Our discussions below in this Item 2 are based upon the more detailed
discussions about our business, operations and financial condition included in
our Annual Report on Form 10-K for the fiscal year ended January 3, 2021, under
Part II, Item 7 of that Form 10-K. Our discussions here focus on our results
during the quarter ended, or as of, April 4, 2021, and the comparable periods of
2020 for comparison purposes, and, to the extent applicable, any material
changes from the information discussed in that Form 10-K or other important
intervening developments or information since that time. These discussions
should be read in conjunction with that Form 10-K for more detailed and
background information. The three month period ended April 4, 2021 includes 13
weeks, and the three month period ended April 5, 2020 includes 14 weeks.
Forward-Looking Statements
This report contains statements which may constitute "forward-looking
statements" within the meaning of the Securities Act of 1933, as amended, and
the Securities Exchange Act of 1934, as amended by the Private Securities
Litigation Reform Act of 1995. Important factors currently known to management
that could cause actual results to differ materially from those in
forward-looking statements include risks and uncertainties associated with the
ongoing COVID-19 pandemic and the economic conditions in the commercial
interiors industry as well as the risks and uncertainties discussed under the
heading "Risk Factors" included in Part I, Item 1A of the Company's Annual
Report on Form 10-K for the fiscal year ended January 3, 2021. The Company
undertakes no obligation to update or revise forward-looking statements to
reflect changed assumptions, the occurrence of unanticipated events or changes
to future operating results over time.
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Impact of the COVID-19 Pandemic
In March 2020, the World Health Organization declared the COVID-19 outbreak a
pandemic, and the virus continues to spread in areas where we operate and sell
our products and services. The COVID-19 pandemic has had material adverse
effects on our business, results of operations, and financial condition, and it
is anticipated that this will continue for an indefinite period of time. The
duration of the pandemic will ultimately determine the extent to which our
operations are impacted. We continue to monitor our operations and have
implemented various programs to mitigate the effects on our business including
reductions in employees, labor costs, marketing expenses, consulting expenses,
travel costs, various other costs, and capital expenditures, as well as reducing
the amount of the cash dividend that we pay on our common stock and suspending
and reducing shifts in our production facilities, temporarily furloughing
employees, and implementing other cost reduction or avoidance initiatives.
During the first quarter of 2021, the COVID-19 pandemic continued to impact our
global operations, as consolidated net sales declined 12.1% compared to the same
period last year. Lower sales are primarily in the corporate office market
segment as COVID-19 continues to impact corporate spending and reinvestment. As
discussed above, the Company implemented, and continues to implement, various
cost cutting initiatives to mitigate the effects of COVID-19 on our operations.
During the three months ended April 4, 2021, the Company recorded $1.4 million
of involuntary severance costs, which are included in selling, general and
administrative expenses in the Consolidated Condensed Statements of Operations.
In addition, many of our salesforce and administrative employees globally
continue to work remotely in accordance with the Company's ongoing safety
measures, as well as any local government orders and "shelter in place"
directives in place from time to time.
General
In the first quarter of 2021, the Company largely completed its integration of
the nora acquisition, and integration of its European and Asia-Pacific
commercial areas and determined that it has two operating and reportable
segments - namely Americas ("AMS") and Europe, Africa, Asia and Australia
(collectively "EAAA"). The AMS operating segment is unchanged from prior year
and continues to include the United States, Canada and Latin America geographic
areas. See Part I, Item 1, Note 11 of this Quarterly Report on Form 10-Q
entitled "Segment Information" for additional information. The results of
operations discussion below also includes segment information.
During the quarter ended April 4, 2021, consolidated net sales were $253.3
million compared with net sales of $288.2 million in the first quarter last
year. The first quarter of 2021 was negatively impacted by the continued effects
of the COVID-19 pandemic as discussed above. Fluctuations in currency exchange
rates had a positive impact on net sales of approximately $11.8 million for the
first quarter of 2021 compared to the first quarter of last year, mostly driven
by the strengthening of the Euro, British Pound sterling and Australian dollar
against the U.S. dollar.
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Goodwill, Intangible Asset and Fixed Asset Impairment
During the first quarter of 2021, there were no indicators of goodwill or
intangible asset impairment. During the first quarter of 2020, the Company
recognized a charge of $121.3 million for the impairment of goodwill and certain
intangible assets. See Note 10 entitled "Goodwill and Intangible Assets" of Part
I, Item 1 of this Quarterly Report on Form 10-Q for additional information.
Results of Operations
Consolidated
The following table presents, as a percentage of net sales, certain items
included in our consolidated condensed statements of operations for the three
month periods ended April 4, 2021 and April 5, 2020:
                                                            Three Months Ended
                                                     April 4, 2021        April 5, 2020
Net sales                                                    100.0  %           100.0  %
Cost of sales                                                 62.1               60.3
Gross profit on sales                                         37.9               39.7
Selling, general and administrative expenses                  31.3          

