Itaú Unibanco S A : Investor Relations Policy

ITAÚ UNIBANCO HOLDING S.A.

CNPJ 60.872.504/0001-23

Publicly-Held Company

NIRE 35300010230

INVESTOR RELATIONS POLICY

1. PURPOSE
   The objective of the Investor Relations Policy ("IR Policy") of Itaú Unibanco Holding S.A. ("Itaú Unibanco" or "Company") is to guide the conduct and provide for the responsibilities of IR professionals and other areas involved in the relationship with shareholders and prospective investors, service and accountability to the Capital and Credit Markets, to the rating agencies, as well as regulatory, self-regulatory and market entities, in addition to sustainability indices and credit rating agencies and ESG.
2. TARGET AUDIENCE
   All professionals working at Itaú Unibanco's IR and other departments.
3. INTRODUCTION
   The role of an Investor Relations department is to set up a communication channel between a company's management and members of local and international financial communities in the pursuit of long-term value creation to stockholders.
   It involves a set of activities that should contribute to the fair valuation of the company from the standpoint of the Capital Markets (securities) and the Credit Market so as to enable investors to make well-informed investment decisions.
   Public meetings held by the IR area are one of the most important channels of communication and appreciated by investors, analysts, and shareholders. In order to increase access to these meetings for individual investors, since 1996 Itaú Unibanco has been holding public meetings in person and online and several presentations abroad. In these meetings and presentations, Itaú Unibanco seeks to clarify to the national and international financial community its performance, shareholder value creation strategy and sustainable growth, and future prospects, among other topics of interest to investors.
   Other major initiatives of the IR department are the IR website, customer service and communications via e-mail, telephone and whatsapp and interactive live national and international with stockholders, analysts and prospective investors, held every quarter after the earnings release of the Itaú Unibanco Conglomerate and, if applicable, after the disclosure of certain material facts.
   Another responsibility of the IR department is monitoring the trading of the Company's shares, as per the guidelines and rules set out in Itaú Unibanco's disclosure and trading policies,and reporting it to the Disclosure and Trading Committee (CDN).
   The Disclosure and Trading Committee's paramount responsibility is the management of these securities trading and disclosure policies. It covers a range of internal activities intended to improve the flow of information and ensure the ethical conduct of management members and employees signatory to these policies. The CDN is chaired by the Investor Relations Officer and is composed of at least five (5) and at most ten (10) members nominated by the Investor Relations Officer among members of the Board of Directors, statutory committees, and the Executive Board of the Company and its parent and subsidiary companies. It meets on a quarterly basis or as called by the Investor Relations Officer.
   Furthermore, the IR department is responsible for preparing and disclosing regulatory documents required by government agencies that regulate the capital markets and to which Itaú Unibanco and subsidiary companies are subject to, and supplementary voluntary documents in adherence with the main international non-financial reporting guidelines.
   Finally, another important initiative of the IR area is the follow-up of Itaú Unibanco in the main sustainability indexes and ratings and the relationship with the respective institutions.

4 GUIDELINES

The core principle we abide by is the search for excellence in our relationship with the Capital and Credit Markets.

The IR department should provide exclusively public strategic, financial and operational information for the purpose of allowing a decision on investing in Itaú Unibanco's securities by disclosures and services that are transparent, accessible, accurate, and genuine, and always respecting legal and ethical principles.

The Investor Relations is the sole department that can provide financial, strategic information on behalf of the Company.

The responsibilities of the IR department are provided for in the regulations of the Brazilian Securities and Exchange Commission (CVM) and the U.S. Securities and Exchange Commission (SEC), as well as in the guidelines that govern the best corporate governance practices. Among a number of responsibilities, we highlight as follows:

I) Being the spokesperson for Itaú Unibanco in its capacity as a publicly-held company;

1. Disclosing the Company's results and providing information to the local and international securities markets and regulatory and self-regulatory entities;

1. Clarifying any doubts the market may have on its results, operations, strategies, prospects, and any other related issues;

IV) Monitoring the trading carried out by management members and employees who have adhered to the securities trading policy;

1. Monitoring the performance of the Company's shares;

VI)Proposing initiatives to contribute to the creation of long-term value to the Company and stockholders; and

VII) Looking after Itaú Unibanco's image, reputation and credibility.

