International Game Technology PLC has signed a long-term contract with Totalizator Sportowy Sp. z o.o., Poland's national lottery operator, to provide technology products and services through an upgraded lottery central system, next-generation lottery terminals, lottery vending machines, a digital lottery platform and associated services, according to a press release.

"Thanks to IGT's innovations, we will be able to meet and exceed our omnichannel sales objectives by replacing our legacy technology with IGT's state-of-the-art solutions, improving agents' and business partners' processes while enhancing player services at LOTTO points of sale," Olgierd Cieślik, president of the management board of Totalizator Sportowy, said in the release.

IGT services include converting its current central system to IGT's new Aurora lottery solution, which includes a suite of IGT apps that offer enhanced business intelligence and analytics tools aimed at maximizing sales growth. It also includes Order Wizard, a predictive ordering tool that ensures best-selling scratch cards are sufficiently stocked at the retailer, increasing sales while minimizing returns; Retailer Wizard, an interactive, lottery-branded website that provides all the tools and location-specific data retailers need to manage and grow their business; Sales Wizard, which provides lottery-specific sales force automation tools; and Learning Wizard, a web-based interactive training tool that provides a flexible, convenient way for retailers to train their staff.

IGT will replace all of the lottery's more than 19,000 lottery terminals with a new terminal fleet, including IGT's lottery terminal, the Retailer Pro. It will also deliver more than 500 GameTouch 28 self-service touchscreen lottery vending machines.

In addition, IGT will support Totalizator Sportowy's omnichannel solutions through the supply of its new IGT PlayDigital PlayCommand platform, with an upgrade to the full suite of PlayCommand features that enable the lottery to oversee all areas of player engagement, anticipate new customer and technological trends, adapt the operation to new opportunities, and provide responsible gaming features. IGT will also supply its PlayRGS game delivery solution and its PlayLottery product suite, which together provide the lottery with PlayInstantWin and draw-based games, enabling the lottery to provide player-centric, omnichannel offerings.

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