30.4


Restructuring charges                                         (0.1)         

(0.4)


Goodwill and intangible asset impairment charge                  -               42.1
Operating income (loss)                                        6.7              (32.4)
Interest/Other expenses                                        3.1                2.5
Income (loss) before tax expense                               3.6              (34.9)
Income tax expense                                             0.8                0.5
Net income (loss)                                              2.8  %           (35.4) %


Net Sales
Below is information regarding our consolidated net sales, and analysis of those
results, for the three month periods ended April 4, 2021, and April 5, 2020:
                                    Three Months Ended              Percentage
                            April 4, 2021       April 5, 2020         Change
                                      (in thousands)
Consolidated net sales     $      253,260      $      288,169          (12.1) %


For the quarter ended April 4, 2021, consolidated net sales decreased $34.9
million (12.1%) versus the comparable period in 2020, net of positive currency
fluctuations of approximately $11.8 million (4.1%). The sales decline was
primarily due to the impact of the COVID-19 pandemic as discussed above.
Currency fluctuations had a positive impact on first quarter 2021 sales compared
to the first quarter of 2020 mostly due to the strengthening of the Euro,
British Pound sterling and Australian dollar against the U.S. dollar.
Cost and Expenses
The following table presents our consolidated cost of sales and selling, general
and administrative expenses for the three month periods ended April 4, 2021, and
April 5, 2020:
                                                                Three Months Ended                        Percentage
                                                       April 4, 2021           April 5, 2020                Change
                                                                  (in thousands)
Cost of sales                                        $      157,222          $      173,858                       (9.6) %
Selling, general and administrative expenses                 79,302                  87,683                       (9.6) %



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For the quarter ended April 4, 2021, consolidated cost of sales decreased $16.6
million (9.6%) compared to the first quarter of 2020, primarily due to lower net
sales and the negative impact of currency fluctuations of approximately $7.6
million (4.3%) on the year-over-year comparison. As a percentage of net sales,
our cost of sales increased to 62.1% for the first quarter of 2021 versus 60.3%
for the first quarter of 2020, primarily due to changes in fixed cost absorption
driven by lower production volumes due to the impact of COVID-19.
For the quarter ended April 4, 2021, consolidated selling, general and
administrative ("SG&A") expenses decreased $8.4 million (9.6%) versus the
comparable period in 2020. Currency translation had a $2.8 million (3.2%)
negative impact on the year-over-year comparison. SG&A expenses were lower for
the first quarter of 2021 primarily due to (1) lower selling expenses of $8.9
million due to lower net sales, and (2) lower marketing expenses of $1.3 million
due to fewer marketing initiatives. These decreases were partially offset by
higher performance-based compensation of $2.4 million as these costs were lower
in the prior year due to the impacts of COVID-19. As a percentage of sales, SG&A
expenses increased to 31.3% for the first quarter of 2021 versus 30.4% for the
first quarter of 2020.
Interest Expense
For the quarter ended April 4, 2021, interest expense increased $1.7 million,
from $5.6 million in the comparable period last year to $7.3 million, primarily
due to deferred losses on terminated interest rate swaps that were reclassified
from accumulated other comprehensive loss into interest expense during the
quarter.
Segment Operating Results
As discussed above, in the first quarter of 2021, the Company has two operating
and reportable segments - AMS and EAAA. Segment information presented below for
fiscal year 2020 has been restated to conform to the new reportable segment
structure.
AMS Segment - Net Sales and Adjusted Operating Income ("AOI")
The following table presents AMS segment net sales and AOI for the three month
periods ended April 4, 2021, and April 5, 2020:
                                 Three Months Ended
                         April 4, 2021       April 5, 2020       Percentage Change
                                   (in thousands)
AMS segment net sales   $      126,967      $      158,091                 (19.7) %
AMS segment AOI(1)              11,913              23,552                 (49.4) %