5 MAIN ROLES AND RESPONSIBILITIES

Organization of Itaú Unibanco's Investor Relations Department

The IR department at Itaú Unibanco reports to the Chief Financial Officer (CFO) and is broken up into three (3) superintendencies with specific functions aiming to provide effective services to different audiences, thus ensuring that actions are focused on each investor's profile and that management may use market information for decision making. These are as follows:

I) service to Institutional Investors, Individuals and Rating Agencies - service to market analysts (sell-side and buy-side), investment funds, investment banks, insurance companies, pension funds and private pension entities, individual investors, in addition to managing the relationship with rating agencies and public meetings;

1. services to regulatory and self-regulatory entities, corporate indices and sustainability ratings - responsible for preparing regulatory reports (20-F, Reference Form, Manual for Shareholders' Meetings and Debt Prospectus - Medium Term Notes), reports on the financial performance of Itaú Unibanco (Management Analysis of the Operation (MD&A), Releases, among others) directed to the investor public, the IR digital channels (IR website, e-mail alert) and voluntary reports (ESG and integrated report) in compliance with the demands of corporate indices and sustainability ratings;

1. market intelligence - market share studies for the bank's various products and competition analysis for the internal public.

The IR department endeavors to enhance the relationship with the investing public in general, sharing knowledge, promoting financial education, participating in events, engaging key stakeholders on relevant themes and presenting the Company's results, strategies and prospects for operational and financial growth, as well as to develop a closer relationship with the market entities.

Stockholders and other stakeholders may contact the IR team directly through the channels below:

1. Our website:www.itau.com.br/investor-relations> investor services > Contact IR > IR Service
2. Via email:

Individual and Institutional Investors

[e-mail]

Press Relations

The Policy on Disclosing Material Information, item 4.3.1, reads that "The department responsible for maintaining contact with the media in general and contact with journalists is the Press Relations Office". Email of the Press Relations Office: [e-mail]

5.1 Responsibilities to the Capital Markets

The initiatives and deadlines required of the Company's IR department to the Capital

Markets are as follows:

INITIATIVE

Quarterly results and Management Discussion & Analysis

Live in Portuguese and English

Public meetings with analysts, investors and other stakeholders ("Itaú Day")

Service to analysts and institutional investors

Road shows / conferences

Quarterly bulletin to stockholders: "Ações Itaú em Foco" (Itaú Shares in Focus)

Updating of the Investor Relations website

Service by telephone, whatsapp or email

Monitoring reports prepared by market analysts and credit rating agencies

Convening Notice and Manual for Stockholders' Meetings

Reference Form (CVM Instruction No. 480)

Form 20-F

Material Facts, Announcements to the Market, and Notice to Stockholders

Announcement of Share Buybacks

Integrated Annual Report

Integrated Annual Report Website

ESG Report, ESG Indicators Spreadsheet and ESG Additional Information Annex

FREQUENCY/DEADLINE

Quarterly

After the publication of quarterly financial statements and occasionally after certain Material Facts

Once a year in virtual or hybrid form, serving all regions

As and when required

As and when required

After the quarterly results are disclosed

Immediately and simultaneously in Portuguese and English

Immediate and response within 1 business day of receipt confirmation.

Daily

As determined by the Brazilian Securities and Exchange Commission (CVM)

Within the regulatory timeframe

Within the regulatory timeframe

As and when required

Monthly

Annually

Annually

Annually

Financial Statements of the Group Companies

Response to sustainability indices (ISE, DJSI, Bloomberg Gender-Equality Index, CDP (Climate and Forests), Vigeo- eiris* and FTSE Russell)

Review and submission of comments to Credit Rating and ESG agencies (MSCI, Sustainalytics, Vigeo-eiris)

Response to public consultations from regulators, normatizers, sector entities and other institutions, related to accountability

Semi-annually

Annual, according to stipulated dates for each index *( biannual)

As and when required

As and when required

5.2 Conduct of the Investor Relations Department

The conduct of IR professionals is guided by ethical principles and always seeks transparency, equity, integrity, and responsibility in the provision of information to the market. Among the principles adhered to by these professionals, we highlight as follows:

1. the duty to maintain absolute confidentiality of non-public information until it is disclosed to the market; and

1. the duty to refrain from commenting on speculative statements or rumors, except where these can undermine the Company's business and image or give rise to a request for clarification by regulators.

It is incumbent on the Investor Relations Officer to nominate spokespersons to respond to the Capital Markets on behalf of the Company, so as to ensure uniformity of the information provided.

The area provides the Investor Relations Code of Conduct on its website

(www.itau.com.br/relacoes-com-investidores> Itaú Unibanco > Corporate Governance > Regulations and Policies).

1. INFORMATION CONFIDENTIALITY
   Itaú Unibanco and the IR department guarantee full and absolute confidentiality and security of the reference file information of stakeholders, the use of such is solely for institutional communication between the Company and its investors, in accordance with the General Law of Data Protection (LGPD).
2. CODE OF ETHICS
   Itaú Unibanco's activities are guided by principles supporting an organizational structure aiming at valuing people, the strict compliance with rules and regulations, and the permanent vocation for the development and creation of value to stockholders. To support the implementation of these principles, since 2000 Itaú Unibanco has counted on its Code of Ethics, a document widely shared in the Company and publicly disclosed on its IR website.