IBM and Honda Motor Europe announced a five-year agreement under which IBM plans to manage and run Honda's finance and procurement operations across Europe. The contract is designed to deliver integrated end-to-end service which can help Honda improve efficiency, reduce costs, standardise processes across its European operations and ultimately set it on course to a "Zero Touch" vision. The contract extends an existing ten-year relationship by giving IBM Global Business Services additional responsibility for procurement operations. The fully integrated finance and procurement intelligent workflow is designed to help enable cost savings, productivity improvements and improved service levels to Honda's suppliers and customers, on a resilient platform. This agreement comes at a time when the automotive industry is embarking on a radical transformation to a connected, autonomous, shared, and electrified world. The transformation investments required put even greater demands on back-office functions to improve efficiencies and be flexible to support the changing business demands. Under the agreement IBM plans to manage the Source-to-Pay, Record-to-Report and Order-to-Cash processes. The standardisation and simplification of the processes is designed to enable the application of the latest advances in automation which can provide further cost and quality benefits. A new single helpdesk with an integrated view of the entire finance and procurement function can not only be more efficient but can also improve customer service.