(1) Includes allocation of corporate SG&A expenses
During the first quarter of 2021, net sales in AMS decreased 19.7% versus the
comparable period in 2020 primarily due to the continued impacts of COVID-19. On
a market segment basis, the AMS sales decrease was most significant in the
corporate, hospitality, public buildings and education market segments,
partially offset by increases in the healthcare and consumer residential market
segments.
AOI in AMS decreased 49.4% during the first quarter of 2021 primarily due to
lower net sales as discussed above. Lower profit margins due to lower fixed cost
leverage in the plant, higher raw material costs and higher freight costs also
contributed to the decrease in AOI compared to the prior year period, partially
offset by lower selling expenses due to reduced sales.

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EAAA Segment - Net Sales and AOI
The following table presents EAAA segment net sales and AOI for the three month
periods ended April 4, 2021, and April 5, 2020:
                                    Three Months Ended
                            April 4, 2021       April 5, 2020       Percentage Change
                                      (in thousands)
EAAA segment net sales     $      126,293      $      130,078                  (2.9) %
EAAA segment AOI(1)                 8,011               5,798                  38.2  %


(1) Includes allocation of corporate SG&A expenses
During the first quarter of 2021, net sales in EAAA decreased 2.9% versus the
comparable period in 2020 primarily due to the continued impacts of COVID-19.
Currency fluctuations had an approximately $11.2 million (8.6%) positive impact
on EAAA's first quarter 2021 sales compared to 2020 due to the strengthening of
the Euro, British Pound sterling and the Australian dollar against the U.S.
dollar. On a market segment basis, the EAAA sales decrease was most significant
in the corporate, transportation and hospitality market segments, partially
offset by increases in the public building, retail, and education market
segments.
AOI in EAAA increased 38.2% during the first quarter of 2021 versus the
comparable period in 2020. Currency fluctuations had an approximately
$1.5 million (13.2%) positive impact on AOI for the quarter. The impact of lower
net sales was offset by higher gross profit margins and lower SG&A expenses,
comprised of lower selling expenses and lower labor costs due to employee
position eliminations.
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Liquidity and Capital Resources
General
At April 4, 2021, we had $106.9 million in cash. At that date, we had $270.9
million in term loan borrowing, no revolving loan borrowings, and $1.6 million
in letters of credit outstanding under our Syndicated Credit Facility, and we
had $300.0 million of Senior Notes outstanding. As of April 4, 2021, we had
additional borrowing capacity of $298.4 million under the Syndicated Credit
Facility and $6.0 million of borrowing capacity under other credit facilities in
place at other non-U.S. subsidiaries. We anticipate that our liquidity is
sufficient to meet our obligations for the next 12 months.
The Senior Notes are unsecured and are guaranteed, jointly and severally, by
each of the Company's material domestic subsidiaries, all of which also
guarantee the obligations of the Company under its existing Facility. The
Company's foreign subsidiaries and certain non-material domestic subsidiaries
are considered non-guarantors. Net sales for the non-guarantor subsidiaries were
approximately $136 million for the three month period ended April 4, 2021. Total
indebtedness of the non-guarantor subsidiaries was approximately $79 million as
of April 4, 2021.
Analysis of Cash Flows
The following table presents a summary of cash flows for the three month periods
ended April 4, 2021 and April 5, 2020, respectively:
                                                              Three Months Ended
                                                      April 4, 2021       April 5, 2020
                                                                (in thousands)

