
origination information. Revenues related to our data products are largely
subscription-based and recurring in nature.
                                       51
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•Other: Other revenues include professional services fees, as well as revenues
from ancillary products. Other revenues are transaction-based.
The following chart summarizes our Mortgage Technology segment's operating
expenses, operating income and operating margin (dollars in millions). See
"- Consolidated Operating Expenses" below for a discussion of the significant
changes in our operating expenses.
Mortgage Technology Segment:             Six Months Ended June 30,                                     Three Months Ended June 30,
                                           2021                2020                Change                 2021                  2020                Change
Operating expenses                   $      494             $   50                  n/a            $        245              $   25                  n/a
Adjusted operating expenses(1)       $      292             $   40                  n/a            $        151              $   20                  n/a
Operating income                     $      201             $   52                  n/a            $         95              $   31                  217%
Adjusted operating income(1)         $      403             $   62                  n/a            $        189              $   36                  n/a
Operating margin                             29     %           50   %            (21 pts)                   28      %           53   %            (25 pts)
Adjusted operating margin(1)                 58     %           59   %             (1 pt)                    56      %           62   %            (6 pts)

*Percentage changes in the table above are deemed "n/a" and not meaningful if the change is greater than 300%, period over period.

(1) The adjusted figures exclude items that are not reflective of our ongoing core operations and business performance. These adjusted numbers are not calculated in accordance with GAAP. See "- Non-GAAP Financial Measures"


                                       52
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Consolidated Operating Expenses
The following presents our consolidated operating expenses (dollars in millions
and YTD represents the six-month periods ended June 30th):
                    [[Image Removed: ice-20210630_g32.jpg]]
                                                Six Months Ended June 30,                                  Three Months Ended June 30,
                                                  2021                2020                Change              2021             2020                Change
Compensation and benefits                   $         719          $   551                     30  %       $    365          $  273                    34  %
Professional services                                  81               63                     30                37              34                    13
Acquisition-related transaction and
integration costs                                      28               14                    104                10               2                   478
Technology and communication                          327              257                     27               165             126                    31
Rent and occupancy                                     41               40                      2                20              19                     5
Selling, general and administrative                   111               89                     24                60              40                    

47


Depreciation and amortization                         506              314                     61               251             157                    60
Total operating expenses                    $       1,813          $ 1,328                     37  %       $    908          $  651                    39  %


The majority of our operating expenses do not vary directly with changes in our
volume and revenues, except for certain technology and communication expenses,
including data acquisition costs, licensing and other fee-related arrangements
and a portion of our compensation expense that is tied directly to our data
sales or overall financial performance. The results of our September 2020 Ellie
Mae acquisition are included in our consolidated operating expenses for the six
and three months ended June 30, 2021, but not in the comparable pre-acquisition
prior year periods.
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We expect our operating expenses to increase in absolute terms in future periods
in connection with the growth of our business, and to vary from year-to-year
based on the type and level of our acquisitions, our integrations and other
investments.
For the six months ended June 30, 2021 and 2020, 10% and 12%, respectively, of
our operating expenses were billed in pounds sterling or euros and for the three
months ended June 30, 2021 and 2020, 10% and 11%, respectively, of our operating
expenses were billed in pounds sterling or euros. Due to fluctuations in the
U.S. dollar compared to the pound sterling and euro, our consolidated operating
expenses increased $16 million and $9 million during the six months and three
months ended June 30, 2021, respectively, from the comparable periods in 2020.
See Item 3 "- Quantitative and Qualitative Disclosures About Market Risk
- Foreign Currency Exchange Rate Risk" below for additional information.
Compensation and Benefits Expenses
Compensation and benefits expense is our most significant operating expense and
includes non-capitalized employee wages, bonuses, non-cash or stock
compensation, certain severance costs, benefits and employer taxes. The bonus
component of our compensation and benefits expense is based on both our
financial performance and individual employee performance. The performance-based
restricted stock compensation expense is also based on our financial
performance. Therefore, our compensation and benefits expense will vary
year-to-year based on our financial performance and fluctuations in our number
of employees. The below chart summarizes the significant drivers of our
compensation and benefits expense results for the periods presented (dollars in
millions, except employee headcount).
                                         Six Months Ended June 30,                                       Three Months Ended June 30,
                                           2021                 2020                Change                  2021                 2020                Change
Employee headcount                            9,088            6,423                     41  %
Stock-based compensation expenses    $           71          $    61                     17  %       $            36          $    31

16 %

Our acquisition of Ellie Mae was the primary driver for the increase in our employee headcount and Ellie Mae compensation and benefits expenses were $123 million and $62 million for the six months and three months ended June 30, 2021, respectively.



