When I was ten years old

I remember thinking how cool it would be

When we were goin' on an eight hour drive

If I could just watch TV

And I'd-a given anything

To have my own Pac-Man game at home

I used to have to get a ride down to the arcade

And now I've got it on my phone

Hey, glory, glory, hallelujah

Welcome to the future. (Brad Paisely)

There were two different approaches by businesses when the world went into lockdown in 2020. Many responded with the tooling they needed to work remotely, typically relying on IT departments to access the necessary software. Then there were those businesses who were steps ahead, with a strategic view of workplace technology tooling, how to use and leverage it, ways of working that optimised it, and to operate beyond simply replicating the face-to-face world. Well, perhaps there were three business approaches if you include those that were entirely unprepared.

We are now nearly 18 months into this operating environment, and many businesses remain in one of those (3) modes. I know in which mode I want to operate.

It's the business mode that takes advantage of the future, not tries to simply catch up with it. Which takes me to innovation.

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IRESS Limited published this content on 24 June 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 24 June 2021 14:08:06 UTC.