  Net cash provided by (used in):
  Operating activities                               $       24,855      $      (15,717)
  Investing activities                                       (5,214)            (22,294)
  Financing activities                                      (12,981)             32,475
  Effect of exchange rate changes on cash                    (2,790)             (3,114)
  Net change in cash and cash equivalents                     3,870              (8,650)
  Cash and cash equivalents at beginning of period          103,053              81,301
  Cash and cash equivalents at end of period         $      106,923      $       72,651


Cash provided by operating activities was $24.9 million for the three months
ended April 4, 2021, which represents an increase of $40.6 million compared with
cash used in operating activities in the prior year comparable period. The
increase was primarily due to variable compensation payouts in 2021 related to
2020 performance that were greatly reduced versus the payouts that occurred in
2020 related to 2019 performance. Working capital changes also contributed
positively, specifically increases in accounts payable and accrued expenses,
offset by higher inventories and higher prepaid expenses due primarily to a
build-up of inventory due to higher expected demand. Accounts receivable
collections also contributed to the increase in working capital during 2021
despite lower net sales due to the impacts of COVID-19.
Cash used in investing activities was $5.2 million for the three months ended
April 4, 2021, which represents a decrease of $17.1 million from the prior year
comparable period. The decrease was primarily due to a decrease in capital
expenditures from the prior year comparable period due to reduced capital
investment as a result of the impacts of COVID-19.
Cash used in financing activities was $13.0 million for the three months ended
April 4, 2021, which represents a decrease of $45.5 million compared with cash
provided by financing activities in the prior year comparable period. Financing
activities for 2021 include lower revolving loan borrowings offset by higher
repayments of term loan and revolving loan debt.

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Forward-Looking Statement on Impact of COVID-19
While we are aggressively managing our response to the COVID-19 pandemic, its
impacts on our full year fiscal 2021 results and beyond are uncertain. We
believe the most significant elements of uncertainty are (1) the intensity and
duration of the impact on construction, renovation, and remodeling; (2)
corporate, government, and consumer spending levels and sentiment including but
not limited to when and how employees will be required to work from their office
versus working from home; and (3) the ability of our sales channels, supply
chain, manufacturing, and distribution partners to continue operating through
disruptions. Any or all of these factors could negatively impact our financial
position, results of operations, cash flows, and outlook. As the impact of the
COVID-19 pandemic continues to affect companies with global operations, we
anticipate that our business and results in the second quarter of 2021 will
continue to be adversely affected, and the timeline and pace of recovery is
uncertain. While we are unable to predict with certainty, we anticipate revenue
and operating income growth in the second quarter of fiscal year 2021 compared
with the second quarter of 2020.
The Company has implemented several cost reduction and avoidance initiatives to
align with anticipated customer demand, including a voluntary employee
separation program, temporary employee furloughs and other time-and-pay
reduction programs, involuntary employee separations where necessary to
streamline roles and responsibilities, and various other cost reducing
initiatives. In addition, the Company has reduced its capital spending plans.
Cash flows from operations, cash and cash equivalents, and other sources of
liquidity are expected to be available and sufficient to meet foreseeable cash
requirements. However, the Company's cash flows from operations can be affected
by numerous factors including the uncertainty of COVID-19 and its impact on
global operations, raw material availability and cost, and demand for our
products.
Backlog
As of April 25, 2021, the consolidated backlog of orders was approximately
$202.9 million. As disclosed in our Annual Report on Form 10-K for the fiscal
year ended January 3, 2021, backlog was approximately $177.7 million as of
February 7, 2021. Disruptions in supply and distribution chains, global travel
restrictions and government shelter in place orders due to the impact of
COVID-19 have resulted in delays of construction projects and flooring
installations in many regions worldwide.
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