Bakkt compensation and benefits costs increased $15 million and $8 million for
the six months and three months ended June 30, 2021, respectively, from the
comparable periods in 2020, due to the acquisition of Bridge2 Solutions and
other increases in employee headcount. The remaining increase in compensation
and benefits expense relates primarily to 2021 merit pay and higher employee
insurance costs than in 2020 due to the impact of COVID-19. The stock-based
compensation expenses in the table above relate to employee stock option and
restricted stock awards and exclude stock-based compensation related to
acquisition-related transaction and integration costs.
Professional Services Expenses
Professional services expense includes fees for consulting services received on
strategic and technology initiatives, temporary labor, as well as regulatory,
legal and accounting fees, and may fluctuate as a result of changes in the use
of these services in our business.
Professional services expenses increased due to the inclusion of Ellie Mae
expenses, which were $17 million and $9 million for the six months and three
months ended June 30, 2021, respectively. In addition, technology consulting
expenses primarily related to Bakkt increased $6 million and $2 million during
the six months and three months ended June 30, 2021, respectively, partially
offset by litigation expense reimbursements of $5 million in the second quarter
of 2021.
Acquisition-Related Transaction and Integration Costs
Acquisition-related transaction and integration costs during the six months and
three months ended June 30, 2021 were primarily related to our integration of
Ellie Mae and the expected Bakkt transaction. Acquisition-related transaction
costs for the six months and three months ended June 30, 2020 were primarily
related to our February 2020 Bakkt acquisition of Bridge2 Solutions. The Bridge2
Solutions acquisition costs include $10 million of expenses resulting from a
Bakkt incentive award market condition estimation adjustment that was directly
related to the March 2020 capital call to fund the acquisition of Bridge2
Solutions.
We expect to continue to explore and pursue various potential acquisitions and
other strategic opportunities to strengthen our competitive position and support
our growth. As a result, we may incur acquisition-related transaction costs in
future periods.
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Technology and Communication Expenses
Technology support services consist of costs for running our wholly-owned data
centers, hosting costs paid to third-party data centers and maintenance of our
computer hardware and software required to support our technology and
cybersecurity. These costs are driven by system capacity, functionality and
redundancy requirements. Communication expenses consist of costs of network
connections for our electronic platforms and telecommunications costs.
Technology and communications expense also includes fees paid for access to
external market data, licensing and other fee agreement expenses. Technology and
communications expenses may be impacted by growth in electronic contract volume,
our capacity requirements, changes in the number of telecommunications hubs and
connections with customers to access our electronic platforms directly.
Technology and communications expenses increased due to the inclusion of Ellie
Mae expenses, which were $58 million and $29 million for the six months and
three months ended June 30, 2021, respectively. In addition, technology and
communication expenses increased $10 million and $7 million for the six months
and three months ended June 30, 2021, respectively, from the comparable periods
in 2020, due to increased license fees and data acquisition costs.
Rent and Occupancy Expenses
Rent and occupancy expense relates to leased and owned property and includes
rent, maintenance, real estate taxes, utilities and other related costs. We have
significant operations located in and around Atlanta, New York, Pleasanton,
London and Hyderabad with smaller offices located throughout the world. Rent and
occupancy expenses include the expenses of Ellie Mae, which were $5 million and
$2 million for the six months and three months ended June 30, 2021,
respectively. These expenses were partially offset by a decrease due to the
early termination expense of our NYSE Chicago office lease during the six months
ended June 30, 2020.
Selling, General and Administrative Expenses
Selling, general and administrative expenses include marketing, advertising,
public relations, insurance, bank service charges, dues and subscriptions,
travel and entertainment, non-income taxes and other general and administrative
costs.
Selling, general and administrative expenses increased for the six months ended
June 30, 2021 from the comparable period in 2020 primarily due to marketing
expenses related to the launch of Bakkt's digital wallet, Bakkt App, and higher
NYSE initial public offering, or IPO, marketing expenses, for a total of
$22 million, increased costs related to our acquisition of Ellie Mae of
$9 million, partially offset by a charitable contribution in support of COVID-19
relief efforts of $10 million during the six months ended June 30, 2020.
Selling, general and administrative expenses increased for the three months
ended June 30, 2021 from the comparable period in 2020 primarily due to
marketing expenses related to the launch of Bakkt App and higher NYSE IPO
marketing expenses, for a total of $15 million, increased costs related to our
acquisition of Ellie Mae of $5 million, partially offset by accruals related to
investigations and inquiries during the three months ended June 30, 2020.
Depreciation and Amortization Expenses
Depreciation and amortization expense results from depreciation of long-lived
assets such as buildings, leasehold improvements, aircraft, hardware and
networking equipment, software, furniture, fixtures and equipment over their
estimated useful lives. This expense includes amortization of intangible assets
obtained in our acquisitions of businesses, as well as on various licensing
agreements, over their estimated useful lives. Intangible assets subject to
amortization consist primarily of customer relationships, trading products with
finite lives and technology. This expense also includes amortization of
internally-developed and purchased software over its estimated useful life.
We recorded amortization expenses on intangible assets acquired as part of our
acquisitions, as well as on other intangible assets, of $314 million and
$141 million for the six months ended June 30, 2021 and 2020, respectively and
$155 million and $71 million for the three months ended June 30, 2021 and 2020,
respectively. The increase in amortization expense was primarily due to
amortization of Ellie Mae intangible assets of $176 million and $86 million for
the six months and three months ended June 30, 2021, respectively.
We recorded depreciation expenses on our fixed assets of $192 million and
$173 million for the six months ended June 30, 2021 and 2020, respectively, and
$96 million and $86 million for the three months ended June 30, 2021 and 2020,
respectively. The increase in depreciation expense was primarily due to
depreciation of Ellie Mae fixed assets of $17 million and $10 million for the
six months and three months ended June 30, 2021, respectively.
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Consolidated Non-Operating Income (Expense)
Income and expenses incurred through activities outside of our core operations
are considered non-operating. The following tables present our non-operating
income (expenses) (dollars in millions):

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